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Latest Reviews Posted

Have been here for three years. My partner dying two years ago. Have been quite happy and helped settle in by cottage residents and daily lunch time meetings in the bar. Food is quite good although portions have got smaller but less eating is good for me, enables me to drink without gaining weight. Think it was a bad idea to change name from Shelbourne to Gracewell as Shelbourne had such a good name around Sway.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Since my mother has lived at Brinnington Hall, which is now three and a half years, myself and the rest of our family have been very pleased with the loving care which she has received. The carers do all they possibly can to make her comfortable and show her the utmost respect, also the management are always willing to help in any way they can, always there to listen. I would not hesitate to recommend the home to others.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I visited my friend who is a resident at the white house and has been there for many months, she is always very clean and tidy and more importantly happy, I find the staff take time out to spend with my friend as she does spend a lot of time in her room, the last visit was such a good visit as my friend was so happy and content in the white house, I can not thank all staff enough what a lovely bunch of people and always a lovely atmosphere everyone is always made very well come.

How likely would you be to recommend Whitehouse? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

My wife has been in Claremont Court for five months now and as far as I can tell is happy with all things here.

How likely would you be to recommend Claremont Court Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Good

When my husband passed away in 2013 I knew it would be impossible for me to continue to live in our four bedroom bungalow in a rural part of the Isle of Wight. Our two daughters were and continue to be the support I needed and with their help I came to make my home here- in one room at first and later moved to two rooms where I have separate bedroom and sitting room, and that to me is now my home. I don't think anything can be absolutely perfect in this circumstances but I am able to join in most activities and thankful for that and also that I am mobile.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Excellent

The staff really showed my dad the care and attention that I wanted for him, cleaning and his personal hygiene levels were excellent.

How likely would you be to recommend Gracewell of Basingstoke? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

My 96 year old mother moved here just before Christmas needing 24 hour care. Her health has deteriorated in the last few months and sadly a series of strokes led to her death this week. The staff could not have been more friendly, caring or attentive. They treated my mum with compassion and dignity in her last few days. The home itself is beautifully maintained. the manager with his sense of humour was a joy to know. If I was in need of care this is where I would want to go.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Absolutely superb care at all times. My father loved the home and he was not just cared for but felt safe and loved. I can not praise all the staff and managers enough. The last years of my fathers life was full of love and care. Thank you all.

How likely would you be to recommend Harleston House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care my father is getting is very good nice carers.

How likely would you be to recommend Chapel View Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

I thought I had found the perfect respite home, but Princess Marina House outstrips it in every aspect! Thank you, I hope you will let me come back.

How likely would you be to recommend Princess Marina House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Always friendly welcome, coffee and cake/biscuits available and toys for my kids. My great uncle is well looked after and looks the healthiest I have seen him in ages!

How likely would you be to recommend Gracewell of Frome? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

At the moment my is in the Henry Cornish Care Home. Recently my husband and I have been looking for a care home for my mother-in-law in Burton-on-Trent.
We viewed 10. Many were appalling and we used Henry Cornish as our gold standard against which to measure what we were looking for.

How likely would you be to recommend Henry Cornish Care Centre? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

As mums behaviour has become more challenging, her care has stepped up to cope with it. All relevant outside agencies have been contacted and recommendations put in place. Staff could not have been more caring and kept me informed. Mum responds best to known staff.

How likely would you be to recommend Greenacres? Likely

Care / Support: Excellent

Staff: Excellent

Management: Satisfactory

I have been a resident here for 2 years 4 months. At first I wasn't sure when I came in I had decided in one day. However it was the best move could have made. I really love all the carers, the staff and everybody. There is such a happy atmosphere and loads to do if you feel inclined and not if you would prefer. The home and care is great and I am happy living here.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I am a happy resident of Sunrise. I have lived in Sunrise for 5 years.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Care / Support: Excellent

My 96 year old mother moved here just before Christmas needing 24 hour care. Her health has deteriorated in the last few months and sadly a series of strokes led to her death this week. The staff could not have been more friendly, caring or attentive. They treated my mum with compassion and dignity in her last few days. The home itself is beautifully maintained. the manager with his sense of humour was a joy to know. If I was in need of care this is where I would want to go.

