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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Royal Court Cheltenham, Gloucestershire

Very impressed from start to finish for mum and family. All the staff approached were helpful. Pleased with room supplied.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Acacia Lodge Henley-on-Thames, Oxfordshire

We went round many care homes before we decided on Acacia Lodge for my cousin. I was impressed the first time we went in, with many usher and all the staff and I have never had any reason to feel less than pleased with the way my cousin has been treated, especially now when she cannot look after herself.
How likely would you be to recommend Acacia Lodge? Extremely likely

Overall Standard : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Airedale Residential Home Pudsey, West Yorkshire

Friendly and excellent staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond Bexhill-on-Sea, East Sussex

I've not been here long only 4 months. I remember my family saying that I needed extra support and may need to go to a care home. I was totally against it but thought I'd visit a few homes with my family as I could see the strain on their face. I said if I did not find one that suited my needs then I will not be put in one. Well we visited many in the local area and outside of Bexhill. Not one home was right. The last one Richmond was clean, smell free, lovely, staff were happy. Tracy and Christine were great when showing me around, so I'm happy I found this place.
How likely would you be to recommend Richmond? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond Bexhill-on-Sea, East Sussex

My recommendation- take a look for yourself, you will not be disappointed by what you see. Want a home that cares, brings enjoyment, happiness, then Richmond is the place to be home, only fault here is we have a lovely garden we can't use as work is being done.
How likely would you be to recommend Richmond? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Lynhales Hall Nursing Home Kington, Herefordshire

My Aunt was at Lynehales for just a very short time unfortunately, but during that time I found the care my Aunt received was good and the staff are very caring towards her and also her family which was most comforting. I would have no problem in recommending Lynehales.
How likely would you be to recommend Lynhales Hall Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Lynhales Hall Nursing Home Kington, Herefordshire

My husband has been very well looked after during his time at Lynhales (four months). The staff are brilliant and I couldn't wish for a better place for him to be looked after.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond Bexhill-on-Sea, East Sussex

I've been living here at Richmond with my wife, who sadly passed away at the beginning of the year, for more than 7 years. Richmond is my home and a place I can call home. When Molly (wife) died I thought my world had ended and I'll be alone. The staff here at Richmond ensured me I was not alone and was always there for me and put a smile on my face. Anyone can care but the staff generally care and show it to each and everyone of us. My Molly and i always said the best thing apart from marrying each other and having a family, was being here at Richmond.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

The New Deanery Braintree, Essex

Very pleasant and homely surroundings with excellent grounds, the care staff are very efficient, they make you feel like you are the only one they are caring for, and they are always available when needed. All staff are very friendly and helpful. The outings which the activities team arrange are very well co-ordinated and makes a pleasant outing. All activities are very well organised and very popular.
How likely would you be to recommend The New Deanery? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Fazakerley House Residential Care Home Prescot, Merseyside

The assistant manager Hilary is so professional the way she treats everyone. All the staff are very helpful Hilary is very down to earth but extremely good at her job.
How likely would you be to recommend Fazakerley House Residential Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ivybank Nursing Home Birmingham, West Midlands

My grandmother enjoyed her stay here. I found the place to be clean and tidy, which is nice a home from home.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

St Christopher's Nursing Home Hatfield, Hertfordshire

Looking at nursing homes for my mum was so stressful, as making the right choice (first time) was crucial. I looked at many, several of which were fancy with pretty rooms and huge en-suite bathrooms, but that doesn't necessarily reflect fantastic care. Fantastic care, with wonderful, kind, caring people is exactly what you will get at St Christopher's Nursing Home. My mum needs a lot of help and assistance and all of the staff make her feel as if nothing is too much trouble. The staff have a huge responsibility in looking after our loved ones, and they all do it in a calm, friendly, but still very professional way. I am so happy I chose St Christopher's for my mum, here I know she is safe and cared for 24 hours a day.
How likely would you be to recommend St Christopher's Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Satisfactory

Value for Money : Excellent

Mayfield Nursing Home Prescot, Merseyside

Stayed here as a rapid response respite for 10 days. Staff were lovely, I felt comfortable, safe and well looked after. Food was fantastic, would definitely stay here again as a respite service.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Revitalise Jubilee Lodge Chigwell, Essex

The place is very good, clean and furnished well. The rooms are well located and very clean, en suite is well thought out. The food is excellent, more that one would eat at home. While there we were taken to the Shard and Science museum and various other trips, the wife came as my carer and she was very well looked after. We have also been to Southampton which again was very nice.
How likely would you be to recommend Revitalise Jubilee Lodge? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

The New Deanery Braintree, Essex

I have live here for 11 years and I cannot find any fault with the food, the staff or the activities. The gardens are perfect and I enjoy reading my book with a nice cup of tea outside in the spring and summer. I have enjoyed several outings on our mini bus including visiting friends. All the staff are outstanding and couldn't be any better.
How likely would you be to recommend The New Deanery? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Rodney House Weston-super-Mare, North Somerset

Auntie Mavis was treated with much patience, interest and respect. Rodney House seems to really care about their residents and always seemed to have plenty of time to give them.
How likely would you be to recommend Rodney House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond Bexhill-on-Sea, East Sussex

Richmond is a care home that cares. My life is fulfilled with different things to do. There is always something for everyone to do. Richmond is always something for everyone to do. Richmond staff are fantastic. The new manager has made some positive changes within the home. I don't know where I'd be if I didn't come here. The daily activities/trips are all enjoyable. I'm supported with my choices and very well respected by the staff and everyone here at Richmond. My words to describe this place "Heaven without the gates" The love and affection I'm shown here can always make me smile.
How likely would you be to recommend Richmond? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Richmond Bexhill-on-Sea, East Sussex

A lovely home, excellent staff and manager is lovely too. Everything is perfect about this place. I would recommend to anyone.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Regent Residential Care Home Worcester, Worcestershire

My friend, Sheila White, has been a resident here for a year. Her family is extremely satisfied with her care. I am a retired RN visiting from America and was extremely pleased with what I observed. Sheila was clean, happy and was enjoying lunch when I arrived. The carers were kind and compassionate. Her room was homely and comfortable. I am very pleased with what I saw today and can return to America knowing my best friend, of over 45 years, is in capable and caring hands.
How likely would you be to recommend Regent Residential Care Home? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Hillside Care Home Sudbury, Suffolk

I enjoy living at Hillside I moved from Dorset and they came and collected me.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Quarry Hall Care Home Cardiff

My mother has settled in well following 2 months in hospital where she was confined to bed all day. Since she has been in Quarry Hall the staff have taken the trouble to ensure she is moved to a wheelchair every day. As a result she seems much happier than when she was in hospital, the staff are always attentive, caring and polite. I could not have chosen a nicer home for my mum. A special mention to Tracey (Care Assistant) and Suzy (Assistant Manager), nicer people you could not wish to meet.
How likely would you be to recommend Quarry Hall Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Barchester Brook House Nursing Home Wembley, London

Management and staff are very friendly and approachable. Room is always clean and aired. The various services laid on including activities are well planned. I am pleased and happy with the care my mother who has suffered a massive stroke is getting from Brook House Care Home run by Barchester healthcare. However weekend staff needs to be improved.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Hillside Care Home Sudbury, Suffolk

This is also my second lot of respite care at Hillside and again was a great stay.
How likely would you be to recommend Hillside Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Brooklands Care Home Norwich, Norfolk

My mother Marjorie Pizzey, was recommended 2 weeks respite care by her local doctor after a spell in hospital. My husband and I viewed 17 care homes in our search for a place for Mum and Brooklands came out top for many reasons. We brought Mum here for her 2 weeks stay in Nov 2014 but due to an injury to her foot she stayed 3 weeks. During this time she improved greatly in her health. After much soul searching and talking she decided to give up her flat and stay at Brooklands permanently as she had been so well looked after. She had continued to improve and put on weight the food is very good! She is very happy and so am I, knowing she is so well cared for.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Quinton Gardens Stratford-upon-Avon, Warwickshire

I have already recommended Quinton Gardens to a colleague who has now moved her mother from a care home she was unsatisfied by. We have been impressed with all aspects of my mother-in-law's care. The staff at Quinton Gardens make every effort to improve both her comfort and health care. They communicate very effectively with our family and are always friendly and cheerful.
How likely would you be to recommend Quinton Gardens? Likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good