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This is the 3rd home my mother has been in and by far the best. At last we have found a place that understands the needs of a person with dementia. They have activities everyday, the staff are naturally easy and friendly with the residents. The food is great and served nicely, it's always warm and well presented. My mother has put on 10 kg in 6 months after losing it in 10 months whilst at another place. Her room is always spotless and she is always wearing her own clothes that are clean and pressed. Rosedale is a total credit to care of the elderly. I cannot say enough how Rosedale has changed my mother's life.

How likely would you be to recommend Rosedale Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

My mother was admitted for emergency respite care overnight and the care home staff could not have been more helpful and professional. I felt completely confident that my mother was in safe and caring hands at the end of her life and receiving the constant attention she needed for her condition.

How likely would you be to recommend Mistley Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Priors Mead has greatly exceeded expectations. We are very happy with the care my Dad is receiving. The facilities are excellent, and every single one of the staff treat the residents with respect and endless patience.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

I have been here almost for about 12 months now and I am happy and satisfied with the care I receive. Staff are kind and treat me with respect and dignity. I shall recommend the home for everyone.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Priors Mead was as close to home from home as I could find for my Dad. He brought some of his favourite pieces of furniture, his pictures, photo albums, lights etc. in fact he could have brought whatever he wanted as long as it physically fitted into his room. The room was bright and airy, newly decorated for moving in and had a nice outlook where he could watch people coming and going along the road. Dad had dementia but was physically still quite mobile. The staff encouraged him to take part in the in-house activities, though he was more interested in going out on trips and visits or just enjoying the beautiful garden. Dad was always treated with respect and friendliness, despite the fact that I'm sure he was quite difficult and awkward at time. I was always made to feel very welcome when I visited as were his grandchildren and great grandchildren - it didn't feel like a care home - it was just Dad's home. A big thank you to the staff at Prior's Mead.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

My mother has been in Elmcroft for 9 days and her care has been excellent. She loved it. The staff and the care has been exceptional.

How likely would you be to recommend Elmcroft? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

I regularly visit my friend at The Bay. On this occasion I happened to visit on the day they were holding a summer fair and I was very impressed indeed. The home always has a very welcoming and warm feeling, spotlessly clean and the staff always polite and kind. Everyone constantly smiling and obviously happy in their work this was reflected in the residents too.
It was so nice to see some of the residents outside enjoying the many stalls they had, and so many visitors. This was my first visit since they completed their 1950's lounge which I believe aids with memories etc., the room is marvellous with retro wall paper that I remember my aunt having even the flying ducks on the wall.
My friend thoroughly enjoyed a burger from the barbecue and even won a prize on the hook a duck.
Its so nice and reassuring to walk into a nursing home like this most certainly a home from home and a credit to the staff, we definitely need many more homes like this around the country.

How likely would you be to recommend The Bay Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Very friendly carers and a very nice family feeling to the place. Plenty of activities and facilities are excellent.

How likely would you be to recommend Field View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Since my mother has been in care homes (3). This has honestly been the best. The staff are friendly and motivated, it is clean and the food is nourishing and menu varied. Hot and cold drinks are always provided to residents and family. I have every confidence that my mothers needs are met more than adequately.

How likely would you be to recommend Rowallan House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

The care home my father is in is lovely I am very pleased he is there, the staff are very caring and friendly. They make you feel very welcome.

How likely would you be to recommend Seven Arches? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

I have been here just over 18 months and I have found nothing but dedication and honesty. The staff here are hard working and care as first class to sum it up I would recommend the home to anyone, short or long stay, as everyone gets first class treatment.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Satisfactory

Priors Mead was as close to home from home as I could find for my Dad. He brought some of his favourite pieces of furniture, his pictures, photo albums, lights etc. in fact he could have brought whatever he wanted as long as it physically fitted into his room. The room was bright and airy, newly decorated for moving in and had a nice outlook where he could watch people coming and going along the road. Dad had dementia but was physically still quite mobile. The staff encouraged him to take part in the in-house activities, though he was more interested in going out on trips and visits or just enjoying the beautiful garden. Dad was always treated with respect and friendliness, despite the fact that I'm sure he was quite difficult and awkward at time. I was always made to feel very welcome when I visited as were his grandchildren and great grandchildren - it didn't feel like a care home - it was just Dad's home. A big thank you to the staff at Prior's Mead.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

I regularly visit my friend at The Bay. On this occasion I happened to visit on the day they were holding a summer fair and I was very impressed indeed. The home always has a very welcoming and warm feeling, spotlessly clean and the staff always polite and kind. Everyone constantly smiling and obviously happy in their work this was reflected in the residents too.
It was so nice to see some of the residents outside enjoying the many stalls they had, and so many visitors. This was my first visit since they completed their 1950's lounge which I believe aids with memories etc., the room is marvellous with retro wall paper that I remember my aunt having even the flying ducks on the wall.
My friend thoroughly enjoyed a burger from the barbecue and even won a prize on the hook a duck.
Its so nice and reassuring to walk into a nursing home like this most certainly a home from home and a credit to the staff, we definitely need many more homes like this around the country.

How likely would you be to recommend The Bay Nursing Home? Extremely Likely

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

This is the 3rd home my mother has been in and by far the best. At last we have found a place that understands the needs of a person with dementia. They have activities everyday, the staff are naturally easy and friendly with the residents. The food is great and served nicely, it's always warm and well presented. My mother has put on 10 kg in 6 months after losing it in 10 months whilst at another place. Her room is always spotless and she is always wearing her own clothes that are clean and pressed. Rosedale is a total credit to care of the elderly. I cannot say enough how Rosedale has changed my mother's life.

How likely would you be to recommend Rosedale Nursing Home? Extremely Likely

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother was cared for at Priors Mead for the last three years of her life, we found the home to be cosy and caring despite my mother's sometimes difficult personality, the staff looked after their residents well and introduced all kinds of experiences to keep them active and alert, they even organised parties for them and their relatives.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Priors Mead has greatly exceeded expectations. We are very happy with the care my Dad is receiving. The facilities are excellent, and every single one of the staff treat the residents with respect and endless patience.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Care is excellent. Staff are patient and caring. Room is light, airy and kept clean. Mother says food is very good.

How likely would you be to recommend Poplars Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Since my mother has been in care homes (3). This has honestly been the best. The staff are friendly and motivated, it is clean and the food is nourishing and menu varied. Hot and cold drinks are always provided to residents and family. I have every confidence that my mothers needs are met more than adequately.

How likely would you be to recommend Rowallan House? Extremely Likely

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

They take excellent care of my grandfather and always keep me up to date regarding his conditions which is extremely valuable and reassuring to me as the nature of my employment doesn't always allow me to visit my grandfather as much as I would like.

How likely would you be to recommend Coton House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Priors Mead was as close to home from home as I could find for my Dad. He brought some of his favourite pieces of furniture, his pictures, photo albums, lights etc. in fact he could have brought whatever he wanted as long as it physically fitted into his room. The room was bright and airy, newly decorated for moving in and had a nice outlook where he could watch people coming and going along the road. Dad had dementia but was physically still quite mobile. The staff encouraged him to take part in the in-house activities, though he was more interested in going out on trips and visits or just enjoying the beautiful garden. Dad was always treated with respect and friendliness, despite the fact that I'm sure he was quite difficult and awkward at time. I was always made to feel very welcome when I visited as were his grandchildren and great grandchildren - it didn't feel like a care home - it was just Dad's home. A big thank you to the staff at Prior's Mead.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

From the moment you walk into Fernhill you can feel how friendly it is, the staff know and greet everyone by name. Mum loves being here and enjoys all the activities provided. There are lots of outside visits and excursions on the mini bus for all the residents to enjoy on a weekly basis. I as a carer have support and advice consistently.

How likely would you be to recommend Fernhill? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

I have been here just over 18 months and I have found nothing but dedication and honesty. The staff here are hard working and care as first class to sum it up I would recommend the home to anyone, short or long stay, as everyone gets first class treatment.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been treated and cared for with dignity and kindness. She says she enjoys the friendly camaraderie and the laughs she has with the staff. I have also found the staff to be helpful and efficient. The atmosphere is relaxed, but controlled and I am happy she is well cared for.

How likely would you be to recommend Poplars Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

My mother was cared for at Priors Mead for the last three years of her life, we found the home to be cosy and caring despite my mother's sometimes difficult personality, the staff looked after their residents well and introduced all kinds of experiences to keep them active and alert, they even organised parties for them and their relatives.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very impressed with this care home, they have looked after my mum for nearly 2 years. Sadly she has just passed away. The last 6 months have been very hard as she deteriorated by not walking, then not eating, they tried so hard to feed her with extra cream etc. in her food and drinks but sadly she gave up eating. All staff are very caring.

How likely would you be to recommend Priory Residential Home Ltd? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

They take excellent care of my grandfather and always keep me up to date regarding his conditions which is extremely valuable and reassuring to me as the nature of my employment doesn't always allow me to visit my grandfather as much as I would like.

How likely would you be to recommend Coton House? Extremely Likely

Value for Money: Don't Know

Overall Standard: Good

Treated with Dignity: Excellent

Care is excellent. Staff are patient and caring. Room is light, airy and kept clean. Mother says food is very good.

How likely would you be to recommend Poplars Care Home? Extremely Likely

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

From the moment you walk into Fernhill you can feel how friendly it is, the staff know and greet everyone by name. Mum loves being here and enjoys all the activities provided. There are lots of outside visits and excursions on the mini bus for all the residents to enjoy on a weekly basis. I as a carer have support and advice consistently.

How likely would you be to recommend Fernhill? Extremely Likely

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very impressed with this care home, they have looked after my mum for nearly 2 years. Sadly she has just passed away. The last 6 months have been very hard as she deteriorated by not walking, then not eating, they tried so hard to feed her with extra cream etc. in her food and drinks but sadly she gave up eating. All staff are very caring.

How likely would you be to recommend Priory Residential Home Ltd? Extremely Likely

Overall Standard: Excellent

Treated with Dignity: Excellent

I regularly visit my friend at The Bay. On this occasion I happened to visit on the day they were holding a summer fair and I was very impressed indeed. The home always has a very welcoming and warm feeling, spotlessly clean and the staff always polite and kind. Everyone constantly smiling and obviously happy in their work this was reflected in the residents too.
It was so nice to see some of the residents outside enjoying the many stalls they had, and so many visitors. This was my first visit since they completed their 1950's lounge which I believe aids with memories etc., the room is marvellous with retro wall paper that I remember my aunt having even the flying ducks on the wall.
My friend thoroughly enjoyed a burger from the barbecue and even won a prize on the hook a duck.
Its so nice and reassuring to walk into a nursing home like this most certainly a home from home and a credit to the staff, we definitely need many more homes like this around the country.

How likely would you be to recommend The Bay Nursing Home? Extremely Likely

Overall Standard: Excellent

Treated with Dignity: Excellent

We are delighted with the care and support that our friend is receiving. The house is always clean, the staff welcoming and responsive and the grounds are beautiful. We could not ask for more.

How likely would you be to recommend Bramble Cottage? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been treated and cared for with dignity and kindness. She says she enjoys the friendly camaraderie and the laughs she has with the staff. I have also found the staff to be helpful and efficient. The atmosphere is relaxed, but controlled and I am happy she is well cared for.

How likely would you be to recommend Poplars Care Home? Extremely Likely

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I would like to say that they (the staff) provide the ultimate in service. I'm always treated with the utmost respect. I'm particularly fond of my physiotherapy team. They work very well together as a team. Thanks particularly to a certain few. The physio team fill me with motivation and they do a tremendous amount work for everyone here. The home is a happy place which I'm proud to be a resident of and a member of the resident's committee. I've made a lot of good friends here. It's truly a wonderful place to be. The staff always respect my privacy and my mood swings. They make me laugh and bring happiness to my life. Also I would like to mention the Activities team for making my life happy and vibrant.
Overall I'm impressed with the service and I recommend it to anyone who's physical needs require such a place.

How likely would you be to recommend Beacher Hall Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Emily WIlson, Customer Service Administrator at Beacher Hall Care Home responded to this review on 28 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Mum stayed in home for two weeks. The home and service were second to none. Staff were very caring and treated mum with dignity. We'll be back and thank you to the team.

How likely would you be to recommend Ryeview Manor Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My Mother has been a resident at Sutton Valence since October 2006 and settled in very quickly and enjoyed watching all the activities that were going on. She enjoys
all her food which is all cooked on the premises and is very well looked after by all the wonderful staff led by a very good manager and her team. So it appears to be home
from home and not at all like a care home.

How likely would you be to recommend Sutton Valence Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

I find all the staff friendly and very accommodating towards the needs of my Auntie. The quality of service is exceptional. The home really feels like a home from home. The property is maintained to a very high standard.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have recently spent 2 weeks respite at Dove Court, I was a bit unwell when I started my stay, with help from the staff I am now a lot better and going home. The staff made me feel very welcome, I shall miss them, but am looking forward to going to my own home.

How likely would you be to recommend Dove Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

My Mother has been a resident at Sutton Valence since October 2006 and settled in very quickly and enjoyed watching all the activities that were going on. She enjoys
all her food which is all cooked on the premises and is very well looked after by all the wonderful staff led by a very good manager and her team. So it appears to be home
from home and not at all like a care home.

How likely would you be to recommend Sutton Valence Care Home? Extremely Likely

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I couldn't be happier that my mother is in a residential home, where all the staff are so caring, everything is done to make the residents feel they are in their own home to the smallest detail. Lots of ideas for entertainments and outings, celebrations. Lots of pampering with hairdressers weekly, everything to make an elderly person, with perhaps physical or memory problems, feel very much alive and enjoying life. Plenty of stimulation for the mind with quizzes and general knowledge crosswords, a lot of care in serving freshly prepared meals on the premises with plenty of variety and imagination and presentation always different depending on the celebration. Lovely parties at Christmas and garden parties in the summer, the house and garden is very nicely kept , constant care and attention. Full care and attention by the staff always monitoring to make sure all is well, the slightest problem of health is dealt with immediately bringing in the local GP's to give treatment and follow up.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I have recently spent 2 weeks respite at Dove Court, I was a bit unwell when I started my stay, with help from the staff I am now a lot better and going home. The staff made me feel very welcome, I shall miss them, but am looking forward to going to my own home.

How likely would you be to recommend Dove Court? Extremely Likely

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Hi, My mom has been at Goldenhill now for just over a year. She is 94 and not very mobile. The staff are always very helpful and kind to my mom and me. Its seems a happy place for the residents and the people that work there. My mom has her hair permed about once a month at the salon there. She is happy and contented. A couple of times because of her health, she has had to go to the hospital, both times one of the staff were kind enough to go with her and stay at the hospital, till I could get there. The home is always very clean and no smells. Some times I visit my mom when they feed her, the food always looks tasty as if its home made. The manager is always very helpful and free for a chat.

How likely would you be to recommend Goldenhill Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

I couldn't be happier that my mother is in a residential home, where all the staff are so caring, everything is done to make the residents feel they are in their own home to the smallest detail. Lots of ideas for entertainments and outings, celebrations. Lots of pampering with hairdressers weekly, everything to make an elderly person, with perhaps physical or memory problems, feel very much alive and enjoying life. Plenty of stimulation for the mind with quizzes and general knowledge crosswords, a lot of care in serving freshly prepared meals on the premises with plenty of variety and imagination and presentation always different depending on the celebration. Lovely parties at Christmas and garden parties in the summer, the house and garden is very nicely kept , constant care and attention. Full care and attention by the staff always monitoring to make sure all is well, the slightest problem of health is dealt with immediately bringing in the local GP's to give treatment and follow up.

How likely would you be to recommend Priors Mead Care Home? Extremely Likely

Overall Standard: Excellent

Treated with Dignity: Excellent

Hi, My mom has been at Goldenhill now for just over a year. She is 94 and not very mobile. The staff are always very helpful and kind to my mom and me. Its seems a happy place for the residents and the people that work there. My mom has her hair permed about once a month at the salon there. She is happy and contented. A couple of times because of her health, she has had to go to the hospital, both times one of the staff were kind enough to go with her and stay at the hospital, till I could get there. The home is always very clean and no smells. Some times I visit my mom when they feed her, the food always looks tasty as if its home made. The manager is always very helpful and free for a chat.

How likely would you be to recommend Goldenhill Nursing Home? Extremely Likely

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent