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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Ashcourt Care Home Liverpool, Merseyside

My mother has been a resident at Ashcourt since January 2010. I was impressed with the support she was given whilst settling in. Mum has always been content living at Ashcourt. Any problems or requests we have regarding her care are always dealt with speedily and sympathetically. Staff are very caring and take time to listen to her. I am always kept informed of mums welfare and health. As I visit my mother 5 or 6 times weekly, I can vouch for the commitment of all the staff to the residents care and well being. I do not hesitate to recommend Ashcourt to other service users.
How likely would you be to recommend Ashcourt Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Knoll House Dunstable, Bedfordshire

I like living here my room is nice, the food is nice and the staff are always happy. I like helping cut in the garden, as I used to be a gardener. There is nothing I would change.
How likely would you be to recommend Knoll House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Grosvenor Hall Care Home Lincoln, Lincolnshire

A very positive experience.
How likely would you be to recommend Grosvenor Hall Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Sandhurst Bideford, Devon

My cousin is treated with compassionate care which is not always easy, as she is very forgetful and difficult at times. The food is very good and the staff are very professional, caring and always willing to help - it is a very friendly atmosphere there. Her bedroom is up in the attic with a low ceiling and she is a tall person, so not really satisfactory, although clean. Difficult access at the back to take her out in the car, lots of steps at the front.
How likely would you be to recommend Sandhurst? Likely

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Satisfactory

Management : Good

Safety / Security : Good

Rooms : Satisfactory

Value for Money : Good

Brockworth House Care Centre Gloucester, Gloucestershire

I am confident that my husband, a dementia sufferer is in entirely professional and compassionate hands at Brockworth House. I have ticked rated it 'good' instead of 'excellent' for the rooms because wipe clean chairs would be an improvement for those with incontinence.
How likely would you be to recommend Brockworth House Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Norwood Ipswich, Suffolk

My mother has been resident at Norwood for 4 years. In that time she has received excellent care. The atmosphere at Norwood is pleasant and welcoming. The carers are professional and most importantly "caring".
How likely would you be to recommend Norwood? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Hampden Hall Care Centre Aylesbury, Buckinghamshire

I feel that I would like to get up earlier in the mornings. Everything else is lovely. I have enjoyed my stay.
How likely would you be to recommend Hampden Hall Care Centre? Extremely likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Safety / Security : Good

Rooms : Good

Langford View Bicester, Oxfordshire

I like to look out the windows to see the garden and wildlife. The carers help and put me by the window to see outside. I like gardening and watch the gardeners from the windows.
How likely would you be to recommend Langford View? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Birtley House Nursing Home Guildford, Surrey

The best home I have ever visited! What a great place to spend your time! Very well done to all the staff for all that you do - it is clear you all care so much.
How likely would you be to recommend Birtley House Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Birtley House Nursing Home Guildford, Surrey

Wow! What an absolutely amazing place. The staff were excellent and clearly care passionately about all the residents. It is like a five star hotel. The care we were given was lovely and everyone we met was so kind. Thank you for everything you do for my brother-in-law.
How likely would you be to recommend Birtley House Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Manorhey Care Centre Manchester, Greater Manchester

I am very happy with the care my mum receives in Manorhey Care Centre. The place is always very clean and the meals (all home made) are plentiful with a choice each day. The activities vary from day to day from music with an entertainer, flower arranging, gentle exercises etc. Only qualm I have is there is a lovely garden within the grounds and its not used in the summer months to take the residents outside, normally due to shortage of staff. Staff and management work long hours and they have an "open door" policy if you have any problems.
How likely would you be to recommend Manorhey Care Centre? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Satisfactory

Grosvenor Hall Care Home Lincoln, Lincolnshire

Generally the rooms are good, well looked after. The staff are friendly, shower rooms facility adequate. Food is well presented. Décor good.
How likely would you be to recommend Grosvenor Hall Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Excellent

Manorhey Care Centre Manchester, Greater Manchester

I visited many care homes in the Urmston - Sale area when I was looking for a suitable home for my sister who has Alzheimer's. Manorhey Care Centre was the only home I was at all comfortable with for my sister. My sister has now been at Manorhey Care Centre for 3 years and throughout that time I have been totally satisfied with the care my sister has received. The staff have been excellent throughout and I have every confidence in them. The only aspect of our relationship with Manorhey Care Centre that I am not at all happy with are the annual rises in fees that are unjustifiably way above inflation.
How likely would you be to recommend Manorhey Care Centre? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Satisfactory

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Satisfactory

Springfield Cottage Residential Care Home Blackburn, Lancashire

We have really good food, we are looked after and nothing is too much trouble. You have to go a long way to find a better home, I am very happy. The manager are very good and ensure you have all you need and are happy at all times.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ennerdale Nursing Centre Liverpool, Merseyside

After having a good look around Ennerdale I felt happy about leaving my husband there for respite. It was very clean and the residents looked well cared for. The staff were also very pleasant, my sister and my nieces also looked in on him while I was away. They were able to visit any time and the found him happy and content. If I needed respite care again I would have no hesitation in putting my husband in Ennerdale.
How likely would you be to recommend Ennerdale Nursing Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Torrwood Care Centre Wells, Somerset

My mother decided that after a week in respite care she would like to be in residential care long term. We visited the manager at Torrwood Care Centre who showed us around and kindly arranged for my mother to move in immediately. My mother has Parkinson's and is at risk from falls. All the staff at Torrwood Care Centre have been so kind and caring and have treated my mother with dignity. She is happy and joins in with entertainment, enjoys her food and company of staff and residents. She looks so much better than she did and I am grateful to all at Torrwood Care Centre. I would recommend Torrwood as it is a happy, caring, clean and lively place to live and the staff treat residents as family.
How likely would you be to recommend Torrwood Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Wellcroft Cheadle, Greater Manchester

After our initial introduction to Wellcroft mum was admitted as an emergency weeks later. She was welcomed immediately and made comfortable. Staff treated her with dignity at all times. She was always clean and well presented. Nothing was too much trouble she was spoken to as an equal and was asked her thoughts on things (opinion). She was always happy to be left after a visit from any of us, waved to us from her window. We were able to go away on holiday and not have a worry about her. Best care home I've known, wouldn't hesitate to recommend, well done. Thanks so much.
How likely would you be to recommend Wellcroft? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Oak Lodge Nursing Home Basingstoke, Hampshire

My experience here in Oak Lodge is good. The food is good. The carers are kind and helpful. I could recommend most people to come and reside here.
How likely would you be to recommend Oak Lodge Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Langford View Bicester, Oxfordshire

It is a lovely place to live. Food is lovely. I get on well with the carers and staff, always willing to help me if needed. When my husband passed away, the Manager and everyone was very supportive and helpful. The Manager came to the funeral with me which put my mind at ease and laid on a lovely wake at Langford View afterwards.
How likely would you be to recommend Langford View? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Langford View Bicester, Oxfordshire

On the journey here I was filled with trepidation and I can honestly say I was proved wrong as the people who greeted me were so reassuring and it has been a pleasure to get to know the staff and residents alike. If I ever needed to stay in a permanent home, this one would be my first choice. Many thanks for your care. I will miss you all very much when I go home.
How likely would you be to recommend Langford View? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Manorhey Care Centre Manchester, Greater Manchester

Overall standard is excellent with great care taken of all residents by the plentiful staff. Intriguingly the residents seem to enjoy their time here and form great bonds amongst themselves and with the hard-working staff. To conclude, I would almost certainly recommend this care provider Manorhey Care Centre to friends and family in need of such care or treatment.
How likely would you be to recommend Manorhey Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Oak Lodge Nursing Home Basingstoke, Hampshire

I am very happy with the services.
How likely would you be to recommend Oak Lodge Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bablake House Coventry, West Midlands

I cannot thank all the staff enough for the loving care that they showed to my Auntie during her last few weeks. All of the staff were kind and friendly and engaged with the residents showing them the respect they deserve.
How likely would you be to recommend Bablake House? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Llwyn Teg Residential Home Llanfyllin, Powys

Highly recommend. All rooms very suitable. Good food and flexible arrangements. The staff are very supportive of needs of different elderly people and have an excellent understanding of those with dementia
How likely would you be to recommend Llwyn Teg Residential Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Milton Lodge Rest Home Fleetwood, Lancashire

Consistent high level of care. Staff friendly approachable and caring. Activities/outings provided. Low turnover of staff. Home cooked food/regular drinks. Individual care. Staff always available for relatives. Small home - 21 residents/female.
How likely would you be to recommend Milton Lodge Rest Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good