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Latest Reviews Posted

How likely would you be to recommend Woodland Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father spent a couple of months at Beechwood House receiving palliative care. The staff were extremely supportive. They went out of their way to ensure all family members felt welcome to visit at any time. Staff dealt with my father in a very professional but caring way. Responses to questions were both sensitive and open, checking first how much we wanted to know.
Our family is very grateful for the way we were all treated.

How likely would you be to recommend Beechwood House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care my mother received in her short time at Hamble Heights was outstanding.

The attitude, concern and care shown by the staff, whatever their role, is excellent, creating a wonderful atmosphere in this lovely homely environment. Everyone was friendly and chatty and nothing was too much.

My mother declined quickly due to her illness and we were called to her bedside as she was fading. On arrival two members of staff were with her holding her hands, classical music playing in the background (she loved music). If I hadn't managed to get there she wouldn't have died alone, the staff do really care. That caring covered not only my mother but also the family which was greatly appreciated.

Leadership comes from the top and this is a very well run home, which was clearly apparent by the high level of moral and attitude of all the staff we came into contact with.

The undertaker told us the staff lined up to say farewell to Mum when they collected her, a lovely caring touch.

How likely would you be to recommend Hamble Heights? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The caring staff are very good with the patients. The home is bright and cheerful and the rooms are done nicely. My husband can bring in things from home, such as his chair. We hope he will be permanent at 'Linden House'. Administration and managers are very good. They are helpful with the paperwork and very professional.

How likely would you be to recommend Linden House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

My wife has been a resident in Lakeside since June 2012, she suffers from mild vascular dementia and type 2 diabetes. She does not like having her hair of body washed, she is incontinent and can be aggressive. The conditions present problems which at times the care home have difficulty in managing. They also having problems in managing her clothes washing and her clothes 'disappear' for no reason. Generally the care provided is good, the residents are comfortable and are kept entertained, occupied and interested.

How likely would you be to recommend Lakeside Residential Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Mum has been in the home for a short while. During this time, mum has been treated with dignity, respect and care. Her personal needs are complex and the home have worked with the family to monitor and review her care plan and alter accordingly. We are extremely pleased with how she is settling down.

How likely would you be to recommend Linden House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Several years ago, my wife suffered a severe stroke and after five months in hospital came home. I was her main carer for several years but in the end, I suffered a collapse which ended in both of us being here in 'Wellington Grange'. She sadly cannot read or write to any extent. We have both been very happy and have been very well looked after. The whole place is superb with a lovely garden. The carers here have been wonderful and loving and we shall miss them. Activities are more than plentiful and one's privacy is always respected. All in all, a very splendid care home.

How likely would you be to recommend Wellington Grange? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

'Wellington Grange' is a beautifully appointed care home. My mother came here to convalesce after knee replacement surgery and she has received excellent care. All the staff without exception, have been kind, efficient and caring. The activities have been enjoyed by my mother on occasions when she wished to participate and were very varied and interesting. it has been very nice to visit my mother with other family members in such a lovely setting and to also be able to enjoy meals with her in the garden or beautiful restaurant.

How likely would you be to recommend Wellington Grange? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum was admitted to Ward Green Lodge in March 2016 and in August 2016 discharged to live independently at home. The care provided by the whole staff team was excellent. They enabled mum to make choices about her care, listening and speaking with respect at all times. Provided a choice of nutritious and appetising meals, offering personal choice if nothing was suitable, reviewed medication. Respected peoples privacy in personal care supported our family too. Excellent provider of dignity.

How likely would you be to recommend Ward Green Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My wife fitted in lovely and the home also took great care of me by feeding me and allowing me to spend all day, every day with my wife. Hopefully, if we need respite again 'Woodland Court' will have a vacancy.

How likely would you be to recommend Woodland Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband has been in 'The Erskine Park Home' since October 2014. Before dementia claimed him, he was a 'captain of industry' and his sole interest was overseeing his many and varied businesses. He never had any interest in the many activities on offer in Erskine and by the time he became a resident, he was unable to persue his real interest - Business. The staff have tried so hard with him, to no avail and now he needs 24 hour nursing care and is in bed all the time because sitting for any length of time exacerbates his pressure sores. These are well cared for and seem to be improving. He has not worked since January 2015 when he fractured his hip and would not accept any physiotherapy.

