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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Chestnut House Nursing Home Dorchester, Dorset
Posted: 10 hours ago by Richard Kerslake (Son of resident)
I am very happy with the care my father receives at Chestnut Nursing Home and the staff are wonderful. It is a shame he has dementia and cannot fully appreciate the lovely staff and care he is receiving.

Heather Holmes Kettering, Northamptonshire
Posted: 10 hours ago by Peter Green (Brother)
Had concerns about the decor but having been shown around by members of staff I was pleased to see ongoing developments which are making it seem less institutionalised.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Barchester The Hawthorns Care Centre Peterlee, Durham
Posted: 10 hours ago by Margaret N (Daughter of resident)
Hawthorns Care Centre has an excellent standard of care and cleanliness, with very caring staff who treat the resident with dignity, which is most important in their twilight years.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Clumber Court Care Centre Retford, Nottinghamshire
Posted: 10 hours ago by Denise C (Sister of resident)
My brother came to Clumber Court for a weeks respite. He was very well cared for. All the staff were very helpful and he enjoyed his stay there. I would definitely recommend Clumber Court to anyone looking for respite or permanent care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Fairway Watford, Hertfordshire
Posted: 10 hours ago by Carolyn Edwards (Daughter of two residents)
My parents both moved here following the closure of the previous home and the management and staff have done everything to make them comfortable including acting on every request we have ever made. My sister and I really appreciate that we can talk to the manager and that we are kept informed of all health aspects for my parents. We thoroughly recommend this home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Balcarres Care Home Dundee, Angus
Posted: 10 hours ago by John Cook (Son of resident)
I am a former serviceman and while in the serves we were subject to close inspection of all our environmental facilities and personal equipment, after years of this your eye takes in everything almost at a glance, you eye tells you what to look for and also the standards which are, or were in my case, put to use to pass inspections. I have to say that Balcarres staff, from cleaners, cooks, caters and office staff to the gardener/handyman are, in my opinion, the crew of the flagship of the fleet, easily passing any inspection or inquiry, they are also very well turned out and extremely helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cherry Trees Cowes, Isle of Wight
Posted: 11 hours ago by Sharon H (Daughter of resident)
My mother was a resident at Cherry Trees care home for over two years. She was very happy during that time. She felt safe and very much at home. She was treated with dignity and respect at all times. Also, knowing that mum was being looked after, helped my family too. I would highly recommend Cherry Trees to anyone looking for a home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Braid Hills Care Home Edinburgh, City of Edinburgh
Posted: 11 hours ago by Duncan Ross (Parent or resident)
My daughter has been here for seven years and we have no complaints over that period of time. She is in the young peoples unit and has multiple sclerosis.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Philiphaugh St Columb, Cornwall
Posted: 11 hours ago by Christopher Moncaster (Son of resident)
I rate this home very highly. The home provides a safe caring environment for my father who is thriving. The staff are friendly, caring and approachable and having a very good attitude towards the residents. We visit the home to see my father 3 times a week. My brother visits similarly. We visit at different times of the day at random and in over 3 years we have never come away with concerns over the welfare of my father. I would be very pleased to recommend this care home to other families.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Andrews Court Care Home Blackburn, Lancashire
Posted: 11 hours ago by Dorothy McTague (Wife of resident)
This is a beautiful home, set in a church. The care is second to none, the atmosphere is welcoming and happy. The food is wonderful. The residents are comfortable and happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Laurel Bank Care Home Lancaster, Lancashire
Posted: 11 hours ago by Hilary Scott (Daughter of resident)
My father was at Laurel Bank for a months respite care. He found the staff helpful and very cheerful. The food was excellent. A very good experience and is happy to go again.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Steep House Nursing Home Petersfield, Hampshire
Posted: 11 hours ago by Janet Hodgson (Resident)
As the gentleman who has just moved in a friend, I was very impressed with how we were first greeted friendly/professional how our friend has an open bright bedroom, we met staff who had just supported our friend with his personal care. I was very impressed that our friend had had a shave. Lunch was served boor or wine on the table. Thank you everyone.

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Rooms: Good

Broomfield Court Glasgow, Glasgow City
Posted: 11 hours ago by Gordon Galloway (Son of resident)
Very satisfied with the care and support given to my mum. At times I know she can be difficult to handle, but the staff here seem to deal with any situation, calmly and efficiently.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Braid Hills Care Home Edinburgh, City of Edinburgh
Posted: 11 hours ago by Anne Lawrie (Sister of resident)
My sister has been well cared for in the four years she has been resident. Her special needs have always been met.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Avandale Lodge Care Home Northwich, Cheshire
Posted: 12 hours ago by Jonathan Fowler (Son of resident)
Treats my mother much better than she deserves. Has been very happy and settled. Staff superb - I couldn't do their job.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Windsor Court Care Home Goole, East Riding of Yorkshire
Posted: 12 hours ago by Alma Swarbrick (Resident)
I have only been here a short while. The food is OK and if there is something on the menu I don't like I know I can get another option. The staff and care and support I receive is excellent and I'm very happy with my room and it feels like home with all my own possessions in.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Brooklands Care Home Grimsby, North East Lincolnshire
Posted: 12 hours ago by James Silrgent (Wife is a resident)
Very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cooperscroft Potters Bar, Hertfordshire
Posted: 12 hours ago by Jackie Mansell (Daughter of resident)
Best care ever. We as a family researched and visited many care homes for our mother of 86, who had been independent and suddenly required nursing care. Cooperscroft care home stood out by far above the rest. The accommodation is home from home, the care outstanding and the personal individual knowledge of our mum was taken on board and met fast. We as a family are always welcome and enjoy our time there.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Bowerfield Court Stockport, Greater Manchester
Posted: 12 hours ago by Trevor Watson (Resident)
Because it is so much better than the other 2 care homes I've been in.

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Chelmsford Nursing Home Chelmsford, Essex
Posted: 12 hours ago by Rita Russell (Wife of resident)
Very caring and pleasant staff. My husband is always clean and shaved every day, clean clothes every day. Washed and showered. Now bedridden but always someone looking in on him and making sure he is OK. So I do not have to worry about him. I would highly recommend Chelmsford Nursing Home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Hamilton Surbiton, London
Posted: 13 hours ago by Diane Double (Daughter of service user)
I think the service is very good but there does not seem to be any activities at weekends. I would also like my father to sit up to a dining table at meal times.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Barchester Forest Hill Care Home Worksop, Nottinghamshire
Posted: 14 hours ago by Elaine Bethell (Daughter of resident)
I feel that after mum has been in 3 care homes I can honestly say this is perfect for her.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Eversleigh Bromley, London
Posted: 14 hours ago by Peter F (Nephew of resident)
Excellent care. Very kind understanding staff. Always listen to concerns. Very approachable.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Caldwell Grange Nuneaton, Warwickshire
Posted: 14 hours ago by Rita M (Daughter of resident)
Wonderful home. Mum very happy and staff lovely. I would not hesitate to recommend to others.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wentworth Hall Rotherham, South Yorkshire
Posted: 14 hours ago by V B (Daughter of mother in respite)
This home should be a model of best practice, the manager and staff care for the residents and offer events in time with the calender and dress the property appropriately and offer stimulating events daily. Had no downside, we discovered and even offered Skype on a laptop for residents to speak to family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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