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The "Links Team" has been exemplary in their care of mum. Individually and collectively they look after her in ever way with the utmost patience, attention to detail and mum's personal preferences. We are welcomed at any time and in any way and made to feel part of the Links family. This is so helpful for us in our case of mum and in sharing and mutually supporting other residents and their families. We know that mum shares our appreciation of all they are doing to care for her.

How likely would you be to recommend The Links? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

My mother has only been at Sutherland Court for a few months but has been made very welcome by everyone. All the staff are caring and treat my mother with dignity and respect. We had mixed feelings about putting my mother into care but we now know we made the right choice by choosing Sutherland Court.

How likely would you be to recommend Sutherland Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very happy living here. I now live downstairs which is better for me as I have more company. I went to the local pub last week with the carers and other residents and we all had a lovely afternoon, I had baileys which I really enjoyed. I'm looking forward to going again. I wouldn't want to live anywhere else. It's always clean and everyone's friendly and the staff have a lot of respect for me.

How likely would you be to recommend Wansbeck Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

The staff are very caring, the job they do is very demanding but they always seem so kind and patient with the residents. My father was in dovecote until his death in December, without this care home I don't know how my family would have coped.

How likely would you be to recommend Dovecote? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Coffee shop is welcoming, staff are friendly and helpful. Food is lovely and very good value for money. I would highly recommend Reuben Manor.

How likely would you be to recommend Reuben Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

The care staff are on the whole very good at their job, although we have our favourites. The food is very good, but could do with more variety. The communal areas looking very nice after re-decorating, the individual flats could do with the same makeover.

How likely would you be to recommend Lucton House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I enjoy living here the food is good and the staff are all lovely and friendly and very respectful. My bedroom is always cleaned and bedding always cleaned and changed often. I'm 100% happy with everything and have go no problems.

How likely would you be to recommend Wansbeck Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

I was rather apprehensive as it was my first visit for respite care. I needn't have worried. I was made welcome and looked after extremely well. The Chestnuts is bright, clean, colourful with the decor and I thoroughly enjoyed myself. Nothing was too much trouble for the staff who were all lovely.

How likely would you be to recommend The Chestnuts? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My friend and the other residents appear to be well looked after and well nourished. Able to visit at any time and staff are hospitable towards myself.

How likely would you be to recommend Spiers Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Laura McGuire, Home Manager at Spiers Care Home responded to this review on 04 May 2016:

Thank you for the lovely feedback.

We feel that my uncle is being well looked after at The Lodge and we have peace of mind.

How likely would you be to recommend The Lodge (Killamarsh) Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My grandmother has been here for approximately six weeks and I cannot fault the home. Well kept home and grounds, spotlessly clean and the staff seem to genuinely care about the residents. In particular the manager who is wonderful she has been very helpful and empathetic to our situation.

How likely would you be to recommend Maynell House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

The home is very clean ie. no smells at all.

The staff are helpful, friendly and efficient.

How likely would you be to recommend Birchwood Residential Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Satisfactory

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

I don't know what I would do without the staff.

How likely would you be to recommend Sutherland Court? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

I am very happy living here. I now live downstairs which is better for me as I have more company. I went to the local pub last week with the carers and other residents and we all had a lovely afternoon, I had baileys which I really enjoyed. I'm looking forward to going again. I wouldn't want to live anywhere else. It's always clean and everyone's friendly and the staff have a lot of respect for me.

How likely would you be to recommend Wansbeck Care Home? Extremely Likely

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

No matter what time of day any of our extended family arrive at the home we are treated with a welcome. The grounds are simply outstanding. The government should be ASHAMED of itself for blocking this type of care for our elderly with the outrageous claims that it is better for residents to stay in their own homes. My mother who has has seven children is now a widow and my parents worked all our lives and paid taxes. My mothers life expectancy has now increased with the care and company she now receives from the staff and other residents. We are a hard working family and with all the will in the world could not now give her the care she needs. We need more good homes not less. We thank you all for your commitment. Thank You. Thank You Thank You.

How likely would you be to recommend Wyndthorpe Hall & Court Care Home? Extremely Likely

Care / Support: Excellent

As you see I was only here for a short time having had a hip replacement but I found the staff so helpful, kind and caring and always smiling!

How likely would you be to recommend Barchester Tyspane Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My dad was in Reuben Manor for respite. He really enjoyed his stay and the staff were fantastic. He said they treated him like a king.

How likely would you be to recommend Reuben Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Coffee shop is welcoming, staff are friendly and helpful. Food is lovely and very good value for money. I would highly recommend Reuben Manor.

How likely would you be to recommend Reuben Manor? Extremely Likely

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father became a full time resident in the home in May 2015. My dad has vascular dementia and after an extremely distressful period in hospital and also a period of respite we approached Beechwood Park looking for care for dad. I brought my mum to an introductory visit where the nurse involved displayed empathy and understanding, fully explaining the care which could be provided and also the application process. This was an extremely difficult decision for my mum to take but the nurse who assisted manged to alleviate some of her worries. When dad moved in the staff could not have been more helpful or understanding, not just to dad but also to mum. Dad was dealing with a progression in his illness and was obviously uncertain about his new surroundings. The staff made every effort to ensure he was comfortable and reassured as much as possible. Unfortunately dad was re admitted to hospital, due to again, deterioration in his condition. During this hospital stay he experienced a very distressing incident. In my period of dealing with the hospital involved, the staff from Beechwood Park were fully supportive to me and did everything within their remit to have dad returned to Beechwood Park as soon as possible. Dad is now in Wallace suite. He is again very obviously well cared for, something which helps mum. There have been certain individuals who I feel have gone beyond expectations but in all of my visits I have felt reassured in the care displayed. This letter comes from the family to thank all the staff concerned in the care of dad. I hope in some way it may be useful to reassure other families who have to make a difficult decision to care for a family member.

How likely would you be to recommend Beechwood Park Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

The "Links Team" has been exemplary in their care of mum. Individually and collectively they look after her in ever way with the utmost patience, attention to detail and mum's personal preferences. We are welcomed at any time and in any way and made to feel part of the Links family. This is so helpful for us in our case of mum and in sharing and mutually supporting other residents and their families. We know that mum shares our appreciation of all they are doing to care for her.

How likely would you be to recommend The Links? Extremely Likely

Treated with Dignity: Excellent

Excellent care has been provided to my mother who has thrived at Reuben Manor. The staff could not be kinder or more considerate and friendly. I would not hesitate to recommend Reuben Manor.

How likely would you be to recommend Reuben Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Family members from further afield visited a resident for the first time and were very pleased with friendly, welcoming atmosphere at Marchglen Care Centre. The clean, bright accommodation was also appreciated. The resident appeared happy and settled in her new home and looked well cared for. This was very re-assuring for the family.

How likely would you be to recommend Marchglen Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

My father became a full time resident in the home in May 2015. My dad has vascular dementia and after an extremely distressful period in hospital and also a period of respite we approached Beechwood Park looking for care for dad. I brought my mum to an introductory visit where the nurse involved displayed empathy and understanding, fully explaining the care which could be provided and also the application process. This was an extremely difficult decision for my mum to take but the nurse who assisted manged to alleviate some of her worries. When dad moved in the staff could not have been more helpful or understanding, not just to dad but also to mum. Dad was dealing with a progression in his illness and was obviously uncertain about his new surroundings. The staff made every effort to ensure he was comfortable and reassured as much as possible. Unfortunately dad was re admitted to hospital, due to again, deterioration in his condition. During this hospital stay he experienced a very distressing incident. In my period of dealing with the hospital involved, the staff from Beechwood Park were fully supportive to me and did everything within their remit to have dad returned to Beechwood Park as soon as possible. Dad is now in Wallace suite. He is again very obviously well cared for, something which helps mum. There have been certain individuals who I feel have gone beyond expectations but in all of my visits I have felt reassured in the care displayed. This letter comes from the family to thank all the staff concerned in the care of dad. I hope in some way it may be useful to reassure other families who have to make a difficult decision to care for a family member.

How likely would you be to recommend Beechwood Park Nursing Home? Extremely Likely

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

I enjoy living here the food is good and the staff are all lovely and friendly and very respectful. My bedroom is always cleaned and bedding always cleaned and changed often. I'm 100% happy with everything and have go no problems.

How likely would you be to recommend Wansbeck Care Home? Extremely Likely

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My experience of The Meadow has been very positive. In particular my relative has been cared for after a bout of pneumonia with kindness and professionalism. (Unlike previous care I have experienced). The staff have made my aunt always feel safe even when she has been difficult. All in all I think The Meadow does a great job.

How likely would you be to recommend The Meadow? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Deborah Langton, Area Manager at The Meadow responded to this review on 04 May 2016:

Dear Philip

Thank you for taking the time to write a review of the Meadow. I am so glad to hear you have had such a positive experience of the care provided there and that your Aunt was so well supported during her illness.

Kind Regards

Deborah Langton

No matter what time of day any of our extended family arrive at the home we are treated with a welcome. The grounds are simply outstanding. The government should be ASHAMED of itself for blocking this type of care for our elderly with the outrageous claims that it is better for residents to stay in their own homes. My mother who has has seven children is now a widow and my parents worked all our lives and paid taxes. My mothers life expectancy has now increased with the care and company she now receives from the staff and other residents. We are a hard working family and with all the will in the world could not now give her the care she needs. We need more good homes not less. We thank you all for your commitment. Thank You. Thank You Thank You.

How likely would you be to recommend Wyndthorpe Hall & Court Care Home? Extremely Likely

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

My friend and the other residents appear to be well looked after and well nourished. Able to visit at any time and staff are hospitable towards myself.

How likely would you be to recommend Spiers Care Home? Extremely Likely

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Laura McGuire, Home Manager at Spiers Care Home responded to this review on 04 May 2016:

Thank you for the lovely feedback.

Friendly welcome, beautiful and clean. Food and refreshments excellent. Staff welcoming and residents happy in the home and care provided by the team. Activities underway for the Queen's 90th birthday celebrations. Super!

How likely would you be to recommend Barchester Collingtree Park Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Tracey Snook, Administrator at Barchester Collingtree Park Care Home responded to this review on 04 May 2016:

Thank you for your feedback - we hope you enjoyed our Queen's Celebrations too.

My father became a full time resident in the home in May 2015. My dad has vascular dementia and after an extremely distressful period in hospital and also a period of respite we approached Beechwood Park looking for care for dad. I brought my mum to an introductory visit where the nurse involved displayed empathy and understanding, fully explaining the care which could be provided and also the application process. This was an extremely difficult decision for my mum to take but the nurse who assisted manged to alleviate some of her worries. When dad moved in the staff could not have been more helpful or understanding, not just to dad but also to mum. Dad was dealing with a progression in his illness and was obviously uncertain about his new surroundings. The staff made every effort to ensure he was comfortable and reassured as much as possible. Unfortunately dad was re admitted to hospital, due to again, deterioration in his condition. During this hospital stay he experienced a very distressing incident. In my period of dealing with the hospital involved, the staff from Beechwood Park were fully supportive to me and did everything within their remit to have dad returned to Beechwood Park as soon as possible. Dad is now in Wallace suite. He is again very obviously well cared for, something which helps mum. There have been certain individuals who I feel have gone beyond expectations but in all of my visits I have felt reassured in the care displayed. This letter comes from the family to thank all the staff concerned in the care of dad. I hope in some way it may be useful to reassure other families who have to make a difficult decision to care for a family member.

How likely would you be to recommend Beechwood Park Nursing Home? Extremely Likely

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Acacia Lodge is providing excellent care for my mother in the last days of her life. The staff regularly check on my mother and make her clean and comfortable. The home is well organised. The staff are very caring, friendly and supportive to my mother and myself.

How likely would you be to recommend Acacia Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Good

Rahat Tharani, Registered Manager at Acacia Lodge responded to this review on 04 May 2016:

Thank you Gordon - it was a pleasure to have facilitated your mum's care - you had indeed set a high standard when caring for her yourself and I am happy that you feel we were able to continue to maintain those high standards at Acacia Lodge.
A big thank you also from all of us for the lovely treats you got us!

Family members from further afield visited a resident for the first time and were very pleased with friendly, welcoming atmosphere at Marchglen Care Centre. The clean, bright accommodation was also appreciated. The resident appeared happy and settled in her new home and looked well cared for. This was very re-assuring for the family.

