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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Eastholme Nursing Home Lincoln, Lincolnshire

For me this has been a welcome experience and though staying in care has its inevitable drawbacks for all, I've learnt a lot about various kinds of people here which all adds to my understanding of life and its vicissitudes. The carers (nurses, cleaners, house keeper etc) have been professional and generous with their time, attention and interest. I've noticed there is so much to be done here and considering the variety of tasks and problems that obviously arise I am amazed at how cheerfully they deal with all.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Holmlea Care Home North Shields, Tyne & Wear

There is a genuine warmth and affection displayed by staff in Holmlea, which was a top need of mine when placing my lovely mam here. Even when faced with challenging behaviour, staff sensitively and caringly deal with it, in a manner which retains the clients dignity. I feel my mam is safe in terms of both her environment and her emotional well being. They don't loose sight of individuals within a group home, which is both refreshing and reassuring when they are caring for your loved one. I never want my mam to leave here! The manager is very approachable and a clear, caring leader which cascades to all staff, including the lovely domestic staff.
How likely would you be to recommend Holmlea Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Arncliffe Court Nursing & Residential Home Liverpool, Merseyside

My mother has now been at Arncliffe Court Nursing Home for over 2 years. She has dementia. At first when she was admitted she was unsettled but the house manager went 'above and beyond' to ensure she remained as Paisley House and got the right assistance she needed. The staff at Arncliffe work tireless day and night genuinely caring for the residents. I feel that my mum is treated as if she was a member of the family. For what was a very difficult decision to make i have total peace of mind that my mum's needs are being fully met. The home is furnished beautifully and is spotlessly clean and cannot recommend this care home enough. 10/10.
How likely would you be to recommend Arncliffe Court Nursing & Residential Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Alton House Care Home Hayling Island, Hampshire

My mother in law is registered blind and had a couple of bad falls at home. It was decided she needed to be looked after and a place was found at Alton House for her. She has found it hard losing her independence and has been difficult at times for them to deal with. I feel they have always handled it well and have helped her. I do not feel concerned for her well being. She eats and sleeps well and is kept clean and tidy. I am always made to feel welcome and can visit at any time.
How likely would you be to recommend Alton House Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Fremington Manor Country House Care Barnstaple, Devon

All the staff at Fremington Manor are very friendly and caring. Nothing is too much trouble and visitors are always greeted with a smile.
How likely would you be to recommend Fremington Manor Country House Care? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

The New Deanery Braintree, Essex

Always help and supported the family with problems we have had since Xmas.
How likely would you be to recommend The New Deanery? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Rooms : Excellent

Value for Money : Good

Manor House Nursing Home Bicester, Oxfordshire

Firstly, it's wonderful to have a free minibus service to Carterton. I would really like to commend the minibus driver for the efficient journey over to Manor House care Home. He is cheerful and a careful driver.
How likely would you be to recommend Manor House Nursing Home? Likely

Overall Standard : Good

Care / Support : Good

Treated with Dignity : Good

Staff : Good

Management : Good

Rooms : Good

Richmond House Care Home Rhyl, Denbighshire

My grandma was diagnosed with dementia a couple of years ago and it's been a really hard and emotional time for the family. It was hard to know what was best for my grandma. Since she has been at Richmond House, she has been like a totally different person. She is so happy, smiling, laughing and always interacting with the staff and other patients. Mum and I often wonder why we didn't do it sooner. The staff are warm and welcoming, and we feel so comfortable in knowing that grandma is in good hands.
How likely would you be to recommend Richmond House Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The New Deanery Braintree, Essex

I am very comfortable living here and I don't have anything to worry about. I find all the staff very good, I am very well looked after.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Grazebrook Homes - 39 Adshead Road Dudley, West Midlands

I am pleased with the overall care of my brother. Staff are friendly and helpful and understand my brother's needs. It is a clean, safe and happy environment where he lives. He is always taken out doing different activities.
How likely would you be to recommend Grazebrook Homes - 39 Adshead Road? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The New Deanery Braintree, Essex

I enjoy living here very much, there is always somebody to talk to and help if I need it. If I ring my buzzer the carers come very quickly. The entertainment is excellent and I have been on several outings. The gardens are very big and look lovely. What more can you want.
How likely would you be to recommend The New Deanery? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The New Deanery Braintree, Essex

I find the outings exceptionally good, organised by the activity staff. I especially enjoyed the visit to Duxford Air Museum because I was a pilot in the RAF. I have been completely honest answering the questions below. I have a love of painting and enjoy sitting outside in the courtyard.
How likely would you be to recommend The New Deanery? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Satisfactory

Safety / Security : Good

Rooms : Excellent

Value for Money : Excellent

St Wilfrids Hall Nursing Home Lancaster, Lancashire

On behalf of my friend, as a visitor I find his care is excellent.
How likely would you be to recommend St Wilfrids Hall Nursing Home? Likely

Overall Standard : Excellent

Facilities : Satisfactory

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Satisfactory

Value for Money : Excellent

Tarry Hill High Peak, Derbyshire

My son has been at Tarry Hill for 20 years. The present owners have done a good job. My son is happy there and the staff are doing a good job.
How likely would you be to recommend Tarry Hill? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Cooperscroft Potters Bar, Hertfordshire

Excellent care home.
How likely would you be to recommend Cooperscroft? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Oak Manor Nursing Home Dereham, Norfolk

My mother in law is at Oak Manor. Staff are very caring. The entertainment co-ordinator is brilliant, enthusiastic, does lots of activities. Food is very good.
How likely would you be to recommend Oak Manor Nursing Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Chasedale Care Home Blyth, Northumberland

My husband was a resident at Chasedale for almost eight years. I didn't choose the care home it was by chance my husband came here. Had I looked around I don't think I would have chosen Chasedale as it didn't look as nice as some other places I had seen, However from day one he was cared for by wonderful team of people who over the years became like a family. They gave him love and excellent care and I can only say I am so grateful this is where my husband ended his days. He couldnt have been in a better place.

Overall Standard : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Management : Excellent

Safety / Security : Excellent

West Hallam Residential Home Ilkeston, Derbyshire

My mother has Alzheimer's disease and is a resident in the 12 bedded extra care unit. I am speaking on her behalf. I find the staff extremely helpful and always treat my mother with respect and dignity. The food is excellent and staff spend time encouraging my mother with her meals. The environment is clean and airy. The size of the extra care unit is ideal for my mum as there are at maximum only 11 others in the unit. I feel this is extremely important for people with dementia as staff usually two on duty have plenty of time to attend to my mums needs. I don't think they do in a 40 bedded home. I am a nurse and I cannot praise highly enough the activities/entertainment that are organised.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Henry Cornish Care Centre Chipping Norton, Oxfordshire

I visited for coffee morning to see staff and residents who gave my mother such good care during her four years at Henry Cornish.
How likely would you be to recommend Henry Cornish Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Gorton Parks Nursing and Residential Home Manchester, Greater Manchester

It in invaluable for after care service. Without this service I myself would be at a loss. The staff are very courteous and they are there when you need them.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Hopton Cottage Care Home Mirfield, West Yorkshire

The home is in a very pleasant location with well planned, spacious and comfortable rooms. The communal areas are welcoming and pleasant. Cleanliness of all areas is of a high standard and the office staff and carers are thoughtful and helpful. Safety of residents was always a priority and activities were well organised. The standard of food was acceptable usually with good choices. Generally the home was a pleasant place to live and my mother was quite contented. She lived there fro Oct 2012 to March 2015.
How likely would you be to recommend Hopton Cottage Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Satisfactory

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Brookvale Lawn Southampton, Hampshire

Dignified care for those with dementia.

Brookvale Lawn Southampton, Hampshire

Great good, great staff. Plenty of entertainment to keep everyone happy.

Barchester Ritson Lodge Great Yarmouth, Norfolk

I am extremely pleased with the way my mum is looked after. She is treated so well, part of a loving family. It is very reassuring for me to know that my mum is safe. happy and very well looked after, and most of all my mum is very happy here.
How likely would you be to recommend Barchester Ritson Lodge? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Admirals Reach Residential & Nursing Home Chelmsford, Essex

I like it very much. I think the staff are good. I like my room with the patio door. I can still enjoy my knitting, water colour painting, jigsaw puzzles and gardening.

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Satisfactory