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39653 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Barton Lodge New Milton, Hampshire
When my mum first came here she was at a low ebb suffering with dementia, not being able to care for herself properly. Since she has been at Barton Lodge, she is a changed person, my mum loves it here. The staff are very caring and cater for all her needs. They treat mum with great dignity. They even cater for her gluten diet. The overall standard is excellent. I would be very pleased to see her stay as long as she likes.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Annette Rankine (Daughter of Resident/Service User) on Monday 22 December 2014.

Hampshire Court South Shields, Tyne & Wear
The staff are very caring and there is a great atmosphere. I am always made to feel welcome and I would highly recommend the home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Angela Pears (Daughter of Resident/Service User) on Monday 22 December 2014. Review relates to December 2014.

Queens Meadow Care Home Hartlepool, Cleveland & Teesside
I love living here and its like being at home, all staff are like family to me. I recommend anyone to come and stay here. I have been here a number of years and continue to remain happy.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Brian Williams (Resident / Service User) on Monday 22 December 2014.

Barchester Worplesdon View Guildford, Surrey
Welcoming and caring care home. Lots of activities, good food, staff make you welcome as a visitor. My aunt is very happy here, better than being alone at home. She has made many friends. I would recommend.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Chris Thomas (Nephew of Resident/Service User) on Monday 22 December 2014.

North Court Care Home Bury St Edmunds, Suffolk
I would recommend anyone I speak with to come here, I really like it here. My room is always kept clean and tidy. The carers pay lots of attention to your needs and are always kind and helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Roy H (Resident / Service User) on Monday 22 December 2014.

Knights Court Nursing Home Edgware, London
I would highly recommend Knights Court, the home is lovely, the staff wonderful and very caring. Initially my aunt was in for respite, but we were so impressed and she was so settled she's now a resident and couldn't be happier and so are we. I also live in Wales and have to do everything long distance and the staff are so helpful and always there for me.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sarah M (Niece of Resident/Service User) on Monday 22 December 2014.

Barchester Overslade House Care Home Rugby, Warwickshire
I found the treatment and care of my brother Harold excellent. I could not wish for anything better in the time before his death. Thank you all very much, from all of Harold's family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Patrick Coleman (Brother of Resident/Service User) on Monday 22 December 2014.

Cedar Grange Launceston, Cornwall
Mum seems quite settled and happy. Thanks for the care shown and the help given.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Cedar Grange? Extremely likely

Submitted by Jacquelyn N (Daughter of Resident/Service User) on Monday 22 December 2014. Review relates to December 2014.

Barchester Brook House Nursing Home Wembley, London
Brother is Frederick Gough
My brother in law has been at Brook House since 2012 and I can have nothing but praise for the home. The whole package is marvellous. The staff are wonderful, from cleaners to carers to management. It is very clean and well organised. The social activities are great. The manager Mr John Gilfillan is always on hand to help, listen and care. He deserves some recognition please.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Barchester Brook House Nursing Home? Extremely likely

Submitted by Sheila Smith (Sister of Resident/Service User) on Monday 22 December 2014. Review relates to November 2014.

Albany Lodge Nursing Home Croydon, London
My mother-in-law became a resident needing 24 hour care as she was totally bed ridden. After a few weeks in hospital (4 weeks stay until she died). All staff had time to answer our queries and questions, we were offered input into the care plan and totally agreed with staff observations and recommendations for care needs. During mum's last few hours they looked after her showing calm, caring and loving ways. We were able to be with her to the very end and she was shown great dignity and respect. We thank them all.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

How likely would you be to recommend Albany Lodge Nursing Home? Extremely likely

Submitted by Beverly Trevett (Daughter-in-law of Resident/Service User) on Monday 22 December 2014. Review relates to November 2014.

Ash Grange Care Home Walsall, West Midlands
I'm happy to be here, I like the carers.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Nittebelle S (Resident / Service User) on Monday 22 December 2014. Review relates to December 2014.

Acomb Court Hexham, Northumberland
Prior to my mother moving in Cath Ballantyne was very pleasant and extremely helpful. All the staff are friendly and caring. Value for money? My mother is safe, well fed and cared for and content. You cannot put a price on that.

How likely would you be to recommend Acomb Court? Extremely likely

Submitted by Gillian N (Daughter of Resident/Service User) on Monday 22 December 2014. Review relates to September 2014.

Sonya Lodge Residential Care Centre Dartford, Kent
It's a very good care home and the staff work very hard. They have helped my dad settle in well and are very understanding. The rooms are nice and they organise good activities well.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Sonya Lodge Residential Care Centre? Extremely likely

Submitted by Jane B (Daughter of Resident/Service User) on Monday 22 December 2014. Review relates to March 2014.

Rose Lodge Exmouth, Devon
When it was no longer safe to leave Dad in his own home despite providing care for him, Rose Lodge came recommended as a specialist dementia care home. With his own en-suite room and direct access to the spacious lounge he now has the best of all worlds, with companionship or privacy depending on his whim. He gets fantastic round the clock care and has a daily routine which pleases him. He really enjoys his food and the staff even indulge him in providing hot chocolate rather than regular tea or coffee. On one visit in the summer I found Dad happily munching on a Cornetto-style ice cream which the staff were busy offering to residents and visitors. As hard as it was to place Dad into a home, I know that he could not be in a better place than Rose Lodge and I am very grateful to the staff for their dedicated care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Rose Lodge? Extremely likely

Submitted by Nick Jones (Son of Resident/Service User) on Sunday 21 December 2014. Review relates to March 2014.

Well House Colchester, Essex
Nothing was too much trouble for the staff in helping my partner regain his independence after a bad fall. He was encouraged to do as much as he could in a controlled way. Staff were always friendly and helpful, in spite of being very overworked.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Well House? Extremely likely

Submitted by Christine E (Partner of Resident/Service User) on Sunday 21 December 2014. Review relates to December 2014.

Barchester Longueville Court Care Home Peterborough, Cambridgeshire
Our father Fred was on memory lane for 5 years, we sadly lost our dad in March of this year. As Christmas approaches, we as a family miss Memory lane at this time of the year for there lovely Christmas parties that they always held and for head nurse Helen and all her staff for making Christmas day always special for the residents and their families. They all become our 2nd families their care to their residents and their families are above and beyond what any family can wish for. From all of freds family we wish all the staff and residents. Merry Christmas and have a lovely day x

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Barchester Longueville Court Care Home? Extremely likely

Submitted by Caroline Russon (Daughter of Resident/Service User) on Sunday 21 December 2014. Review relates to March 2014.

Munches Park House Dalbeattie, Dumfries & Galloway
My mother has been at Munches for over three years I visit about 3 or 4 times a week, I have seen over these years an improvement in her social demeanour, as well as total love and kindness in her care she feels safe. The staff are caring, The management are first class in respect to high standards both in the home and towards residents.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Munches Park House? Extremely likely

Submitted by Margaret Clapperton (Daughter of Resident/Service User) on Sunday 21 December 2014. Review relates to November 2011.

Glow Rest Home Surbiton, London
What can I say about Glow ? It has a homely atmosphere, truly home from home. Tastefully furnished communal areas. Calm, very friendly, very hardworking, relaxed, smiley staff who have obviously chosen the right profession for themselves and the right place to work in. There is a feeling of great teamwork among them. Dedicated, kind, compassionate, patient, softly spoken, helpful with a very professional attitude. And what does happy team mean? Obviously happy life for residents with excellent care! Because of a clever layout of communal areas- lovely conservatory/open plan kitchen residents are part of the goings on. They all sit together round the table for meals/activities, etc., just like a big happy family. Staff are with them either to keep an eye on or give hands on help with a smile and kind words. In summer there is a lovely sitting area in a beautiful garden which residents can use if they wish to. When I pop in I try to ring and warn the team that I am on my way, just out of courtesy. I have been told on numerous occasions not to phone, just to pop in anytime I want, which I have done on several occasions at random times as well. Any nasty surprises? No. Still clean looking, relaxed residents receiving excellent care and support in a spotlessly clean environment. No nasty smells or any goings on one reads about some care homes in newspapers. At Glow obviously there is nothing to hide. Everything is on show. Every time I visit I have a chat with someone from the team and get an update on what's been happening. They are so easy to talk to! There is an absolutely gorgeous big Christmas tree there now with glowing lights for everyone to enjoy and lovely decorations in communal areas to put everyone in the Christmas spirit. Yes, Glow is their home now and they are made to feel very welcome. Thank you for that. Merry Christmas and a happy and healthy New Year 2015 to everyone at Glow!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Glow Rest Home? Extremely likely

Submitted by Tany Charl (Relative of Resident/Service User) on Saturday 20 December 2014. Review relates to December 2014.

