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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Lammas House Residential Care Home Coventry, West Midlands

Friend who is in residence is very happy and satisfied.

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Satisfactory

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Park View Care Home Ipswich, Suffolk

Outstanding service at every level. My dear old friend was made most comfortable and cared for in the best possible way.

Facilities : Excellent

Care / Support : Excellent

Staff : Excellent

Management : Excellent

Rooms : Excellent

Riverside Hyde, Greater Manchester

My husband was cared for in Riverside for just under 3 years. He could not have been in a better place, but sadly passed away on the 26th of Jan 2015. It is not a 5 star hotel but a good 4, I was quite happy to leave him there knowing he would be cared for by all. All the carers and managers are more like friends.

Overall Standard : Excellent

Facilities : Satisfactory

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Northlea Court Care Home Cramlington, Northumberland

Very happy with dad's care. Staff extremely good. Food excellent. Very happy with everything.
How likely would you be to recommend Northlea Court Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Grosvenor Hall Care Home Lincoln, Lincolnshire

The choice of meals is very good. The range of activities are well organised and enjoyed. Also enjoyed are the one to one sessions, talking about favourite subjects and looking together at books.
How likely would you be to recommend Grosvenor Hall Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Satisfactory

Oak Lodge Care Centre Chard, Somerset

The staff are wonderful, hard-working, dedicated and care very much about their residents., they work well as a team. The food is home cooked, of a high standard and the kitchen staff accommodate the individual needs of the residents. There is a well organised activities team providing beneficial activities and interests stimulating the residents. The recently refurbished lounge is a lovely room, comfortable chairs in a nice décor.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Satisfactory

Belmore Lodge Lymington, Hampshire

I have visited many care homes in my profession and Belmore Lodge, in my opinion, rates very highly in all aspects of care. My Grandmother is beautifully looked after and is extremely comfortable in her surroundings. As a family, we couldn't be happier.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Woodcot Lodge Care Home Gosport, Hampshire

We would definitely recommend this home to anyone that needs the nursing care element of Woodcot Lodge. We cannot comment on the other two floors as we only deal with the first floor. We have found that all the staff are very efficient and polite, and are willing to help not only the residents but their relatives also. We can say that the meals are varied and well presented. The cleanliness of the home is also great.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Howdon Care Centre Wallsend, Tyne & Wear

Enjoyed my stay, decent food.

Overall Standard : Satisfactory

Facilities : Good

Care / Support : Satisfactory

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Excellent

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

South Quay Care Home Blyth, Northumberland

My father has been resident at South Quay Care Home since October 2014. This care home has been instrumental in ensuring that he continues to live in a clean healthy environment which unfortunately due to his condition (dementia) he was unable to do at home. My father can be a difficult resident at times but the staff are sympathetic and understanding and manage his condition very well. He appears to enjoy the food provided which is plentiful. Overall I am very satisfied with the care provided and the environment.
How likely would you be to recommend South Quay Care Home? Extremely likely

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Lammas House Residential Care Home Coventry, West Midlands

My father was given wonderful care during his short time at Lammas House. The staff were all friendly, caring and always most helpful. I wouldn't hesitate to recommend Lammas House.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bryn Haven Stockport, Greater Manchester

I was first impressed by the home by the welcoming staff, this I had not experienced at other homes I have visited. I have since then found the staff to be very supportive and informative. Although the home is not one of the more modern homes, I feel my above comments are more important.

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Field View Hartlepool, Durham

My father moved into Field View after a leg amputation, but was already disabled from a previous stroke. We had great reservations on our father moving into care. We had to look around at different homes and when coming to Field View I knew this was the place I would feel happy leaving him. I can't say enough positive things about this home. My father has settled in well and is very content there.
How likely would you be to recommend Field View? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Springwater Lodge Care Home Nottingham, Nottinghamshire

My father has respite care with the care home, for a week in June and then a week in July. He was taken care of very well and enjoyed his visits both times. It put my mind at rest that he was well looked after.

