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Latest Reviews Posted

My mother is a resident at Belgrave Court, it has a very happy environment. Walking in feels like coming home. They provide lovely home cooked meals. The staff at Belgrave Court are very caring.

How likely would you be to recommend Belgrave Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Bandrum is a provider of the highest quality care, and volunteering here, where there is a harmonious balance between management, staff and residents makes my visits memorable. The residents of Bandrum have a marvellous time at the many entertainment/participation events that take place there - truly wonderful to see the enjoyment had by everyone!!

How likely would you be to recommend Bandrum Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Rachel Duff, Operations Director at Bandrum Nursing Home responded to this review on 28 Sep 2016:

Thank you very much for your lovely review Alexandra. Thank you for coming into the home as well and we all look forward to welcoming you the next time you are visiting.

The staff at Henrietta House are very welcoming and the care which they provide is of a high standard. The food is very very good also the rooms are kept very tidy and are a very comfortable and safe space for my mother to feel at home in. Thanks to the hard work of the management team (who always have an open door) and the staff, my mother has settled in really well at Henrietta House and I wouldn't hesitate to recommend it to others!

How likely would you be to recommend Henrietta House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My dad has lived in Hendra House Residential Home for a couple of years now and I have nothing but praise for them. For example on her day off last weekend, one of the staff took dad for a day out to watch her daughter racing.

How likely would you be to recommend Hendra House Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have lived at Rosedale Nursing Home for about 18 months and have to say what a wonderful home we have. It's not just about the basics of life like the excellent food and care, but it's about them everyday things like our activities worker who always has time for you and actually does what she says she's going to do and straight away. We are always being asked for ideas for things to do. She always has the most wonderful and varied entertainment on for us. I look so forward to seeing her as she lights up our day.

How likely would you be to recommend Rosedale Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Wonderful, everything I hoped from a care home and didn't think I would ever find. Staff went out of their way to make my mother's stay as pleasant as possible. The surroundings were wonderful.

How likely would you be to recommend The Hazelwell Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The carers are very good, very helpful and kind.

How likely would you be to recommend The Hillings? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

I am very happy living here.

How likely would you be to recommend The Hillings? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Good

I cannot praise all staff enough for making my mother and father feel welcome and at ease with their surroundings, everyone is so friendly, kind, accepting and very patient. Every request/questions are dealt with promptly and efficiently. Every one of the staff is willing to please, with a smile always, from cleaner, chefs, right up to and including management. What more can I say....where I thought I was "losing" my parents; instead I have gained an extended family! Many many thanks to one and all included!

How likely would you be to recommend Heather View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My dad has always been looked after with a lot of care. Myself and my family are very pleased with the choice of care home.

How likely would you be to recommend Sycamore Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Being a health professional I work in many care homes. I am happy to say that Halwill is the best Care Home I have gone to or visited by far. My mother is a resident and she has been looked after with the highest possible quality of care.

We have often dropped in unannounced and have never seen anything that reflects a lower standard. Staff are always cheerful and happy to greet and offer assistance.
Staff are happy to chat about my mother and her care or general chat.

The atmosphere of the home is excellent. When entering it appears unlike a care home/house yet rather more as a large family home.

We are people who rarely give comments and seek high levels of quality yet it has been easy to say this place is excellent. As for the ratings, it has been difficult to rate activities and there is no 'not applicable or dont know' so say good.

I am very happy to recommend Halwill.

How likely would you be to recommend Halwill Manor Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I've been here for a few days and everybody is very helpful as they all help do the things I can't do myself. I have a lovely big room with ensuite and I enjoy making new friends.

How likely would you be to recommend Ash Grange Care Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lovely, caring, and friendly staff. Beautiful location and clean and modern facilities. The home just has a warm and welcoming atmosphere and all the residents appeared happy and well cared for. I hope I am placed in somewhere as pleasant when and if my turn comes.

How likely would you be to recommend Abney Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

I've been living here for a few months and I like it here. The staff are very good to me.

How likely would you be to recommend Ash Grange Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

We are very satisfied with my mother's care at Stone House. She has been here 2.5 years and has received excellent care. The careers are very friendly and very caring with my mother. I visit many times a week and find my mum always clean and tidy. Her diet is excellent and very nutritious. The home is kept very clean and standards high.
I would definitely recommend this home.

How likely would you be to recommend Stone House Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have stayed here many times now and love the home. Abbey Wood Lodge is kept to a very high standard. All the staff are amazing. Many functions are organised by the events organiser and I have been on many of these and had great times and lovely memories. I would highly recommend Abbey Wood Lodge and I look forward to my time here. I love all the staff and made many friends.

How likely would you be to recommend Abbey Wood Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I've come into Ash Grange Care Home to be cared for as I can no longer look after myself, since living here the carers have helped me with my everyday needs, my family visit me on a regular basis and are made welcome.

How likely would you be to recommend Ash Grange Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

the resident I visit in Belmore Lodge is in a very poor physical and mental state. It is gratifying to see her so well cared for in such a safe and comfortable environment. I visit almost every day and appreciate the warmth of the staff who are always happy to answer any questions I have.

How likely would you be to recommend Belmore Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My wife spent two weeks in January for respite care. We were very satisfied so when we wanted for her to go in a care home as she was satisfied by her stay in January we automatically picked Chandlers Ford Care Home. All our friends and family who come to visit are very impressed by the cleanliness and caring staff.

How likely would you be to recommend Chandlers Ford Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

I've settled into Ash Grange Care Home and have made a couple of friends. I like my room with a view of the street. Everyone here is very helpful, I enjoy socialising with my friends here and I enjoy joining in the activities.

How likely would you be to recommend Ash Grange Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

I've come to Ash Grange Care Home on respite and being well cared for by everyone. The staff escorts me to all my hospital appointments.

How likely would you be to recommend Ash Grange Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My mother has been in this home for ten months now and in that time she has been very well looked after by all of the staff. She has severe mobility problems requiring hoist and wheelchairs together with incontinence problems. All have been dealt with patiently and with respect. Mother is always well dressed and respectable and every effort is made to get her into the communal lounge every day. She has been happy throughout her stay here.

How likely would you be to recommend Northcourt Lodge Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

I came here as my family was going on holiday and I am afraid to stay on my own at home because I'm a 100 years old. So we decided I would go in a home which we have previously looked at and I am pleased that I am here. I am very happy with the whole staff of Ladymead with the care and attendance. It keeps me going because of excellent activities provided by the home. I am not a big eater but to me, the food is homely, it's like what I would have at home. The home is very friendly and I felt the warmth to the environment and I said to myself, this home is for me.

How likely would you be to recommend Ladymead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

My time at Bluebell gave me back my independence and confidence. The care and support from staff was very good. I was a bit anxious at first and reluctant to come out of my room but staff soon put me at ease and encouraged me to join the other service users in the dining room for meals. I soon made new friends which helped me in my recovery. I cannot thank the staff enough as I have now made a full recovery.

How likely would you be to recommend Riverside View Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My husband has been a resident at Abingdon Court Care Home now for over 3 years. He is completely immobile and depends entirely on the nurses and carers for every aspect of his care. His behaviour can be extremely challenging. The manager was an excellent nurse at Abingdon Court for many years before he was appointed manager there and is thus able to share his valued knowledge and expertise with the staff. The nurses and staff are always patient and caring when they attend to my husband. I visit my husband every day so I am very aware of the kind, caring atmosphere in the home and I recommend it unreservedly.

How likely would you be to recommend Abingdon Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent