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35736 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Heathside Woking, Surrey
My mum has now been at Heathside some 5 weeks. She came for respite. I have found everyone to be very kind, helpful and caring. The home is run very effectively, well organised and my mum feels very comfortable here.

Submitted by Gail Bradbum (Daughter of Resident/Service User) on Thursday 23 October 2014.

Dormy House Care Home with Nursing Ascot, Berkshire
Staff good they listen to me. Building is good my room is also good for me as I am in a wheelchair.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Margaret T (Resident / Service User) on Thursday 23 October 2014.

Pennwood Lodge Care Home Wotton-under-Edge, Gloucestershire
Pennwood Lodge is an extremely fine care home. Staff and management are first class and behaviour of nurses and carers towards residents is very caring and cheerful which makes for a happy atmosphere. It is kept very clean, there are plenty of organised activities for the residents. There is a very varied and appetising menu. I would recommend Pennwood Lodge to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Charles Cooke (Husband of Resident/Service User) on Thursday 23 October 2014. Review relates to October 2014.

Park Avenue Nursing Home Leeds, West Yorkshire
Wow! what a place what staff, they are caring and devoting towards the residents. Mum is happy and so am I to be honest, I walk on air when I visit mum because she is looked after so well. I would not even consider moving her any place else.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lorraine Chapman (Daughter of Resident/Service User) on Thursday 23 October 2014.

Esk Hall Care Home Whitby, North Yorkshire
My husband has had 2 fairly severe TIA's and I care for him on a day to day basis in our own home. I needed surgery on my left hand for tendon grafts after a screw sheered off a plate being taken out of my wrist, on a previous occasion. Over a period of 2 years had shredded tendons in the wrist space. I was in plaster from tips of fingers to elbow on left side and heavily bandaged on the right arm which supplied tendon. Could not manage at home. Care was amazing at Esk Hall and a happy outcome to a difficult situation.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Meda Grant (Resident / Service User) on Thursday 23 October 2014.

Heathside Woking, Surrey
I am so pleased my mother is at Heathside. She was temporarily at 2 other nursing homes, and this is so much better than both those. Good, caring staff who really care for my mother. Very clean and well run.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Submitted by Andrew Cooper (Son of Resident/Service User) on Thursday 23 October 2014.

Longview Canvey Island, Essex
07841 285579
Having seen the care and friendliness that the staff give is satisfying. Lovely personalities and always jolly, tidy, smiley. 10/10.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Good

Submitted by Denise J (Daughter-in-law of Resident/Service User) on Thursday 23 October 2014.

Heathside Woking, Surrey
My mother has been in this care home for approximately 2 1/2 years. My husband and I visit weekly, she seems well looked after. The home is always clean and tidy and well run. The staff are helpful and caring.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Submitted by Angela Collins (Daughter of Resident/Service User) on Thursday 23 October 2014.

Woodley Hall Newcastle upon Tyne, Tyne & Wear
My sister Marjorie went into Woodley Hall in May this year. Previously she had spent the last 40 years or so living by herself in a flat. Since moving she has improved both physically and mentally. The staff from the manager downover are exemplary, absolutely fantastic. I cannot speak to highly of them. Marjorie at times like us all can be difficult and demanding. The staff at all times have coped with her, with great patience and dignity. My family all of then are so grateful we found this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Stuart W (Brother of Resident/Service User) on Thursday 23 October 2014. Review relates to October 2014.

The Grange Care Centre Faringdon, Oxfordshire
Following a hip replacement my mother was resident at The Grange for 2 weeks respite care. The staff were patient and caring. She received the 24 hour care she required.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Submitted by Diane T (Daughter of Resident/Service User) on Thursday 23 October 2014. Review relates to October 2014.

Birchwood Prenton, Merseyside
Birchwood Detox helped me and I am grateful to all the staff and friends I met and hope I can stay clean for ever. Thanks.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Bharat Patel (Resident / Service User) on Thursday 23 October 2014. Review relates to October 2014.

Barchester Hethersett Hall Norwich, Norfolk
I was very pleased with the help and kindness they gave my wife when I was in hospital. Also the support they gave me to help in my recovery after the operation. The kindness and concern they gave me was second to none. All I can say is thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submitted by David B (Resident / Service User) on Thursday 23 October 2014. Review relates to October 2014.