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Ashcourt Care Home Liverpool, Merseyside

My mother has been a resident at Ashcourt since January 2010. I was impressed with the support she was given whilst settling in. Mum has always been content living at Ashcourt. Any problems or requests we have regarding her care are always dealt with speedily and sympathetically. Staff are very caring and take time to listen to her. I am always kept informed of mums welfare and health. As I visit my mother 5 or 6 times weekly, I can vouch for the commitment of all the staff to the residents care and well being. I do not hesitate to recommend Ashcourt to other service users.
How likely would you be to recommend Ashcourt Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Knoll House Dunstable, Bedfordshire

I like living here my room is nice, the food is nice and the staff are always happy. I like helping cut in the garden, as I used to be a gardener. There is nothing I would change.
How likely would you be to recommend Knoll House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Pinewood Residential Home Jersey

The manager and all the staff at Pinewood, have made my fathers stay a delight. He was a little nervous about going but the kindness, care and special time he has had, he would gladly return. It has given all the family a good feeling and no worry about him being looked after, he has been made to feel very safe, secure and that is so important at his age of 84 years. He will be returning home with mixed feelings and I know, sad to leave, which says it all.
How likely would you be to recommend Pinewood Residential Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Grosvenor Hall Care Home Lincoln, Lincolnshire

A very positive experience.
How likely would you be to recommend Grosvenor Hall Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Aspen Lodge Care Home Southampton, Hampshire

My father always tells me that he has no complaints and the staff look after him very well. The owner of the home is very caring towards the residents and is not purely motivated by profit, he genuinely cares about the elderly people. The only fault I have with the place is that the owner has refused to get decent dropped kerbs put in place, on grounds of cost. This makes entering/ leaving the car park a bit bumpy and awkward.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Sandhurst Bideford, Devon

My cousin is treated with compassionate care which is not always easy, as she is very forgetful and difficult at times. The food is very good and the staff are very professional, caring and always willing to help - it is a very friendly atmosphere there. Her bedroom is up in the attic with a low ceiling and she is a tall person, so not really satisfactory, although clean. Difficult access at the back to take her out in the car, lots of steps at the front.
How likely would you be to recommend Sandhurst? Likely

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Satisfactory

Management : Good

Safety / Security : Good

Rooms : Satisfactory

Value for Money : Good

Douglas View Care Home Hamilton, Lanarkshire

Staff are genuinely caring and interested in the residents. Initially we had some concerns about the turnover but this seems to have been resolved. In theory the activities programme is a super attraction, but in practice subject to alterations and last minute cancellations. Understandably item of clothing etc. do get mislaid and more could be some to ensure that personal belongings are returned to the correct rooms. Facilities for visitors are currently being improved i.e coffee bar/ meeting place and this is long overdue. I would be very keen to have a brief written update on mums week (behaviour, health, appetite) perhaps by email.
How likely would you be to recommend Douglas View Care Home? Likely

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Brockworth House Care Centre Gloucester, Gloucestershire

I am confident that my husband, a dementia sufferer is in entirely professional and compassionate hands at Brockworth House. I have ticked rated it 'good' instead of 'excellent' for the rooms because wipe clean chairs would be an improvement for those with incontinence.
How likely would you be to recommend Brockworth House Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Norwood Ipswich, Suffolk

My mother has been resident at Norwood for 4 years. In that time she has received excellent care. The atmosphere at Norwood is pleasant and welcoming. The carers are professional and most importantly "caring".
How likely would you be to recommend Norwood? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Hampden Hall Care Centre Aylesbury, Buckinghamshire

I feel that I would like to get up earlier in the mornings. Everything else is lovely. I have enjoyed my stay.
How likely would you be to recommend Hampden Hall Care Centre? Extremely likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Safety / Security : Good

Rooms : Good

Langford View Bicester, Oxfordshire

I like to look out the windows to see the garden and wildlife. The carers help and put me by the window to see outside. I like gardening and watch the gardeners from the windows.
How likely would you be to recommend Langford View? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent