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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Westdene House Worthing, West Sussex

Westdene House is a very sociable and friendly place to live. I am getting looked after very well and staff and the management are very caring. I enjoy art and I get the opportunity to attend art lessons very week. Food at Westdene is excellent; I thoroughly enjoy the home cooked meals. Westdene house is a wonderful place for someone like me who lives alone, because it’s friendly atmosphere make me feel safe, and secure. Westdene house is very clean and tidy. I enjoy afternoon singing sessions in front of the piano with other residents. I treat Westdene House as my home.
How likely would you be to recommend Westdene House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Hawthornes Bradford, West Yorkshire

I have been consistently been extremely satisfied with care provided for mum. The staff are courteous and professional in all aspects of their duties.

Facilities : Excellent

Staff : Excellent

Management : Excellent

Rooms : Excellent

Hadley Lawns Residential & Nursing Home Barnet, London

Would recommend this home. Carers are all very nice and welcoming.
How likely would you be to recommend Hadley Lawns Residential & Nursing Home? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Satisfactory

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Satisfactory

Value for Money : Good

The Rowans Care Home Coalville, Leicestershire

My dad is a resident at The Rowans. He has Vascular Dementia. The staff treat him with dignity and are always kind and caring.
How likely would you be to recommend The Rowans Care Home? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Trewartha House St Ives, Cornwall
Warm, Caring Environment

Trewartha have provided an excellent standard of care for my father over a long period of time (almost 3 1/2 years). I think the Manager and her staff achieve a consistent atmosphere of warmth, care and respect. A as family we always feel very welcome when we visit. We are able to cope with the tragedy of my father's dementia because he has great physical and nursing care every day. The food is excellent, he is always well dressed and presentable and there are lots of happy events in the home. Thank you and well done Trewartha!

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

West Hallam Residential Home Ilkeston, Derbyshire

My mother was recently transferred into this home and immediately relatives were reassured as to this high standard of care she receives. The staff answer all our questions and are never too rushed to talk to us. We observe mum to be well looked after and is offered activities whilst being allowed to have personal choice. There is a friendly, homely atmosphere and we feel the staff are striving to give the best service possible.
How likely would you be to recommend West Hallam Residential Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Mill House Nursing Home Norwich, Norfolk

I am very happy here, I would strongly recommend Mill House to anyone thinking of coming to this home. The staff are very kind hearted and will do anything for me and help me. The home is lovely and clean and is superb. I love going to the pub for a lemonade and a bag of a crisps, I love our walks to the mills and I love buying my sweets from the sweets cart.
How likely would you be to recommend Mill House Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Linlithgow Care Home Linlithgow, West Lothian

My aunt became a resident in August 2014. She settled very quickly and loves everything about the care home. It has become her own home where she has all her own comforts ad needs nothing more. She knows all the staff by name and they are all very friendly and helpful. My husband and I are extremely happy knowing she is being looked after so well and can't thank the care hem enough.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Castle Gardens Care Home Invergordon, Highland

I find this care home to be a warm and friendly place, with excellent staff and standards.
How likely would you be to recommend Castle Gardens Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Excellent

Cedar Lawn Stratford-upon-Avon, Warwickshire

My sister is 88 and now not capable of looking after herself. I had previously visited The Straffon MHA and when I rang to see if she could go there it was fixed up within ten minutes. The staff led by Linda are kind and helpful. My sister had been in three previous homes and did not like there. She will be moving to a bigger room eventually. Here she is happy, gets good food regularly and though a challenge is very contented. Our family are grateful she is "at home". Thank you MHA.
How likely would you be to recommend Cedar Lawn? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Satisfactory

Value for Money : Excellent

Lunan Court Care Home Arbroath, Angus

All staff are excellent and go out of their way to make their stay at the home as if they are in their own home. Any queries we may have are carried out efficiently and we are always informed of any changes. The staff are always fund raising to make the home a homely place. (eg special days - like old times, garden fetes, music days and many more activities).
How likely would you be to recommend Lunan Court Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Forest View Burgess Hill, West Sussex

My wife sufffer's from Vascular and Alzheimer's Dementia. She spends one day a week at "Forest View", which is run by Shaw Care Services on behalf on West Sussex County Council. I can look forward to a day's respite, confidant tat the staff are warm and considerate - that she is in good caring hands. Although she cannot usually remember what activity she has undertaken or what she had for lunch, she is happy to be left there, and always says that she has had a nice time.
How likely would you be to recommend Forest View? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Vicarage Court Care Home Wakefield, West Yorkshire

Staff are extremely kind, efficient and consider the needs of all the residents ensuring that on an individual level receive the care, support and various activities, that they need. On a group basis, the staff ensure that where appropriate, residents become enthusiastic and active members and also that they enjoy themselves. Dignity of residents is always paramount.
How likely would you be to recommend Vicarage Court Care Home? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Cavell House Care Home Shoreham-by-Sea, West Sussex

