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39471 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Well House Colchester, Essex
I have visited residents and admired the care.

Submitted by Michael H (Friend of Resident/Service User) on Wednesday 17 December 2014.

Silverpoint Court Residential Care Centre Canvey Island, Essex
Just perfect, no fault what so ever, I have been here for two years in February, been more than happy, the kindness is out of this world.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submitted by Rose D (Resident / Service User) on Wednesday 17 December 2014.

Barchester Lancaster Grange Care Home Newark, Nottinghamshire
If I can't be at home this is the next best place.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Ruth D (Resident / Service User) on Wednesday 17 December 2014.

Fir Close Louth, Lincolnshire
I have had a friend, then aged 96 years who was admitted to Fir Close from hospital who was not expected to live but...she died aged 102. Sue was the manager then and has returned to Fir Close this year. One of the current residents approaching 93 years chose to stay in Fir Close, these two residents have not been the easiest elderly ladies to deal with but the staff so their utmost to see to their needs. I would suggest that any visitor to Fir Close should think of the complicated illnesses that most residents have and I suspect most visitors could not cope with the care residents need.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Submitted by Margaret O (Friend of Resident/Service User) on Wednesday 17 December 2014.

Sonya Lodge Residential Care Centre Dartford, Kent
As a family we found it very hard placing our mother in residential care particularly as she is at the higher end of functioning. We all found the staff and management at Sonya Lodge both welcoming and supportive and this has continued throughout the year that our mother has been a resident. I have visited at various times and days and have always found the staff caring and respectful. I feel informed regarding my mothers care. I am delighted that she is taken out for coffee etc. I have nothing but praise for the staff.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

How likely would you be to recommend Sonya Lodge Residential Care Centre? Likely

Submitted by Joanne Forni (Daughter of Resident/Service User) on Wednesday 17 December 2014.

Cuerden Grange Rest Home Preston, Lancashire
I think it's wonderful, I think it's nice. Everyone tries to help you and nothing is too much trouble for them.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jean K (Resident / Service User) on Wednesday 17 December 2014.

Hillside View Care Home Paisley, Renfrewshire
I am very pleased with the caring support my husband gets at the home, the staff and management are spot on, friendly and respectful.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Elizabeth McLachlan (Wife of Resident/Service User) on Wednesday 17 December 2014.

Shadon House Chester le Street, Tyne & Wear
My sister has been in care homes for a number of years finally settling in Shadon House. Recently my husband passed away and I did not visit my sister for a few months but I knew she was being well cared for from the wonderful caring staff at Shadon House. The care is fantastic, always laughing and smiling. Shadon House is always alive with singing and dancing. I knew my sister was and is always looked after with staff who all love their job.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Shadon House? Extremely likely

Submitted by Maureen C (Sister of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Alexander House Wimbledon London
Alexandar House has a lovely atmosphere, it is friendly and welcoming. The staff seem to be kind and helpful. I cannot speak about the night staff as I havn't met them but everyone in the day seem to be very caring.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by H Parkers (Relative of Resident/Service User) on Wednesday 17 December 2014.

Willow Court Andover, Hampshire
Looking after my wife Mrs Gladys Barnes so well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Desmond Barnes (Wife of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Kesson House Gravesend, Kent
Very helpful with resident and family members. Members of staff, always answer enquiries when asked and always interact with residents and family members.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Kesson House? Extremely likely

Submitted by Anne-Marie M (Granddaughter of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Cherry Tree House Stockport, Greater Manchester
Excellent care
Dad has settled in really well. I am so happy we found Cheery Tree House. They look after him so well and are sensitive to his needs. They have a good understanding of him as a person as well as his various medical conditions. He does not take part in any activities but that is his choice, but he is still asked if he wants to. Dad was neglected at his last residence and moved as a safeguarding issue, so I was extremely careful to make sure he was in a suitable place. We are both happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Cherry Tree House? Extremely likely

Submitted by Anne H (Daughter of Resident/Service User) on Wednesday 17 December 2014. Review relates to November 2014.

Belmont Lodge Care Centre Chigwell, Essex
Welcome home
We recently moved our elderly father to Belmont Lodge near where he spent the first 75 years of his life. The staff have been supportive throughout the whole process and the level of care they have shown our dad has been great.He is very happy there and has joined in with some of the activities they provide. All in all we feel very reassured that our dad is being cared for sympathetically. Thank you to all at Belmont Lodge!

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Belmont Lodge Care Centre? Extremely likely

Submitted by Annie (Daughter of Resident/Service User) on Wednesday 17 December 2014. Review relates to November 2014.

Wisteria Lodge Waterlooville, Hampshire
Vey well presented care home. Clean, homely and comfortable. Very spacious bedroom and en suite. Reassuring safety items in place such as neck worn alarm. Sensory floor mat and protector if falling out of bed. Regular checks and engagement by staff. Good provision of daily care. Kind and caring understanding of my father who has dementia. I also observed the same level of care with other residents. My only concern is that it becomes to popular and we cant get dad in for further respite.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sue Armour (Daughter of Resident/Service User) on Wednesday 17 December 2014.

Church Farm Residential Home Chichester, West Sussex
Its fine, it looks after you, the whole thing is very nice and everyone is good.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Church Farm Residential Home? Extremely likely

Submitted by Wilhelmine Wilson (Resident / Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Godolphin House Care Home Helston, Cornwall
I like living at this home. I like playing bingo. I like the food sometimes. I like the managers, they spend time with me. I grow tomatoes in the greenhouse, they are lovely.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Kenneth Ingram (Resident / Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Brompton House Residential & Nursing Home Broadway, Worcestershire
Very impressed with the facilities as well as the care provided and the high standard of the meals provided.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Derek Bunker (Husband of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Church Farm Residential Home Chichester, West Sussex
I think its very good, I like it here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Church Farm Residential Home? Extremely likely

Submitted by Winifred Middleton (Resident / Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Oakland Grange Littlehampton, West Sussex
Outstanding care given from admission to end of life.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Colin B (Son of Resident/Service User) on Wednesday 17 December 2014.

East Park Court Residential Care Home Wolverhampton, West Midlands
We are very happy with care and staff despite Elsie's fluctuating mental state where she forgets what care she receives and will deny having any - we know she receives every bit of care she needs - we would highly recommend this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Valerie H (Daughter-in-law of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Penmeneth House Hayle, Cornwall
The accommodation provides a home from home atmosphere and the staff are cheerful, helpful and friendly at all times, often going that extra mile to provide special treats for residents.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sally-Anne Basey (Daughter of Resident/Service User) on Wednesday 17 December 2014. Review relates to November 2014.

Prince Edward Duke of Kent Court Braintree, Essex
The home is a grand building, set in magnificent grounds. This makes the residents and staff appreciate the home and this reflects in the care and respect they give to each other. The staff always seem happy and nothing is ever too much trouble. There are plenty of activities to occupy the residents and outings are also arranged. The staff make sure the health and well being of the residents is uppermost and everyone (staff and residents) are nicely dressed and there are no nasty smells lingering.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Pauline W (Daughter of Resident/Service User) on Wednesday 17 December 2014.

The Mount Barrow-upon-Humber, North Lincolnshire
Our daughter has been a service user at the Mount for over 20 years and we have been well satisfied with her care. This is a care home that we are very pleased with.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submitted by Michael Darley (Father of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Hillcrest Residential Home Manchester, Greater Manchester
I have full trust and peace of mind knowing that my mother is so well looked after. She is in an excellent facility where all residents are treated like family members.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Joyce Jones (Daughter of Resident/Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Lincolnshire House Scunthorpe, North Lincolnshire
I was really pleased with the total package. Emma was really integrated immediately on arrival and when we left she was singing and playing with other service users. The accommodation was safe secure and spotless and the communal area's were as well. We have had a problem with another company and we were nervous about leaving her but everything they did was so friendly and professional.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Susan Seaton (Mother of Resident/Service User) on Wednesday 17 December 2014. Review relates to October 2014.

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