Birchwood Prenton, Merseyside
I was a little worried about coming to Birchwood for alcohol detox - no need - all staff friendly, polite and professional, made very welcome by all the other clients. Health wise I felt much better very quickly, started to eat properly, sleep much better, remained relaxed and calm throughout. Please engage fully in all group sessions, they are very helpful. Most of all everyone is here for the same reason, accept and give support to your fellow clients.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ian Cash (Resident / Service User) on Thursday 23 October 2014. Review relates to October 2014.

Abbeycrest Care Home Reading, Oxfordshire
Superb care of resident and nursing. Excellent facilities, activities, food and cleanliness.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Geraldine Meagher (Friend) on Thursday 23 October 2014.

Fremington Manor Country House Care Barnstaple, Devon
I commend to you the dedication, tenacity and resourcefulness of the overall majority of carers, kitchen, household staff, maintenance men and management of this nursing home. All have a duty of care which makes my mother feel warm, secure, happy and needed. My husband and I have developed a new group of friends in the 5 years she has been a resident.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret Ridd (Daughter of Resident/Service User) on Thursday 23 October 2014. Review relates to October 2014.

The Polegate Nursing Centre Polegate, East Sussex
Very nice, food is good. Always helpful.

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Archie Murphy (Resident / Service User) on Thursday 23 October 2014.

Falstone Court & Manor Sunderland, Tyne & Wear
There are some excellent care staff who undertake their duties with compassion and humour.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Naomi Hankinson (Daughter of Resident/Service User) on Thursday 23 October 2014. Review relates to October 2014.

Abbey Cheam Centre Sutton, London
I have been very happy with this home where my mother resides. She is 98 years old and treated with the utmost care and consideration. She is always clean and her meals are always up to a good standard. The staff are lovely and friendly and nothing is too much trouble. It seems like a 'home from home'. I am very grateful for the care my mother receives and I visit on most days at all different times. Lovely place.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elizabeth Giddens (Daughter of Resident/Service User) on Thursday 23 October 2014.

Heathside Woking, Surrey
Mum has been in Heathside since March 2014 and has had the best possible care we could have hoped for. She has severe dementia so obviously had to be cared for by people that know what they are doing and the understanding for the condition.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John Smith (Son of Resident/Service User) on Thursday 23 October 2014.

Barchester Vecta House Care Home Newport, Isle of Wight
My husband seems happier than he was at home. More stimulation and individual attention. He says he is happy, says he feels relaxed and seems to be enjoying himself. I feel I kept him at home a bit to long!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Pamela Myles (Wife of Resident/Service User) on Thursday 23 October 2014.

Deangate Barnsley, South Yorkshire
From dad's respite care through to his permanent dementia care he has been well looked after and cared for. All the staff created an atmosphere which enhanced his care, gave him comfort that he was in the right place, and supported him through to his final days. The family have nothing but admiration and gratitude for the team.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Craig Skelton (Son of Resident/Service User) on Thursday 23 October 2014. Review relates to October 2014.

Heathside Woking, Surrey
I want to thank everyone for the wonderful care my mum was given for more than 5 years while she lived at Heathside. I want to thank everyone, the wonderful cleaners always cheerful and helpful, the chefs who prepared such lovely food, the management who are always happy to help, the receptionist who were always so kind to my mum. One of my most precious memories is arriving on a hot day to find my mum sitting under a rainbow of parasols playing scrabble while eating an ice lolly.

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Submitted by Jenny Bamford (Daughter of Resident/Service User) on Thursday 23 October 2014.

Heathside Woking, Surrey
How do you do it? We are all so impressed and value the care you give our mum. It's a comfort to us knowing she is safe and cared for so well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Judy P (Daughter of Resident/Service User) on Thursday 23 October 2014.

Mayfield Nursing Home Prescot, Merseyside
I would recommend Mayfield, mainly for the friendliness and efficiency of the staff. It is comforting to know that our mum has professional medical care on hand 24 hours a day, if and when she needs it

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Collette W (Daughter of Resident/Service User) on Thursday 23 October 2014.

St Pauls Care Centre Hemel Hempstead, Hertfordshire
Very simple - St Paul's really does take care of my mother, the staff work as a team to provide excellent physical care, but also show a great deal of love and respect for my mum.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Lynda Mills-Webb (Daughter of Resident/Service User) on Thursday 23 October 2014.

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