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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Guide Lane Care Home Manchester, Greater Manchester

We find it very pleasant and friendly.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Chesterton Lodge Newcastle-under-Lyme, Staffordshire

Since Sept 4th 2014 my husband has had excellent care. All of the staff are so caring and kind. As soon as I walk through the door you can feel at home with all the staff. Of all the homes we looked at we knew this was the right one. The choice of food is excellent and well presented. My husband was in another care home for 8 weeks and he lost 1 and a half stone, but he soon put it on after he had been in Chesterton Lodge because the staff encouraged him to eat his food.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Brinnington Hall Stockport, Greater Manchester

Very very pleased that mum has been looked after in a excellent manner since being admitted to the care home.
How likely would you be to recommend Brinnington Hall? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Hillside Care Home Sudbury, Suffolk

I have lived at Hillside for some time and staff are always helpful and look after me. I spend lots of time in my room as I want to.
How likely would you be to recommend Hillside Care Home? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Kinnaird Manor Care Home Falkirk

I would recommend Kinnaird Manor as the care my mum receives is very good.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Dean Wood Nursing and Residential Home Brighton, East Sussex

We have always found that our mother has had the highest level of care. The staff are always very approachable and do so much for our mother. We feel very happy with the care she has received so far and know she is very happy here. We are in regular contact with the staff and when we are not here they telephone us regularly to appraise us of any situations which arise.
How likely would you be to recommend Dean Wood Nursing and Residential Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Redhill Court Residential Care Home Birmingham, West Midlands

My mother has recently moved to Redhill Court from her home in Leicestershire. It has been a difficult time for the family but she is settling in well. We were invited to a meal at the home on Wednesday 15 July 2015, where the chef had researched menus served on a 1954 aircraft and produced one. The meal was delicious and bore no resemblance to the plastic ones I have experienced on present day airlines! A great deal of time and thought had gone into it and I wish to congratulate the staff.
How likely would you be to recommend Redhill Court Residential Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Oak House (Camino Healthcare) Tipton, West Midlands

Staff and residents polite and friendly. My daughter settled in quickly and has made friends there. Two friends in particular will keep in touch when she leaves shortly. Also intends to visit staff at Oak House at various times.
How likely would you be to recommend Oak House (Camino Healthcare)? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Satisfactory

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Linlithgow Care Home Linlithgow, West Lothian

"Nothing but the best" My sister in law is very well cared for by the staff nurses and carers.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Denby at Denby Dale Huddersfield, West Yorkshire

My sister has been in the home for only a few weeks so far and this is my second visit. The home is very lovely and the staff most attentive and caring. I have not visited a nicer home.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

St Fillans Care Centre Colchester, Essex

The care my husband has received in St Fillans in the nursing home, I highly recommend. It's very clean, the food is excellent. The staff are so caring, nothing to too much trouble, always pleasant and always speak to myself and my daughter when we visit. Even the staff in the reception area are so nice and always have time to speak to us. The manager is also very nice and have time to say hello and come out of her office to speak to us. I would recommend St Fillans.
How likely would you be to recommend St Fillans Care Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ardath Bexhill-on-Sea, East Sussex

I was recovering from an operation and my family did not want me to be alone in my flat. I have to say that the staff are all very caring. I was able to be totally independent. I may come again in the future if the need arises and there is a room free.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Satisfactory

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Scoonie House Leven, Fife

The staff are always friendly and helpful. The manager is always available and willing to help. Everyone has helped my mum settle in so well.
How likely would you be to recommend Scoonie House? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ardath Bexhill-on-Sea, East Sussex

Very good quality meals in pleasant surroundings at a fair price.

Facilities : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Management : Excellent

Rooms : Excellent

Value for Money : Excellent

Howdon Care Centre Wallsend, Tyne & Wear

Dad has settled in wonderfully and he says the girls are very good. The staff say he has not been agitated and has joined in activities. Thank you for all you do for dad.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ferndale Court Care Home Widnes, Cheshire

Very pleased to have found such an excellent facility to look after my mother. Full of very caring and professional staff. From the ladies who carry out the cleaning duties to the manager.
How likely would you be to recommend Ferndale Court Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Bartley Green Lodge Residential Care Home Birmingham, West Midlands

Found the home to be a nice, bright, happy place to be, staff seem vigilant and facilities are there for everyone. Rooms seem nice and clean. The management are very helpful.
How likely would you be to recommend Bartley Green Lodge Residential Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ivydene Residential and Nursing Home Ivybridge, Devon

My gran was a resident at Ivydene for 2 years, she sadly passed away on the 02/07/15, due to a severe UTI complicated by her ongoing dementia and falls. The staff at Iveydene dementia unit, treated my gran with love and respect at all times. Each and every member of staff had a great relationship with her and they couldn't have done more to make her end of life more peaceful and comfortable. We will be forever thankful to all the staff.
How likely would you be to recommend Ivydene Residential and Nursing Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Yew Trees Dukinfield, Greater Manchester

I found the management and staff very approachable, knowledgeable and caring. They provided a high level of support to the residents and family at all times. It was a great relief to the family that he settled so well and talked about being able to return in the future.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Ferndale Court Care Home Widnes, Cheshire

My sister became a resident here in November 2014. She tells us she likes it very much. My wife and I are very satisfied with the care she receives. The carers are very considerate and show compassion for the residents. The cleaning staff also have a good relationship with residents. The choice of meals is excellent as the catering is done on the premises. Residents have their own possessions around them. Staff are happy for us to bring our dog in on visits.
How likely would you be to recommend Ferndale Court Care Home? Extremely likely

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Field View Hartlepool, Durham

I recently went on holiday for a month, even though I am very happy with the quality of care, and dad is happy and settled, I was still anxious about leaving him for so long. Before going on holiday all staff were very reassuring to me. While away I kept in touch with the administrator by email. She printed off my emails in large font, for dad. She took them to him, read them out to him and even put the emails and postcards into a folder so dad wouldn't lose them. She kept in touch with me while I was away and gave me updates about dad. All staff of Field View care about the small things, personal things and my view is if you look after the little things the big things will take care of themselves.
How likely would you be to recommend Field View? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Scarlet House Stroud, Gloucestershire

My mother had several weeks in hospital, having first been admitted with a nasty UTI and then sent to a community hospital prior to going home. She had a bad fall there and was then discharged before test results came back. 3 hours after getting home, she was contacted and told to go to back as they hadn't realised she had Pneumonia! When recovered from this she was not strong enough to go home to carers so I arranged for to stay in Scarlet House for 2 weeks. The staff there were simply fantastic and helped her regain strength and confidence.
How likely would you be to recommend Scarlet House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bereweeke Court Nursing Home Winchester, Hampshire

All good lots of activities, very homely. Just found the nursing home Bereweeke by looking on the internet and liked it straight away on 1st visit. Nothing was too much trouble. The staff even looked after me at times as I found it tough at times.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Rocklee Ltd Stafford, Staffordshire

I like being at Rocklee, because the staff are supportive in many ways, everything is sorted out quickly if there is a problem. The meals are healthy and most are made with fresh vegetables. Also there is lots of time to keep clean and have a wash, bath or even a shower. I have freedom to get out and about, to the library, town, to the shops and to see relatives, buy bus or by foot. Plus we go on 2 to 3 holidays a year plus day trips.
How likely would you be to recommend Rocklee Ltd? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bucklesham Grange Care Home Ipswich, Suffolk

My mother in law has recently developed dementia to the extent that she needs full time care. We looked at several homes catering for her needs and initially she spent three weeks elsewhere. A chance phone call to Bucklesham Grange turned a hopeful query into a superbly positive experience for mother in law. Yes, there was one room, just one and a date was set after the room was refurbished. Mother in law is now in a super home with wonderful staff, an excellent room, lovely meals and just all round brilliant place.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent