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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Claremont Court Care Home Guildford, Surrey

All of our family were very impressed with the care my father received and the way in which we were involved with his care at the end of his life.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Satisfactory

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

St Fillans Care Centre Colchester, Essex

My 48 year old daughter became a resident in march 2014, being so young we found it very difficult to find her a home. My daughter has deteriorated over the last few years after having a brain tumour, she is now unable to walk and has very little mobility, speech and she is doubley incontinent. We feel we couldn't have found a better home for her, the staff look after her with love and care. We are always welcome at any time, as my daughter has a husband and son it has been very difficult, my grandson visits his mother all the time, the staff make him feel at home. We love all the staff and see them with the older residents who are treated with love and respect.
How likely would you be to recommend St Fillans Care Centre? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Springdale Norwich, Norfolk

My mum was sent to Springdale straight from hospital in January 2015. It was a big step and change to her life (she's 93). The minute she walked through the door, she was welcomed and introduced to everyone. The smile on mum's face said it all! I now know mum is safe and the pressure has been taken off me. Thank you Springdale! I feel I have got my mum back and it's now a pleasure to visit her. Thank you!

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Scoonie House Leven, Fife

Everything is wonderful here at Scoonie House. Really like the residents I share the lounge with. The staff are really nice and I really like the activities co-ordinator she gets us singing to my favourite Frank Sinatra. Food is really good, I used to be a chef so I know.
How likely would you be to recommend Scoonie House? Extremely likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Scoonie House Leven, Fife

The food is quite good, I am offered a choice. The staff are all very nice. My room is a nice place and I can call it my own.
How likely would you be to recommend Scoonie House? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

The Red House Stamford, Lincolnshire

I am a friend of a resident. She has been there approximately eighteen months. The Red House seems to a visitor to be happy, pleasant and efficient. My friend is bed ridden but mentally alert. She is treated with patience and dignity and all the staff I have seen are cheerful and competent. I have only checked the boxes below that are relevant. I have no knowledge of some of these matters.
How likely would you be to recommend The Red House? Likely

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Willow Brook Care Home Nottingham, Nottinghamshire

Very nicely situated for people to make enquiries about their care. Staff are excellent and lovely to me.
How likely would you be to recommend Willow Brook Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Scoonie House Leven, Fife

The company is very important and I always feel involved. The food is very well presented, the chef goes out of his way to accommodate to my liking and will always ensure I am satisfied with my food and drink, choice is always offered. The girls and staff are all very helpful. The activities lady always tries to meet my needs - she always gives that little bit extra. They helped me fulfill a dream of mine and tracked down my son - who I hadn't seen for several years, it was a wonderful moment when my son came to the home to visit me, I can't express how happy I am.
How likely would you be to recommend Scoonie House? Extremely likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Risedale Rest Home Ltd Whitley Bay, Tyne & Wear

The staff and manager are lovely and always give me a warm welcome. All the residents are really happy and always look well cared for, it’s like one big family! I’m amazed how they manage to keep the home so clean and tidy.
How likely would you be to recommend Risedale Rest Home Ltd? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bowes House Hailsham, East Sussex

Having needed a respite break urgently myself the care and help I got from the manager was excellent. My husband gets confusion and pain (Ulcers) the staff are very good in dealing with this with kindness and attention. The food is very good and well balanced (nutrition) is thought about. Such a relaxing atmosphere we both are enjoying the peace and tranquillity of Bowes House.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Walstead Place Care Home with Nursing Haywards Heath, West Sussex

My husband was very contented there and had complete trust in the carers. He had a good rapport with them. The staff were always cheerful and came with a smile, even though they were always very busy. He enjoyed his meals, which were excellent. This care home and garden are light and airy and has the real feel of a home.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bilton Hall Nursing Home Harrogate, North Yorkshire

My mother has been a resident in Bilton Hall for several years. During this time I have never failed to be impressed by the diligence and care shown by the staff. I visit often at different times and the care and consideration is whichever staff are on duty. My mothers dementia has got worse during her residency but preserving her dignity is always paramount in the care she is given. All staff know her by name and also are friendly and welcoming to me. The building is old but great effort is made to create a cheerful comfortable environment. Regular activities are organised as are regular meetings for relatives. The staff management are always available if I have any queries.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Little Court Nursing Home Tunbridge Wells, Kent

Absolutely delighted with Little Court, I was very apprehensive about going into a care home, even just for 4 weeks respite, but the staff are fantastic, so very kind. The home is clean and friendly, food is very good and plenty of it. I am happy to rebook later in the year. I am so pleased I have told social services how good the home is.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ryland View Nursing Home Tipton, West Midlands

Dad has had a wonderful stay at Ryland, he has a new lease of life and the staff and service is first class- very pleased with dads recovery.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Rooms : Excellent

Value for Money : Excellent

Chesterton Lodge Newcastle-under-Lyme, Staffordshire

We visited a lot of care homes before we got to Chesterton Lodge, after being there for about fifteen minutes we knew it was the place for mum and after almost two years that opinion hasn't changed. She's well looked after, by great staff, in a lovely care home.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Darsdale Home Wellingborough, Northamptonshire

This is an amazing facility. It is bright airy and spotless. The care workers are extraordinary in their assistance and cheerfulness. The manager is caring and knowledgeable and always gives of her time generously. We would highly recommend Darsdale. 11 out of 10.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rutland House Sutton, London

Rutland is a haven of care and support for families that have to reluctantly put their loved ones in residential care. My mother has only been here for a few months but I can sleep soundly knowing the treat all of their residents with dignity and respect they all deserve regardless of their level of dementia. I have the greatest of respect for the staff and management.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Barchester Fairview House Care Home Aberdeen, Aberdeenshire

Mother moved in about 1 year ago and the standard of care is exemplary. Very attractive care home, ease of parking, nice well kept grounds.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Sunrise of Weybridge Weybridge, Surrey

Everybody is very helpful and nothing is ever too much trouble when I ask for anything.

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Milliner House Care Home Luton, Bedfordshire

All in all very good care all round staff from the manager down are very friendly and understanding. I would not hesitate in recommending to anyone seeking residential care..

Overall Standard : Excellent

Facilities : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Lime Tree Court Residential Care Home Bilston, West Midlands

I would highly recommend this care home, I know my husband is well looked after and leave him with total confidence with carers and staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Colne View Halstead, Essex
Respite resident

Mum enjoyed her time at Colne View particularly chatting to other residents and the activities. She liked all the staff and would be very happy to spend time there in the future if necessary.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Wylesfield Residential Home Llandrindod Wells, Powys

I have found Wylesfield in Llandrindod Wells very helpful in every way. The staff and management are 100%. I visit my mother most days and can see the care they give her. All I can say is a world that doesn't seem to care Wyesfield definitely does.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Sutton Manor Residential Home Sutton-in-Ashfield, Nottinghamshire

I have been very well looked after for me and my wife. I've been happy with all my needs in care and very happy with all my meals I would also come back if I needed care.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Valerie Manor Steyning, West Sussex

Super home, staff treat all residents with dignity and care. They do not talk down to them. Lovely setting. Varied entertainment and visits. Food good. The staff always keep me informed of any change with my dad.

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent