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42009 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Springbank House Chesterfield, Derbyshire
I think that all the staff are marvellous. The staff do as much as they can for you.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Kathleen B (Resident / Service User) on Thursday 31 December 2015.

Admirals Reach Residential & Nursing Home Chelmsford, Essex
i think it's very nice here. Though it sometimes takes me time to get used to staff they are all very good to me. I enjoy my food here. I really like my room especially now it has been redecorated and have a patio door.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Janet P (Resident / Service User) on Wednesday 30 December 2015.

Blacklake Lodge Stoke-on-Trent, Staffordshire
This home, the staff and management offers everything the previous home my mother lived in did not. It is clean,warm,quiet and smells nice. The staff and management are friendly,caring and calm with the residents. The food quality has a well deserved five star rating. All the rooms are bright, clean and the four communal areas have quality furniture with easy access on the same floor level. The exterior is attractive with large parking area and a huge pool with seating, also large maintained gardens. This home is run at an excellent level and inspires confidence.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Paul B (Son of Resident/Service User) on Tuesday 15 December 2015.

Meyer House Care Centre Erith, London
Everyone is treated as an individual. Dad has 24 hour care and he is safe and well looked after. Meyer House feels like a home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Submitted by Alison F (Daughter of Resident/Service User) on Thursday 19 November 2015.

Morel Court Penarth, Vale of Glamorgan
I would recommend any friend of mine (and have already done so) to apply for a place here, for it is 'next door to being at home'> After being here for 11 months I have never heard any member of staff arguing, being bad tempered or impatient with any resident. Their patience is quite unbelievable. our manageress handles ones problems kindly and straight away and she has made many improvements for us. Our Chaplain, Secretary, Volunteers and maintenance man all combine to make Morel Court a happy place to live.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Katherine Evans (Resident / Service User) on Monday 26 January 2015.

Autumn House Barnsley, South Yorkshire
After viewing several nursing homes, Autumn House stood out for the care, consideration, understanding and thoughtfulness that was being offered to its residents. Everyone is kind and welcoming, the wishes of every individual are taken into account and the staff go above and beyond to ensure their welfare is their utmost priority. The atmosphere of the home is very warm and loving, I have always felt welcome to visit, no matter what the time of day. The rehabilitation support has been and continues to be incredible. This is so important when you place the care of your loved one in the hands of others. The Manger, Nursing staff and the caring staff work tirelessly, with genuine love,care and passion in their hearts, I feel very lucky to have been able to get mum in Autumn House as I know her every need is cared for and her wishes taken into account and that she is respected as an individual. I have had experience of other nursing homes in the past and never have I seen or felt as much appreciation as I do for Autumn House. This place is totally unique and a one off. Thank you for everything you all do.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Autumn House? Extremely likely

Submitted by Debbie Warburton (Daughter-in-law of Resident/Service User) on Monday 26 January 2015. Review relates to December 2014.

Earsdon Grange Care Home Whitley Bay, Tyne & Wear
Staff make me feel welcomed and I enjoy sitting in the coffee shop drinking cups of tea.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Juana Brown (Resident / Service User) on Monday 26 January 2015.

Seymour House - Northwood Northwood, London
My dad has been in Seymour House for one month now, and what a relief it has been to have him staying there, albeit on a temporary placement at present! The Manager and all the staff I have met are lovely, always so pleasant and helpful, nothing is too much trouble. It is obvious that dad is well cared for and has everything he needs, even though his dementia means he cannot express this himself. I would not hesitate in recommending Seymour House; it has proved such an asset to dad's quality of life and great peace of mind to my family and me. I would rate it "excellent" in every respect but as it is still early days and I have not experienced the activities or all the facilities or food myself yet, would have to rate these as "good". I can only hope and pray that dad will be able to stay there long term!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Seymour House - Northwood? Extremely likely

Submitted by M.P. (Daughter of Resident/Service User) on Monday 26 January 2015. Review relates to January 2015.

Hardwick Dene St Neots, Cambridgeshire
My grandmother is very happy to be at Hardwick Dene she says it is like being at home with more choice. The staff are so lovely and nothing is too much trouble. There are lots of activities you can take part or not if you wish. The lovely night staff are always able to make you feel secure if you are worried. I would recommend this home to anyone looking for a happy place for your family member.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Hardwick Dene? Extremely likely

Submitted by Sam Sanderson (Granddaughter of Resident/Service User) on Monday 26 January 2015. Review relates to January 2015.

Ash Grange Care Home Walsall, West Midlands
I always like the food and the carers keep me clean and tidy, the home is lovely and clean. if you ask the carers to do anything they will do it if they have time or if I ask carers to fetch me anything they will.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Submitted by Beatie Harper (Resident / Service User) assisted by Y Meeson [Activity Co-ordinator] on Monday 26 January 2015.

Barchester Sutton Grange Care Home Southport, Lancashire
Memory Lane
The only way I can describe Sutton Grange is wonderful. from the moment I met the staff till the time Bill moved into the home they have been kind, caring and professional with us. Bill is now a different person, happy, relaxed and at home with them, they feel and are his family. He is understood and treated with respect. The home itself is beautiful and the food is excellent. We are so grateful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Barchester Sutton Grange Care Home? Extremely likely

Submitted by Muriel Whiteley (Friend of Resident/Service User) on Monday 26 January 2015. Review relates to December 2014.

Barchester Sutton Grange Care Home Southport, Lancashire
Excellent purpose-built facilities.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Barchester Sutton Grange Care Home? Extremely likely

Submitted by Marion H (Sister of Resident/Service User) on Monday 26 January 2015. Review relates to December 2014.

Castlecroft Residential Care Home Birmingham, West Midlands
Excellent carers!
From the day mom arrived, she has been dignity and support. It is obvious to see, the carers enjoy their job. They take time to 'get to know the residents' and genuinely interested to hear about their lives. Mom has been a resident at Castlecroft for only 3 months but due to the interaction she receives, she is happy and contented, with signs of her old personality returning.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Castlecroft Residential Care Home? Extremely likely

Submitted by Sally Holden (Daughter of Resident/Service User) on Monday 26 January 2015. Review relates to October 2014.

The Croft Wolverhampton, West Midlands
The home is very welcoming, staff all caring, attentive and chat to residents regularly. Home is of good standard, cleanliness, decor etc. Meals are served in dining rooms which is nice, residents together and chat. Overall a good care home.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by Stephen H (Son of Resident/Service User) on Monday 26 January 2015.

St John's Droitwich, Worcestershire
My mother was a resident at St John's care home, Droitwich between June 2014 to end of Sept 2014. I cannot thank the care home enough for the high level of care, support, kindness & empathy they showed my mother & equally to myself & my family. The care they gave was outstanding on ALL levels. I am only grateful to have found such a wonderful care home for my mother to have spent her last few months.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend St John's? Extremely likely

Submitted by Emma M (Daughter of Resident/Service User) on Sunday 25 January 2015. Review relates to July 2014.

Willow Brook House Corby, Northamptonshire
Thanks for looking after my mother during her stay at willow-brook House. The staff showed care and concern and looked after my mother Well. Problems were listened to and resolved. So thanks again.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Willow Brook House? Extremely likely

Submitted by Brendan Maher (Son of Resident/Service User) on Sunday 25 January 2015. Review relates to September 2014.

Signature at Cliveden Manor Marlow, Buckinghamshire
Both my wheelchair bound parents are at Cliveden Manor. There is nowhere else quite like it and it is just perfect for them and their needs. The staff are friendly and the nursing is professional. The social side of the home is outstanding and the entertainment it provides is what makes my parents enjoy it so much. The facilities are first class and the food is terrific. Families are made to feel welcome at all times, and we have been to family meals and xmas parties at Cliveden Manor. My parents are in the coffee bar by reception most days as the busy but relaxed community feel is what makes them happiest. I would recommend Cliveden Manor to anyone. The professional management of the place gives us confidence that this is the best place for my parents.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Signature at Cliveden Manor? Extremely likely

Submitted by Simon D (Son of Resident/Service User) on Sunday 25 January 2015. Review relates to December 2014.

Dove Court Seaton, Devon
My father is a resident at Dove Court, the staff are extremely friendly and nothing is too much hassel. My father is very happy there, and visiting is always a pleasant experience. It's comforting knowing he is in such safe and caring hands!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Dove Court? Likely

Submitted by Mr S (Son of Resident/Service User) on Sunday 25 January 2015. Review relates to January 2015.

Richmond House Care Home Rhyl, Denbighshire
Dad entered richmond house in December 2014 after him no longer being able to live at home, In the time he has been there I have found a great improvement in his well being. Staff very welcoming happy atmosphere always happy to help very clean bright and airy. Dad being a man that loves his food says the food is great and there is plenty of variety. I can not praise Richmond House and all their loyal staff enough for their care for dad everything is a credit to you and your dedicated staff highly recommend. Linda and Paul Roberts daughter and son in law.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Richmond House Care Home? Extremely likely

Submitted by Linda Roberts (Daughter of Resident/Service User) on Sunday 25 January 2015. Review relates to December 2014.

Haunton Hall Nursing Home Tamworth, Staffordshire
Anyone looking for a care home for a loved one must put Haunton Hall at the top of their list. It is a massive decision when you have to put a relative into a care home and dad and I were both stressed about it, but we soon knew that we had made the right choice. Haunton Hall is a wonderful care home where kindness, expertise, compassion and most importantly dignity, shine through. The owners, management and staff all work to an extremely high standard - nothing is too much trouble. Communication with both residents and relatives is excellent. Both the staff and management are approachable and willing to listen to any concerns and suggestions. I was always involved with dad’s care plan. Dad suffered from Dementia and on occasions his behaviour could be very challenging, this was always dealt with in a highly professional manner. I never had any concerns with regard to dad’s happiness or welfare. The staff are always friendly, courteous, caring, cheerful and kind. I visited dad on a regular basis and was always made to feel very welcome. The home is very clean and the food is always to a high standard - in fact Haunton Hall is not just a care home it is a home. I am proud to recommend Haunton Hall, it is a very well run care home. The staff combine professionalism with warmth and this creates a comfortable and warm atmosphere. The wonderful grounds are an added bonus. My dad loved living there - his own words. The owners are currently upgrading/renovating the property. Haunton Hall has a bright future and all of the management and staff should be proud of the part they play in making a difference to peoples lives. Thank you for making the final months of my dad’s life so memorable. I would definitely recommend Haunton Hall to anybody looking for a care home - I want to book a room for myself!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Haunton Hall Nursing Home? Extremely likely

Submitted by Clare C (Daughter of Resident/Service User) on Sunday 25 January 2015. Review relates to December 2014.

Cooperscroft Potters Bar, Hertfordshire
My Dad moved in a few weeks ago and I really can't fault anything about Cooperscroft. If you are thinking about it I'd recommend you phone up and visit and just see for yourself. The staff are fantastic, they are professional, caring and always have time for Dad. The facilities are great and Dad's room is very homely. Dad enjoys the activities and as a family we always feel very welcomed. We've had 2 family meals there and the food is gorgeous. My 3 year old son loves coming with me to visit, he is getting to know the other residents and happily goes over and chats/plays with them.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Cooperscroft? Extremely likely

Submitted by Stebbie H (Daughter of Resident/Service User) on Sunday 25 January 2015. Review relates to January 2015.

Defoe Court Care Home Newton Aycliffe, Durham
Although my mother was only in the home for three weeks we were looked after that is mam and our family visiting on a continues rota, or grandchildren even bringing their pet rabbits in to show their great nan. As mam took ill she was looked after probably better than in hospital and at the end the staff showed fantastic dignity and support. My humble thanks to a very dedicated team.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Defoe Court Care Home? Extremely likely

Submitted by Richard Jones (Son of Resident/Service User) on Sunday 25 January 2015. Review relates to December 2014.

Hawthorn Court Hebburn, Tyne & Wear
My mother was resident in this care home for almost 3 years and was treat with compassion and dignity throughout her time there. The home is immaculately clean and the care assistants and domestic staff were a credit to their profession. The home has a friendly homely feel and I haven't seen better in a care home anywhere else.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Hawthorn Court? Extremely likely

Submitted by DEBORAH JOHNSON (Daughter of Resident/Service User) on Sunday 25 January 2015. Review relates to May 2013.

Hartwood House Lyndhurst, Hampshire
My Father is happy in his environment. He is treated with dignity and respect, enjoys the food and activities provided.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Barbara B (Daughter of Resident/Service User) on Friday 23 January 2015.

Lever Edge House Bolton, Greater Manchester
Staff extremely friendly and supportive. Staff all recognise me and inform me how my mother is either by telephone or in person. Meals are excellent and my mother is very happy at Lever Edge and especially likes Tuesday when there is dancing.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Lever Edge House? Extremely likely

Submitted by Wendy Insley (Daughter of Resident/Service User) on Friday 23 January 2015. Review relates to January 2015.

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