I cannot thank the staff enough for making my mother Margaret comfortable during her stay. The staff made Cavell House mums home, which mum enjoyed....the staff were an important part of mums life, joining in with the ups and downs mum went through. Mum passed away at the home, when I arrived a carer was sitting with my mother talking gently to her and stroking her arm. Cavell House also provided a room and refreshments for the wake held 1st July 2015, that was very touching. My thanks to all the staff.
How likely would you be to recommend Cavell House Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Vine House Older Persons Residence Midhurst, West Sussex

My Mother has been very well cared for during the past couple of years. She is treated with love and consideration and as she is starting to fail the support has always been there for us by all the staff.
How likely would you be to recommend Vine House Older Persons Residence? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Revitalise Sandpipers Southport, Merseyside

The care that my wife received was excellent, no job too small. As her carer, I received a very well earned rest. The staff at Sandpipers are so helpful, the care team take over my wife's care as soon as we arrived. We have recommended the company to a lot of our friends and to our own carers to tell any of their own clients.
How likely would you be to recommend Revitalise Sandpipers? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Chapel Fields Frodsham, Cheshire

Together with my family, we inspected or considered eleven homes within a radius of twenty miles and Chapel fields came out as a clear winner. The home was clean, bright, with wide corridors for wheelchairs to pass and excellent facilities. If I were able to make any small recommendation it would be to increase the nursing staff by one or two to join the already busy team.
How likely would you be to recommend Chapel Fields? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Satisfactory

Bankwood Care Home Belper, Derbyshire

Unable to be present at the morning entertainment, the choir, but if it was good as the dancing during the afternoon I regret missing it. All the residents present seemed to enjoy the dancing. I myself had two dances which I enjoyed. Overall a complete success.
How likely would you be to recommend Bankwood Care Home? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Russettings Care Home Haywards Heath, West Sussex

In the few months dad has been at Russettings, he has been very well cared for by nurses and carers. The home is kept very clean and always smells nice. The maintenance is checked on a regular basis, there's always checks being done whenever I'm in the home. Laundry is returned promptly. Food is of a high standard with plenty of choice of food and drinks. Management and staff are very approachable and friendly always plenty of staff around.
How likely would you be to recommend Russettings Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

St John's Nursing Home Ltd South Croydon, London

Although my mother is a reluctant resident, the staff are friendly are caring and look after her well. She loves the company and they make every effort to communicate with her. I know she is in good hands.
How likely would you be to recommend St John's Nursing Home Ltd? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Elmhurst Bishop's Stortford, Hertfordshire

Elmhurst really is a home that really does care. all the staff pull together and if necessary will cover for one another. Everyone has a smile on their face always. Emergencies are calmly patiently and professionally attended to. The standard of catering, the laundry, the cleaning are really good. I feel it would be good for the staff to be able to afford an extra carer in each unit, but I appreciate costs. Just a few more stimulating activities particularly for male residents would be nice. Overall it is difficult to give Elmhurst enough praise AND the very professional and thorough handling of the recent shut down was amazing.
How likely would you be to recommend Elmhurst? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Satisfactory

Ty Draw Lodge Cardiff

I cant rate this home high enough. It overlooks a recreation field and public park at the front and has a sunny sitting area in a pleasantly flowered garden at the rear. How nice in this selfish world we live in to see staff who are prepared to go out of their way to help both residents and family and always with a smile and a comforting word. Not to forget the tea, coffee and biscuits supplied within 10 minutes of arriving to visit.
How likely would you be to recommend Ty Draw Lodge? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Lunan Court Care Home Arbroath, Angus

Excellent care given, always ready to help. Very supportive staff. Kind, caring, nothing is too much trouble. The care and staff is, I would say, highly recommended.
How likely would you be to recommend Lunan Court Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Washington Lodge Care Home Washington, Tyne & Wear

My Mam does not have dementia, however has suffered with chronic mental illness for 50 yrs and now has nursing needs too. As mam has no memory problems she can tell me about the care she receives. To hear she thinks the carers are gentle, kind , respond to any needs she has quickly and the food is plentiful and tasty eases my anxiety so much. She tells me she has plenty of company and I can tell as she knows about the carers families . The manager , nurses and carers are always available to talk to and from their comments I can tell they are really getting to know my mam and her illness. I am at the home most days and people with dementia are allowed to be poorly in a safe environment, not just sat in a chair in front of a TV . Plus there is access to a garden right in the middle of the downstairs unit and it is USED. I placed my mam in Washington as I could not find the care I needed for my mam in South Shields .
How likely would you be to recommend Washington Lodge Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Church View Care Home Caerphilly

I have been at Church View for 12 weeks, I have settled in really well. All the staff and management are very friendly and there is always plenty going on and we are all asked and encouraged to join in and take part. There is always different activities going on and daily trips out on the mini bus. I enjoyed the activities building up to our open day with the Spanish theme it was lovely to be part in making decorations for our day. The day was wonderful seeing staff and management dressing up for the day and taking part in in what was a brilliant day for all the residents and family. The food was excellent from all the kitchen staff. very happy friendly home. I am very happy to be part of Church View.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent