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My son loves spending time at Manor Farm. the staff are lovely. (There are some staff members that we are yet to meet). The surroundings are beautiful and so peaceful. My son is always happy and relaxed when he arrives home or we pick him up.

How likely would you be to recommend Manor Farm? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Accommodation is first class. I have only met a few of the staff on my visits so far, and they have all been most understanding and helpful.
My brother has only been here for 2 weeks - I therefore am not fully aware of some of the details needed to complete this review honestly.

How likely would you be to recommend Puddingstone Grange? Extremely Likely

Care / Support: Good

Staff: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

This home is excellent in all areas, people are very caring, keep us up to date on progress. Nothing is too much for staff, very happy with them all.

How likely would you be to recommend Stocksbridge Brain Injury Rehabilitation and Neurological Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Jill Salmon, Business Manager at Stocksbridge Brain Injury Rehabilitation and Neurological Care Centre responded to this review on 27 Sep 2016:

As well as a strong desire to provide an excellent service to our clients, we have the pleasure of working with some wonderful families. Thank you for our positive review, but also, thank you so very much for supporting all we do and for being who you are.

No issues whatsoever. Very happy with Spiers Care Home and the service they provide.

How likely would you be to recommend Spiers Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent residential home, very friendly staff who go the extra distance to give all their residents 5-star accommodation. I cannot thank them enough for the care and attention they give to all the residents.
The meals are amazing and rooms absolutely spotless.

How likely would you be to recommend Turret Villa? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Michael Mordy, Manager at Turret Villa responded to this review on 27 Sep 2016:

Thank you. We are very glad that you were happy with the care of your Mother who was much loved by everyone here and who is now sadly missed by myself and all the girls.

My uncle has been in Teesdale Lodge for a couple of years now and when he first had his stroke, we were told not to be hopeful for any independent living. He could not feed himself, walk or talk. The staff at the nursing home have cared for him really well and now he can feed himself. He is happy, cared for and has friendly, caring nursing and staff looking after him.

How likely would you be to recommend Teesdale Lodge Nursing Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Trisha O'Malley, Admin at Teesdale Lodge Nursing Home responded to this review on 27 Sep 2016:

Thank you for your kind review.

Met this lady in hospital, said I would visit her when she was settled. What a wonderful home. Staff are so friendly, make me feel very welcome. Ended up staying for lunch and they offered me wine with lunch. Would stay here myself.

How likely would you be to recommend Ryefield Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Suzanne Gammond, Admin at Ryefield Court responded to this review on 27 Sep 2016:

You are welcome anytime.

My Mam has been suffering with Alzheimer's for several years, we tried everything to keep her at home with my Dad (overnight carers, respite care, family care) but in July we were all at breaking point and reluctantly made the heartbreaking decision to take her to North Park. She did not want to go and we had to get Deprivation of Liberty Safeguards. At first it was very hard, but eventually, she has slowly adjusted. She is happier than she was at home, she is stimulated and has made friends. The staff at North Park have been excellent, helping Mam and us through some very tough times. Having visited most of the homes in Darlington, I can confidently say North Park is the best. Mam loves to walk in the park and have her hair done. All the staff do truly "care".

How likely would you be to recommend Barchester North Park Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mark Culley, Manager at Barchester North Park Care Centre responded to this review on 27 Sep 2016:

Thank you for your kind comments and feedback.

My friend is difficult as she is constantly asking when is she getting home and it can be very tiring. She gets very aggressive when it is suggested that she is unfit to go home. The staff say in 2 days and carry on as such. The staff cope well with her. My friend has a fantastic long term memory and the activities organiser is constantly trying to source new books and pictures to stimulate conversation and reminisce.
My friend lacks company of other residents for conversation as no one in her unit is able to converse, but the staff are good at sitting and having a chat with her. She complains about her bed and I have discussed with staff, but only certain matresses can be used with the bed type. She may picture her bed at home which was very high.

How likely would you be to recommend Laurels Lodge Care Home? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

As a family, we cannot praise the care and support afforded our mum highly enough. She was always treated with dignity, respect, sympathy and love. Throughout her time at Avery Mews, the staff were amazing and always made us welcome on every visit, creating a true "family" atmosphere. We would not have wished for a much better place to spend her final few years. Thank you to all the staff.

How likely would you be to recommend Avery Mews Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Very welcoming staff want the best for the residents. They are always so kind and accommodating to my father and have taken good care of him. I feel pleased that he is being taken such good care of. Thank you to all the staff, not forgetting the chefs!

How likely would you be to recommend Aspen Court Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

I can't say anything. To me, they are just perfect. Everyone is lovely and treat me with respect and I can't fault them.

How likely would you be to recommend Barchester Sutton Grange Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

A very good home with excellent staff.

How likely would you be to recommend Wrenbury Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Pulsford Lodge continues to offer both physical and emotional care to both of my parents. They are very proactive, anticipating possible problems then performing effective solutions. All the staff appear to be involved with all residents. You can ask anyone a question and they always know the answer or know someone who does. Effective communication is obviously a high priority for them. They are in regular contact with us on days we are unable to visit and this provides us with reassurance.
We have highly recommended Pulsford Lodge to other families looking for care for their loved ones.

How likely would you be to recommend Pulsford Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Often the carers go beyond their job description to provide support and comfort. The cleanliness too is excellent - particularly compared to the previous care home my mother was in.

How likely would you be to recommend Allingham House Care Centre? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother was a resident for three years and towards the end of her life. I acted as a volunteer and was a member of the Amenity Committee. Hafan y Waun was and is the most caring place. My brother and I were always assured our mother was cared for with great dignity and the very best attention. On a very basic level, the home itself is bright, modern and spotlessly clean. The staff throughout are professional, diligent and caring. I cannot thank the staff enough for the three years in which my mother enjoyed the activities provided and loved the garden. In the end, my mother died in a safe secure environment. She was shown great respect and love. I always recommend and commend Hafan y Waun to people in the mid-Wales area.

How likely would you be to recommend Hafan y Waun Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Hazel Clements, Home Manager at Hafan y Waun Nursing Home responded to this review on 27 Sep 2016:

Thank you for taking the time to pass on your positive feedback regarding the care and support your Mother received at Hafan y Waun. I would also like to thank you for your personal contribution to the home in giving up your valuable time to be involved in the life or our residents and staff team.

The staff at Leighton House have been outstanding in their care. The home was renovated and redecorated and the new lounge is excellent. There is a lovely garden. Every day I like to walk around the garden and the food is very good. Excellent care and interest shown to all residents. Plenty of activities and stimulation take place. Good comfortable and bright and clean rooms, and am so pleased with the home.

How likely would you be to recommend Leighton House Private Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care is excellent and communication with relatives is very good. Staff are always very friendly and helpful. Reception is exceptional.

How likely would you be to recommend Breme Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Very good service by all members of staff.

How likely would you be to recommend Baugh House? Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Mum was placed here by Worcester hospital. She settled in because all staff made her feel welcome and wanted from day one. Her room is light and airy overlooking the school field and nicely decorated, furnished and clean. Mum is always dressed in matching clothes and the staff make an effort to add a necklace or scarf to her outfit, which pleases her. Activities are good and we like to join in! The in-house hairdresser is an added bonus. Food is freshly made and presented nicely on her plate. It is a truly lovely, caring environment.

How likely would you be to recommend Breme Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Support for patients is very good. All seem to be content and I would recommend the care home to anybody. Very good overall.

How likely would you be to recommend Abermill Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The person I am the attorney for is a resident at Brampton Lodge, where she has been for almost three years. I have nothing but praise for the excellent way in which she has been cared for and looked after by a very dedicated team of people.

How likely would you be to recommend Brampton Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My aunt came to this care home in April of this year and so far we have been impressed. It is such a friendly and lovely place.

How likely would you be to recommend Breme Residential Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Satisfactory

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Mum took up residence in March after accepting the need for 24-hour care. This was not going to be provided whilst still living at home. The move to Bishopsteignton House was not without it's difficulties and challenges, but gradual acceptance of the new surroundings, and an appreciation of the new regime took place. My sister and I have been extremely grateful for the care and compassion shown - such a huge weight off our minds. My mother enjoys the friendliness of the staff and the warmth, comfort and outstanding views from her room. It has now become a home from home.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

Excellent care and treatment. I would recommend the home to other's as the care staff are friendly. It's like home from home it doesn't get any better than this home.

How likely would you be to recommend Furzehatt Residential and Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent