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39786 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Ash Grange Care Home Walsall, West Midlands
It's early days for us yet but the home is very clean and staff are helpful. In my opinion I think that maybe if residents had one to one chats more often they would feel more content. They may do but as I say it's early days.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Ash Grange Care Home? Likely

Submitted by Vera Jackson (Daughter of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Trowbridge Oaks Residential & Nursing Home Trowbridge, Wiltshire
We joined in the carol service today, the choir were really good. Ray was organising everything and everyone joined in the singing. Ray kept the residents entertained after the carol service was over by giving us a quiz on TV soaps etc. from years ago. It jogged the residents' memories and they enjoyed remembering these programmes. Afterwards we had tea and doughnuts. An enjoyable afternoon.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rosemarie M (Niece of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Ranvilles Nursing Home Fareham, Hampshire
A very friendly nursing home which provides good quality care for the residents. My dad is very happy and settled and it is a big weight off my mind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Debbi Smith (Daughter of Resident/Service User) on Tuesday 23 December 2014.

Silverpoint Court Residential Care Centre Canvey Island, Essex
My mother has been a resident at Silverpoint Court for a few years and I have never had cause for complaint as the management and staff are excellent in every way. My mother is very happy and I know she is being cared for and looked after which gives me peace of mind. I do not have to worry about her because I know she is safe and secure. I also know she is eating well and has a balanced diet because the meals are cooked fresh daily. All in all I am ever thankful that I found Silverpoint Court for my mum.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Silverpoint Court Residential Care Centre? Extremely likely

Submitted by Jacqueline Wilkinson (Daughter of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

The Knowles Coventry, West Midlands
The care and respect my mother received at The Knowles was very good. The place is so clean and the staff and management are friendly caring and supportive. I would recommend The Knowles to other people looking for care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Clive May (Son of Resident/Service User) on Tuesday 23 December 2014.

Kesson House Gravesend, Kent
Very helpful with residents and family members, always answer enquiries when asked to. Always interacting with residents and resident family members.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Kesson House? Extremely likely

Submitted by Michelle M (Friend of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Kesson House Gravesend, Kent
I found the home to have a warm friendly atmosphere, all the staff were very helpful and interacted very well at all levels i.e. visitors, residents and colleagues. The rooms are decorated beautifully and the communal area are extremely welcoming.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Debbie A (Other) on Tuesday 23 December 2014. Review relates to December 2014.

Barchester Worplesdon View Guildford, Surrey
My mother has been a resident for 20 months and in that time she has received excellent care from thoughtful and caring staff. The home also benefits from being able to provide continuity of care for my mother as her ageing challenges have mounted. She is now a resident on the memory lane floor. The management have always been responsive to relatives concerns and questions are always welcoming and available.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Ian Revill (Son of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Chestnut House Nursing Home Dorchester, Dorset
We have visited Stan several times, always unannounced, and have always been impressed with the care he receives here. Once we arrived during a carol service, once during Halloween buffet; on both occasions we were made most welcome. Stan appears happy and cheerful and he is obviously well like by the staff who make lots of effort to find out about his background and to communicate with him. He is always treated with respect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Frances Perkins (Friend of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

The Beeches Brentwood, Essex
I would very much so recommend he Beeches to friends and family. It is a lovely place with lovely staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anne Hicks (Resident / Service User) on Tuesday 23 December 2014. Review relates to November 2014.

Abermill Care Home Caerphilly
Staff are excellent in the care of Florence. She is left to lie in bed if she wishes and dress and wash when she gets up. Her health is monitored every day.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sue D (Daughter of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Prinsted Care Home Emsworth, West Sussex
Wonderful Care Home
After researching a number of care homes I chose Prinstead for my aunt, I found a marvellous care home. The staff are so caring they help her with everything, she has dementia and they are so patient with her. She went to the home from hospital where she had been for a month due to a fall and complications relating to this. I didn't think she would live another 6 months, but thanks to the staff at Prinstead within a month of her being there she was a different person. She was eating and drinking regularly, she had made friends with the staff and residents. I can also visit my aunt anytime, day or night and I never have to let the care home know when I'm coming, brilliant.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Prinsted Care Home? Extremely likely

Submitted by Susan H (Niece of Resident/Service User) on Tuesday 23 December 2014.

Buckingham Care Home Sheffield, South Yorkshire
Mum was placed in respite care from hospital after breaking her leg. The home provided excellent care to mum and they maintained non-weight baring on her leg which enabled her bones to heal. Admission was speedy and stress free as mum suffers from Alzheimer's. Staff were very supportive and informative throughout. Staff did not hesitate to phone GP's when mum's condition required it. They nursed mum through chest infections and urine infection as well as cellulitis, care was second to none. Mum transferred onto rehabilitation in the same building, this was done with ease and the unit got mum back on her feet speedily. Mum states that staff treat her nice and like a human being. Highly recommend this home, there were also regular activities which mum took part in.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Buckingham Care Home? Extremely likely

Submitted by Kath B (Daughter of Resident/Service User) on Tuesday 23 December 2014. Review relates to November 2014.

The Ashton Care Home Hinckley, Leicestershire
Excellent room, excellent food, excellent staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Margaret K (Daughter of Resident/Service User) on Tuesday 23 December 2014.

Kippington Care Home with Nursing Sevenoaks, Kent
Mum has not been a resident for long, the nursing staff has shown itself to be first class. When there is a medical need they act quickly to solve mum's problem. I am very satisfied with the care given.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Sharon P (Daughter of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Newlands Nursing Care Home Stockport, Greater Manchester
I find it a great comfort to know that my mother is well looked after whilst I'm at work and not on her own during the day. More staff would help existing staff who are very busy most of the time.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Submitted by Graham M (Son of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Ash Grange Care Home Walsall, West Midlands
First Impressions
It's a fact that, no two days are the same. However no matter the situation, the staff are willing to listen to your concerns, and if necessary act upon them. We like the fact that there are in fact staff there to attend to your personal concerns. More importantly to use situations and learn from them, so that their service is improved. The rooms are clean and tidy. Help with their personalisation is readily available. The carers are good with the feeding and making their patients comfortable. The nursing staff are very good with medication and care.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Ash Grange Care Home? Likely

Submitted by Thomas D (Husband of Resident/Service User) on Tuesday 23 December 2014. Review relates to November 2014.

Britten Court Care Home Lowestoft, Suffolk
Fabulous comfort and care. The building has given me a new impression of Lowestoft. Can I book my room in advance please.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Submitted by Steve L (Friend of Resident/Service User) on Tuesday 23 December 2014.

Southlawns Street, Somerset
My brother has been at Southlawns for about nine years. His health very poor when he was admitted. He is better now than when he arrived. He is 93 years old and aims for the 100 mark. He is so well looked after by everyone, that I feel that he could make it. The staff are wonderful, the boss is extra wonderful (Lady).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anthony Carter (Brother of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

The Firs Nursing Home Ripley, Derbyshire
I have been here since April 2013 and settled in well. I'm now more mobile and getting about better. I enjoy living here and my wife visits three times a week and always feels welcome.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by John S (Resident / Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Abermill Care Home Caerphilly
Homely and caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Michael H (Son of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Carrington House Wincanton, Somerset
Exceptional staff. Premises are free of any smell of elderly folk or food, so cleanliness is A1. My cousin is able to keep her dog with her which is vital to her well being. Many thanks!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Submitted by J H (Cousin of Resident/Service User) on Tuesday 23 December 2014.

Abermill Care Home Caerphilly
Really happy with care to my friend. I visit regularly and am always welcomed with open arms. 5* service.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Graham R (Friend of Resident/Service User) on Tuesday 23 December 2014. Review relates to December 2014.

Heathside Woking, Surrey
My mother has been in Heathside for 6 weeks, I am very happy with the care she has been given. The staff are very helpful and always make time for her.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Submitted by Judith B (Daughter of Resident/Service User) on Tuesday 23 December 2014.

Southernwood Gateshead, Tyne & Wear
The staff were extremely kind to my mum and myself, I felt I knew them really well. I observed them to be very kind to other residents. I visited at all times of day and night, mum was always clean and tidy, they helped feed her (she was assessed as needing 24 hour nursing care), they sat with her and reassured her, mealtimes were organised, clean and tidy. I felt we were helped all the way. Activities were organised by staff, quiz, manicures etc.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

How likely would you be to recommend Southernwood? Extremely likely

Submitted by Alison H (Daughter of Resident/Service User) on Tuesday 23 December 2014. Review relates to September 2014.

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