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The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Milton Lodge Rest Home Fleetwood, Lancashire

Single sex care home. Clean and well tendered exterior. Security entry. Caring, pleasant, communicative staff. Kitchen and food looked good, activities observed and residents involved. The residents I meet have no complaints. I am pleased with all aspects of her care.
How likely would you be to recommend Milton Lodge Rest Home? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Highfield Care Home Ware, Hertfordshire

Very friendly home. Always made welcome when visiting. Resident seems happy there compared to previous home.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Iceni House Swaffham, Norfolk

We are around six months into new ownership of Iceni House, Swaffham, we have seen a steady improvement overall to such a major event, building work improvements on going, excellent staff with a good positive attitude, very approachable kind and caring to my mum.
How likely would you be to recommend Iceni House? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Excellent

Brown Edge House Residential Home St Helens, Merseyside

My mother has partial dementia and can be very hard to look after, the staff show great patience in doing so.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Manorhey Care Centre Manchester, Greater Manchester

Excellent care, lovely staff. If ever I am concerned about anything I see the administrator and it is always carried through. Food excellent, much better new manager. Overall excellent quality and care. If I have any concerns they are always done so this makes me happy and the manager always knows. Everybody is professional.
How likely would you be to recommend Manorhey Care Centre? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Manorhey Care Centre Manchester, Greater Manchester

So far so good. Very kind caring staff. Good activities and entertainment each day. Very quiet at night.
How likely would you be to recommend Manorhey Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Satisfactory

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Henlow Court Dursley, Gloucestershire

I will tell people about how nice the home is.
How likely would you be to recommend Henlow Court? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Pulsford Lodge Taunton, Somerset

My mother, now sadly deceased, received wonderful care in every way for three and a half years at Pulsford Lodge. All the staff were kind and gentle with her and very welcoming to all our family. I have recommended Pulsford Lodge to friends with elderly parents.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Manorhey Care Centre Manchester, Greater Manchester

The care home is the best place to be. At the moment I am one of the residents at Manorhey. The management are very good.
How likely would you be to recommend Manorhey Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Cochrane Care Home Johnstone, Renfrewshire

The staff are very good for looking after my mother.
How likely would you be to recommend Cochrane Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Paternoster House Cirencester, Gloucestershire

I have no complaints about life in the home and the way I am treated. I feel safe here and enjoy the overall programme of activities - I have a choice to join in or not.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Woodcot Lodge Care Home Gosport, Hampshire

The home is ideal, my room is comfortable. It is clean and welcoming. Staff are lovely. The food is good. I like living here.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Excellent

Cranmer Court Warlingham, Surrey

Cranmer Court provided professional palliative care for my father in the last few months of his life. The environment, staff and management were all conducive in making a calm and pain free end. I unreservedly recommend them.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Madley Park House Witney, Oxfordshire

I regularly visit my aunt and I know she is well looked after. The carers are superb and if you want to know anything you can always speak to someone in charge. The best home I have been in.
How likely would you be to recommend Madley Park House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Barchester Ashfields Care Home Norwich, Norfolk

I found the overall care of my dad was very good and specific staff members were particularly lovely and took him under their wing. He was very poorly throughout his stay and could be quite difficult to handle sometimes, but at the very end there were 5 members of staff sitting with him and that gave us a great comfort. However at times during his stay there were staff shortages and my dads cleanliness was not as good as it could have been, and I needed to insist he was given a bath. You need to get rid of the carpets in the room.
How likely would you be to recommend Barchester Ashfields Care Home? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Poor

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Satisfactory

Value for Money : Good

Cherry Tree House Aylesbury, Buckinghamshire

Great care, good company, excellent food.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Excellent

Bryn Haven Stockport, Greater Manchester

I find all the staff friendly and helpful. They constantly update me with my husbands condition. They are warm and caring to him. I feel I can take the occasional break away as he is safe in their hands.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Braefield Nursing & Residential Care Home Ballymena, County Antrim

Our mum has spent 4 years in Braefield Nursing & Residential Care Home. She is very content at all times both with the facilities and the care offered by management and staff. As a family we see at first hand the care given to our mum. As daily visitors we see the dedication of all the carers. We have also sampled the food which is excellent. Management have also been very supportive and have been open to any suggestions we make to help our mums care.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Carnarvon Nursing Centre Clacton-on-Sea, Essex

I feel glad that my dad is so well cared for and there are such good people caring for him. The food is excellent and provides good nutrition. He has been happy and feels respected and cared for.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Mill House Care Home with Nursing Chipping Campden, Gloucestershire

I wish to thank the manager and her wonderful team of nurses and carers for looking after my mother so well for nearly two years and being so supportive when she passed away in August 2015.
How likely would you be to recommend Mill House Care Home with Nursing? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Paternoster House Cirencester, Gloucestershire

Overall the care home provides for my needs, although I am unable to access all the activities. The care is good within an excellent home which makes me feel safe. This is occasionally affected by staff availability. I feel very happy here and recommend the home to others.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Satisfactory

Food & Drink : Excellent

Staff : Satisfactory

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Whitehall Lodge Norwich, Norfolk

My stay at Whitehall Lodge has been very good. Nice food and staff are excellent.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Beechcare Care Home Dartford, Kent

Mum is very happy there.
How likely would you be to recommend Beechcare Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Woodcot Lodge Care Home Gosport, Hampshire

I recommend this home because my mother has been here for 2 and a half years and for all of that time she has been shown care and dignity and above all love by all the carers. Yes it has had problems but there has been a shake up FOR THE BETTER, keep up your good work.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Excellent

Linlithgow Care Home Linlithgow, West Lothian

This care home is above excellent. The manager is very professional and hands on. The staff work together as a team, know their residents and treat them in a dignified way, most caring and interested in them as people. I know I can discuss any issues openly and have been given reassurance as my mothers illness has progressed. I am confident they have my mothers best interests in mind, they also keep me well informed. This home should be complimented on their high standard of care.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good