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Mum became a resident at Newton Hall just over twelve months ago, shortly after Dad died. They had meant the world to each other and we were very worried about how Mum would settle into a residential environment, particularly as she has dementia. We needn't have worried at all. Whilst Newton Hall might not appear to be some glistening palace on first inspection, it does employ some of the finest carers you could possibly want and in the end that is what has really counted.

I can't fault Mum's care in any way. She is genuinely happy and very settled. I leave after every visit with complete piece of mind, totally confident that she couldn't be in a better place.

How likely would you be to recommend Newton Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

My Mother was resident at Bishopteignton House for two years up until her death in February. The quality of care she received whilst at the home was excellent. All the staff have a commitment to welfare showing loving compassion empathy & patience. My Mother was treated with dignity throughout. I have no hesitation in recommending this facility.

How likely would you be to recommend Bishopsteignton House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Personally we were welcome (with our small dog) at any time which was so convenient as we had to travel from Cumbria for our visits. Our dear friend was always clean, warm and well dressed. Always addressed by his name (never "love" "duck" etc) and treated as a person with views and opinions until the end. The management bent over backwards to assist with arranging outside visits with us. Phone calls were returned when promised and always answered courteously. We felt the staff cared with real concern and affection for our friend.

How likely would you be to recommend Rosemary Lodge? Extremely LIKELY

Care / Support: Excellent

My grandmother celebrated a lovely Christmas day with family and care staff. They decorated their floor beautifully and got all the residents on the floor involved, my nana really enjoyed the day she received a lovely gift from staff and it was a lovely atmosphere and the staff made everyone feel welcome and at home.

How likely would you be to recommend Barnes Court Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum became a resident at Barty House in November 2015 for end of life care. She passed away on 20/1/16 with the fantastic care of all the nursery staff. The staff from day one fulfilled all her wishes and treated her with the dignity and privacy that was befitting my mum and as a family we cannot praise or thank them enough.

How likely would you be to recommend Barty House Nursing Home? Extremely LIKELY

Care / Support: Excellent

I have visited Crabwall Hall on a number of occasions and always found the staff (to a person) polite, friendly, positive and supportive both to my aunt and to the other residents. The hall is clean and tidy and feels very welcoming. My own mother spent her last five years in a care home although it was not as good as yours. Well done to all, we all appreciate your hard work and care.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very organised, great communication with all the clients and between other staff. All clients were happy and smiling, food was good. Very happy for my nephew to be here.

How likely would you be to recommend The Queensmead? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Since arriving here both the management and all staff have made me most welcome and have made every effort to help me settle in. They are very caring, kind and patient in their care for me and make every effort to ensure my needs are met. I am very pleased with the care and consideration that is given to me.

How likely would you be to recommend Crabwall Hall Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

It's a decent home.

How likely would you be to recommend The Hillings? Likely

Care / Support: Good

Staff: Good

Management: Good

I have found Clandeboye Care Home to be really excellent in the caring of my wife for the past two years. Staff are excellent very caring, home is kept very clean by the cleaners. Manageress has always kept my family informed of what is happening.

How likely would you be to recommend Clandeboye Care Home? Extremely LIKELY

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

The establishment is clean and well maintained. The staff are friendly and accommodating. Nothing is too much trouble. Staffing ratio is good. All staff are well informed. As a family we all felt accepted into their "family", my mother has been treated with respect and dignity at all times. The meals are appetizing and look great. I have not come across a single staff member that doesn't have the time of day for us all, and will always chat to us and tell us what they have done with mum during the day.

How likely would you be to recommend St Mary's Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Personally we were welcome (with our small dog) at any time which was so convenient as we had to travel from Cumbria for our visits. Our dear friend was always clean, warm and well dressed. Always addressed by his name (never "love" "duck" etc) and treated as a person with views and opinions until the end. The management bent over backwards to assist with arranging outside visits with us. Phone calls were returned when promised and always answered courteously. We felt the staff cared with real concern and affection for our friend.

How likely would you be to recommend Rosemary Lodge? Extremely LIKELY

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We are her frequently (weekly) to visit my relative. He always seems at ease so is obviously in good care. Staff are really friendly and always talk.

How likely would you be to recommend Meadowvale Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Quality of care always seems excellent. Attentive staff. Facilities purpose built. Secure environment.