How likely would you be to recommend The Erskine Park Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Satisfactory

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

'Blanchelande Park Nursing & Residential Home' is set in beautiful gardens with views out to sea through the pine trees. This rural and tranquil picture sets the scene for a most caring, warm atmosphere within the house. Nothing is too much trouble - day or night- help is just a push of a button away and residents are encouraged to use all the help available. A full week of activities takes place, from going out on bus rides to quizzes and bingo and for those wishing to partake, Holy Communion is celebrated twice a month. Cleanliness was paramount, residents always looking nicely dressed and happy. Food is excellent, very varied choice and always nicely presented.

How likely would you be to recommend Blanchelande Park Nursing & Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ver nice home, nice staff and good food. It is the best house I have come across and I would not want my wife to be anywhere else.

How likely would you be to recommend Leighton House Private Nursing Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

With one exception, the staff are welcoming and friendly. Appropriate security measures are in place and even though I do not frequently visit, I am recognised and greeted by name.
The nursing care always appears to a high standard.
The residents are usually moved to a lounge for the morning and lunch times. I usually read the nursing notes and check for personal cleanliness. I have no reasons to doubt that the personal care and attention is to a high standard. The matron is always available to discuss my partner's condition and well-being.

How likely would you be to recommend The Laurels Nursing Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Satisfactory

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Having fun in the warmer days, days out and visiting caffs and trips shopping with the lasses. I'm settled here and would not want to be anywhere else.

How likely would you be to recommend Willow Lodge Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have not been so good the past months and I've not managed to visit my lady for some weeks. I was able to try and recover with peace of mind that my wife was cared for, safe, fed and respected.
Thanks to you all.

How likely would you be to recommend Willow Lodge Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother went into 'Brimington Care Home' in August 2015. During her year there, she was treated with loving care and dignity. she has always stressed that she did not want to go into a care home, but from the first day of entering, she settled in and was cared for in an excellent way. my mum died in the care home on the 5th August 2016 and right up to the end, the care never altered.

How likely would you be to recommend Brimington Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Canny place to live, good people who show me a great deal of respect, wanting to hear about my life, what I've done, where I've been and what I've seen. I feel well cared for, safe and never hungry or lonely.

How likely would you be to recommend Willow Lodge Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

How likely would you be to recommend The Westbourne Care Home? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Overall Standard: Good

Treated with Dignity: Good

My mother broke her hip and after surgery went to 'Broomhills' for respite care where she has been for 4 months. I cannot fault the care given to her and I love the fact that I am kept informed of all aspects of Mum's care e.g. any falls she has had etc. The staff are all very approachable and give residents time, care and respect. The manager always has her door open and is willing to discuss any matters or concerns with me. Mum is coming home 22nd August, but if she needed further respite or permanent care, this is where I want her to go.

How likely would you be to recommend Broomhills? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Although the group is well established, Royal Hampton is a developing new home still with vacancies just waiting to be filled by residents looking for a quality of life not found in many care homes. After a difficult experience over many months at another nursing home, the move here has been so positive not just for my sister but also for me and for her friends. It is now a pleasure to visit. All members of staff are welcoming, knowledgeable and interested. The building and facilities are impressive but would be nothing without the warmth offered by the caring staff.

How likely would you be to recommend Royal Hampton - Ponteland? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

So pleased to write that there has been a big improvement in all areas listed. We can relax better knowing our sister is being well cared for. Also, all staff are friendly and treat patients with the respect they deserve, well done Hillcare.

How likely would you be to recommend Deangate? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent care, marvellous facilities and sympathetic and caring staff. Since my friend (for whom I hold the Power of Attorney) moved into Maycroft Manor, his care and treatment have been exemplary in every possible way. It is always a pleasure to visit and be greeted by the friendly staff.

How likely would you be to recommend Maycroft Manor Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very pleasant stay!

How likely would you be to recommend The Corner House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent