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We understand that the new manager is in the process of making changes to improve the care home as much as in her power. We look forward to seeing improvements in this area. Overall the staff are caring and show respect to the residents, the most important factor.
We have viewed 8 care homes in the area before selecting Newfield Lodge. I feel my mother is in good hands. I would like to see more activities for her mental well-being and stimulation as she has dementia but this care home is by far the best and we are grateful to have found it.

How likely would you be to recommend Newfield Lodge? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

I feel that my sister is getting all the attention she needs. When she goes to any activities she fully enjoys them and gets involved as much as possible, this helps with her movement and I am so very pleased about this. The trips outside the home have been great for her and she has enjoyed these too to the full. I am so very pleased we have chosen Aberford Hall and I've told others about it.

How likely would you be to recommend Aberford Hall Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Rooms: Satisfactory

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum chose St George's Lodge from a recommendation of a friend. Homely, friendly, efficient, caring, an exceptional care home at a very fair price. The staff are a good team and enjoy their work very much, a family feel to the home.
Mum and myself often said how fortunate we were for mum to be a resident here.

How likely would you be to recommend St George's Lodge? Extremely Likely

Care / Support: Excellent

Very thorough and informative review covering all aspects of mums care. I voiced concerns over eye tests/dentist these have been actioned promptly and relevant appointments made. I feel able to speak to staff about any issues at all, confident that action will be taken. Very helpful having a review so I can see how mum is doing.

How likely would you be to recommend Acorn House Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I cannot praise the Hazelwell Care Home highly enough. Everything about it is truly exceptional - the location, the quality of the building & furnishings/décor (in bedrooms & public rooms), the facilities, the cleanliness, the food and most importantly the staff. Since his move from another care home my Dad is so much happier. Dad needs a high level of care & support but absolutely nothing is too much trouble for any of the staff. Dad is treated with dignity and such kindness - he says he feels like he is being spoilt each & every day! The staff work as a close knit team and quite simply 'go the extra mile' all the time. They are obviously a happy team and this ethos pervades all aspect of Hazelwell. I would recommend anyone looking for truly exceptional care for a loved one, to visit Hazelwell to see this very special place for themselves.

How likely would you be to recommend The Hazelwell Care Home? Extremely Likely

Care / Support: Excellent

Staff are friendly and very helpful; any concerns are dealt with efficiently. There are a variety of activities which keep the residents engaged, brightening up their days. Meals are cooked on site and enjoyed by residents.

How likely would you be to recommend Old Vicarage Care Home? Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Warm and friendly atmosphere there. Homely and comfortable. All the staff are very helpful and kind to residents. Very good entertainment organiser.

How likely would you be to recommend The Laurels & Pine Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

I feel comfortable here, more than I thought I would.

How likely would you be to recommend New Park House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Willow Court have cared for my mum for several years, they have been extremely polite on the phone when I've called to ask about her. The staff always phoned me if she had taken a turn for the worst. Her room was always immaculate and her clothes clean and tidy. The staff are very polite and caring and she always seemed quite happy in her own world. I chose Willow Court because my mum's sister was also in there and it was highly recommended by family and my mums CPN. The home have dealt with my mum's passing with the utmost understanding. Well done to the manager and all her staff.

How likely would you be to recommend Willow Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

This is the third time my wife has been into Ocean Breeze and we have been very pleased with the care and service received. The home is comfortable and well kept, the rooms are pleasant, clean and well appointed. The staff are first class in every way, particularly the head nurse, who mainly looked after my wife and they have become good friends. The food and activities are acceptable for the residents in the home. As required we shall use Ocean Breeze again, and if asked will passed on our recommendations of this home.

How likely would you be to recommend Ocean Breeze Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Satisfactory

Cleanliness: Good

Food & Drink: Satisfactory

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Respite care for mother. The home was lovely and clean. The staff were very friendly and helpful. They were very approachable and my mum had a lovely stay.

How likely would you be to recommend Glebefields Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care home is very well run and the staff are very open and honest. You can discuss any matter with them at any time. The staff in the summer lounge where my wife is looked after, is as good as, or better than being at home.

How likely would you be to recommend Manor Park Dementia Nursing Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Diane Atherton, Administrator at Manor Park Dementia Nursing Home responded to this review on 26 Jul 2016:

Thank you for the kind words. I will pass on your comments to staff and the manager.

I cannot praise the Hazelwell Care Home highly enough. Everything about it is truly exceptional - the location, the quality of the building & furnishings/décor (in bedrooms & public rooms), the facilities, the cleanliness, the food and most importantly the staff. Since his move from another care home my Dad is so much happier. Dad needs a high level of care & support but absolutely nothing is too much trouble for any of the staff. Dad is treated with dignity and such kindness - he says he feels like he is being spoilt each & every day! The staff work as a close knit team and quite simply 'go the extra mile' all the time. They are obviously a happy team and this ethos pervades all aspect of Hazelwell. I would recommend anyone looking for truly exceptional care for a loved one, to visit Hazelwell to see this very special place for themselves.

How likely would you be to recommend The Hazelwell Care Home? Extremely Likely

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

I visited my friend yesterday and found her very comfortable and well cared for. Woodpeckers is spotless and all the carers I saw and spoke to were lovely. You can see the residents are well cared for, in such a welcoming and friendly environment.

How likely would you be to recommend Woodpeckers? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

This is the 5th time I have been here. I can recommend anyone without any reservation. Staff food and the accommodation are excellent.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Lydia Waller, Customer Service Administrator at The Lawns Care Home responded to this review on 26 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

We understand that the new manager is in the process of making changes to improve the care home as much as in her power. We look forward to seeing improvements in this area. Overall the staff are caring and show respect to the residents, the most important factor.
We have viewed 8 care homes in the area before selecting Newfield Lodge. I feel my mother is in good hands. I would like to see more activities for her mental well-being and stimulation as she has dementia but this care home is by far the best and we are grateful to have found it.

How likely would you be to recommend Newfield Lodge? Extremely Likely

Treated with Dignity: Excellent

Currently my father-in-law is full time here. It's a lovely clean and safe place, garden is lovely. Staff have been amazing. It helps to know he is in such an amazing place where he gets the care he needs.

How likely would you be to recommend Hillcroft? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Margaret Suttcliffe, manager at Hillcroft responded to this review on 26 Jul 2016:

Thank you for your kind words it is appreciated by all the staff in Hillcroft.

Willow Court have cared for my mum for several years, they have been extremely polite on the phone when I've called to ask about her. The staff always phoned me if she had taken a turn for the worst. Her room was always immaculate and her clothes clean and tidy. The staff are very polite and caring and she always seemed quite happy in her own world. I chose Willow Court because my mum's sister was also in there and it was highly recommended by family and my mums CPN. The home have dealt with my mum's passing with the utmost understanding. Well done to the manager and all her staff.

How likely would you be to recommend Willow Court Care Home? Extremely Likely

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother is very happy in the home. she is very comfortable and feels safe and cared for. The staff are lovely, very warm and kind. They always have time for her. They will just stop and chat. In her own home she was lonely, here she has lots of friends who really care about her. She enjoys her meals, she loves the activities and more than anything she loves her baths which she couldn't safely have in her own home. Indeed all her needs are catered for. I know that her tablets will be given on time and that she is safe, well cared for and loved.

How likely would you be to recommend Premier Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Lydia Waller, Customer Service Administrator at Premier Court Care Home responded to this review on 26 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My mum chose St George's Lodge from a recommendation of a friend. Homely, friendly, efficient, caring, an exceptional care home at a very fair price. The staff are a good team and enjoy their work very much, a family feel to the home.
Mum and myself often said how fortunate we were for mum to be a resident here.

How likely would you be to recommend St George's Lodge? Extremely Likely

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

What a fantastic place everyone is, so nice and caring from the Manager down to the cleaners. All the residents are treated so politely and warmly. The grounds are very nice. The whole place is so so clean and by the way the lady in the office is so so helpful. Thank you all for the care you give my sister in law.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Tina Coveley, Registered Manager at Parklands Nursing Home responded to this review on 26 Jul 2016:

Many thanks for these kind comments I shall pass them on to my staff.

I cannot praise the Hazelwell Care Home highly enough. Everything about it is truly exceptional - the location, the quality of the building & furnishings/décor (in bedrooms & public rooms), the facilities, the cleanliness, the food and most importantly the staff. Since his move from another care home my Dad is so much happier. Dad needs a high level of care & support but absolutely nothing is too much trouble for any of the staff. Dad is treated with dignity and such kindness - he says he feels like he is being spoilt each & every day! The staff work as a close knit team and quite simply 'go the extra mile' all the time. They are obviously a happy team and this ethos pervades all aspect of Hazelwell. I would recommend anyone looking for truly exceptional care for a loved one, to visit Hazelwell to see this very special place for themselves.

How likely would you be to recommend The Hazelwell Care Home? Extremely Likely

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found St. Mary's to be excellent for my brother. He has much improved in his well being and personal hygiene, which concerned us. I have seen him slowly becoming more aware and interacting with us. The facilities are very good and rooms are spacious, yet retain a homely feel. Everywhere is spotlessly clean and lots of staff around who are always willing to help and chat about resident. There are lots of outings and in-house activities to keep residents active and stimulated.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Warm and friendly atmosphere there. Homely and comfortable. All the staff are very helpful and kind to residents. Very good entertainment organiser.

How likely would you be to recommend The Laurels & Pine Lodge? Extremely Likely

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother is flourishing in Cumnor Hill House. Loving the activities, food and company. Being totally pampered and having her hair done every week. Also has the use of the chauffeur driven car for medical appointments. She has enjoyed doing some gardening Really enjoying the choice of food.

How likely would you be to recommend Cumnor Hill House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Samantha Ncube, General Manager at Cumnor Hill House responded to this review on 26 Jul 2016:

Thank you for taking the time to review us. We always welcome feedback on our service, and we will certainly pass your comments to the staff.

The care home is very well run and the staff are very open and honest. You can discuss any matter with them at any time. The staff in the summer lounge where my wife is looked after, is as good as, or better than being at home.

How likely would you be to recommend Manor Park Dementia Nursing Home? Extremely Likely

Cleanliness: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Diane Atherton, Administrator at Manor Park Dementia Nursing Home responded to this review on 26 Jul 2016:

Thank you for the kind words. I will pass on your comments to staff and the manager.

I have visited two different parishioners in Wellington Grange in recent weeks. Every time I have been greeted by staff in a welcoming and friendly manner. The people I visit are clerly contented and happy with the care they receive and the compassionate and considerate attitude of the staff. The rooms are very clean and well cared for and the food is excellent. It feels like a hotel and the dignity and value that this gives to the residents is great.

How likely would you be to recommend Wellington Grange? Extremely Unlikely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

My mother is very happy in the home. she is very comfortable and feels safe and cared for. The staff are lovely, very warm and kind. They always have time for her. They will just stop and chat. In her own home she was lonely, here she has lots of friends who really care about her. She enjoys her meals, she loves the activities and more than anything she loves her baths which she couldn't safely have in her own home. Indeed all her needs are catered for. I know that her tablets will be given on time and that she is safe, well cared for and loved.

How likely would you be to recommend Premier Court Care Home? Extremely Likely

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Lydia Waller, Customer Service Administrator at Premier Court Care Home responded to this review on 26 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

This is the 5th time I have been here. I can recommend anyone without any reservation. Staff food and the accommodation are excellent.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lydia Waller, Customer Service Administrator at The Lawns Care Home responded to this review on 26 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Mums wishes was to be nursed at at home, unfortunately that wasn't possible. The care and attention she received was excellent from all grade of staff. She required a syringe driver to control her pain from Ischaemic leg, she was nursed in home and as a family we were able to stay with her until she died. As a family we appreciated the kindness and love shown to mum. It was a well run nursing home and the staff were friendly and helpful. All the patients were looked after. I would have no hesitation recommending it and would be happy if required to be a patient myself.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

My mother is flourishing in Cumnor Hill House. Loving the activities, food and company. Being totally pampered and having her hair done every week. Also has the use of the chauffeur driven car for medical appointments. She has enjoyed doing some gardening Really enjoying the choice of food.

How likely would you be to recommend Cumnor Hill House? Extremely Likely

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Samantha Ncube, General Manager at Cumnor Hill House responded to this review on 26 Jul 2016:

Thank you for taking the time to review us. We always welcome feedback on our service, and we will certainly pass your comments to the staff.

Colton Care show every diligence and professionalism in caring for our mother, who has gained physical and mental strength since entering the nursing home. The family can genuinely relax, knowing our mother is well looked after.

How likely would you be to recommend St Catherines View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found St. Mary's to be excellent for my brother. He has much improved in his well being and personal hygiene, which concerned us. I have seen him slowly becoming more aware and interacting with us. The facilities are very good and rooms are spacious, yet retain a homely feel. Everywhere is spotlessly clean and lots of staff around who are always willing to help and chat about resident. There are lots of outings and in-house activities to keep residents active and stimulated.

How likely would you be to recommend St Mary's Court Care Home? Extremely Likely

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

What a fantastic place everyone is, so nice and caring from the Manager down to the cleaners. All the residents are treated so politely and warmly. The grounds are very nice. The whole place is so so clean and by the way the lady in the office is so so helpful. Thank you all for the care you give my sister in law.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Tina Coveley, Registered Manager at Parklands Nursing Home responded to this review on 26 Jul 2016:

Many thanks for these kind comments I shall pass them on to my staff.

I have visited two different parishioners in Wellington Grange in recent weeks. Every time I have been greeted by staff in a welcoming and friendly manner. The people I visit are clerly contented and happy with the care they receive and the compassionate and considerate attitude of the staff. The rooms are very clean and well cared for and the food is excellent. It feels like a hotel and the dignity and value that this gives to the residents is great.

How likely would you be to recommend Wellington Grange? Extremely Unlikely

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

This is the third time my wife has been into Ocean Breeze and we have been very pleased with the care and service received. The home is comfortable and well kept, the rooms are pleasant, clean and well appointed. The staff are first class in every way, particularly the head nurse, who mainly looked after my wife and they have become good friends. The food and activities are acceptable for the residents in the home. As required we shall use Ocean Breeze again, and if asked will passed on our recommendations of this home.

How likely would you be to recommend Ocean Breeze Residential Care Home? Extremely Likely

Overall Standard: Excellent

Treated with Dignity: Good

I will be putting my name down for me in the future!

How likely would you be to recommend Margaret House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I like it. Its lovely. They always remember to feed me and they didn't at my other house. The people here are more social then where I was. I feel like there are friends you know. The activities don't do anything with me.

How likely would you be to recommend Admirals Reach Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Lydia Waller, Customer Service Administrator at Admirals Reach Care Home responded to this review on 26 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Mums wishes was to be nursed at at home, unfortunately that wasn't possible. The care and attention she received was excellent from all grade of staff. She required a syringe driver to control her pain from Ischaemic leg, she was nursed in home and as a family we were able to stay with her until she died. As a family we appreciated the kindness and love shown to mum. It was a well run nursing home and the staff were friendly and helpful. All the patients were looked after. I would have no hesitation recommending it and would be happy if required to be a patient myself.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I like it. Its lovely. They always remember to feed me and they didn't at my other house. The people here are more social then where I was. I feel like there are friends you know. The activities don't do anything with me.

How likely would you be to recommend Admirals Reach Care Home? Extremely Likely

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Very Poor

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lydia Waller, Customer Service Administrator at Admirals Reach Care Home responded to this review on 26 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My mother is very happy in the home. she is very comfortable and feels safe and cared for. The staff are lovely, very warm and kind. They always have time for her. They will just stop and chat. In her own home she was lonely, here she has lots of friends who really care about her. She enjoys her meals, she loves the activities and more than anything she loves her baths which she couldn't safely have in her own home. Indeed all her needs are catered for. I know that her tablets will be given on time and that she is safe, well cared for and loved.

How likely would you be to recommend Premier Court Care Home? Extremely Likely

Overall Standard: Excellent

Treated with Dignity: Excellent

Lydia Waller, Customer Service Administrator at Premier Court Care Home responded to this review on 26 Jul 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My nan really likes the home and settled in quickly. It has a homely feel and the cares are friendly and helpful.

How likely would you be to recommend Southborough Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Overall Standard: Good

Treated with Dignity: Good