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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Rhondda Care Home Pentre, Rhondda, Cynon, Taff

Home and staff have been excellent For the length of time I've been in the home.
How likely would you be to recommend Rhondda Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Kirkby House Care Centre Liverpool, Merseyside

I am really proud that my mum has been put in here, I feel that my mind is at peace and I no longer worry about her.
How likely would you be to recommend Kirkby House Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rhondda Care Home Pentre, Rhondda, Cynon, Taff

All staff at The Rhondda care home were amazing with my mother, and the home is very well kept.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rhondda Care Home Pentre, Rhondda, Cynon, Taff

I am fully pleased with staff, with diet, excellent food and care and help.
How likely would you be to recommend Rhondda Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Satisfactory

Cleanliness : Good

Treated with Dignity : Satisfactory

Food & Drink : Good

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Excellent

Rooms : Satisfactory

Value for Money : Excellent

Rhondda Care Home Pentre, Rhondda, Cynon, Taff

I came into the home and the staff and the manager made me very welcome. I'm very happy with staff and the home itself.
How likely would you be to recommend Rhondda Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Waverley Lodge Care Home Newcastle upon Tyne, Tyne & Wear

I feel comfortable visiting the home, the staff are friendly but not intrusive. I think more could be done to get him out of his room more i.e. sit in the well kept gardens in the front of the home. He says the food is fine and he gets on well with the staff, unlike some homes there is always a pleasant aroma and the decor is bright and cheerful. I know that if I cannot visit for a few days I know he's in good hands, so overall I'd recommend this home to people.

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Satisfactory

Staff : Good

Activities : Satisfactory

Management : Good

Safety / Security : Good

Rooms : Satisfactory

Value for Money : Satisfactory

Hamble Heights Southampton, Hampshire

High praise for the nursing home for the excellent degree of care attended to my husband at the time of his death.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rhondda Care Home Pentre, Rhondda, Cynon, Taff

Staff are very helpful, pleasant, the home has happy surrounding very welcoming towards the resident and staff.
How likely would you be to recommend Rhondda Care Home? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Satisfactory

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Activities : Excellent

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Preswylfa Rhyl, Denbighshire

So far I have enjoyed my time at Preswylfa. The food is excellent, I enjoy the wide variety. I look forward to the warm weather so that I can spend time outside in the garden. The activity lady always stops for a chat. Although I am quite a loner I do enjoy a chat and a hot cup of tea with the staff when they come to chat with me.
How likely would you be to recommend Preswylfa? Likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Satisfactory

Safety / Security : Good

Rooms : Good

Value for Money : Good

Freshford Cottage Seaford, East Sussex

Very welcoming and friendly nursing home. Care and attention to my mother in law is very good. Would recommend it to others. Only issue there are no facilities for residents at a table together to have their lunch together.

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Satisfactory

Staff : Good

Activities : Satisfactory

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Fairview Care Home Stirling

The care home is very good. I couldn't wait to get back to here from hospital when I wasn't well. Very happy to be here with all the staff and residents.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Barchester Archview Lodge Care Home Dalkeith, Midlothian

My aunt was a resident in Archview for a short period of time. The care that was received was second to none and in my experience, is by far the best care home in the area. All the staff were so attentive and nothing was too much trouble for them.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Newstone House Sturminster Newton, Dorset

I visited my brother in law and stayed for 3 days. I was treated with the utmost care and attention by both caring staff and catering staff. I am happy to say that the residents were treated the same. The home is perfect, beautifully furnished plus a delightful garden. I rate this home as first class and look forward to my next visit.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rhondda Care Home Pentre, Rhondda, Cynon, Taff

I really cannot find fault with anything within the home. My aunt is very happy here.

Overall Standard : Satisfactory

Facilities : Satisfactory

Care / Support : Satisfactory

Cleanliness : Satisfactory

Treated with Dignity : Satisfactory

Food & Drink : Satisfactory

Staff : Satisfactory

Activities : Satisfactory

Management : Satisfactory

Safety / Security : Satisfactory

Rooms : Satisfactory

Value for Money : Satisfactory

Peaker Park Care Village Market Harborough, Leicestershire

My mum was treated with the utmost respect, nothing was too much trouble. It was a very hard decision to place mum in a home, as we cared for her at home it soon became so difficult. We placed her in Peaker Park, care was faultless, hygiene was amazing. We as a family were made to feel we had made the right choice in choosing Peaker Park as mum's home.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Perry Manor Worcester, Worcestershire

I have spent 4 days visiting my aunt at Perry Manor care home, where I spent at least five hours each time and I found the standard of care to be excellent. Every member of staff I met (and there were many) were caring, loving, interested and helpful. The surroundings inside and out were well thought out and exceptionally pleasant. I felt my aunt was in very good hands and she was most content. A delightful atmosphere.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Springwater Lodge Care Home Nottingham, Nottinghamshire

We are so impressed by the care given by all the staff in the home. The staff are so dedicated and caring and it really shows. We know our mother-in-law is happy and well cared for and it takes a huge weight off our minds as we live so far away. Would like to see WiFi in the facility so we could facetime family.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Norlington Bournemouth, Dorset

My mother had been in this care home for 5 years, she sadly died in May 2015. The care and professional standards were wonderful. My mum could be difficult at times but the staff were always caring and encouraged mum to eat and drink. She was always clean and happy. Her end of life plan and care were carried out with the greatest respect and many of the staff who had know mum for the whole 5 years were there. In all a wonderful home.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Frethey House Care Home with Nursing Taunton, Somerset

My mother was diagnosed with cancer and needed end of life care. The help & assistance given in an efficient & timely manner meant my mothers last few days were spent in a loving, caring & comfortable environment. My father and I will never be able to express our true gratitude for the care & consideration given to my mum and to us both.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rhondda Care Home Pentre, Rhondda, Cynon, Taff

Lovely home, very happy here. Food is OK and staff are friendly.
How likely would you be to recommend Rhondda Care Home? Likely

Overall Standard : Satisfactory

Facilities : Satisfactory

Care / Support : Satisfactory

Cleanliness : Satisfactory

Treated with Dignity : Satisfactory

Food & Drink : Good

Staff : Good

Activities : Satisfactory

Management : Good

Safety / Security : Satisfactory

Rooms : Satisfactory

Value for Money : Satisfactory

Kintyre Care Home Campbeltown, Argyll & Bute

The care home is very nice. The staff care for me very well. I am very happy to live here.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Rutland Care Village Oakham, Rutland

Whilst having been asked to complete this questionnaire while visiting our terminally ill brother in law, we have had a mother and her partner both residing at Rutland Care Village over the last 3 years. Also sadly all three have now passed away, but the care given was with compassion, dignity and professionalism. Any issues we were concerned with were dealt with promptly and with respect for us and our family member. The current manager is a very experienced person and has always been prepared to go 'the extra mile'.

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Preswylfa Rhyl, Denbighshire

Some of the carers are a dream, they make lovely roast dinner and lots of cups of tea. I like that my relatives can visit whenever, my grandson is always welcome. Everyone is lovely to me.
How likely would you be to recommend Preswylfa? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Houndswood House Care Home Radlett, Hertfordshire

My mother-in-law has been a resident at Houndswood House for 4 years having suffered with dementia since 2008. Whilst she does not wish to be there and is delusional about her care, from my experience I can say that she is dealt with in a patient, kind and respectful way. I comment the staff for their tolerance and humanity and am grateful for the care they provide.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Preswylfa Rhyl, Denbighshire

My family are always welcome, my granddaughter comes from the Isle of Mull so when she comes she is always offered tea and made comfortable. I like the freedom of going out and showers regularly.
How likely would you be to recommend Preswylfa? Likely

Overall Standard : Satisfactory

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Management : Satisfactory

Safety / Security : Excellent

Rooms : Good

Value for Money : Satisfactory