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37766 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Elm House Southport, Merseyside
Excellent care, constant care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by June Tasker (Partner of Resident/Service User) on Thursday 27 November 2014.

Willow Brook Care Home Nottingham, Nottinghamshire
Warm, comfortable, clean homely atmosphere. Food excellent except the sausages.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Submitted by Margaret Keeling (Resident / Service User) on Thursday 27 November 2014. Review relates to November 2014.

Ebury Court Residential Home Ltd Romford, London
My mother has been at Edbury Court for almost two years. She is very content and happy there and she refers to it as home. All staff are very welcoming professional and genuinely care so much for each resident. It feels like an extended family not just for residents but also for relatives.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary G (Daughter of Resident/Service User) on Thursday 27 November 2014. Review relates to November 2014.

Ebury Court Residential Home Ltd Romford, London
The home is friendly lively and very caring. My husband is well and truly settled and I have nothing but praise for everyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Maureen W (Wife of Resident/Service User) on Thursday 27 November 2014. Review relates to November 2014.

Ebury Court Residential Home Ltd Romford, London
When you enter Ebury Court its like being in a hotel you forget your in a care home. Everybody is cared for as individual guests. Putting dad in care was the hardest thing I've had to do but thank goodness I found Ebury Court who supported the whole family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Debbie Stone (Daughter of Resident/Service User) on Thursday 27 November 2014. Review relates to November 2014.

Croft House Nursing & Residential Home Dunmow, Essex
This is my 3rd visit to Croft House, I was very pleased to renew my acquaintance with many of the staff and was surprised they remembered me. I still look on Dunmow as my home town having lived there for 58 years, I was able to see several old friends. I hope my next visit will be from choice not necessity.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Olive B (Resident / Service User) on Thursday 27 November 2014. Review relates to November 2014.

Ebury Court Residential Home Ltd Romford, London
I cannot recommend this care home enough. My mum has been there for nearly 5 years and all the time she has been there all the staff both day and night have been so caring and taken all my mums needs into account. I hope if I ever end up in care I go into a home like this.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lisa Stevens (Daughter of Resident/Service User) on Thursday 27 November 2014. Review relates to November 2014.

Cottenham Court Residential & Nursing Home Cambridge, Cambridgeshire
Reception on arrival was excellent. The staff at this care home was 1st class from the cleaners and carers to management.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Anthony Bested (Resident / Service User) on Thursday 27 November 2014. Review relates to October 2014.

Branch Court Residential Care Home Blackburn, Lancashire
From my very first telephone enquiry, the staff were superb, invited me to call and look around (without an appointment) which I liked. Mum was their priority, her needs, interests and medical needs, money was not mentioned. Initially this was only a week's stay over my holiday, but mum is now a long term patient. She has made friends, looks healthier and has now settled in. Mum's room is now her 'mini' home, with all her precious belongings and photos. Myself and my brother both feel relieved now as we know mum is being looked after 24 hours a day. Nothing is too much trouble for the management and staff.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Susan R (Daughter of Resident/Service User) on Thursday 27 November 2014.

Brooke House Norwich, Norfolk
I chose this home 15 months ago after inspecting several local care homes. Brooke House has performed really well in the all round care of my wife.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lister N (Husband of Resident/Service User) on Thursday 27 November 2014.

Birch Green Care Home Skelmersdale, Lancashire
As soon as I walked into the home I felt at ease. It had a feel of welcome. The place was homely and had a beating heart that said people here would be cared for. The staff were very friendly and engaging, nothing was too much trouble for them. Some had been there years, that speaks for itself. All the people were treated with dignity and made to feel special. Well done to all at Birch Green Care Home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by William Crewe (Son of Resident/Service User) on Thursday 27 November 2014. Review relates to November 2014.

Barchester Dudwell St Mary Care Home Etchingham, East Sussex
A very homely residence. We are all looked after and staff are cheerful and always ready to help. I will be sorry to return home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Hilary McCluskey (Resident / Service User) on Thursday 27 November 2014. Review relates to November 2014.

The Old Hall Sleaford, Lincolnshire
Fantastic Home!
I have been visiting my relative in this home for the past year and the staff are always fantastic. The homely feel here is like no other home I have ever seen before and I cannot recommend this home enough. We, as visitors are always made to feel welcome, with a cup of tea and if we arrive at lunch time, they always ask if we want to eat with our relative (which is must say, the food is always amazing, real home cooked food!) The improvements that the current manager has made are fantastic and the decor is constantly kept up to date. My relative was very unsure about going into a home, but now they are more than happy and could not wish for a better place to be. The staff always seem to be professional and caring at the same time and have I have never seen someone look like they do not want to be there. I have tried other homes in the area for various relatives in the past, but I can honestly say that I do not need to look anymore, this home is everything anyone could wish for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Old Hall? Extremely likely

Submitted by L Jacobs (Relative of Resident/Service User) on Thursday 27 November 2014. Review relates to November 2014.

Brookdale Care Home Bury, Greater Manchester
Dads Care
My Father spent approximatly 18 months as a resident at Brookdale the care offered was excellent and the staff were always friendly and prepared to answer any questions that I had about my Fathers health as his dementia progressed. My Father died in November 2014 and remained under the care of Brookdale until he passed away. The support offered by the staff of Brookdale on all of the shifts during this period was excellent. The staff made tea, coffee and sandwiches and as each shift changed we were kept informed of any changes in the medication being administered. The staff made great emphasis on my Fathers Dignity and I cannot thank them enough for the support offered to us during his stay at Brookdale.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Brookdale Care Home? Extremely likely

Submitted by Paul Douglas (Son of Resident/Service User) on Thursday 27 November 2014. Review relates to November 2014.

Astell Cheltenham, Gloucestershire
Small and friendly home
Very comfortable place where they take good care of residents. Kind and friendly staff with a lot of patience. Very well maintained clean. Older style converted property. Lovely gardens for residents and visitors to use, which are beautiful in the summer.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Astell? Extremely likely

Submitted by Anne Welsh (Daughter of Resident/Service User) on Wednesday 26 November 2014. Review relates to November 2014.

Bradbury Grange Whitstable, Kent
My Mother's stay at Bradbury Grange
My mother's experience during her stay at Bradbury Grange was very enjoyable. She was treated, by all the staff, with dignity, kindness and respect right from the start, regardless of her initial reluctance to her short stay .The room was comfortable, clean and spacious. We highly recommend this lovely home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Bradbury Grange? Extremely likely

Submitted by Janet Clancy (Mother of Resident/Service User) on Wednesday 26 November 2014. Review relates to October 2014.

Crelake House Residential Care Home Tavistock, Devon
Residents are extremely well cared for
My dad lived a Crelake Residential Home for 3 years but unfortunately he now requires more specialised nursing care, so needs to move into a Care Home. During his time at Crelake, I felt that dad was extremely well cared for, and genuinely loved by the staff. The staff are wonderful! I visited very frequently and at no time did I see or hear anything that I wasn't 100% happy with. I was very sorry to see dad leave Crelake and would definitely recommend it to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Crelake House Residential Care Home? Extremely likely

Submitted by Janet Simpson (Daughter of Resident/Service User) on Wednesday 26 November 2014. Review relates to October 2014.

The Cedars Care Home (Salisbury) Salisbury, Wiltshire
Wonderful Care Home
My Mother was a resident at The Cedars for just under a year. After a short time in hospital she was able to return to The Cedars for her End of Life Care. My Mother's care has been absolutely exceptional with such kind and caring staff. They did everything possible to make her stay as happy experience as possible and her End of Life Care was wonderful. Thank you so much Cedars.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Cedars Care Home (Salisbury)? Extremely likely

Submitted by Patricia Seabrooke (Daughter of Resident/Service User) on Wednesday 26 November 2014. Review relates to November 2014.

Morton Grange Alfreton, Derbyshire
care at its best
My mother in law was only in Morton for a few months but the care she had was the very best. Nothing was too much trouble for the staff and she ended her days comfortable and content. Before she became a resident she visited Morton to attend functions and always enjoyed them, she got to know the owner and matron so when she had a stroke this was her choice as she had seen first hand how well residents were cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Morton Grange? Extremely likely

Submitted by Kim Morris (Daughter-in-law of Resident/Service User) on Wednesday 26 November 2014. Review relates to November 2010.

Parkside House Nursing Home Reading, Berkshire
The staff do a very good job
My mother needs a lot of help with most aspects of her life and the staff always provide her with the help she needs as quickly and painlessly as possible. They are cheerful and polite and they manage to maintain her dignity at all times. They work very hard under sometimes trying circumstances and I am impressed by their unfailing kindness.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Parkside House Nursing Home? Extremely likely

Submitted by Debra Jennings (Daughter of Resident/Service User) on Wednesday 26 November 2014. Review relates to November 2014.

Ranvilles Nursing Home Fareham, Hampshire
Dignity and Respect
As an assessor, part of my job is to do observations with my learner's. I have carried out quite a few at Ranvilles nursing home, all the carer's at the home have always shown an outstanding amount of respect and dignity towards the residents. They go above and beyond their duty of care to ensure the best care is provided for the residents this is not only the learner's that I have observed but to all the staff that work there. The managers ethos on how the elderly should be treated in later life has clearly filtered down to her staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Ranvilles Nursing Home? Extremely likely

Submitted by Jo-Ann Reed (Supplier) on Wednesday 26 November 2014. Review relates to October 2014.

Mill House Care Home with Nursing Chipping Campden, Gloucestershire
Very welcoming, beautifully furnished and decorated and the staff go that extra mile.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Gillian P (Resident / Service User) on Wednesday 26 November 2014.

Barchester Milford House Care Home Salisbury, Wiltshire
My wife recently spent one weeks respite care in Milford House care home. The care she received was excellent, provided in the most efficient and comfortable atmosphere. The staff were all friendly, helpful and efficient. The food was good, well prepared and served. The house is an interesting building providing opportunities for community activities and relaxation for the residents.

Submitted by John S (Husband of Resident/Service User) on Wednesday 26 November 2014.

Barchester Ochil Care Home Perth, Perth & Kinross
Although staff do a really good job in the dementia area, additional staff would not go amiss, staff should be commended for very difficult and sometimes trying job they do.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Jackie M (Daughter of Resident/Service User) on Wednesday 26 November 2014.

Dawson Lodge Southampton, Hampshire
Parking could be improved.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Cathy R (Daughter of Resident/Service User) on Wednesday 26 November 2014. Review relates to November 2014.

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