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Latest Reviews Posted

Mum became a resident at Newton Hall just over twelve months ago, shortly after Dad died. They had meant the world to each other and we were very worried about how Mum would settle into a residential environment, particularly as she has dementia. We needn't have worried at all. Whilst Newton Hall might not appear to be some glistening palace on first inspection, it does employ some of the finest carers you could possibly want and in the end that is what has really counted.

I can't fault Mum's care in any way. She is genuinely happy and very settled. I leave after every visit with complete piece of mind, totally confident that she couldn't be in a better place.

How likely would you be to recommend Newton Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

My brother has been in The Flower Park care home, for eight months, in which time the staff have been very good with him. He was very difficult especially at first when he was abusive. They had so much patience with him, and now he is much better and actually seems to enjoy their company and he even laughs again. He is a different person now, and it's all thanks to the wonderful staff. I cannot thank them enough. I can say it is always a pleasure to visit the home as they try to give each person enjoyment.

How likely would you be to recommend Flower Park Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

You've seen the other reviews so you know this care home is good. When my father died we had to find professional help for my mother - Alzheimer's and other medical issues. My Aunt and I visited 5 other care homes in the area and Willow Tree Lodge was just the most welcoming and lovely place to see. My mother has been there for a while now and she is the happiest I have seen her for years. Unfortunately she no longer recognises me as her son but it is so great to visit when we can (time and distance are a problem) to have tea and biscuits with a lovely lady in pleasant surroundings. I have considered moving her nearer to us but we would run the risk of seeing her more often in a much worse place. The management and staff are wonderful and worth every penny. My mum is in great hands, while the funds last. This is what I want when the dementia catches up with me as it most likely will.

How likely would you be to recommend Willow Tree Lodge? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Canford Chase offers an open and pleasing residence of a high standard at all levels of care for 54 ladies and gentleman. The rooms are well maintained offering comforting décor and unsuits. The communal areas are spacious and bright but can feel crowded at times when busy with wheelchairs and frames. Staff on all levels are to be commended for their service 24/7 creating a calm and happy atmosphere and quality meals, activities and excursions.

How likely would you be to recommend Canford Chase? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I can't fault it, everyone is kind, helpful, understanding. Nothing is too much trouble. I came in after a hip replacement operation and am thinking of staying permanently.

How likely would you be to recommend Sunrise of Westbourne? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband and I have always found the staff very caring towards our mother. They are very good at keeping the family informed of any problems and liaise closely with local services who provide a continuity of care. As we all work full time we feel lucky to find such a place so close to us and our mothers home. Unfortunately as a family we were unable to offer our mother the level of care she needed however Lydfords have given her this support and have adapted this to her deteriorating condition. Thank you

How likely would you be to recommend Lydfords Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

You've seen the other reviews so you know this care home is good. When my father died we had to find professional help for my mother - Alzheimer's and other medical issues. My Aunt and I visited 5 other care homes in the area and Willow Tree Lodge was just the most welcoming and lovely place to see. My mother has been there for a while now and she is the happiest I have seen her for years. Unfortunately she no longer recognises me as her son but it is so great to visit when we can (time and distance are a problem) to have tea and biscuits with a lovely lady in pleasant surroundings. I have considered moving her nearer to us but we would run the risk of seeing her more often in a much worse place. The management and staff are wonderful and worth every penny. My mum is in great hands, while the funds last. This is what I want when the dementia catches up with me as it most likely will.

How likely would you be to recommend Willow Tree Lodge? Extremely LIKELY

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My grandmother celebrated a lovely Christmas day with family and care staff. They decorated their floor beautifully and got all the residents on the floor involved, my nana really enjoyed the day she received a lovely gift from staff and it was a lovely atmosphere and the staff made everyone feel welcome and at home.

How likely would you be to recommend Barnes Court Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Mum became a resident at Newton Hall just over twelve months ago, shortly after Dad died. They had meant the world to each other and we were very worried about how Mum would settle into a residential environment, particularly as she has dementia. We needn't have worried at all. Whilst Newton Hall might not appear to be some glistening palace on first inspection, it does employ some of the finest carers you could possibly want and in the end that is what has really counted.

I can't fault Mum's care in any way. She is genuinely happy and very settled. I leave after every visit with complete piece of mind, totally confident that she couldn't be in a better place.

How likely would you be to recommend Newton Hall Care Home? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found Clandeboye Care Home to be really excellent in the caring of my wife for the past two years. Staff are excellent very caring, home is kept very clean by the cleaners. Manageress has always kept my family informed of what is happening.

How likely would you be to recommend Clandeboye Care Home? Extremely LIKELY

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Activities on the go- good.

How likely would you be to recommend St Catherines Care Home? Extremely LIKELY

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My Mother was resident at Bishopteignton House for two years up until her death in February. The quality of care she received whilst at the home was excellent. All the staff have a commitment to welfare showing loving compassion empathy & patience. My Mother was treated with dignity throughout. I have no hesitation in recommending this facility.

How likely would you be to recommend Bishopsteignton House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

The staff are 1st class, caring and friendly. The food is very good. It's like home from home.

How likely would you be to recommend St Catherines Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lovely homely care home with happy dedicated carers who encourage my mum and help her with music therapy crafts, dance, singsongs, outings and helping mum live with dementia. I would recommend.

How likely would you be to recommend The Laurels & Pine Lodge? Likely

Care / Support: Good

Staff: Good

Management: Satisfactory

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

My mother has only been here six weeks but have been pleasantly surprised how well she has settled in. We expected a lot more problems. We have found the staff all of them very kind, friendly and caring. The coffee's not bad either.

How likely would you be to recommend Ringshill Care Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

I have visited Crabwall Hall on a number of occasions and always found the staff (to a person) polite, friendly, positive and supportive both to my aunt and to the other residents. The hall is clean and tidy and feels very welcoming. My own mother spent her last five years in a care home although it was not as good as yours. Well done to all, we all appreciate your hard work and care.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

My brother has been in The Flower Park care home, for eight months, in which time the staff have been very good with him. He was very difficult especially at first when he was abusive. They had so much patience with him, and now he is much better and actually seems to enjoy their company and he even laughs again. He is a different person now, and it's all thanks to the wonderful staff. I cannot thank them enough. I can say it is always a pleasure to visit the home as they try to give each person enjoyment.

How likely would you be to recommend Flower Park Care Home? Extremely LIKELY

Treated with Dignity: Good

Friendly staff are caring and nice. Very clean and professional.

How likely would you be to recommend Bebington Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Forrester Court is a fantastic home, they have been brilliant in all the care they have given my father. ***** reviews.

How likely would you be to recommend Forrester Court? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

My husband and I have always found the staff very caring towards our mother. They are very good at keeping the family informed of any problems and liaise closely with local services who provide a continuity of care. As we all work full time we feel lucky to find such a place so close to us and our mothers home. Unfortunately as a family we were unable to offer our mother the level of care she needed however Lydfords have given her this support and have adapted this to her deteriorating condition. Thank you

How likely would you be to recommend Lydfords Care Home? Extremely LIKELY

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum became a resident at Barty House in November 2015 for end of life care. She passed away on 20/1/16 with the fantastic care of all the nursery staff. The staff from day one fulfilled all her wishes and treated her with the dignity and privacy that was befitting my mum and as a family we cannot praise or thank them enough.

How likely would you be to recommend Barty House Nursing Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

I have found Clandeboye Care Home to be really excellent in the caring of my wife for the past two years. Staff are excellent very caring, home is kept very clean by the cleaners. Manageress has always kept my family informed of what is happening.

How likely would you be to recommend Clandeboye Care Home? Extremely LIKELY

Overall Standard: Good

Treated with Dignity: Excellent

The establishment is clean and well maintained. The staff are friendly and accommodating. Nothing is too much trouble. Staffing ratio is good. All staff are well informed. As a family we all felt accepted into their "family", my mother has been treated with respect and dignity at all times. The meals are appetizing and look great. I have not come across a single staff member that doesn't have the time of day for us all, and will always chat to us and tell us what they have done with mum during the day.

How likely would you be to recommend St Mary's Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

After mothers downturn and critical illness in less than week, mum is happy and well kempt, looked after really well. A big thank you for your carers and staff.

How likely would you be to recommend Hempton Field Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very organised, great communication with all the clients and between other staff. All clients were happy and smiling, food was good. Very happy for my nephew to be here.

How likely would you be to recommend The Queensmead? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Forrester Court is a fantastic home, they have been brilliant in all the care they have given my father. ***** reviews.

