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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Firtree House Care Home with Nursing Tunbridge Wells, Kent

I have been at Firtrees for four months now and I love it. Everybody is kind and showers me with kindness. I have lovely food, my hair done and a beautiful room to live in. I was scared to come into a home but not at Firtrees I love it!

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Epworth Grange Bury, Greater Manchester

Mum moved into Epworth Grange after seven week stay in hospital, unable to walk and having a stoma was new. Staff very gently settled mum in and helped her to regain loss of confidence from being hoisted from wheelchair to commode etc mum can now walk again with a frame. The rooms are spacious and being able to bring in own furniture, pictures and to have paintings on the wall makes it very homely. The activities are varied and choices can be made by mum. Being able to play the piano, go out to various things at church and out with family gives mum a freedom and ability to continue her life. Staff are very caring and warm, know mum and meet her physical needs and gives sense of security and are excellent. Encourages her just at the right time, it's great to see the joy brought by new achievement shared by staff.
How likely would you be to recommend Epworth Grange? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Brookvale House Southampton, Hampshire

Lovely, caring and welcoming staff. Always appears very clean and tidy. Residents seem at ease.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Cedar Lawn Stratford-upon-Avon, Warwickshire

My mother was a resident for nearly four years until her passing. The staff helped her live her life to the full despite the incapacity of her mental impairment. I cannot fault there continuing care in her final months.
How likely would you be to recommend Cedar Lawn? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Burcot Grange Bromsgrove, Worcestershire

I have thoroughly enjoyed my stay at Burcot Grange. The food has been to my taste and all the staff have been really kind, cheerful and helpful. There is no area of care that I can criticise and I wouldn't hesitate to recommend Burcot Grange to anyone else.
How likely would you be to recommend Burcot Grange? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Whitehall Lodge Norwich, Norfolk

I have found that the staff do look after my dad very well. The staff I have found are very caring and courteous. The home is very clean and well looked after and the food I find to be excellent.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Mildenhall Lodge Bury St Edmunds, Suffolk

Excellent care service, food and staff. I could not have gone to a better care home or have better staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Field View Hartlepool, Durham

There is a lovely happy atmosphere every time I visit. The staff are always cheerful and ready to help whatever might be needed. I would certainly recommend this home to as many people I could. Most of all the important thing is that my aunty has settled and I very happy here.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Cedar Falls Spalding, Lincolnshire

Always find all the staff very polite and helpful. It comes over that staff priority is the care for the residents, monthly meetings with the matron keeps relatives up to date. Always something going on involving residents, plenty of stimulation. The standard of cleanliness is very high.
How likely would you be to recommend Cedar Falls? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Marling Court Hampton, London

Very relaxed environment. Thank you. A very dedicated team. A second visit for my father because we as a family, have total faith and trust in your caring ability from Marling Court. Thank you so very much. We are rest assured that daddy will get all the care he needs. Thank you again.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Headroomgate Nursing Home Lytham St Annes, Lancashire

I would recommend this care home to others. Pleasant atmosphere, staff well trained, helpful and polite. Management always available for help with family members for concerns and assistance. Management have an open door policy.
How likely would you be to recommend Headroomgate Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Priory Tetbury, Gloucestershire

The management is excellent.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Haddon Hall Care Home Buxton, Derbyshire

I feel that this home is the best I have seen. The care is exemplary, the staff all very pleasant with a smile all the time. I feel safe leaving my mother in their care.
How likely would you be to recommend Haddon Hall Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Laverstock Care Centre Salisbury, Wiltshire

Mum was admitted after a stay in hospital from a fall. She was very weak and could barely walk and she was not eating well. All the staff encouraged and aided mum to eat and get mobile again. My sister and I have noticed a vast improvement which is entirely due to the constant care and professionalism of the home.
How likely would you be to recommend Laverstock Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Brookvale House Southampton, Hampshire

Friendly comforting home.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Brookvale House Southampton, Hampshire

Although mum has only been at Brookvale House for a few weeks I have been very happy with their care and support. The staff are always very friendly and helpful and I feel that mum is in good hands.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Kirkby House Care Centre Liverpool, Merseyside

I would recommend Kirkby House to anyone who is in the same position as myself, my wife lives here too which keeps us both safe and looked after. No stairs to climb. We are very lucky to be here after the problems we have endured.
How likely would you be to recommend Kirkby House Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

The Manor House Nursing Home Wirral, Merseyside

Having viewed/visited many home on the Wirral, the manor house tops the lot. A beautiful house in lovely grounds, a tranquil setting. The staff take a great deal of time in ensuring all needs are met whilst providing lots of reassurance and fun, in fact all staff give their best to keep the residents happy and well looked after.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Lime Tree Court Residential Care Home Bilston, West Midlands

I highly recommend this home. Staff are very helpful and caring. Everywhere is clean and appears to be very comfortable. Seems to have everything to make life comfortable and happy for the residents.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Henry Cornish Care Centre Chipping Norton, Oxfordshire

Excellent service.
How likely would you be to recommend Henry Cornish Care Centre? Extremely likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Clara Court Maidenhead, Berkshire

Mum is a new resident at Clara Court but has stayed here previously for respite. Our experience then was extremely positive and led to us seeking a permanent place. When a place became available we jumped at the chance. The staff worked hard to ensure that mum was integrated quickly and effectively and looks and is well. The manager and all her staff are very professional, very efficient and show every care and kindness to residents.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Manor House Nursing Home Wirral, Merseyside

Outstanding in every way. My father is made to feel that this is his home and is treated with the utmost respect by all the staff. As a visitor, I am also extremely well looked after, there is always a cup of tea when requested and the superb facilities to move around in. I would strongly recommend this home.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ivydene Residential and Nursing Home Ivybridge, Devon

Sadly my mother, aged 98 passed away on the 2nd of July 2015 at Ivydene. The cause of death was a severe UTI infection and dementia. The care taken by the management and dementia STOPP during a harrowing final days was exemplary. The staff gave around the clock care, treated my mum with dignity, kindness and consideration. Mum couldn't have been in better hands, it's as if Mum was part of their family.
How likely would you be to recommend Ivydene Residential and Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Revitalise Jubilee Lodge Chigwell, Essex

I have been going to Revitalise for about 11 years. I have a really good time as we are taken out to different places during the day and we have entertainment in the evenings. The food is excellent and the staff really look after us.
How likely would you be to recommend Revitalise Jubilee Lodge? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Claremont Court Care Home Guildford, Surrey

All of our family were very impressed with the care my father received and the way in which we were involved with his care at the end of his life.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Satisfactory

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent