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Latest Reviews Posted

My step father has been living at St Pauls Care Centre for several months now. My mother visits every day and I come in approx. once per week. I am very impressed with all the staff at the home and the care they provided, always with consideration and with dignity. I am impressed that the care and consideration is also extended to the "complete" family unit i.e. visiting family. My mother was involved at Christmas and enjoyed spending the whole day there. There is a family feel. The residents are safe and happy, always clean, well fed, respected and looked after/out for her. Would recommend.

How likely would you be to recommend St Pauls Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

My mother came to this home after three months in hospital following an accident. She was no longer mobile, could not feed herself and generally seemed to be fading away. Her improvement due to the care and support she has received form all the staff at the home , has been amazing and the dementia seems to have stabilized. The staff are always caring, cheerful and friendly and always respond promptly to any requests. I am so thankful that a place was available for her at Chestnut House.

How likely would you be to recommend Chestnut House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Since my mother has been in Willowdene my family has had peace of mind. The staff are very caring and will do anything to make my mother comfortable. Anything we ask of them is greeted with "no problem that's why we're here".
They have events and fun things such as painting and knitting, fundraising is done regularly and at Christmas gifts are given to all the residents. I have nothing but praise for Willowdene and its carers and staff.

How likely would you be to recommend Willowdene Nursing Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

My mother has been at Lydfords for 3 years and is very happy there. She loves her room the view to the garden, the food but most of all the fantastic care she receives from all the staff. As a family we are relieved and happy that she is getting all the care she needs. It makes it easier for us knowing we do not have to worry. We are kept informed all the time if she is poorly and we can't visit. I have no hesitation in recommending Lydfords to anyone's parents or relatives needing care.

How likely would you be to recommend Lydfords Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Activities on the go- good.

How likely would you be to recommend St Catherines Care Home? Extremely LIKELY

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My Mother was resident at Bishopteignton House for two years up until her death in February. The quality of care she received whilst at the home was excellent. All the staff have a commitment to welfare showing loving compassion empathy & patience. My Mother was treated with dignity throughout. I have no hesitation in recommending this facility.

How likely would you be to recommend Bishopsteignton House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

The staff are 1st class, caring and friendly. The food is very good. It's like home from home.

How likely would you be to recommend St Catherines Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lovely homely care home with happy dedicated carers who encourage my mum and help her with music therapy crafts, dance, singsongs, outings and helping mum live with dementia. I would recommend.

How likely would you be to recommend The Laurels & Pine Lodge? Likely

Care / Support: Good

Staff: Good

Management: Satisfactory

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

The staff are well trained, work long hours caring for complex needs. Excellent forward looking manager. Rooms light and airy, communal rooms are varied. Wide range of activities which vary from week to week. Best of all is the availability of clinical community support- G.P. chiropody, dentist, in house hairdresser and clothes and accessory retailers bringing wares to the home. Lifestyle choices of residents encouraged enabling choice and control for residents. Also dignity in care is obvious.

How likely would you be to recommend Penylan House Community Nursing Home? Extremely LIKELY

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Satisfactory

Activities: Excellent

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Very good. Would prefer to wander more.

How likely would you be to recommend Penylan House Community Nursing Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

My mother has only been here six weeks but have been pleasantly surprised how well she has settled in. We expected a lot more problems. We have found the staff all of them very kind, friendly and caring. The coffee's not bad either.

How likely would you be to recommend Ringshill Care Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

My step father has been living at St Pauls Care Centre for several months now. My mother visits every day and I come in approx. once per week. I am very impressed with all the staff at the home and the care they provided, always with consideration and with dignity. I am impressed that the care and consideration is also extended to the "complete" family unit i.e. visiting family. My mother was involved at Christmas and enjoyed spending the whole day there. There is a family feel. The residents are safe and happy, always clean, well fed, respected and looked after/out for her. Would recommend.

How likely would you be to recommend St Pauls Care Centre? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I can't fault it, everyone is kind, helpful, understanding. Nothing is too much trouble. I came in after a hip replacement operation and am thinking of staying permanently.

How likely would you be to recommend Sunrise of Westbourne? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother came to this home after three months in hospital following an accident. She was no longer mobile, could not feed herself and generally seemed to be fading away. Her improvement due to the care and support she has received form all the staff at the home , has been amazing and the dementia seems to have stabilized. The staff are always caring, cheerful and friendly and always respond promptly to any requests. I am so thankful that a place was available for her at Chestnut House.

How likely would you be to recommend Chestnut House? Extremely LIKELY

Treated with Dignity: Excellent

Mum became a resident at Newton Hall just over twelve months ago, shortly after Dad died. They had meant the world to each other and we were very worried about how Mum would settle into a residential environment, particularly as she has dementia. We needn't have worried at all. Whilst Newton Hall might not appear to be some glistening palace on first inspection, it does employ some of the finest carers you could possibly want and in the end that is what has really counted.

I can't fault Mum's care in any way. She is genuinely happy and very settled. I leave after every visit with complete piece of mind, totally confident that she couldn't be in a better place.

How likely would you be to recommend Newton Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Since my mother has been in Willowdene my family has had peace of mind. The staff are very caring and will do anything to make my mother comfortable. Anything we ask of them is greeted with "no problem that's why we're here".
They have events and fun things such as painting and knitting, fundraising is done regularly and at Christmas gifts are given to all the residents. I have nothing but praise for Willowdene and its carers and staff.

How likely would you be to recommend Willowdene Nursing Home? Extremely LIKELY

Treated with Dignity: Excellent

Canford Chase offers an open and pleasing residence of a high standard at all levels of care for 54 ladies and gentleman. The rooms are well maintained offering comforting décor and unsuits. The communal areas are spacious and bright but can feel crowded at times when busy with wheelchairs and frames. Staff on all levels are to be commended for their service 24/7 creating a calm and happy atmosphere and quality meals, activities and excursions.

How likely would you be to recommend Canford Chase? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

The staff are well trained, work long hours caring for complex needs. Excellent forward looking manager. Rooms light and airy, communal rooms are varied. Wide range of activities which vary from week to week. Best of all is the availability of clinical community support- G.P. chiropody, dentist, in house hairdresser and clothes and accessory retailers bringing wares to the home. Lifestyle choices of residents encouraged enabling choice and control for residents. Also dignity in care is obvious.

How likely would you be to recommend Penylan House Community Nursing Home? Extremely LIKELY

Treated with Dignity: Good

You've seen the other reviews so you know this care home is good. When my father died we had to find professional help for my mother - Alzheimer's and other medical issues. My Aunt and I visited 5 other care homes in the area and Willow Tree Lodge was just the most welcoming and lovely place to see. My mother has been there for a while now and she is the happiest I have seen her for years. Unfortunately she no longer recognises me as her son but it is so great to visit when we can (time and distance are a problem) to have tea and biscuits with a lovely lady in pleasant surroundings. I have considered moving her nearer to us but we would run the risk of seeing her more often in a much worse place. The management and staff are wonderful and worth every penny. My mum is in great hands, while the funds last. This is what I want when the dementia catches up with me as it most likely will.

How likely would you be to recommend Willow Tree Lodge? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

My Mother was resident at Bishopteignton House for two years up until her death in February. The quality of care she received whilst at the home was excellent. All the staff have a commitment to welfare showing loving compassion empathy & patience. My Mother was treated with dignity throughout. I have no hesitation in recommending this facility.

How likely would you be to recommend Bishopsteignton House? Extremely LIKELY

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Since arriving here both the management and all staff have made me most welcome and have made every effort to help me settle in. They are very caring, kind and patient in their care for me and make every effort to ensure my needs are met. I am very pleased with the care and consideration that is given to me.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

My husband and I have always found the staff very caring towards our mother. They are very good at keeping the family informed of any problems and liaise closely with local services who provide a continuity of care. As we all work full time we feel lucky to find such a place so close to us and our mothers home. Unfortunately as a family we were unable to offer our mother the level of care she needed however Lydfords have given her this support and have adapted this to her deteriorating condition. Thank you

How likely would you be to recommend Lydfords Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

My mother has been at Lydfords for 3 years and is very happy there. She loves her room the view to the garden, the food but most of all the fantastic care she receives from all the staff. As a family we are relieved and happy that she is getting all the care she needs. It makes it easier for us knowing we do not have to worry. We are kept informed all the time if she is poorly and we can't visit. I have no hesitation in recommending Lydfords to anyone's parents or relatives needing care.

How likely would you be to recommend Lydfords Care Home? Extremely LIKELY

Treated with Dignity: Excellent

My brother has been in The Flower Park care home, for eight months, in which time the staff have been very good with him. He was very difficult especially at first when he was abusive. They had so much patience with him, and now he is much better and actually seems to enjoy their company and he even laughs again. He is a different person now, and it's all thanks to the wonderful staff. I cannot thank them enough. I can say it is always a pleasure to visit the home as they try to give each person enjoyment.

How likely would you be to recommend Flower Park Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Good

My mother has only been here six weeks but have been pleasantly surprised how well she has settled in. We expected a lot more problems. We have found the staff all of them very kind, friendly and caring. The coffee's not bad either.

How likely would you be to recommend Ringshill Care Home? Likely

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

I have visited Crabwall Hall on a number of occasions and always found the staff (to a person) polite, friendly, positive and supportive both to my aunt and to the other residents. The hall is clean and tidy and feels very welcoming. My own mother spent her last five years in a care home although it was not as good as yours. Well done to all, we all appreciate your hard work and care.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Lovely homely care home with happy dedicated carers who encourage my mum and help her with music therapy crafts, dance, singsongs, outings and helping mum live with dementia. I would recommend.

How likely would you be to recommend The Laurels & Pine Lodge? Likely

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Good

We are her frequently (weekly) to visit my relative. He always seems at ease so is obviously in good care. Staff are really friendly and always talk.

How likely would you be to recommend Meadowvale Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My husband and I have always found the staff very caring towards our mother. They are very good at keeping the family informed of any problems and liaise closely with local services who provide a continuity of care. As we all work full time we feel lucky to find such a place so close to us and our mothers home. Unfortunately as a family we were unable to offer our mother the level of care she needed however Lydfords have given her this support and have adapted this to her deteriorating condition. Thank you

How likely would you be to recommend Lydfords Care Home? Extremely LIKELY

Overall Standard: Excellent

Treated with Dignity: Excellent

Since arriving here both the management and all staff have made me most welcome and have made every effort to help me settle in. They are very caring, kind and patient in their care for me and make every effort to ensure my needs are met. I am very pleased with the care and consideration that is given to me.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum became a resident at Newton Hall just over twelve months ago, shortly after Dad died. They had meant the world to each other and we were very worried about how Mum would settle into a residential environment, particularly as she has dementia. We needn't have worried at all. Whilst Newton Hall might not appear to be some glistening palace on first inspection, it does employ some of the finest carers you could possibly want and in the end that is what has really counted.

I can't fault Mum's care in any way. She is genuinely happy and very settled. I leave after every visit with complete piece of mind, totally confident that she couldn't be in a better place.

How likely would you be to recommend Newton Hall Care Home? Extremely LIKELY

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found Clandeboye Care Home to be really excellent in the caring of my wife for the past two years. Staff are excellent very caring, home is kept very clean by the cleaners. Manageress has always kept my family informed of what is happening.

How likely would you be to recommend Clandeboye Care Home? Extremely LIKELY

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

I have visited Crabwall Hall on a number of occasions and always found the staff (to a person) polite, friendly, positive and supportive both to my aunt and to the other residents. The hall is clean and tidy and feels very welcoming. My own mother spent her last five years in a care home although it was not as good as yours. Well done to all, we all appreciate your hard work and care.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Overall Standard: Excellent

Treated with Dignity: Excellent

You've seen the other reviews so you know this care home is good. When my father died we had to find professional help for my mother - Alzheimer's and other medical issues. My Aunt and I visited 5 other care homes in the area and Willow Tree Lodge was just the most welcoming and lovely place to see. My mother has been there for a while now and she is the happiest I have seen her for years. Unfortunately she no longer recognises me as her son but it is so great to visit when we can (time and distance are a problem) to have tea and biscuits with a lovely lady in pleasant surroundings. I have considered moving her nearer to us but we would run the risk of seeing her more often in a much worse place. The management and staff are wonderful and worth every penny. My mum is in great hands, while the funds last. This is what I want when the dementia catches up with me as it most likely will.

How likely would you be to recommend Willow Tree Lodge? Extremely LIKELY

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My grandmother celebrated a lovely Christmas day with family and care staff. They decorated their floor beautifully and got all the residents on the floor involved, my nana really enjoyed the day she received a lovely gift from staff and it was a lovely atmosphere and the staff made everyone feel welcome and at home.

How likely would you be to recommend Barnes Court Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Canford Chase offers an open and pleasing residence of a high standard at all levels of care for 54 ladies and gentleman. The rooms are well maintained offering comforting décor and unsuits. The communal areas are spacious and bright but can feel crowded at times when busy with wheelchairs and frames. Staff on all levels are to be commended for their service 24/7 creating a calm and happy atmosphere and quality meals, activities and excursions.

How likely would you be to recommend Canford Chase? Extremely LIKELY

Treated with Dignity: Excellent

After mothers downturn and critical illness in less than week, mum is happy and well kempt, looked after really well. A big thank you for your carers and staff.

How likely would you be to recommend Hempton Field Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found Clandeboye Care Home to be really excellent in the caring of my wife for the past two years. Staff are excellent very caring, home is kept very clean by the cleaners. Manageress has always kept my family informed of what is happening.

How likely would you be to recommend Clandeboye Care Home? Extremely LIKELY

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My grandmother celebrated a lovely Christmas day with family and care staff. They decorated their floor beautifully and got all the residents on the floor involved, my nana really enjoyed the day she received a lovely gift from staff and it was a lovely atmosphere and the staff made everyone feel welcome and at home.

How likely would you be to recommend Barnes Court Care Centre? Extremely LIKELY

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We made the best possible choice for our mother, the nearest to her own home. The care was outstanding throughout her three year stay.

How likely would you be to recommend Barchester Friston House Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My brother has been in The Flower Park care home, for eight months, in which time the staff have been very good with him. He was very difficult especially at first when he was abusive. They had so much patience with him, and now he is much better and actually seems to enjoy their company and he even laughs again. He is a different person now, and it's all thanks to the wonderful staff. I cannot thank them enough. I can say it is always a pleasure to visit the home as they try to give each person enjoyment.

How likely would you be to recommend Flower Park Care Home? Extremely LIKELY

Overall Standard: Good

Treated with Dignity: Good

Friendly staff are caring and nice. Very clean and professional.

How likely would you be to recommend Bebington Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent