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I find the staff very pleasant and informative if I have queries about my dad someone is always able to tell me what I want to know. Rooms are cleaned regularly I have never had to complain about my dads care.

How likely would you be to recommend Dale Park Care Home? Extremely LIKELY

Care / Support: Good

Staff: Satisfactory

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

The Risings give me such peace of mind knowing that mum is extremely well cared for and all of her needs are being met. The management and staff are always approachable and friendly so you can call on their experience if you're unsure of anything. So pleased The Risings had room for mum at such short notice - so grateful.

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Thank you Rugby care staff for looking after my husband when I wasn't able to.

How likely would you be to recommend Rugby Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have had to speak to the manager of the home several times about certain things that I didn't like, and she has been excellent, and has sorted out everything that I have asked of her. I can honestly say she has been the best manager since my friend has been there. The chef is going and there is a new one. I will also say all the time she is in charge I will 100% recommend you as a care home.

How likely would you be to recommend Cornford House? Extremely LIKELY

Care / Support: Good

Staff: Satisfactory

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Satisfactory

My dad went into Belford House four months in November 2015, it was a very big decision as he was leaving his home of 30 years but we as a family haven't looked back. He looks so much better. He loves the company and all the staff are lovely, nothing is too much trouble. The home itself is beautifully decorated and clean. The food is delicious, when can I move in :)

How likely would you be to recommend Belford House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband has been a resident in Canning Court for 16 months. We liked the home because of the amount of space; my husband paces a lot and there is plenty of space for him to walk freely. There are also several lounges. so plenty of places to sit comfortably when family and friends visit and residents have plenty of choices of where to sit and relax. My husband has a poor appetite and the staff do all they can to encourage him to eat, he has often needed help eating and there has always been a member of staff to sit with him for as long as it has taken to feed him. They also ensure he drinks plenty through the day as he would forget if not prompted.
We are always kept informed of any worries the staff have about his health and well-being and are always informed of any concerns they have, and are then involved in discussions about what can be done to improve things for him. On occasions when he has not been well, we have quickly been informed. The local GP regularly visits and comes promptly when some one is ill. The staff are always willing to listen to any concerns, and are also ready with a shoulder to lean on and a cup of tea when needed.
It is a very difficult time for anyone having to put a loved one in a home. The staff at Canning Court helped us through the difficult first few weeks and have continued to be there to support the whole family and make my husband's life as good as it can be.

How likely would you be to recommend Canning Court Care Home? Extremely LIKELY

Care / Support: Excellent

My mother is extremely well looked after 24/7 and that is due to the high standards set and expected by the management team and staff. My mother is encouraged to join in with a wide range of activities and they recognise what she enjoys. All the staff are exceptionally caring and kind, they all know my mum and treat her with respect and dignity. Odd issues that crop up are quickly resolved. Sunrise of Westbourne was recommended to us and we have no hesitation in recommending it to others.

How likely would you be to recommend Sunrise of Westbourne? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

I came into the home as a matter of urgency as my wife (my carer) was taken to hospital and I was in the within the same day. I had a great en-suite room and the ground floor. The staff were excellent and the food was great too. I would come back. The manager and staff took great care of me.

How likely would you be to recommend Rugby Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I was looking for three improvements for my mums remaining life- security, social interaction and care both personal and medical. Since she has moved to the care home she has received all of the above in abundance. Her unhappiness has disappeared as she feels supported and included in the "home life". An excellent result in a few weeks. Thank you.

How likely would you be to recommend Sunrise of Virginia Water? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

My husband has been a resident in Canning Court for 16 months. We liked the home because of the amount of space; my husband paces a lot and there is plenty of space for him to walk freely. There are also several lounges. so plenty of places to sit comfortably when family and friends visit and residents have plenty of choices of where to sit and relax. My husband has a poor appetite and the staff do all they can to encourage him to eat, he has often needed help eating and there has always been a member of staff to sit with him for as long as it has taken to feed him. They also ensure he drinks plenty through the day as he would forget if not prompted.
We are always kept informed of any worries the staff have about his health and well-being and are always informed of any concerns they have, and are then involved in discussions about what can be done to improve things for him. On occasions when he has not been well, we have quickly been informed. The local GP regularly visits and comes promptly when some one is ill. The staff are always willing to listen to any concerns, and are also ready with a shoulder to lean on and a cup of tea when needed.
It is a very difficult time for anyone having to put a loved one in a home. The staff at Canning Court helped us through the difficult first few weeks and have continued to be there to support the whole family and make my husband's life as good as it can be.

How likely would you be to recommend Canning Court Care Home? Extremely LIKELY

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

My mum was only in just over a week before Christmas for palliative care, but in that short time she was always cared for with dignity and we could visit day or night and were always made to feel welcome by all the staff.

How likely would you be to recommend The Meadows? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care and prompt responses are first class. They thoroughly deserve their outstanding classification on their CQC report. My husband could not receive better care. I have already recommended this home to someone else.

How likely would you be to recommend Lawton Rise Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

My husband has been a resident in Canning Court for 16 months. We liked the home because of the amount of space; my husband paces a lot and there is plenty of space for him to walk freely. There are also several lounges. so plenty of places to sit comfortably when family and friends visit and residents have plenty of choices of where to sit and relax. My husband has a poor appetite and the staff do all they can to encourage him to eat, he has often needed help eating and there has always been a member of staff to sit with him for as long as it has taken to feed him. They also ensure he drinks plenty through the day as he would forget if not prompted.
We are always kept informed of any worries the staff have about his health and well-being and are always informed of any concerns they have, and are then involved in discussions about what can be done to improve things for him. On occasions when he has not been well, we have quickly been informed. The local GP regularly visits and comes promptly when some one is ill. The staff are always willing to listen to any concerns, and are also ready with a shoulder to lean on and a cup of tea when needed.
It is a very difficult time for anyone having to put a loved one in a home. The staff at Canning Court helped us through the difficult first few weeks and have continued to be there to support the whole family and make my husband's life as good as it can be.

How likely would you be to recommend Canning Court Care Home? Extremely LIKELY

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

The Risings give me such peace of mind knowing that mum is extremely well cared for and all of her needs are being met. The management and staff are always approachable and friendly so you can call on their experience if you're unsure of anything. So pleased The Risings had room for mum at such short notice - so grateful.

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I started volunteering over a year ago and everyone is very welcoming. The home itself is lovely and bright and the new décor is very stylish. I've always found all the staff very helpful and pleasant.

How likely would you be to recommend Cold Springs Park Care Home? Extremely LIKELY

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Activities: Excellent

Safety / Security: Good

My mother has been resident here for 1 month, in that time I have found her, always clean and comfortable. This is all I can ask as she is confined to bed. The cleanliness and care here is first class. I would like say thank you to everyone.

How likely would you be to recommend Stoneyford Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I viewed several care homes in my area and Burcot Grange was by far the best in my opinion. The buildings are immaculately clean and well decorated, The bedrooms are spacious and light and the residents lounges are homely and welcoming. Meals are nutritious and well presented and most importantly the staff are kind and respectful. Burcot Grange is like a home rather than an institution and we are so glad that our mother can live there.

How likely would you be to recommend Burcot Grange? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

I was looking for three improvements for my mums remaining life- security, social interaction and care both personal and medical. Since she has moved to the care home she has received all of the above in abundance. Her unhappiness has disappeared as she feels supported and included in the "home life". An excellent result in a few weeks. Thank you.

How likely would you be to recommend Sunrise of Virginia Water? Extremely LIKELY

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found that Brampton View care home is providing the best care possible for my mother who is on the nursing floor. The staff are providing for her needs in a professional and caring way. All sections of staff from nursing, housekeeping and maintenance are polite and friendly. The reception team are welcoming and helpful. My family and I wish to convey our sincere thanks for the support Brampton view is providing for us and our mother at a very difficult time. Thank you.

How likely would you be to recommend Brampton View Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

I have had to speak to the manager of the home several times about certain things that I didn't like, and she has been excellent, and has sorted out everything that I have asked of her. I can honestly say she has been the best manager since my friend has been there. The chef is going and there is a new one. I will also say all the time she is in charge I will 100% recommend you as a care home.

How likely would you be to recommend Cornford House? Extremely LIKELY

Food & Drink: Poor

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Satisfactory

Efficiency of the staff is great.

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The home is satisfactory, would like to see the patients getting out more.

How likely would you be to recommend The Laurels & Pine Lodge? Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Satisfactory

Facilities: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Activities: Satisfactory

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

This is a wonderful nursing home. The facilities and bedrooms are lovely, as are the sitting rooms. Medical/nursing care is excellent. Mostly though it is the care that the residents receive that is the outstanding feature of the home. The staff from the manager and deputy manager, right through to all staff who work there, are caring, kind, with a genuine love for the residents. Cannot praise them enough. My mum loves it there, and staff were extremely kind to family.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

I started volunteering over a year ago and everyone is very welcoming. The home itself is lovely and bright and the new décor is very stylish. I've always found all the staff very helpful and pleasant.

How likely would you be to recommend Cold Springs Park Care Home? Extremely LIKELY

Overall Standard: Good

Treated with Dignity: Excellent

The care and prompt responses are first class. They thoroughly deserve their outstanding classification on their CQC report. My husband could not receive better care. I have already recommended this home to someone else.

How likely would you be to recommend Lawton Rise Care Home? Extremely LIKELY

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

It is very evident that Salisbury House is a well run care home with dedicated and capable staff. My Mum moved to Salisbury House in November 2015 and within two weeks had decided that it was the place for her and she wanted to stay permanently. Mum's physical care has been a priority for the staff during that time with several issues being picked up and resolved quickly. Most importantly Mum's emotional well being has increased massively since she moved in. The staff are friendly and caring and the general atmosphere is that of a happy home. Mum is very settled and comfortable and thinks the staff are great.

The home itself is well maintained and attractive and there is a lively atmosphere with residents obviously enjoying each others company.

The management and staff are very approachable and always willing to give advice and assistance.

The family feel very lucky to have found such a wonderful home for Mum - a place where we know she is happy and well cared for. Thank you.

How likely would you be to recommend Salisbury House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

My mother is extremely well looked after 24/7 and that is due to the high standards set and expected by the management team and staff. My mother is encouraged to join in with a wide range of activities and they recognise what she enjoys. All the staff are exceptionally caring and kind, they all know my mum and treat her with respect and dignity. Odd issues that crop up are quickly resolved. Sunrise of Westbourne was recommended to us and we have no hesitation in recommending it to others.

How likely would you be to recommend Sunrise of Westbourne? Extremely LIKELY

Treated with Dignity: Excellent

My mother has been in Linden House for 2 months and I am really pleased with the home along with the staff and management everyone is really friendly and more importantly deals with my mothers needs very quickly and efficiently.

How likely would you be to recommend Linden House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

It's a good home with a lots of nice people.

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

My husband has been a resident in Canning Court for 16 months. We liked the home because of the amount of space; my husband paces a lot and there is plenty of space for him to walk freely. There are also several lounges. so plenty of places to sit comfortably when family and friends visit and residents have plenty of choices of where to sit and relax. My husband has a poor appetite and the staff do all they can to encourage him to eat, he has often needed help eating and there has always been a member of staff to sit with him for as long as it has taken to feed him. They also ensure he drinks plenty through the day as he would forget if not prompted.
We are always kept informed of any worries the staff have about his health and well-being and are always informed of any concerns they have, and are then involved in discussions about what can be done to improve things for him. On occasions when he has not been well, we have quickly been informed. The local GP regularly visits and comes promptly when some one is ill. The staff are always willing to listen to any concerns, and are also ready with a shoulder to lean on and a cup of tea when needed.
It is a very difficult time for anyone having to put a loved one in a home. The staff at Canning Court helped us through the difficult first few weeks and have continued to be there to support the whole family and make my husband's life as good as it can be.

How likely would you be to recommend Canning Court Care Home? Extremely LIKELY

Treated with Dignity: Excellent

Both my mother and father have spent time at Abberton Manor and I have always found the staff very caring and professional. Everything is done to ensure the residents comfort and safety. The house is like a home.

How likely would you be to recommend Abberton Manor? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

It's a good home with a lots of nice people.

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found that Brampton View care home is providing the best care possible for my mother who is on the nursing floor. The staff are providing for her needs in a professional and caring way. All sections of staff from nursing, housekeeping and maintenance are polite and friendly. The reception team are welcoming and helpful. My family and I wish to convey our sincere thanks for the support Brampton view is providing for us and our mother at a very difficult time. Thank you.

How likely would you be to recommend Brampton View Care Home? Extremely LIKELY

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am so pleased to know that my brother is well cared for. The staff are lovely and friendly and will always give their time to chat with you. Their garden is beautifully looked after, thank you, and is a pleasure to sit in and walk round. Well done to you all and thank you for your care of my brother and all the residents.

How likely would you be to recommend Hartsholme House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

I viewed several care homes in my area and Burcot Grange was by far the best in my opinion. The buildings are immaculately clean and well decorated, The bedrooms are spacious and light and the residents lounges are homely and welcoming. Meals are nutritious and well presented and most importantly the staff are kind and respectful. Burcot Grange is like a home rather than an institution and we are so glad that our mother can live there.

How likely would you be to recommend Burcot Grange? Extremely LIKELY

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I love it here, all the staff are lovely and kind, I'm not used to being looked after, I would definitely recommend it.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

It is very evident that Salisbury House is a well run care home with dedicated and capable staff. My Mum moved to Salisbury House in November 2015 and within two weeks had decided that it was the place for her and she wanted to stay permanently. Mum's physical care has been a priority for the staff during that time with several issues being picked up and resolved quickly. Most importantly Mum's emotional well being has increased massively since she moved in. The staff are friendly and caring and the general atmosphere is that of a happy home. Mum is very settled and comfortable and thinks the staff are great.

The home itself is well maintained and attractive and there is a lively atmosphere with residents obviously enjoying each others company.

The management and staff are very approachable and always willing to give advice and assistance.

The family feel very lucky to have found such a wonderful home for Mum - a place where we know she is happy and well cared for. Thank you.

How likely would you be to recommend Salisbury House? Extremely LIKELY

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

This is a wonderful nursing home. The facilities and bedrooms are lovely, as are the sitting rooms. Medical/nursing care is excellent. Mostly though it is the care that the residents receive that is the outstanding feature of the home. The staff from the manager and deputy manager, right through to all staff who work there, are caring, kind, with a genuine love for the residents. Cannot praise them enough. My mum loves it there, and staff were extremely kind to family.

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I think everyone does a great job around here, everyone works really hard but is always smiling.

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I love it here, all the staff are lovely and kind, I'm not used to being looked after, I would definitely recommend it.

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am so pleased to know that my brother is well cared for. The staff are lovely and friendly and will always give their time to chat with you. Their garden is beautifully looked after, thank you, and is a pleasure to sit in and walk round. Well done to you all and thank you for your care of my brother and all the residents.

How likely would you be to recommend Hartsholme House? Extremely LIKELY

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I think everyone does a great job around here, everyone works really hard but is always smiling.

Overall Standard: Excellent

Treated with Dignity: Excellent