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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Rodney House Weston-super-Mare, North Somerset

Auntie Mavis was treated with much patience, interest and respect. Rodney House seems to really care about their residents and always seemed to have plenty of time to give them.
How likely would you be to recommend Rodney House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond Bexhill-on-Sea, East Sussex

Richmond is a care home that cares. My life is fulfilled with different things to do. There is always something for everyone to do. Richmond is always something for everyone to do. Richmond staff are fantastic. The new manager has made some positive changes within the home. I don't know where I'd be if I didn't come here. The daily activities/trips are all enjoyable. I'm supported with my choices and very well respected by the staff and everyone here at Richmond. My words to describe this place "Heaven without the gates" The love and affection I'm shown here can always make me smile.
How likely would you be to recommend Richmond? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Richmond Bexhill-on-Sea, East Sussex

A lovely home, excellent staff and manager is lovely too. Everything is perfect about this place. I would recommend to anyone.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Regent Residential Care Home Worcester, Worcestershire

My friend, Sheila White, has been a resident here for a year. Her family is extremely satisfied with her care. I am a retired RN visiting from America and was extremely pleased with what I observed. Sheila was clean, happy and was enjoying lunch when I arrived. The carers were kind and compassionate. Her room was homely and comfortable. I am very pleased with what I saw today and can return to America knowing my best friend, of over 45 years, is in capable and caring hands.
How likely would you be to recommend Regent Residential Care Home? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Quarry Hall Care Home Cardiff

My mother has settled in well following 2 months in hospital where she was confined to bed all day. Since she has been in Quarry Hall the staff have taken the trouble to ensure she is moved to a wheelchair every day. As a result she seems much happier than when she was in hospital, the staff are always attentive, caring and polite. I could not have chosen a nicer home for my mum. A special mention to Tracey (Care Assistant) and Suzy (Assistant Manager), nicer people you could not wish to meet.
How likely would you be to recommend Quarry Hall Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Barchester Brook House Nursing Home Wembley, London

Management and staff are very friendly and approachable. Room is always clean and aired. The various services laid on including activities are well planned. I am pleased and happy with the care my mother who has suffered a massive stroke is getting from Brook House Care Home run by Barchester healthcare. However weekend staff needs to be improved.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Hillside Care Home Sudbury, Suffolk

This is also my second lot of respite care at Hillside and again was a great stay.
How likely would you be to recommend Hillside Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Brooklands Care Home Norwich, Norfolk

My mother Marjorie Pizzey, was recommended 2 weeks respite care by her local doctor after a spell in hospital. My husband and I viewed 17 care homes in our search for a place for Mum and Brooklands came out top for many reasons. We brought Mum here for her 2 weeks stay in Nov 2014 but due to an injury to her foot she stayed 3 weeks. During this time she improved greatly in her health. After much soul searching and talking she decided to give up her flat and stay at Brooklands permanently as she had been so well looked after. She had continued to improve and put on weight the food is very good! She is very happy and so am I, knowing she is so well cared for.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Quinton Gardens Stratford-upon-Avon, Warwickshire

I have already recommended Quinton Gardens to a colleague who has now moved her mother from a care home she was unsatisfied by. We have been impressed with all aspects of my mother-in-law's care. The staff at Quinton Gardens make every effort to improve both her comfort and health care. They communicate very effectively with our family and are always friendly and cheerful.
How likely would you be to recommend Quinton Gardens? Likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Hillbrow House Crediton, Devon

On benhalf of myself and family I would like to say a big thank you to Hillbrow for the care and love shown given to mum during the 20 months when her home was at Hillbrow. She was always very appreciative of all the kindness she received and encouraging words when life was a struggle. When visiting Hillbrow I always felt part of the family and it became my second home. It is a great place to be and highly recommended for ones loved one's to spend their final golden years amongst friends (staff). I myself am truly grateful a room came available when mum needed 24 hour care.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Arbory Residential Home Andover, Hampshire

I just need to tell you what a fantastic place this is. My father was here and it was simply brilliant, his level of care was top of the range! I am so happy that he spent his last days here. The food was excellent the staff were just so kind and caring, dad was very happy here, and we live here too. I work in care homes, they are good, but this place was just fantastic. I was so lucky we had dad here.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond House Care Home Leigh, Greater Manchester

I have been very satisfied with the service provided. Staff - I am impressed with the kindness & patience shown to all clients. I personally have been shown respect & help as required. It has been a great help to me, that I could be here in preparation for going home - as I live alone the physios have helped to prepare me for my return home.
How likely would you be to recommend Richmond House Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Broomhills Rochford, Essex

Mum has been in the home since February and she's been encouraged to settle by caring staff. She has had good times and bad times, but the good times are certainly in the ascendency.
How likely would you be to recommend Broomhills? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Byron House Care Home Aylesbury, Buckinghamshire

We had to leave my mother at Byron House at very short notice. The whole tam were very accommodating and welcoming. They have helped make a very stressful experience much easier for all of us. The home itself is lovely, functional but homely and spotlessly clean. The staff are all very pleasant and caring.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Yoakley House Margate, Kent

My father has now been to Yoakley for three periods of respite care. Although he is not a permanent resident he is always made to feel welcome. He is cared for tremendously well and my mother can enjoy a short break knowing that he is in very safe hands.
How likely would you be to recommend Yoakley House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond House Care Home Leigh, Greater Manchester

Richmond House Care Home is in my opinion a place of love and deep consideration of all its patients. The medical staff and all carers go that extra mile to cater for residents at all times.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Barchester Oulton Park Care Centre Lowestoft, Suffolk

From the very start I have been treated as a human being and my dignity and needs have all been so respected by the staff. We all think this is a horrible world but Oulton Park have proved otherwise, everyone is so kind and caring. It's a wonderful, calm, warm, inviting place to be. The hospitality is wonderful here, I don't have a bad word to say about the home and everyone here has been so supportive with my wife passing, I couldn't ask or find better care and support than I have here.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Pendleton Court Care Home Salford, Greater Manchester

My mum suffered from Dementia and was unable to walk or care for herself. She spent the last 2 years of her life in Pendleton Court, Salford. The care she received there was first class and she was very happy there. She was always treated with dignity and respect, the staff were friendly and caring, not only the carers but other staff i.e. the housekeeping and laundry staff, admin staff etc. They always had time for a friendly chat. Sadly my mum passed away recently aged 92, but we are pleased that we were able to find such a good care home for her and are grateful to the staff who looked after her for the last 2 years of her life.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Barchester Hafan-Y-Coed Care Home Llanelli, Carmarthenshire

Very happy now, with my husband living in Hafan-Y-Coed.
How likely would you be to recommend Barchester Hafan-Y-Coed Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Barchester Westergate House Care Home Arundel, West Sussex

Very impressed with the caring attitude of the staff.
How likely would you be to recommend Barchester Westergate House Care Home? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Oaklands - Respite Rochdale, Greater Manchester

My nan is a resident at Oaklands Care Home. We are very comfortable about her being here, the staff at Oaklands always give you a very warm welcome, they always seem to be on the go looking out for the residents. The only small fault I could say is there could be more activities for them to get involved in, apart from this I am more than happy.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Satisfactory

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Chyvarhas Callington, Cornwall

We are grateful that my mother is happy being here.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Hillside Care Home Sudbury, Suffolk

I spent a couple of weeks respite care while I awaited my sheltered accommodation to become available.
How likely would you be to recommend Hillside Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Park View Newcastle upon Tyne, Tyne & Wear

The care and kindness shown to our mam has been absolutely outstanding, very friendly and welcoming staff. Management team are excellent and all the staff are very helpful and approachable, nothing seems to be a problem. Mam has settled in very well better than we could have possibly imagined especially with her Alzheimer's and mobility problems.
How likely would you be to recommend Park View? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Parklands Crook, Durham

I have found this home to be exceptional in the way that the carers treat the residents. The respect and dignity shown to each individual is far beyond what I have ever witnessed. I worked as a registered nurse for the N.H.S for 40 years. One of the most noticeable things is that the carers do not have mobile phones on their person, residents were encouraged to drink plenty and assisted where necessary, invited to participate in activities and in all the atmosphere is what I can only describe as homely. It is also good to recognise that mostly the staff are local people. I have already recommended Parklands to one family looking for care and would have no hesitations to make this 1st choice before any others.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good