How likely would you be to recommend Marchglen Care Centre? Extremely Likely

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

No matter what time of day any of our extended family arrive at the home we are treated with a welcome. The grounds are simply outstanding. The government should be ASHAMED of itself for blocking this type of care for our elderly with the outrageous claims that it is better for residents to stay in their own homes. My mother who has has seven children is now a widow and my parents worked all our lives and paid taxes. My mothers life expectancy has now increased with the care and company she now receives from the staff and other residents. We are a hard working family and with all the will in the world could not now give her the care she needs. We need more good homes not less. We thank you all for your commitment. Thank You. Thank You Thank You.

How likely would you be to recommend Wyndthorpe Hall & Court Care Home? Extremely Likely

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My dad was in Reuben Manor for respite. He really enjoyed his stay and the staff were fantastic. He said they treated him like a king.

How likely would you be to recommend Reuben Manor? Extremely Likely

Overall Standard: Excellent

Treated with Dignity: Excellent

Spoke to the social worker on the phone due to the reason I do not live near to the care home quite some distance. We discussed was I happy with my aunts care and well being. I advised I was pleased with the care she is given and has a lovely comfortable room. She can take herself back and forth to the dining/lounge room with her zimmer frame. She is content here and safe, which is the thing for me to know she is safe and well looked after.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

My experience of The Meadow has been very positive. In particular my relative has been cared for after a bout of pneumonia with kindness and professionalism. (Unlike previous care I have experienced). The staff have made my aunt always feel safe even when she has been difficult. All in all I think The Meadow does a great job.

How likely would you be to recommend The Meadow? Extremely Likely

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Deborah Langton, Area Manager at The Meadow responded to this review on 04 May 2016:

Dear Philip

Thank you for taking the time to write a review of the Meadow. I am so glad to hear you have had such a positive experience of the care provided there and that your Aunt was so well supported during her illness.

Kind Regards

Deborah Langton

Friendly welcome, beautiful and clean. Food and refreshments excellent. Staff welcoming and residents happy in the home and care provided by the team. Activities underway for the Queen's 90th birthday celebrations. Super!

How likely would you be to recommend Barchester Collingtree Park Care Home? Extremely Likely

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Tracey Snook, Administrator at Barchester Collingtree Park Care Home responded to this review on 04 May 2016:

Thank you for your feedback - we hope you enjoyed our Queen's Celebrations too.

My grandmother has been here for approximately six weeks and I cannot fault the home. Well kept home and grounds, spotlessly clean and the staff seem to genuinely care about the residents. In particular the manager who is wonderful she has been very helpful and empathetic to our situation.

How likely would you be to recommend Maynell House? Extremely Likely

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My fathers transition into Oak Lodge was very smooth, he was made to feel welcome by the staff and management. I too always feel welcome when I visit dad.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Spoke to the social worker on the phone due to the reason I do not live near to the care home quite some distance. We discussed was I happy with my aunts care and well being. I advised I was pleased with the care she is given and has a lovely comfortable room. She can take herself back and forth to the dining/lounge room with her zimmer frame. She is content here and safe, which is the thing for me to know she is safe and well looked after.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Overall Standard: Excellent

Treated with Dignity: Good

Acacia Lodge is providing excellent care for my mother in the last days of her life. The staff regularly check on my mother and make her clean and comfortable. The home is well organised. The staff are very caring, friendly and supportive to my mother and myself.

How likely would you be to recommend Acacia Lodge? Extremely Likely

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Rahat Tharani, Registered Manager at Acacia Lodge responded to this review on 04 May 2016:

Thank you Gordon - it was a pleasure to have facilitated your mum's care - you had indeed set a high standard when caring for her yourself and I am happy that you feel we were able to continue to maintain those high standards at Acacia Lodge.
A big thank you also from all of us for the lovely treats you got us!

The home has an excellent manager, staff and food. I am very happy with the care and support my 91 year old Mother receives. It is a very comfortable and well run home. I appreciate the continuous support. Very clean.

How likely would you be to recommend Sheraton Court? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good