How likely would you be to recommend Forrester Court? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My grandmother celebrated a lovely Christmas day with family and care staff. They decorated their floor beautifully and got all the residents on the floor involved, my nana really enjoyed the day she received a lovely gift from staff and it was a lovely atmosphere and the staff made everyone feel welcome and at home.

How likely would you be to recommend Barnes Court Care Centre? Extremely LIKELY

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We made the best possible choice for our mother, the nearest to her own home. The care was outstanding throughout her three year stay.

How likely would you be to recommend Barchester Friston House Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

My Mother was resident at Bishopteignton House for two years up until her death in February. The quality of care she received whilst at the home was excellent. All the staff have a commitment to welfare showing loving compassion empathy & patience. My Mother was treated with dignity throughout. I have no hesitation in recommending this facility.

How likely would you be to recommend Bishopsteignton House? Extremely LIKELY

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Since arriving here both the management and all staff have made me most welcome and have made every effort to help me settle in. They are very caring, kind and patient in their care for me and make every effort to ensure my needs are met. I am very pleased with the care and consideration that is given to me.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

The establishment is clean and well maintained. The staff are friendly and accommodating. Nothing is too much trouble. Staffing ratio is good. All staff are well informed. As a family we all felt accepted into their "family", my mother has been treated with respect and dignity at all times. The meals are appetizing and look great. I have not come across a single staff member that doesn't have the time of day for us all, and will always chat to us and tell us what they have done with mum during the day.

How likely would you be to recommend St Mary's Care Home? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum became a resident at Barty House in November 2015 for end of life care. She passed away on 20/1/16 with the fantastic care of all the nursery staff. The staff from day one fulfilled all her wishes and treated her with the dignity and privacy that was befitting my mum and as a family we cannot praise or thank them enough.

How likely would you be to recommend Barty House Nursing Home? Extremely LIKELY

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have visited Crabwall Hall on a number of occasions and always found the staff (to a person) polite, friendly, positive and supportive both to my aunt and to the other residents. The hall is clean and tidy and feels very welcoming. My own mother spent her last five years in a care home although it was not as good as yours. Well done to all, we all appreciate your hard work and care.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Personally we were welcome (with our small dog) at any time which was so convenient as we had to travel from Cumbria for our visits. Our dear friend was always clean, warm and well dressed. Always addressed by his name (never "love" "duck" etc) and treated as a person with views and opinions until the end. The management bent over backwards to assist with arranging outside visits with us. Phone calls were returned when promised and always answered courteously. We felt the staff cared with real concern and affection for our friend.

How likely would you be to recommend Rosemary Lodge? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Lovely homely care home with happy dedicated carers who encourage my mum and help her with music therapy crafts, dance, singsongs, outings and helping mum live with dementia. I would recommend.

How likely would you be to recommend The Laurels & Pine Lodge? Likely

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Good

We are her frequently (weekly) to visit my relative. He always seems at ease so is obviously in good care. Staff are really friendly and always talk.

How likely would you be to recommend Meadowvale Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Quality of care always seems excellent. Attentive staff. Facilities purpose built. Secure environment.

How likely would you be to recommend Montrose? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Very organised, great communication with all the clients and between other staff. All clients were happy and smiling, food was good. Very happy for my nephew to be here.

How likely would you be to recommend The Queensmead? Extremely LIKELY

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We made the best possible choice for our mother, the nearest to her own home. The care was outstanding throughout her three year stay.

How likely would you be to recommend Barchester Friston House Care Centre? Extremely LIKELY

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Since arriving here both the management and all staff have made me most welcome and have made every effort to help me settle in. They are very caring, kind and patient in their care for me and make every effort to ensure my needs are met. I am very pleased with the care and consideration that is given to me.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Personally we were welcome (with our small dog) at any time which was so convenient as we had to travel from Cumbria for our visits. Our dear friend was always clean, warm and well dressed. Always addressed by his name (never "love" "duck" etc) and treated as a person with views and opinions until the end. The management bent over backwards to assist with arranging outside visits with us. Phone calls were returned when promised and always answered courteously. We felt the staff cared with real concern and affection for our friend.

How likely would you be to recommend Rosemary Lodge? Extremely LIKELY

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Quality of care always seems excellent. Attentive staff. Facilities purpose built. Secure environment.

How likely would you be to recommend Montrose? Likely

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Excellent