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Latest Recommendations Posted

The Rating options on each Recommendation are as follows: Satisfactory, Good, Excellent.

Camden Nottingham, Derbyshire

My mother arrived here Christmas 2014 and by June 2015 was so much better, mentally and physically transformed. I can't recommend this home highly enough. The level of care is extremely good.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Byker Hall Care Home Newcastle upon Tyne, Tyne & Wear

When I went for a visit to look around all the staff had time to say hello to myself and the other residents. When my mam became a resident the friendliness continued.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Melbourne House Nursing Home Nottingham, Nottinghamshire

They looked after my ex husband brilliantly, all the three weeks he was there everything was good, the staff were very good. The nurses well I could not fault them at all. Everything was clean and tidy. No problems whatsoever. Thank you, an excellent care home.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Guisborough Manor Guisborough, Cleveland & Teesside

The care my Mum (who has AD) has received at Guisborough Manor has been exemplary. Staff are attentive, caring, thoughtful, and always professional. Nothing is ever too much trouble. They have made a real effort to get to know Mum and to support her to continue to live as full a life as possible, including helping her to maintain her social life outside the home in her church congregation. They notice problems quickly - for example if Mum isn't her usual self - and address them to see if there is any underlying cause. Guisborough Manor helped us when the care being provided at another home failed, by agreeing that we could move Mum there at short notice. They did so with such care and kindness, but at the same time all of the business side of things were addressed quickly and efficiently - a detailed care plan and contract were in place almost immediately. We quickly realised what a great home it is. The whole place feels calm and homely. There is a busy programme of social activities. From being restless and agitated, Mum has become much calmer and happier since she moved there. We would recommend Guisborough Manor without any hesitation.
How likely would you be to recommend Guisborough Manor? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Loose Valley Care Centre Maidstone, Kent

I wasn't happy at the thought of going into a home, but must say I don't regret it. I have settled in very nicely now. Everyone is willing to help you when you need it.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Carmel Lodge Care Home Macclesfield, Cheshire

My husband and I are the power of attorney for my sister who resides here. We are very satisfied with the care and attention she is offered here. They really know who she is as a person and cater for her needs. The staff are always ready to give an update on her well being either by phone or in person. The staff are respectful to her and to us as her relatives.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Birch Heath Lodge Chester, Cheshire

I cannot fault the service provided. My mother-in-law has been very happy there for over 4 years.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Sunrise of Westbourne Bournemouth, Dorset

My mother in law has been in care of Sunrise for two months. Facilities, level of care, and kindness are superb. My wife and I are so pleased to know Carol is being looked after so well.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Oldbury Grange Nursing Home Bridgnorth, Shropshire

All care shown to mum has been excellent and we have been totally confident in all the staff. Everyone is cheerful, kind and shown nothing but the best care.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Excellent

Water Royd House Nursing Home Barnsley, South Yorkshire

Very good. Would recommend to anyone to come in.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Churchfield Care Home Mansfield, Nottinghamshire

The carers are extremely kind, friendly and sensitive around the residents. I am confident that my gran is happy and content at Churchfields, this reduces my anxiety as I want only the very best, she deserves to have high standards whilst in her home. My gran was in a different place before, I moved her to Churchfields, this place is completely different and her contentment has expanded her waist band!! Thank you Churchfield.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Ashwood Nursing Home Spalding, Lincolnshire

A tip top home, I have spent 8 and half years and I have been very happy.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ashwood Nursing Home Spalding, Lincolnshire

We waited some weeks to that my husband could have a room at Ashwood House. I visited several care homes in the area and out. Ashwood House was by far the best of the care home that I visited. I can only say that it was worth the waiting for my husband to be able to come here.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Upper Halliford Nursing Home Shepperton, Surrey

My father has been a resident at the nursing home since September 2014. I am satisfied with the care he has been receiving, also the relationship I have with the staff.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Satisfactory

Wansbeck Care Home Choppington, Northumberland

I find it a very good care and the staff really good. In my opinion I would recommend the Wansbeck Care Home to anybody; when I came for my respite stay I am made to feel part of the family.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Aston House Care Home Hayes, London

Aston Care Home is nice a nice environment, very suitable for old age people. Staff are very caring and always speak the truth. Staff are very helpful, smiling and entertaining the residents. They look after my mother-in-law very well. I visited my mother-in-law on a regular basis, the caring by the staff of Aston House were excellent. I have no objection in recommending. The manager was a nice and good administrator.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Alderwood Manchester, Greater Manchester

A very welcoming home. Staff very friendly and helpful. very considerate with my mums needs. I would recommend here.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Clarendon Court Care Home Nantwich, Cheshire

Cleradon Court management and staff provided my mother with an excellent level of care and attention for the duration of her stay. The welcoming atmosphere, friendliness of staff and attention to detail contributed to this. They took satisfaction from knowing that they performed their duties and roles well and to a high standard. It soon became apparent that everyone worked together effectively as a team. Staff were always accessible to visitors and relatives and support when it was required. On the basis of my experience with this care home, I would not hesitate to recommend it to others. Thank you!

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Britten Court Care Home Lowestoft, Suffolk

Britten Court staff are very nice. The open day was wonderful seeing the donkeys and magic shows. The staff went to a lot of trouble for the day and it was clearly shown. The residents were so well taken care of, that's off to a successful team who put the day on. We shall come again. It is not like other home, this one is very posh and welcoming, it's like visiting a hotel, the cleaners do a grand job.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Birchlands Egham, Surrey

Staff are always friendly and willing to discuss details of my mother care and condition. They treat all the residents with respect and dignity and treat everyone as an individual. Since my mother has been a resident at Birchlands I have feel she is in safe hands.

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Good

Activities : Satisfactory

Management : Satisfactory

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Alderwood Manchester, Greater Manchester

The care my mum has received has been excellent,and the staff make it such a happy place to be in in for the resident and visitors. Nothing is too much trouble they always have time or everyone. No matter how busy they are. I have no worries when I leave my mum when I go home.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Fairview Care Home Stirling

I think Fairview is excellent care facility. The staff are very professional and caring, any concerns I have and there are not many are dealt with promptly. The food is varied and my husband enjoy is very much . The laundry service is very well run and the home is very clean and bright.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Avon Cliff Bournemouth, Dorset

My mother has been for respite care three times now. I was originally recommended Avon Cliff by a friend and I have had no problems. My mother is greeted by name each time and by the staff and they also seemed sad when she left. The matron is very pleasant and willing to sort out problems or answer questions. All in all, I am very pleased to leave my mother in their care.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Barchester Kenwyn Care Home Truro, Cornwall

It is with pleasure that we write this recommendation regarding the care provided by all of the staff at Kenwyn Nursing Home, towards our father who was in residence from May 2014 until his death on June 30th 2015. Since the death of our mother in September 2009, our father had lived alone for two and a half years, requiring minimal support from his four children, who provided company during regular social visits. In June of 2012, at the age of 87, Dad was diagnosed with a degree of vascular dementia. Along with progressive arthritis which affected his mobility, his ability to manage entirely on his own became compromised. He spent a short time with family until he expressed a desire to return to his own home, in order to regain some independence. It soon became apparent that this was not going to be entirely successful for a number of reasons and our family, like many, were faced with some very challenging care issues. After careful consideration, it was decided that a nursing home environment was indeed the wisest option. Before Dad's move into Kenwyn, staff spent considerable time assessing and discussing his needs with the family and an action plan was rapidly constructed for us to discuss and modify. Every effort on their part was made to take everyone's views and wishes into account, particularly Dad's. This enabled a smooth transition to Kenwyn who were then able to take over and coordinate Dad's care in a very organised and professional manner. In the settling in phase, some inevitable adjustments were required by Dad. These were discussed and discreetly managed, to ensure a seamless continuum of care. The staff made tremendous efforts to ensure that Dad became familiar with their names and new carers were introduced, gradually and sensitively. Close liaison with our family was maintained throughout Dad's stay, as his daily requirements increased and evolved, which provided us with further reassurance of our involvement with his care. Our choice of Kenwyn was on the premises of recommendation and reputation. The care which our Dad subsequently received, far exceeded our expectations in all aspects including provision of an excellent meal service, laundry, nursing and personal care. The most comforting of all of these was the level of genuine and touching affection shown towards him as he became part of the Kenwyn 'family'. For anyone entrusting their beloved parent to another, this makes the transition much less traumatic. As we visited our Dad every day during his residence, we too became part of this family, forging friendships with so many familiar faces. This in itself gave our daily visits more of a sense of visiting family rather than a nursing home and allowed us to leave him in what we felt to be safe and caring hands. Our family welcome this opportunity to thank Kenwyn for all of their support, professional knowledge and genuine affection for Dad. Also, we are eternally grateful for the preservation of independence and dignity afford him under what often proved to be very challenging circumstances. We unreservedly recommend Kenwyn Nursing Home to anyone who faces the inevitable challenge of caring for a loved one in their twilight years. We feel that we may never be able to thank you all enough but one has to start somewhere! Ann, Paul, Jill and Julie

Acorn House Chatham, Kent

Acorn House is a very welcoming and warm home with a pleasant environment. My Aunt is very well looked after and has a good relationship will many of the staff members. All the staff are very welcoming each time I visit and nothing is ever too much trouble. The home cooked food looks very appetising and my Aunt is always praising how good the food tastes and the choices that are available to her. The environment is clean and fresh each time I visit. I would highly Acorn House!
How likely would you be to recommend Acorn House? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Good