How likely would you be to recommend Clarendon Court Care Home? Extremely Likely

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Having been here for a month in 2012 to recover after serious illness I am now a resident while my water damaged flat is being repaired. It was my decision to come here again because this in my opinion is a very well run home. There is total freedom to do as one wishes and having private rooms with en suite shower rooms is a particular plus. I would highly recommend Sunrise to anyone who can afford to stay here. Fees are high but fair for the services provided.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Care / Support: Satisfactory

Staff: Excellent

Rooms: Satisfactory

Facilities: Good

When my husband passed away in 2013 I knew it would be impossible for me to continue to live in our four bedroom bungalow in a rural part of the Isle of Wight. Our two daughters were and continue to be the support I needed and with their help I came to make my home here- in one room at first and later moved to two rooms where I have separate bedroom and sitting room, and that to me is now my home. I don't think anything can be absolutely perfect in this circumstances but I am able to join in most activities and thankful for that and also that I am mobile.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Likely

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have been very happy with the care dad has received, especially during the period when he wasn't well.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Good

I came to Sunrise from hospital after several operations in very poor health and now after 13 months with the care I have had at Sunrise. I am back again to reasonably good health. Thank you to all the staff at Sunrise.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Staff: Good

Management: Satisfactory

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My mother is well looked after and happy. I would recommend this home to anyone.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Excellent care home, lovely caring staff.

How likely would you be to recommend Featherton House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I visited my friend who is a resident at the white house and has been there for many months, she is always very clean and tidy and more importantly happy, I find the staff take time out to spend with my friend as she does spend a lot of time in her room, the last visit was such a good visit as my friend was so happy and content in the white house, I can not thank all staff enough what a lovely bunch of people and always a lovely atmosphere everyone is always made very well come.

How likely would you be to recommend Whitehouse? Extremely Likely

Treated with Dignity: Excellent

Warm, comfortable, good food, adequate care.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Have not been here very long but so far have found this care home far superior as to what I have experienced before.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

My mother is well looked after and happy. I would recommend this home to anyone.

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Always friendly welcome, coffee and cake/biscuits available and toys for my kids. My great uncle is well looked after and looks the healthiest I have seen him in ages!

How likely would you be to recommend Gracewell of Frome? Likely

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very happy here I am treated very well.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

I am a happy resident of Sunrise. I have lived in Sunrise for 5 years.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have been very happy with the care dad has received, especially during the period when he wasn't well.

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Having been here for a month in 2012 to recover after serious illness I am now a resident while my water damaged flat is being repaired. It was my decision to come here again because this in my opinion is a very well run home. There is total freedom to do as one wishes and having private rooms with en suite shower rooms is a particular plus. I would highly recommend Sunrise to anyone who can afford to stay here. Fees are high but fair for the services provided.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Excellent

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

As mums behaviour has become more challenging, her care has stepped up to cope with it. All relevant outside agencies have been contacted and recommendations put in place. Staff could not have been more caring and kept me informed. Mum responds best to known staff.

How likely would you be to recommend Greenacres? Likely

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

I have been visiting my friend for several weeks. I have been impressed by the standard of care shown and the commitment of the staff to make the residents stay an all-round positive experience.
They are obviously well fed and their personal needs are met in all respects. The staff's bearing and professionalism leave nothing to be desired. I have contact with a GP who has had dealings with the home and she assures me that there is no need to be worried about the medical care and supervision provided.

How likely would you be to recommend Featherton House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Have not been here very long but so far have found this care home far superior as to what I have experienced before.

How likely would you be to recommend Sunrise of Bassett (Southampton)? Extremely Likely

Value for Money: Excellent

Treated with Dignity: Excellent

I have been visiting my friend for several weeks. I have been impressed by the standard of care shown and the commitment of the staff to make the residents stay an all-round positive experience.
They are obviously well fed and their personal needs are met in all respects. The staff's bearing and professionalism leave nothing to be desired. I have contact with a GP who has had dealings with the home and she assures me that there is no need to be worried about the medical care and supervision provided.

How likely would you be to recommend Featherton House? Extremely Likely

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

From the moment of first contact when I enquired about the availability or a room for my mother I have found the management and care staff to be second to none. They are responsive, compassionate, efficient, professional and caring. Everyone with whom I have come into contact- from administrators and cleaners to the hard working hospitality team, have been welcoming and entirely approachable. The facilities are equivalent to those of a four star hotel. My mother is treated with dignity and respect. I have nothing but admiration and gratitude for all concerned. Thank you.

How likely would you be to recommend Maycroft Manor Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent