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25310 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Bowerfield Court Stockport, Greater Manchester
Posted: 50 minutes ago by P Lythe (Mother of son who is a resident)
The home is good and clean and the care is good, at times it could be better depending if there is a staff shortage, in general just minor details.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Norbury Hall London
Posted: 1 hour ago by Mrs Maureen Drury (My mother was a resident at Norbury Hall.)
Having been a resident at another home for some four years, my mother, Kathy Lockyer, because of her age and state of health - she was 96 at the time - needed a higher level of care, so, having first visited Norbury Hall, as a family we decided to resettle her there. From the very first day we were very impressed with the level of care and attention the management and staff provided including various day time activities/ entertainment and calling in doctors promptly when required as well as ensuring that Kathy took her medication. Kathy died at the age of 102 on 31st January this year and we will never forget the additional care she received during those last few weeks. We are all very grateful and would recommend Norbury Hall to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Springhill Care Home Accrington, Lancashire
Posted: 1 hour ago by Mel Costello (Son of resident)
The staff at Springhill are excellent. They are dedicated and professional. What really sets them apart is their kindness and compassion - they treat the residents with respect and genuinely care about them. My Mum was cared for and loved there, so much so that the staff have come to feel kind of like family - and who else do you want looking after your loved one if you can't? The surroundings are clean and tidy and the rooms are luxurious and comfortable. I always enjoyed spending time in Mum's room and felt happy to walk in bare feet to the kitchen to make a cup of tea - doesn't get more homely than that. It's all purpose built and modern, vastly superior to the many converted Victorian houses I'd previously visited. I must have visited around 10 when looking for the right place. Springhill stood head and shoulders above them all. Oh and the food is good too. If you are in any doubt about whether a care home is the right move, go and visit Springhill and save yourself the trouble of checking round everywhere else!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Freestones Residential Care Home Wellingborough, Northamptonshire
Posted: 12 hours ago by Shelagh Galloway (Third party service user)
I would recommend this relaxed, caring and professional home to any relative who is in the unenviable position of needing to place a loved one into a home for 24/7 care. We were lucky enough that Freestones cared for mum for the last eight years of her life in a way we could only have dreamed of. It is a small home in comparison to most but this only enhances the family feel of the place. The staff are second to none. They are always loving and giving and are certainly dedicated to all who reside. Not at all starchy, clinical or offhand and always patient. You are made to feel welcome to visit or discuss care any time. More to the point Mum used to ask to go 'home' after being out with family. It said it all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rowan Court Care Home Newcastle, Staffordshire
Posted: 15 hours ago by Mark (Son of resident)
I find that this care home is excellent. The standard of care that my mother is getting is second to none, all of the staff are very friendly and always take time to speak to me when I am there the staff are very professional and seem to know what my mother needs, they take time to see to her own needs I find that they will try to spend as much time as possible with her. The bedroom is very good and I do like the residents general areas as well. The home also has daily activities which the residents can attend if they wish to.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Auden House Manchester, Greater Manchester
Posted: 18 hours ago by Margaret (Daughter of Resident)
Mum came into Auden House 2 1/2 years ago, we looked around quite a few other homes but none could compare to Auden House. Mums room and en suite is cleaned every day, her room is bright we were able to bring many of mums things with her and this made it very homely. Mum has been very happy here and she is well looked after, they have activities every day and all the residents seem to enjoy this. They have a choice of meals they are well cooked and prepared. Mum has been in bed for a few weeks but the staff are very good they pop in for a chat, to make sure she is comfortable and to assist with her meals. The manager is lovely and very kind to all the residents she is not just a manager that sits in the office all the time. I would recommend this home to everyone. They even grow their own fruit and veg.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

St Pauls Care Centre Hemel Hempstead, Hertfordshire
Posted: 18 hours ago by David R (Son of resident)
Very good staff who looked after my mother who was unable to communicate and had to stay in bed. They were all very kind and respectful to her and me. Thank you all very much.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Cooperscroft Potters Bar, Hertfordshire
Posted: 18 hours ago by Deborah B (Daughter of resident)
Mum always seems well cared for, clean and happy.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Eastbank Care Home Glasgow, Glasgow City
Posted: 18 hours ago by Josephine Tominey (Daughter in law of resident)
My father-in-law enjoyed both his stays at Eastbank. He got on well with all staff. He enjoyed the banter with the ladies. The best I had seen him looking in a long time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Eastbank Care Home Glasgow, Glasgow City
Posted: 19 hours ago by John Tominey (Son of resident)
Whilst in Eastbank my dad made lots of friends with staff and residents. He looked well, was always happy to join in any activities.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ayresome Court Nursing Home Yarm, Cleveland & Teesside
Posted: 19 hours ago by Dawn (Aunt is a resident)
Whenever I visit Ayresome Court I am greeted like a friend, the staff and management are excellent and my Aunts room has just been redecorated and is starting to look lovely. The food is really nice and we are able to have lunch when we visit from a distance away. A real home from home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Eastbank Care Home Glasgow, Glasgow City
Posted: 19 hours ago by Sarah McClure (Daughter of resident)
This care home is a very friendly place, with very good staff who are always very helpful.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The Chestnuts Nursing & Dementia Care Home London
Posted: 19 hours ago by Maxine Polascova (Daughter of resident)
Mum has gone to Chestnuts for regular respite stay for over 4 years. Time has finally come for her to make Chestnuts her permanent home. What a fantastic home, I could not wish for a better home and I know she will be well cared for. Fantastic staff too.

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Breton Court Tenterden, Kent
Posted: 19 hours ago by Rita Norris (Resident)
No complaints at all. They've let my cat come. They ask me and talk to me.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dean Wood Nursing and Residential Home Brighton, East Sussex
Posted: 19 hours ago by Stephen Lankstead (Son of resident)
I am very cautious when it comes to recommending to people, especially a care/nursing home, because it is a very important decision to make for a loved relative to live and be taken care of 24 hours a day. My mother has been at Dean Wood since October 2013. Here level of care overall is good to very good. The building is excellent by way of design for dementia patients. But any home is only as good as the people who run it, and for that reason I would fully endorse the recommendation.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Lammas House Care Home Coventry, West Midlands
Posted: 20 hours ago by Diane P M (Daughter of resident)
As you walk through the front door, staff photos are displayed and job descriptions. Cultural events of photographs are recorded and displayed. The staff meet excellent standards, nothing is ever too much trouble. They appear to be polite and courteous at all times. They emphasize with the residents above everything. One person who stands out is Nicki the hairdresser, she has the patience of a saint with the residents. Residents with dementia often ask of her, what are you doing with my hair, often repeating this over and over, she always replies with empathy. Rukmi Silva the home manager is very pleasant as are all her staff. Well done all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Carolyne House Grays, Essex
Posted: 20 hours ago by Sue (Carer to Resident (deceased))
Carolyne House is a beautifully kept Care Home, with a Manager who is not afraid to be hands on and staff that give 110%. They are a team of dedicated people who give the residents in their care the best service they possibly can. I cannot praise them highly enough and would recommend Carolyne House to everyone.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Parkview Nursing Home London
Posted: 20 hours ago by Rita Bateman (Sister in law of resident)
1. Everyone is so lovely and helpful. No complaints whatsoever. 2. The hospitality Parkview has shown is really great. 3. Food is great. 4. Brightness and cleanliness of the home is great. 5. All service provided is excellent. 6. You couldn't wish for better security. 7. We are more than happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Brampton Lodge Folkestone, Kent
Posted: 20 hours ago by Kenneth London (Son of resident)
BL has a very happy atmosphere and is always welcoming, clean and attractively decorated. The layout is spacious and comfortable with open views to the well laid out gardens. There is always a full programme of activities and entertainment for the residents to join in. The rooms are comfortable and homely but very importantly the staff are very caring and attentive and nothing is too much trouble for them. This is the sort of home I could not recommend highly enough.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kingsway Nursing Home Durham
Posted: 20 hours ago by Janet Harris (Daughter of resident)
My elderly father has a complex mix of medical needs and dementia. After a difficult time he moved to Kingsway a few months ago. He is now much more settled and generally content. I believe this is largely because of the careful and caring approach of the staff. The staff are very helpful and engage actively with both residents and visitors. Kingsway is homely, very clean and is organised around the needs of residents.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ayresome Court Nursing Home Yarm, Cleveland & Teesside
Posted: 21 hours ago by Richard (Son of resident)
Mam has been living at Ayresome Court for several months and I can say I am very satisfied by the standards of care and support she receives here. The staff are all excellent and willing to go the extra mile.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillside Nursing Centre Liverpool, Merseyside
Posted: 21 hours ago by Dorothy W (Resident)
Would advise anyone to live here. I love it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillside Nursing Centre Liverpool, Merseyside
Posted: 21 hours ago by Elizabeth M (Resident)
Recommend this home. Never go short on food.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillside Nursing Centre Liverpool, Merseyside
Posted: 21 hours ago by Natalie C (Resident)
Excellent in every way.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hillside Nursing Centre Liverpool, Merseyside
Posted: 21 hours ago by Arthur F (Resident)
Would well recommend.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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