Silverpoint Court Residential Care Centre Canvey Island, Essex
My mother has been in the home for 10 months after breaking her hip after a bad fall. The staff have shown so much respect and kindness towards her. She has gained weight and is slowly joining in with the afternoon activities. Her appetite has improved and she enjoys having her hair and nails done. The staff have always been available to answer any queries concerning her welfare and always greet us with a smile and make us feel welcome. A great weight has been lifted from my shoulders knowing that there is someone on hand 24 hours a day.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Silverpoint Court Residential Care Centre? Extremely likely

Submitted by Hilary Stacey (Daughter of Resident/Service User) on Saturday 20 December 2014. Review relates to December 2014.

Tegfield House Winchester, Hampshire
My Mum goes to Tegfield once a week for daycare, she really enjoys her time there and looks forward to her visit. We will be increasing her days in the new year as she enjoys it so much. All the staff are friendly and helpful, the place has a good vibe when you enter. They are always happy to change days and be accommodating. I would highly recommend Tegfield House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Tegfield House? Extremely likely

Submitted by Sue Davies (Daughter of Resident/Service User) on Saturday 20 December 2014. Review relates to December 2014.

Brackenlea Care Home Winchester, Hampshire
My mother has been a resident at Brackenlea for just over a year. She is cared for by an exceptional and longstanding team of carers who treat her with kindness, dignity and respect. The food is excellent, there are daily arranged activities on site and this month the addition of children from a local school tossing carols, a pantomime and a special Christmas Eve event, all of which friends and family are invited to participate, adds to the happy and inclusive atmosphere. Mum has a lovely en suite room which is comfortable, clean and well furnished. The community areas are fresh and welcoming. Brackenlea was recommended by Mum's son in law and grandson as a result of their work in the ambulance service; in their roles visiting many care homes they were in an excellent position to make a recommendation and Brackenlea was top of their list. Mum is happy and safe and the staff team have become our extended family. I thoroughly recommend Brackenlea which has no more than 25 residents which is a home from home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Brackenlea Care Home? Extremely likely

Submitted by Sonia Wensley-Smith (Daughter of Resident/Service User) on Saturday 20 December 2014. Review relates to December 2014.

Avery House Care Home Peterborough, Cambridgeshire
My mum has been a resident in Avery House for 4 years and in all that time I have not had a single issue with any member of staff. All have been kind & considerate with no hint of a poor attitude. This to me counters the general held view which the media portrays of poor care nowadays in care homes. Obviously good care homes are not news worthy ! The whole building is purpose designed , a pleasure to visit unlike many others in Peterborough where the smell was the first thing that hit you ! It cannot be said to be cheap but does give excellent care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

How likely would you be to recommend Avery House Care Home? Extremely likely

Submitted by Tim Dean (Son of Resident/Service User) on Saturday 20 December 2014. Review relates to December 2014.

Handsworth Altrincham, Greater Manchester
We were so lucky to find this care home. The Staff were wonderful could not fault in any way, lovely clean rooms. Well done to you all. My mother was looked after with the most respect and care, Thanks again to you all.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Handsworth? Extremely likely

Submitted by Derek George (Son of Resident/Service User) on Saturday 20 December 2014. Review relates to December 2014.

St Mary's Nursing Centre Luton, Bedfordshire
I wanted to thank everyone at St. Mary’s without exception for their care, kindness, devotion, and professionalism they showed my mother, Mavis Cooper, during her time there. They are all a credit to not only BUPA, but a credit to themselves and I thank them from the bottom of my heart.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend St Mary's Nursing Centre? Extremely likely

Submitted by Paul Cooper (Son of Resident/Service User) on Friday 19 December 2014. Review relates to December 2014.

Kingfishers Nursing Home Bourne End, Buckinghamshire
My 91 year-old mother had advanced ovarian cancer when she went to the Kingfisher Nursing Home in Bourne End. The care that the staff took to my mother was outstanding which was also extended to the family members and friends. There is a real family feel to this home which is felt from the minute you enter. The gardens are lovely and my mother spent many of her last happy moments there.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Kingfishers Nursing Home? Likely

Submitted by Ann Benahmed (Daughter of Resident/Service User) on Friday 19 December 2014. Review relates to July 2014.

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