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Only issue, some of the carers, when you ring the bell to get in, they see you there but ignore the bell ringing and wait for another staff member to let you in.

How likely would you be to recommend Tuxford Manor Care Home? Likely

Care / Support: Excellent

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am extremely happy with the care that dad receives. He is always cared for washed, clean and tidy. He is checked regularly even through the night. I am always kept well informed about dad's progress and health. The staff are always willing to help and take great care with all of the residents.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Very considerate and caring staff. Excellent facilities, rich and diverse. Catering for all residents interest and needs.
Patient care is second to none. Food for residents is appetising and nutritious.
A very safe environment for residents.

How likely would you be to recommend Simonsfield Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I attended an afternoon tea party and found a lovely atmosphere. The staff took time to talk to the residents and spent time with those with no visitors. The staff were most welcoming to all visitors and we had a lovely tea and an impromptu sing-song. My friend whom I visit really enjoyed it.

How likely would you be to recommend Park House Nursing Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff are very caring and helpful. The food is good and I always enjoy my meals. I have a lovely room with a view of the garden. My health has improved since I have been here and I am more mobile. Overall the standard of care is very good and the staff work very hard.

How likely would you be to recommend Brook View? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

All staff are very friendly and caring. In particular, the 'activity' sessions which are regular and varied are superb. We are extremely pleased that we chose Regency House Care Home for mum.

How likely would you be to recommend Regency House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

It is very early days as my father only came to Belmont House on 30th December 2016, but we have been very impressed with the standard of facilities, quality of care and general attitude of staff. The staff including the clinical and general managers put themselves out and nothing is too much trouble. We look forward to continuing to build on the relationship already developed.

How likely would you be to recommend Belmont House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Satisfactory

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Bilney Hall is a lovely care home in nice surroundings. The staff are all caring and dedicated to their job. In regard to my mother the staff couldn't do enough for her, and me, especially as my mother had Alzheimer's. The management, whilst satisfactory do need to listen more to the care staff and take note of their concerns as they are the ones doing the work.

How likely would you be to recommend Bilney Hall? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Satisfactory

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My son appears well cared for and has improved in many ways since being in the care of Awel-y-Mor Care Centre. Thank you to everyone.

How likely would you be to recommend Barchester Awel-y-Mor Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Satisfactory

Rooms: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

Very good home, mum has been there since March 2013 and is very happy, well fed and very well looked after in all ways.

How likely would you be to recommend Sheerwater House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

There is not enough a praise I could give for this home.

How likely would you be to recommend Elizabeth House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

During our uncle's time at Brunel House, he received outstanding care and attention.
All the staff are extremely friendly and welcoming and whatever their role they treated him with great respect and kindness, making him feel a valued member of their community.
Sadly his poor health meant he was unable to fully enjoy all the wonderful variety of food on offer or participate in all the activities.
The last few weeks of his life were comfortable and peaceful thanks to the lovely staff who attended to all his needs with care and compassion.

How likely would you be to recommend Brunel House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My mother is very content in Faithfull House where she has been a resident for two and a half years. Her room is the highlight as it has lovely views across Suffolk Square. We, as a family, feel that she is well looked after by caring staff and is safe in their hands.

How likely would you be to recommend Faithfull House? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Excellent

Safety / Security: Satisfactory

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

The staff were very friendly and the care home was very clean.

How likely would you be to recommend Bradley House Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Extremely happy with the care my elderly mother receives. The staff are consistently kind and considerate. She is always highly complimentary about the quality of the food. The management is attentive to the needs of the residents.

How likely would you be to recommend Avon House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Owners and staff at Louisville Nursing Home are very hands on, attentive, efficient, caring and friendly. The care my father has received in this home is excellent.
We are so relieved and thankful to all at Louisville for what they do for him and for putting out minds at ease.
We would highly recommend.

How likely would you be to recommend Louisville Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Barry Murphy, Manager at Louisville Nursing Home responded to this review on 16 Jan 2017:

Many thanks for taking the time to review the care, experience and services at Louisville. The team will be delighted that you have given such positive feedback and will take great satisfaction from knowing that their hard work and friendly demeanour makes such a difference. Kind regards.

When I first visited Glebefields I knew this was the place for my husband to spend his last days of his life. Homely, welcoming, really genuine feeling from the staff. Everyone so caring. He was treated with dignity. Glebefields was like one of the top hotels (even better). I thank God I chose Glebefields.

How likely would you be to recommend Glebefields Care Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Alison Smith, Home Manager at Glebefields Care Home responded to this review on 16 Jan 2017:

Many thanks for your kind words and comments, Alison and the Glebefields team.

We have not had a review, and my friend has been at Halverholme for about 14months.
I know he could be very difficult and his food tastes are a bit different, but I can honestly say I think he has been extremely well looked after. He always looks clean and tidy.
The only thing I would ask is now that that his physio has finished could he be given the opportunity to have a little walk again.
Many Thanks

How likely would you be to recommend Haverholme House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Jo Garner, manager at Haverholme House responded to this review on 16 Jan 2017:

Thank you for your very positive review, we have arranged daily walks to continue where the physiotherapist has left off.

We cannot fault the care my mother received in all the years she was a resident - the care was 2nd to none.

How likely would you be to recommend St Margaret's Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff and facilities at the care home are brilliant. I have seen my father in law in two previous care homes and without a doubt Timperley Care Home is head and shoulders above the other care homes.
The staff's approach and commitment to the residents is unique.

How likely would you be to recommend Timperley Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother who is now 103 years old has been a resident at The Cedars Rest Home for the last 18 months. he has received excellent care consideration and is happy and content.

How likely would you be to recommend The Cedars Rest Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I enjoy living here at Barchester Westwood House Care Home as it is a very homely and very comfortable surroundings. the staff and carers are lovely people and there is always something to do and if you have any problems, the manager and deputy will always sort them out to provide you with a pleasant and comfy stay here.

How likely would you be to recommend Barchester Westwood House Care Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

An excellent nursing home. They cared for my father magnificently. I could not have asked for better care. When he passed away they were simply wonderful. I was always made to feel very welcome on my visits.

How likely would you be to recommend Wessex House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Excellent

A wonderful care home! The staff are extremely kind and attentive and always go above and beyond for residents and their families. Grandma took part in lots of activities which she thoroughly enjoyed and allowed her to live her final years to the full. Dignity is one of the many top priorities for residents and is always carried out to the highest degree for all staff. The management team are simply amazing ensuring gold standard for every resident.

How likely would you be to recommend Homesdale? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have known this nursing home for nearly 2 years, first for the care of my friend an elderly lady, now my friend who suffers from Parkinson's disease and dementia. I am so impressed by the individual care of each resident, the comfortable homely clean furnishing, the standard of food and menus provided, the pleasant rooms. I am also aware of the good care of staff, so that agency staff compare this very favouably. Growing old is scary but I would feel confident to reside at this place, where people seem genuinely valued and great care is taken with their dignity and right to choose.

How likely would you be to recommend Honeywood House Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent