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30725 Care Home Recommendations have been made. They are highlighted on search result pages and displayed on the care home details page. If you or a relative/friend in a care home have had a good experience, please share it by submitting a recommendation on the relevant care home details page.

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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Balcarres Care Home Dundee, Angus
Posted: 11 minutes ago by Janet H (Daughter of resident)
I have no hesitation in recommending Balcarres as the whole package is wonderful. Our mother has settled in very well and is well looked after in a caring environment. The staff are a credit to their manager Lynn.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

La Haule Care Home Jersey
Posted: 16 minutes ago by Bill F (Resident)
Excellent care, brilliant food, different very good activities, I feel like I'm at my own home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Wadhurst Manor Wadhurst, East Sussex
Posted: 1 hour ago by Judy M (Niece of resident)
Excellent caring staff who care extremely well for my Aunt. Facilities excellent, as is cleanliness. This is now an extremely well run nursing home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Humfrey Lodge Dunmow, Essex
Posted: 1 hour ago by Janet K (Daughter of resident)
I feel that there should be as much normality as possible - e.g. trips out, shopping, activities. This is beginning again after a period of time without enough mental stimulation. The new manager has good ideas and I hope they come to fruition. I appreciate it must be difficult as each resident has different personality and needs and obviously very different abilities.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Cloisters Care Home Hounslow, London
Posted: 2 hours ago by Derek Leach (Maureen Leach was a resident)
My sister and I could not speak highly enough of the home and staff who were fabulous and very kind to our mother during the last months of her life. They made a very difficult period pass as easily as it was possible in the circumstances

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Swarthmore Gerrards Cross, Buckinghamshire
Posted: 4 hours ago by Alan Morgan (Son of resident)
My mum has lived at Swarthmore for nearly three years. I looked at a number of homes which didn't feel right before I found Swarthmore and immediately felt it was the right place for her. Mum can be a solitary creature and the house allows her to be that way without ignoring her needs and she is treated with respect and kindness at all times. She is not a Quaker, not even religious, but this has never been an issue. I can't recommend Swarthmore enough.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Belvoir Vale Nottingham, Nottinghamshire
Posted: 5 hours ago by Neil Evans (Son of Resident)
I have been delighted by the quality of Belvoir Vale's care for my mother. My mother has dementia and the best recommendation I can give of Belvoir Vale is that the staff consistently treat my mother as a person and with respect. She is never seen as a 'client', 'resident', 'old person' or 'object of care'. The staff are never patronising or demeaning in their approach. I have been impressed by the responsiveness to any issues raised and feel that I can approach my mother's key worker, or any other member of staff, regarding the smallest of issues regarding my mother's care. Belvoir Vale always seems clean and well staffed, with good facilities and general environment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Bemerton Lodge Salisbury, Wiltshire
Posted: 5 hours ago by S (Daughter of resident)
Outstanding staff and care support My Mother has been a long term resident at Bemerton Lodge for over 6 years. From the day she arrived she was treated with respect, dignity and support within an atmosphere of laughter and respect for individuality. As her Parkinson's progressed and she suffered several strokes she is still treated as an individual and as the person she was on the day of arrival. All her needs are met with true dedication, care and support from all the staff. This includes all staff whatever post they are employed in. It was a very difficult and emotional time making the decision to move my Mother to a home but we are so pleased that places like Bemerton Lodge are around. It is not a building but the people who work there that make all the difference.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ranmore House Banstead, Surrey
Posted: 6 hours ago by Angela Mathers (My son is a resident for last 8 years)
24th July 2014 To whom it may concern: My son, who has severe learning difficulties with autism, has been a full time resident of Ranmore House since 2006 and my husband and I are delighted with all aspects of his care. Ranmore House is an award-winning home, and without reservation I can recommend the outstanding level of care and commitment from all the staff. All staff are permanent, with no agency staff, and this gives both security and happiness to the residents, who value the comfort of familiar faces. Ranmore House genuinely feels like a family home, and each resident is treated with utmost kindness, with individual needs and wishes always being considered a priority. Within the home the residents have a large living room and large separate dining room, and a well equipped sensory room, and each of the large private bedrooms is furnished to suit the particular resident. In the garden there is a large netted trampoline within an open pavilion, and there is space for residents to enjoy the outside tables and swing seat, or to play badminton. Interesting activities and trips are constantly arranged for all residents (currently aged between 28 and 73.) These include annual holidays, special celebrations, regular bowling, hydrotherapy, visits to swimming pools, local day centres and clubs. In addition to Ranmore House the two partners owns Redroof House in Epsom, where they maintain, the same standards. You are welcome to speak with me personally if you wish any further information. Angela Mathers angiemathers@hotmail.com Mother of TM

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Milford House Care Home Salisbury, Wiltshire
Posted: 15 hours ago by Debbie Emm (Dennis Jerrard)
We never wanted for my Dad to go into a care home as we knew that it was something he never ever wanted. It came to the point that he could no longer be safely looked after at home and we had to choose a placement for Dad. Milford House by far is the best home I have ever been to. The clients that live there are able to tell you themselves that the place is fantastic and that they love it there and are well looked after. I just dropped in one day with my mum before we had decided where Dad was going to, we were welcomed in by staff members, offered a cup of tea and shown around the house, it was so homely and welcoming. My Dad moved in a week later and I have found that the staff are fantastic and bend over backwards to assist. My Mum enjoys going in daily to visit my Dad and also takes part in the activities. I can't thank you for all enough for the ease of transition and the help and support that you are giving us and my Dad.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oakdale Lodge South Shields, Tyne & Wear
Posted: 16 hours ago by Christopher Carroll (Son in law of resident now deceased.)
Oakdale Lodge was the home of my dear father in law for the last three months of his life. I can most definitely recommend this care home as one of the best as he received the absolute best care possible and every member of staff is a credit to the organisation. I miss visiting the home as it was a home from home and you are very much welcomed into its family whenever you go there. Five star service and care every time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ryland View Nursing Home Tipton, West Midlands
Posted: 17 hours ago by Mark Hodgetts (Son of resident)
My mother has been at Ryland View for over six years. I think it would be fair to say that it is due to the care and attention of her nurses, carers and the management that she is still stable and contented. She is treated with loving care by the staff and at the first sign of illness she is taken to hospital, or has a doctor bought to her. She is treated as an individual and only receives the medication she needs, so she is invariably bright when I visit her. All of the staff, should take credit for the high quality of life that they provide for my mother, for which I am very grateful. She is taken out of the home several times a year, such as going to a pantomime at Christmas, and there are often activities organised by Alison or Gwen to stimulate the residents. Lorretta, the unit manager, is an approachable and caring people person and so are the other staff. The nurses, like Mary, Ayesha, Sylvia, Thadeus etc. bring their professional skills and high nursing standards to the unit. Equally, carers, like Rose, Yvette, Karen and others too numerous to mention are the backbone of the unit and remain cheerful and attentive to residents needs at all times. And, if anything arises that involves my mother then I get an immediate phone call to update me. I have been very pleased with my choice of home for my mother and her longevity (she is 92) is testament to the performance of this nursing home. Well done to all of you and keep up the good work.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Bilney Hall Dereham, Norfolk
Posted: 20 hours ago by Janet (Mum and dad are new residents)
What more can I say! Bilney Hall is like living in a stately home. Mum and dad are very happy. The staff are magnificent. The activities team, just organised a party for mum's 90th. Everyone without exception is kind and patient. They all deserve a pay rise! Dad missed it because he fell over and broke his pelvis (he has a talent for it) but everyone rallies round (and Queen Elizabeth Hospital are great too!) We count ourselves very fortunate that we found this lovely place for mum and dad's final years (they're 90 and 91)

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tregwillym Lodge Nursing and Residential Home Newport
Posted: 21 hours ago by Roger Thorne (Relative was in Treg)
Sorry its been a while to say thanks. My father, Lionel Thorne, was in your care for about a year. He passed away whilst with you in 2012. I and my family are happy to say that his time with you was of great benefit to him and us. Thanks to you and your staff. My mother visited every day and was always well looked after. My dad was happy in his final days. Thank you for your compassion after his death. Keep up the good work.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Greycliffe Manor Torquay, Devon
Posted: 22 hours ago by Audrey S (Aunt)
The place itself is spotless and tidy (no smells). The staff are wonderful, so kind and understanding to all people residents there. Always make you feel welcome when visiting and willing to discuss any problems should there be any. Bedding and laundry always clean and looked after. My aunt is very lucky to be so well looked after and I have no problems with her quality of care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Manor Lodge Norwich, Norfolk
Posted: 22 hours ago by Maureen Rivett (Daughter)
A delightful new dementia home we were made very welcome by manager and staff. Mum loved all the activities and was encouraged to join in. The home was so comfortable mum thought she was in her own home, the care staff - nothing too much trouble for them, always had a smile for everybody. Mum died at Manor Lodge but had all the care possible and my daughter and I were made very welcome and with the staffs help, mum had a peaceful death. The staff care very much.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Craghall Newcastle upon Tyne, Tyne & Wear
Posted: 23 hours ago by Moira Proctor (Daughter of resident)
My mum has recently gone into Craghall residential home and she is settling in well. On behalf of our family we are delighted with the home and the care she is receiving. A lot of stress and worry has been greatly reduced for me (I looked after mum for 15 years) I know this decision has been the right one for mum - now she is getting stimulation being in company.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

East Park Court Residential Care Home Wolverhampton, West Midlands
Posted: 23 hours ago by Carol Aston (Daughter of Betty)
Very good care. Carer are very nice, on suite bathroom is good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

East Park Court Residential Care Home Wolverhampton, West Midlands
Posted: 23 hours ago by Michael D (Son of resident)
Sometimes the staff seem very stretched but try to maintain a standard. Although there seems to be changes happening so hopefully things will continue to improve.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Berry Hill Care Home Mansfield, Nottinghamshire
Posted: 23 hours ago by Kay Philips (Daughter of resident)
The care home is well managed and concerns are dealt with promptly. Nursing care provision is efficient and thorough. Many of the care staff have been at Berry Hill for several years and they take the time to get to know residents and respond to their needs and concerns. My father was a resident 2007/8 and I had no hesitation in choosing Berry Hill for my mother when her health deteriorated in 2013.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Deangate Barnsley, South Yorkshire
Posted: 24 hours ago by Jill Dixon (Daughter of resident)
I have no complaints what so ever. Dad really well looked after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Deangate Barnsley, South Yorkshire
Posted: 24 hours ago by Cherrill Lawton (Daughter of resident)
My mum has been cared for at Deangate for over four years. During that time her care has been exemplary. She has dementia and can be difficult but she is invariable treated with patience and kindness. Her needs are constantly monitored and the staff pick up o all sort of things which may impact on her quality of life. Even though she gets confused at times we feel she still has a quality of life.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Reside at Southwood Bournemouth, Dorset
Posted: 24 hours ago by Christine Barrett (Daughter of former resident)
My mother entered Southwood Lodge for convalescent care after admission to Bournemouth Hospital. Unfortunately her three weeks at the home turned out to be the last three weeks of her life. I cannot fault the care given by the staff, particularly during her final hours. Despite having advanced dementia she was treated with kindness, and all her needs met. She was rarely left alone for long. Thanks to all the staff for their cheerfulness and consideration.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

The Brambles Rest Home Preston, Lancashire
Posted: 24 hours ago by Margaret F (Resident)
My stay in the above care home was good in every way. The carers were helpful, the meals were always on time and food was good. The rooms and passages were clean and tidy. The staff of carers - kind and considerate. If I have to have a longer stay I would certainly choose The Brambles rest home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ivy House Nursing Home Shipley, West Yorkshire
Posted: 23 Jul 2014 by Matthew R (Son of resident)
New furnishings and decorations have made a vast improvement. Care staff are professional and attentive.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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