How likely would you be to recommend Montrose? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

After mothers downturn and critical illness in less than week, mum is happy and well kempt, looked after really well. A big thank you for your carers and staff.

How likely would you be to recommend Hempton Field Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Forrester Court is a fantastic home, they have been brilliant in all the care they have given my father. ***** reviews.

How likely would you be to recommend Forrester Court? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

My mum became a resident at Barty House in November 2015 for end of life care. She passed away on 20/1/16 with the fantastic care of all the nursery staff. The staff from day one fulfilled all her wishes and treated her with the dignity and privacy that was befitting my mum and as a family we cannot praise or thank them enough.

How likely would you be to recommend Barty House Nursing Home? Extremely LIKELY

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum has been receiving care at Brooklands and has responded so very well. This is down to the staff and managements outstanding person centred approach. They are kind, patient and have tailored the care to meet her needs. In a truly difficult time they have kept me reassure and I leave Brooklands confident my mum is receiving the best care. I am truly grateful for all they have done and continue to do.

How likely would you be to recommend Brooklands Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Throughout December it was nice to see a selection of different activities and events going on at Regent. There was a good atmosphere, all the residents in good spirits.

How likely would you be to recommend Regent Residential Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The establishment is clean and well maintained. The staff are friendly and accommodating. Nothing is too much trouble. Staffing ratio is good. All staff are well informed. As a family we all felt accepted into their "family", my mother has been treated with respect and dignity at all times. The meals are appetizing and look great. I have not come across a single staff member that doesn't have the time of day for us all, and will always chat to us and tell us what they have done with mum during the day.

How likely would you be to recommend St Mary's Care Home? Extremely LIKELY

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I did a review relating to November recently when I said care had been received and was very pleased. Mum's condition deteriorated after Christmas. She died on 16th January. The care mum received was second to none. Special arrangements for nurses to visit mum daily to help carers and administer drugs as necessary 24/7 was arranged through the home and GP. Mum didn't want to go into hospital and everything was done to enable her to remain at Oaktree Mews. The care she received was exemplary. Nothing was too much trouble. All staff were caring, respectful and loving. They gave family support so well. For the last 3 days of mums life a spare room was made available for us to use. We slept there and were provided with meal and drinks. This allowed mums passing to be much easier for us. Fantastic help and support and love received.

How likely would you be to recommend Oaktree Mews Care Home? Extremely LIKELY

Care / Support: Excellent

Very organised, great communication with all the clients and between other staff. All clients were happy and smiling, food was good. Very happy for my nephew to be here.

How likely would you be to recommend The Queensmead? Extremely LIKELY

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother was offered a place at Fir Trees in September 2015 and following a period of adjustment has settled in her new life remarkably well. She has made several new friends and is now very contented. Much of this is down to the sheer professionalism of the manager and her staff. My mother is able to feel valued by the staff and this has played a massive part in her resettlement. The manager and staff provide a light hearted atmosphere within the home whilst constantly watching and evaluating each resident. Could not have found a better place to put my mother.

How likely would you be to recommend Fir Trees? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Mum became a resident at Newton Hall just over twelve months ago, shortly after Dad died. They had meant the world to each other and we were very worried about how Mum would settle into a residential environment, particularly as she has dementia. We needn't have worried at all. Whilst Newton Hall might not appear to be some glistening palace on first inspection, it does employ some of the finest carers you could possibly want and in the end that is what has really counted.

I can't fault Mum's care in any way. She is genuinely happy and very settled. I leave after every visit with complete piece of mind, totally confident that she couldn't be in a better place.

How likely would you be to recommend Newton Hall Care Home? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We made the best possible choice for our mother, the nearest to her own home. The care was outstanding throughout her three year stay.

How likely would you be to recommend Barchester Friston House Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I did a review relating to November recently when I said care had been received and was very pleased. Mum's condition deteriorated after Christmas. She died on 16th January. The care mum received was second to none. Special arrangements for nurses to visit mum daily to help carers and administer drugs as necessary 24/7 was arranged through the home and GP. Mum didn't want to go into hospital and everything was done to enable her to remain at Oaktree Mews. The care she received was exemplary. Nothing was too much trouble. All staff were caring, respectful and loving. They gave family support so well. For the last 3 days of mums life a spare room was made available for us to use. We slept there and were provided with meal and drinks. This allowed mums passing to be much easier for us. Fantastic help and support and love received.

How likely would you be to recommend Oaktree Mews Care Home? Extremely LIKELY

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

It's a decent home.

How likely would you be to recommend The Hillings? Likely

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

I moved to Godolphin House a week ago and I found the staff, managers and other people that live here has made me very welcome, the bedroom is very large and homely. The food is lovely and plentiful.

How likely would you be to recommend Godolphin House Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

My mother was offered a place at Fir Trees in September 2015 and following a period of adjustment has settled in her new life remarkably well. She has made several new friends and is now very contented. Much of this is down to the sheer professionalism of the manager and her staff. My mother is able to feel valued by the staff and this has played a massive part in her resettlement. The manager and staff provide a light hearted atmosphere within the home whilst constantly watching and evaluating each resident. Could not have found a better place to put my mother.

How likely would you be to recommend Fir Trees? Extremely LIKELY

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Quality of care always seems excellent. Attentive staff. Facilities purpose built. Secure environment.

How likely would you be to recommend Montrose? Likely

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Excellent

I find this place is super and the staff are brilliant and caring. They don't just provide care they go the extra distance.

How likely would you be to recommend Clova House Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Good

Safety / Security: Excellent

Value for Money: Poor

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum has been receiving care at Brooklands and has responded so very well. This is down to the staff and managements outstanding person centred approach. They are kind, patient and have tailored the care to meet her needs. In a truly difficult time they have kept me reassure and I leave Brooklands confident my mum is receiving the best care. I am truly grateful for all they have done and continue to do.

How likely would you be to recommend Brooklands Care Home? Extremely LIKELY

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I did a review relating to November recently when I said care had been received and was very pleased. Mum's condition deteriorated after Christmas. She died on 16th January. The care mum received was second to none. Special arrangements for nurses to visit mum daily to help carers and administer drugs as necessary 24/7 was arranged through the home and GP. Mum didn't want to go into hospital and everything was done to enable her to remain at Oaktree Mews. The care she received was exemplary. Nothing was too much trouble. All staff were caring, respectful and loving. They gave family support so well. For the last 3 days of mums life a spare room was made available for us to use. We slept there and were provided with meal and drinks. This allowed mums passing to be much easier for us. Fantastic help and support and love received.

How likely would you be to recommend Oaktree Mews Care Home? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

I moved to Godolphin House a week ago and I found the staff, managers and other people that live here has made me very welcome, the bedroom is very large and homely. The food is lovely and plentiful.

How likely would you be to recommend Godolphin House Care Home? Extremely LIKELY

Treated with Dignity: Excellent

Forrester Court is a fantastic home, they have been brilliant in all the care they have given my father. ***** reviews.

How likely would you be to recommend Forrester Court? Extremely LIKELY

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Last year we were told by the hospital that our mother needed 24 hour care. My sister and I looked at many care homes before we called at Hourigan House where we were welcomed and treated better that the others had done. The place is light and spacious and the staff treat the residents with the utmost care and respect. Our mother has been there for seven months and we continuing to be pleased with the care and more than satisfied with the attention she receives.

How likely would you be to recommend Hourigan House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Excellent

This home has always had a lovely feel about it. The staff are always friendly and the residents well cared for. A few months ago when the new manager took over it went up further in my estimations. Nothing is too much trouble and the cleanliness, care and general feel of the home improvement. I know my relative is in safe hands and as happy as he can be in the care home environment. The food smells and looks divine. Not the most modern home but perfect in my view.

How likely would you be to recommend Old Rectory? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Last year we were told by the hospital that our mother needed 24 hour care. My sister and I looked at many care homes before we called at Hourigan House where we were welcomed and treated better that the others had done. The place is light and spacious and the staff treat the residents with the utmost care and respect. Our mother has been there for seven months and we continuing to be pleased with the care and more than satisfied with the attention she receives.

How likely would you be to recommend Hourigan House? Extremely LIKELY

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

This home has always had a lovely feel about it. The staff are always friendly and the residents well cared for. A few months ago when the new manager took over it went up further in my estimations. Nothing is too much trouble and the cleanliness, care and general feel of the home improvement. I know my relative is in safe hands and as happy as he can be in the care home environment. The food smells and looks divine. Not the most modern home but perfect in my view.

How likely would you be to recommend Old Rectory? Extremely LIKELY

Treated with Dignity: Excellent

I think the home is wonderful and everyone is so helpful.

How likely would you be to recommend The Hillings? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent