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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Walstead Place Care Home with Nursing Haywards Heath, West Sussex

My husband was very contented there and had complete trust in the carers. He had a good rapport with them. The staff were always cheerful and came with a smile, even though they were always very busy. He enjoyed his meals, which were excellent. This care home and garden are light and airy and has the real feel of a home.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bilton Hall Nursing Home Harrogate, North Yorkshire

My mother has been a resident in Bilton Hall for several years. During this time I have never failed to be impressed by the diligence and care shown by the staff. I visit often at different times and the care and consideration is whichever staff are on duty. My mothers dementia has got worse during her residency but preserving her dignity is always paramount in the care she is given. All staff know her by name and also are friendly and welcoming to me. The building is old but great effort is made to create a cheerful comfortable environment. Regular activities are organised as are regular meetings for relatives. The staff management are always available if I have any queries.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Little Court Nursing Home Tunbridge Wells, Kent

Absolutely delighted with Little Court, I was very apprehensive about going into a care home, even just for 4 weeks respite, but the staff are fantastic, so very kind. The home is clean and friendly, food is very good and plenty of it. I am happy to rebook later in the year. I am so pleased I have told social services how good the home is.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ryland View Nursing Home Tipton, West Midlands

Dad has had a wonderful stay at Ryland, he has a new lease of life and the staff and service is first class- very pleased with dads recovery.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Rooms : Excellent

Value for Money : Excellent

Chesterton Lodge Newcastle-under-Lyme, Staffordshire

We visited a lot of care homes before we got to Chesterton Lodge, after being there for about fifteen minutes we knew it was the place for mum and after almost two years that opinion hasn't changed. She's well looked after, by great staff, in a lovely care home.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rutland House Sutton, London

Rutland is a haven of care and support for families that have to reluctantly put their loved ones in residential care. My mother has only been here for a few months but I can sleep soundly knowing the treat all of their residents with dignity and respect they all deserve regardless of their level of dementia. I have the greatest of respect for the staff and management.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Barchester Fairview House Care Home Aberdeen, Aberdeenshire

Mother moved in about 1 year ago and the standard of care is exemplary. Very attractive care home, ease of parking, nice well kept grounds.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Milliner House Care Home Luton, Bedfordshire

All in all very good care all round staff from the manager down are very friendly and understanding. I would not hesitate in recommending to anyone seeking residential care..

Overall Standard : Excellent

Facilities : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Lime Tree Court Residential Care Home Bilston, West Midlands

I would highly recommend this care home, I know my husband is well looked after and leave him with total confidence with carers and staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Colne View Halstead, Essex
Respite resident

Mum enjoyed her time at Colne View particularly chatting to other residents and the activities. She liked all the staff and would be very happy to spend time there in the future if necessary.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Wylesfield Residential Home Llandrindod Wells, Powys

I have found Wylesfield in Llandrindod Wells very helpful in every way. The staff and management are 100%. I visit my mother most days and can see the care they give her. All I can say is a world that doesn't seem to care Wyesfield definitely does.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Valerie Manor Steyning, West Sussex

Super home, staff treat all residents with dignity and care. They do not talk down to them. Lovely setting. Varied entertainment and visits. Food good. The staff always keep me informed of any change with my dad.

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Springwater Lodge Care Home Nottingham, Nottinghamshire

My husband stayed at the home for a week while I had my first holiday in 4 years. I was reluctant to leave him, but need not have worried. His brothers and sisters visited him and kept me informed, they praised the staff how cleanly dressed and shaven he was, and the meals were excellent. When I came home the staff talked me through the week, I couldn't have been happier. I wouldn't have any qualms about leaving him there again.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Jack Dormand Care Home Peterlee, Durham

Would certainly recommend to anyone thinking of choosing a care home.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Frethey House Care Home with Nursing Taunton, Somerset

Frethey House shows excellent care. All the staff are friendly and welcoming, I would highly recommend Frethey.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Highbury New Park London

I am happy living at Highbury New Park and feel I have a good quality of life thanks to the good care I receive.

Overall Standard : Good

Facilities : Excellent

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Highbury New Park London

I am very happy with the care and support I receive at the care home. The staff are very kind and caring.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Satisfactory

Food & Drink : Good

Staff : Good

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bartlett's Residential Home Aylesbury, Buckinghamshire

My mother, who has dementia was very unhappy to leave her flat. Unfortunately her dementia was serious enough to not allow this. Within a few weeks of moving into Barletts she was happily settled there. Recently she told me she was very lucky to be there. The staff are very friendly and supportive - we could not wish for a better place for her.
How likely would you be to recommend Bartlett's Residential Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Leighton Court Care Home Wallasey, Merseyside

My time at Leighton Court has been relaxing, all the staff are excellent. Would recommend to anyone. I have fully enjoyed my stay.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Brookfields Private Nursing Home Ltd Derby, Derbyshire

As wife of residents I have found everyone most helpful, cheerful, concerned and welcoming. He couldn't be in a better place.
How likely would you be to recommend Brookfields Private Nursing Home Ltd? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Ash Grange Care Home Walsall, West Midlands

All our family are very pleased with all aspects of the Ash Grange. Since mother has been admitted she has improved, she is eating well. Thank you for all the care given to our mum.
How likely would you be to recommend Ash Grange Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Avalon Court Care Home Coventry, West Midlands

I have enjoyed my stay here. Food has been lovely and the staff have been very friendly and looked after me well. I would stay here again. It is like staying in a hotel.. I have felt very safe. I would recommend staying here to my friends. I am having a lovely time here.
How likely would you be to recommend Avalon Court Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Serendipity Care Home Manchester, Greater Manchester

We would like to thank all staff for the care given to my friend and the support given to us at this very sad time. We could not have picked a better place for him to spend his last days. Your support and care has been most appreciated.
How likely would you be to recommend Serendipity Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Carmel Lodge Care Home Macclesfield, Cheshire

My husband and I find Carmel Lodge a super care home. We were relieved when our friend went into Carmel Lodge, she was so happy and relaxed, that made us feel better. We have seen other homes and believe me Carmel Lodge is a the top for everything, they make us feel so welcome. I even said to my husband I wouldn't mind coming here when the time is right. So our hats off to Carmel Lodge, all the care team who do a wonderful job. We have seen it with our own eyes. When we have gone visiting no matter when we go different days Carmel Lodge is always spic and span. This place needs to be awarded for such a high degree in everything they do well done!
How likely would you be to recommend Carmel Lodge Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Starr Hills Lytham St Annes, Lancashire

My 94 year old mother lost her husband of 74 years two months ago. Mum has severe sight problems, difficulty hearing and was very anxious about going into care. Starr Hills was recommended and the manager and staff have all gone the extra mile to settle mum in. She is extremely happy and after two weeks has joined in the activities and the outings and has amazed us all. This is due to the care and attention of the staff. Extremely impressed.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent