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The home is currently run by excellent management and key staff. Most of the carers have a proactive attitude to the residents who in many cases are very challenging. The whole fabric of the building has been significantly upgraded during the past 12 months and is still ongoing.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

My Mum and all visitors have felt very welcome here. Not worried about leaving Mum as we know she is very well looked after.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum was nursed and cared for during the last six years of her life by the staff at Haven Lodge. The hard work and dedication to achieve a safe and comfortable environment for all those vulnerable people in their care give peace of mind to families who have to take responsibility for their loved one's last years. From a friendly welcome to a busy and efficient laundry and a kitchen producing excellent, well-balanced menus and special diets are catered for too. 24-hour nursing covers the health and comfort of all, and carers give personal care whenever required. General housekeeping covers the continuous job of keeping all areas clean and all sections are overseen by management based at Haven Lodge. They know their residents and do an excellent on the spot job.

How likely would you be to recommend Haven Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

At first, I was apprehensive about my aunt going into a care home, but after visiting her, I find all my fears were groundless. Ashlee is a clean, warm and lovely place and the staff are friendly and professional. I was made to feel at home during my visit and I can't praise the staff and management highly enough for the quality of life my aunt has at Ashlee.

How likely would you be to recommend Ashlee Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

The ones with dementia could be a bit more segregated from those with more sound minds. The care home is very, very good clean and tidy. The staff are always welcoming and polite. Overall I'm am please my brother is in such a good home.

How likely would you be to recommend Maycroft Residential Care? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been extremely happy with the service provided. Staff have been very attentive and have helped with my recovery.
I would not hesitate to recommend Margaret House to any other needy person.

How likely would you be to recommend Margaret House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Consistently good, all round residence.

How likely would you be to recommend St Pauls Care Centre? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Everything is first class 100%

How likely would you be to recommend Priors House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Completely satisfied. Staff are pleasant.

How likely would you be to recommend Priors House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Everything is very good.

How likely would you be to recommend Priors House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

This place is perfect. I love it very much. The staff are so helpful.

How likely would you be to recommend Priors House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very pleased with the care my dad receives, he is very happy. The staff are brilliant at their jobs and really look after him. I would definitely recommend Silver Oaks Care Home to anyone thinking about putting a relative into care.

How likely would you be to recommend Silver Oaks Residential Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Good

Very good and very pleasant. The staff will do anything for you and always ask if you would like a coffee/tea. In the summer, I always had an ice cream when I visited my mother. The staff go out of their way for you and the home is very clean and doesn't smell like some places.

How likely would you be to recommend Belgrave Court? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Good

Mother is about to complete her first year here. I cannot praise the staff/management enough for the care given to her. I have peace of mind that she is well-cared for and she is now settled and happy. She herself says she loves being there. All staff are very helpful and always smiling.
Mum has a lovely room which is kept very clean and tidy. Food is very good and varied. I visit three times per week and always leave knowing that mum is content in her surroundings. P.S the effort put in by all to make a truly "Happy Xmas" for residents was wonderful.
Thank you all so much.

How likely would you be to recommend The Gables? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

The care staff at Treetops Court Care Home are very caring and thoughtful to my aunt and to my husband and I. Nothing is too much trouble and they make time to answer any questions we have.

How likely would you be to recommend Treetops Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Alison Foreman, Business Development Manager at Treetops Court Care Home responded to this review on 23 Jan 2017:

Thank you very much for your positive review of our home and care services. I am sure that your feedback will do much to reassure any others who are searching for a care home for a loved on. Kind regards

I cannot speak highly enough of the care our Aunt has received during this dreadful illness. Her behaviour and requirements have become extremely challenging, but I can't think of anywhere better than Treetops Court Care Home for my Aunt to stay. The staff and the home itself have been excellent at all times.

How likely would you be to recommend Treetops Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Alison Foreman, Business Development Manager at Treetops Court Care Home responded to this review on 23 Jan 2017:

What a wonderful review of the standard of care at Tree Tops Court. Nothing will do more for our care team than to have such great recognition of their hard work. I am very pleased to say thank you to you on their behalf. Kind Regards

The Home is bright, clean and welcoming. All the staff that we have come in contact with are friendly. They are also caring and attentive towards the residents which is our top priority. The activities do seem to have improved and the staff, some of which we have not met before so presume are fairly new, only added to the happy atmosphere.

How likely would you be to recommend Lyle House Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Staff are friendly and helpful. They talk encouragingly with the residents and engage a friendly atmosphere. Visitors are warmly greeted and residents are encouraged to use the facilities this house has to offer.

How likely would you be to recommend Spencefield Grange? Extremely Likely

Care / Support: Good

Staff: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Extremely good from every aspect. My wife and I look forward to our next holiday with you at Barchester Reigate Beaumont. Perhaps the windows in both lounges could be draft proofed!

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Very helpful, friendly staff. Nothing is too much trouble.

How likely would you be to recommend Sunrise of Tettenhall? Likely

Care / Support: Excellent

Staff: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

UK Marketing, Marketing Assistant at Sunrise of Tettenhall responded to this review on 23 Jan 2017:

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team

Our reasons for choosing St Andrew's over all the other care homes catering for dementia in this area of Oxford were many.
The staff are all without exception, wonderful and helped to make her transition from home very easy for all of us. The warmth and friendliness shown to us by the manager and the team were apparent from the moment we got through the door and this continued to be the case for the many years she was a resident.
Mum loved the food, which is made daily in the kitchen where she would love to help!
She enjoyed the entertainment and company and was always one to join in if there was dancing or singing.

I did not once regret our decision to choose St Andrew's. It was a great relief to have found it for her last few years and I would highly recommend it. It's always difficult to make the decision to place a relative into care, but with St Andrew's it was an easy decision and a huge relief to know she had the best care I could find.

How likely would you be to recommend St Andrew's? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff, under their excellent manager, are providing very good care for my husband. I know that he is not always easy, but they treat him with respect and patience and show real concern for his condition.

How likely would you be to recommend Lyle House Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Satisfactory

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Having moved my aunt from a previous home I find Leycester House is an outstanding caring residential home with excellent nursing care. She is much happier and less distressed. The food is excellent with plenty of choice and visitors are made very welcome and can often be invited to stay at mealtimes. I would highly recommend Leycester House and the facilities it offers to residents i.e. Spa room, hair dressing salon, cinema, chiropody plus a bar in the main lounge for residents and visitors. It is a pleasure to visit. A 5 star residential home.

How likely would you be to recommend Leycester House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

After a previous home, Mum was admitted to another care home for 8 months. After careful consideration, they thought Hilltop Court would be best suited to my Mum's needs. We initially had a few settling in problems, but now our Mum is the happiest we have seen her in over 12 months. She is settled and loves the staff. They all seem to have a very good understanding of the needs of the residents that are there.

How likely would you be to recommend Hilltop Court? Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Alison Foreman, Business Development Manager at Hilltop Court responded to this review on 23 Jan 2017:

Thank you for taking the time to review the care and services at Hilltop Court. You have perfectly explained how the happiness of a resident is totally dependent on getting to know that resident as an individual. It takes time and understanding and a little 'settling in' but our care teams are now experienced at getting to know our residents well and, if possible, speaking to families about how they can better get to know the newest resident in the home. Thank you once again for taking the time to write a review. Kind Regards

This is a wonderful home with really caring staff and excellent management. My mother, who has Alzheimer's, has done really well since moving here. She loves the activities and entertainments put on for the residents.

How likely would you be to recommend Maycroft Residential Care? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent