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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Moorhaven Taunton, Somerset

Very impressed by how the care home is run. Staff kind and caring. Residents look smart and well cared for. I enjoyed our meeting with other service users, also being told of future improvements to the home.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Sycamores Hyde, Greater Manchester

Extremely good care and dedicated staff. Witnessed empathy and understanding from them on lots of occasions.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Seymour House Chippenham, Wiltshire

Very welcoming. You can sense the care and attention that is given to the elderly. Tea and coffee offered as soon as you've sat down. Togs offered for children.
How likely would you be to recommend Seymour House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Burnworthy House South Petherton, Somerset

A lovely home in a great setting. The staff are lovely and there are a wide variety of activities to participate in.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Brookvale Lawn Southampton, Hampshire

Good choice of food, lots of entertainment and lovely staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Glenalina Lodge Care Centre Belfast, County Down

I have lots of fun when I come to visit my granny, playing and talking to everyone as well.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Yohden Hall Care Complex Hartlepool, Durham

My grandad spent his final days at Yohden Hall, the staff here moved mountains to ensure my grandad was comfortable and well looked after. Not only him but myself and my family were treated like royalty during our time there. They showed us the facilities to make refreshments, offered us food during breakfast, dinner and tea; and they kept us updated every step of the way. I can't praise the staff enough for what they did, outstanding!! If I were to recommend any care home - Yohden Hall would be it!!

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Mount Pleasant Care Home Burton-on-Trent, Derbyshire

Good home, excellent treatment of residents.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Brookvale Lawn Southampton, Hampshire

Friendly staff, residents are happy and contented.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Hungerford House Corsham, Wiltshire
Respite

Very good. Such a valued help for me, I can then keep up with the home cleanliness.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Barchester The Mount House & Severn View Care Home Shrewsbury, Shropshire

Our overall impression of 'The Mount' is one of total care and compassion by all the staff- we are more than happy with all aspects of care. We are always able to see the nursing staff and any questions they are more than happy to answer providing the same standard of care. We will not have any cause to complain.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Firs Nursing Home Ripley, Derbyshire

When I visited the home it had a lovely atmosphere and lots of activities. Very welcoming by all the staff. Homely, happy and cheerful.
How likely would you be to recommend The Firs Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Mellish House Sudbury, Suffolk

I have been visiting my friend since the end of June and July up to the present day twice a week. She has a lovely room which is clean and tidy and has an en-suite toilet and wash basin. She love the food and seems to have settled in nicely. The carers are very nice and caring and treat her very well. If she wants to there are activities which she can join in.
How likely would you be to recommend Mellish House? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Seymour House Chippenham, Wiltshire

It's a friendly and clean environment. Everyone is well looked after and have lots of activities for them to do.
How likely would you be to recommend Seymour House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Earsdon Grange Care Home Whitley Bay, Tyne & Wear

The staff have been great at helping mum to settle in at the home at a difficult time. They are always positive and strive to improve by asking the varying agencies, that deal with mums health conditions, for information and training. They are all friendly and show a real commitment for the care of the residents.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Berwick Care Home Berwick-upon-Tweed, Northumberland

Everything was of a high standard. Staff were excellent.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Watersmead Westbury, Wiltshire

My husband suffering from MS and with mobility problems has been a resident at Wakesmead for 20 months during all of this time he has been cared for in the best possible way. The staff are wonderful, patent, kind and very professional. He enjoys his meal and I am always invited to share them with him which we both appreciate. He is never lonely as the carers pop into his room very frequently if she prefers to stay there rather than use the communal facilities. Visitors were always made very welcome and as a family we are grateful that he is so happy and content in such an pleasant, airy well decorated, clean and truly caring place. The grounds, gardens and flowers make it very inviting. I cannot praise Watersmead manager and lovely staff enough.
How likely would you be to recommend Watersmead? Extremely likely

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Firs Nursing Home Ripley, Derbyshire

Always something happening. Good activities. Good care staff.
How likely would you be to recommend The Firs Nursing Home? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Spencer Court Woodstock, Oxfordshire

I have only visited a couple of times and it seems the home is extremely well run. All of the residents seem very happy.
How likely would you be to recommend Spencer Court? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Staff : Excellent

Management : Excellent

Rooms : Excellent

Cairnie Lodge Care Centre Arbroath, Angus

I couldn't have managed going home from the hospital, my stay here has been very good and the nurses and physio have been great, anything I have needed I just had to ask.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Denby at Denby Dale Huddersfield, West Yorkshire

Here at 10 days respite. Service and care are excellent. Good company and friendly and cheerful staff. I will certainly come again if the occasion requires.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Cairnie Lodge Care Centre Arbroath, Angus

Excellent overall. Facilities, staff, activities and general care wonderful. Would highly recommend to everyone.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Westerley Christian Care Home Woodhall Spa, Lincolnshire

The Westerly Care Home is the best in the area. It is very well run, always very clean and never any smells. All the residents always look nice, clean and well looked after. The food is very good with a good menu. They are very lucky to have people in to entertain them and sometimes go out on outings.
How likely would you be to recommend Westerley Christian Care Home? Likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Windsor Court Care Home Goole, East Riding of Yorkshire

Been here on respite going home today (17-7-15) Just to see if we can manage but if I can't I will be phoning the home to see if I can come back it is a very caring care home we have everything we would want good food. Hairdressers for the ladies, pub, sheet shop good company.
How likely would you be to recommend Windsor Court Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Barchester Adlington Manor Care Home Macclesfield, Cheshire

I have been very impressed by the standard of care my 96 years old father is currently receiving at Adlington Manor. The staff are cheerful and friendly and since he has been there he has been very well looked after. The activities programme is very well researched and run with the residents interests clearly kept in mind.
How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good