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37911 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Stonedale Lodge Residential & Nursing Home Liverpool, Merseyside
My aunty is given 100% care at Sherbourne House I couldn't thank staff enough for all they do. Everything is always running smoothly when visiting the home. Staff are always on hand to answer any queries I have concerning my aunt, everything I could ask for from a care home. My mind is at rest knowing I am leaving my aunt in the care of a outstanding team of people. I can't thank them enough.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jayne M (Niece of Resident/Service User) on Friday 28 November 2014.

Stonedale Lodge Residential & Nursing Home Liverpool, Merseyside
Where do I start with Sherbourne? Great homely atmosphere, spotless, excellent team of staff, lovely food, everything a son could want for his beloved mother. My mind is 100% at ease knowing my mother is receiving the best quality of care possible with Kerry in charge leading her team of carers, everyone is always on top for, the A team, Rebecca, Abby and Samantha. I would recommend this lovely homely home to anyone wishing the best quality of care for family, friends etc.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Paul J (Son of Resident/Service User) on Friday 28 November 2014.

Stonedale Lodge Residential & Nursing Home Liverpool, Merseyside
As a regular visitor to the home to visit my mother's friend I must say a massive thank you to all the staff at Sherbourne for their outstanding duty of care. The unit is always spotless and the staff are always on hand to give their help anytime. I would like to personally thank Sherbourne for the compassion shown to my friend. If only every care home could be like Sherbourne House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sheila B (Friend of Resident/Service User) on Friday 28 November 2014.

Albion Court Care Home Blyth, Northumberland
Friendly and welcoming
My aunt had tried 2 or 3 care homes before finally settling at Albion Court. She settled there almost immediately and found all the staff to be friendly and accommodating, going out of their way to get her what she needed. She was quite independent before going into care and wasn't happy in the more 'hospital-style' care homes but on moving into Albion Court she quickly felt at home because the surroundings were cozy and there were plenty of different rooms to relax in during the day.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Albion Court Care Home? Extremely likely

Submitted by Dave Milton (Nephew of Resident/Service User) on Friday 28 November 2014. Review relates to September 2014.

Marsden Heights Care Home Nelson, Lancashire
Sadly my mum and her sister both needed residential care and moved to Marsden Heights together. Double trouble! The manager, senior staff and care workers have handled the situation kindly and competently and given my family great confidence and peace of mind. We visit regularly and we are always reassured by the calm and patient treatment given to all residents. On a practical note the building is on one level and the absence of stairs is much safer for frail people. The bedrooms and public areas are light and airy and there is a fabulous view from the lounge area.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Kathryn W (Daughter of Resident/Service User) on Friday 28 November 2014.

Brook House Nursing Home New Malden, London
Fantastic home. My grandmother is well looked after - always very clean environment. Good amount of activities and very compassionate staff. I trust then with my Nanny.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rachel Turner (Granddaughter of Resident/Service User) on Friday 28 November 2014.

Springfield Bradford, West Yorkshire
Both of my parents were resident - my dad still is. Mum could be very difficult but the staff were very good with her, especially at the end of her life. The staff are very caring and affectionate.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Irene K (Daughter of Resident/Service User) on Friday 28 November 2014. Review relates to October 2014.

Seabrooke Manor Residential & Nursing Home Ilford, London
The staff here are kind and caring. They are calm when service users get agitated and the care they provide is excellent. They are welcoming when I visit and always offer me tea/coffee. The rooms and service user's laundry are done to a high standard. Meal choices are good and I know the residents enjoy them and are assisted to eat.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Eileen R (Relative of Resident/Service User) on Friday 28 November 2014.

Salisbury House Birkenhead, Merseyside
My 90 year old aunt spent three weeks in respite care whilst I was on holiday, she was a little tentative about going into respite as it was a first for her. When I came to bring her home she said she would like to stay permanently. She had been treated like a queen by the staff and management. She and her sister will be spending Christmas there. I cannot thank them enough.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Marilyn H (Niece of Resident/Service User) on Friday 28 November 2014.

Rustington Convalescent Home Littlehampton, West Sussex
In general very good, not quite sufficient support for the care I now require but my previous visits have been more than satisfactory and I have been very happy there.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Value for Money: Excellent

Submitted by Margaret W (Resident / Service User) on Friday 28 November 2014.

Avon Court Nursing & Residential Home Chippenham, Wiltshire
The decision to send a relative to a nursing home is an extremely difficult decision but in choosing Avon Court has helped to relieve us all of any worries we may have.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Clive Burge (Nephew of Resident/Service User) on Friday 28 November 2014. Review relates to October 2014.

Acacia Mews Care Home Hatfield, Hertfordshire
The only word of which I consider appropriate - Impeccable - and I would have no hesitation in recommending.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Robert Fountaine (Resident / Service User) on Friday 28 November 2014. Review relates to October 2014.

Royal Leamington Spa Nursing Home Leamington Spa, Warwickshire
I would recommend this home to all who are concerned by standards of care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Cyril D (Husband of Resident/Service User) on Friday 28 November 2014.

Aston Court Nursing & Residential Home Sutton Coldfield, Staffordshire
Annie is very happy and comfortable. She loves the meals, but most of all she enjoys the company. Everything is perfect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Submitted by Patricia Garner (Friend of Resident/Service User) on Friday 28 November 2014.

Richmond Painswick Stroud, Gloucestershire
I have been entirely satisfied. The concept and execution of care is absolutely first rate, the staff are wonderful. I particularly appreciate the spaciousness of the restaurant and other public areas.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Peter M (Resident / Service User) on Friday 28 November 2014.

Broadoak Manor Nursing Home St Helens, Merseyside
Finding respite care is particularly difficult due to the emotional impact but also due to the distinct lack of provision. After a number of false starts I chose to visit Broadoak, despite the most recent CQC report. Due to an understanding of CQC on both the staff and my own part, the issues previously raised were explained and the presentation of both staff and provisions fully satisfied me that the unit was appropriate.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Fiona Woods (Daughter of Resident/Service User) on Friday 28 November 2014.

Regency House Care Home Cardiff
My brother is a resident and we are very pleased with the care he receives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Eileen W (Sister of Resident/Service User) on Friday 28 November 2014.

Millfield Oldham, Greater Manchester
A lovely care home
My mother has been a resident at Millfield for over 18 months now and our family are very happy with the care she receives. Mum is very pleased with the well-presented, tasty meals and we see how well she is looked after by the pleasant staff. She tells us how helpful,kind and considerate everyone is.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Millfield? Extremely likely

Submitted by Margaret Brown (Daughter of Resident/Service User) on Friday 28 November 2014. Review relates to November 2014.

Norley Hall Care Home Wigan, Greater Manchester
My mother has just transferred from a previous short term care home and the difference between the two homes is amazing. The care home, (though much newer) is so much better, accommodation, staff, care and support is/must be the best in this area. My mother is responding so much more, is much happier and much more settled. This makes my wife and I so much happier and delighted. Such a weight off our minds. As below excellent!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Kenneth Wadcock (Son of Resident/Service User) on Friday 28 November 2014.

Melville House Nursing Home Birmingham, West Midlands
This home is very caring for those with mobility and/or dementia problems. It is an old building that has been adapted. Consequently it is small and homely, unlike big, new build facilities that feel more like a hotel or clinic. My mother has been here for nearly 2 years and the difference in her has been dramatic. Colour in her cheeks and putting on weight! I am so glad that I found this gem.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Virginia A (Daughter of Resident/Service User) on Friday 28 November 2014.

Ebury Court Residential Home Ltd Romford, London
Mum didn't want to go into a home, but after the death of my father there was no choice. After not settling in 2 previous homes we tried Ebury Court. The staff were so welcoming and treated mum with real dignity and respect. Mum was settled and happy within a couple of days. The food is excellent and mum really enjoys the daily activity programme and varied outings. I can't praise them enough. Well done Ebury Court.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Dawn J (Daughter of Resident/Service User) on Friday 28 November 2014.

Kathryn Court Southend-on-Sea, Essex
My mother has told me that she is happy, but I could also see for myself when I visited very soon after she moved into Kathryn Court. She gained weight and looks relaxed. Mum has said herself that she eats well, something she was not doing before. Although she has difficulty recalling what she has done, she has expressed her enjoyment of exercise classes and the recent firework party. I feel relieved and happy that mum is content.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Submitted by Carol Sayers (Daughter of Resident/Service User) on Friday 28 November 2014.

Hill House Care Centre Borehamwood, Hertfordshire
My mother stayed at Hill House as a 'step down care' from Watford General Hospital. I was so impressed I asked if she could return for respite care. She has been so well looked after and I could go away feeling confident. Thank you to everyone who made her stay so enjoyable. I will definitely use Hill House again.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Wendy Pater (Daughter of Resident/Service User) on Friday 28 November 2014.

Strawberry Fields Littlehampton, West Sussex
Since moving to "Strawberry Fields" Brian has been very happy. Brian enjoys time in his room, playing games and his social life. We are in regular contact visiting Brian and speaking on the phone. We are always assured by Brian how happy he is. Brian maintains a good weight and fitness essential to his syndrome.

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Submitted by Brian M (Son of Resident/Service User) on Friday 28 November 2014.

Bowood Court Care Home Redditch, Worcestershire
brilliant
Excellent care provision for a loved one thank you, absolutely experienced brilliant care from all of the people who work at the home, its great to see such care being provided in our county and its a treasure of a home.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Bowood Court Care Home? Likely

Submitted by matti rogers (Friend of Resident/Service User) on Friday 28 November 2014. Review relates to May 2014.

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