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Latest Reviews Posted

Stay was very pleasant food was enjoyable, room was pleasant and views fascinating. Staff very kind.

How likely would you be to recommend Signature Bentley House? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

Over several weeks, end of life care for my sister. Care was excellent, nursing, environment and understanding of my sister's meds were of the highest standard. This care would not have been provided in a general hopsital, in fact, was on the level of hospice care.
Staff were very helpful when I telephoned, family and friends who visited were treated with care and understanding that this was a difficult time. Overall, staff are working hard to provide an improving environment for residents.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I have come on two occasions and both times staff have been helpful with me and resident. Sufficient facilities available when family come to visit.

How likely would you be to recommend Field View? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Hurst Park Court gave my precious Mother the most wonderful care we could ask for. She arrived there 3 years ago at a very low ebb and they managed to extend her life by providing her with love and comprehensive care in a lovely environment. Nothing was too much trouble for them and my Mother felt happy, safe and well cared for. Sadly she passed away in December 2016 due to advanced dementia, but I have to say her being happy right until the very end meant everything to her and to our family. I cannot praise this home, its staff and the manager enough ... and not forgetting the activities co-ordinator, for leading a brilliant activities programme and organising parties reminiscent of family parties. We so enjoyed those! I would highly recommend this home to anyone as were so lucky to have found it
I would like others to know about it. Thank you all so much from the bottom of my heart for everything you have done and for the privilege of knowing you.

How likely would you be to recommend Hurst Park Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Moving my mother into a care home was one of the hardest decisions of my life. When we visited Glynbargoed House we were instantly impressed with the genuine care and empathy shown to all of the residents by every member of staff. Everyone was so helpful both to my mother and myself. I had many questions and they were all answered in a professional and very informative way.

My mother has been thriving since she has been at Glynbargoed House and both myself and my wife are very happy with the care she receives from everyone at the home. We always receive a warm welcome from the staff whenever we visit and we are able to visit my mother at any time. I would thoroughly recommend Glynbargoed House to anyone who has to put their loved one in a care home. My mother brought me up and cared for me and it has given me great peace of mind knowing that I have done my best to care for her in her twilight years.

How likely would you be to recommend Glynbargoed House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Our dad passed away in County Homes Care Home in October. His care had been excellent, the staff could not have done more to make his last days comfortable and he was always treated with dignity by the staff, which was lovely to see and made his family feel less upset at leaving him. Even when he was having a bad day they knew how to calm him down and would distract him and sit and talk to him. Cannot praise the staff enough for all their care and consideration to our dad and his family.

How likely would you be to recommend County Homes Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The new care home is beautifully designed and fitted combining practical details and a sense of home from home. My siblings and I are happy with the care our father receives. The staff are dedicated, patient, kind and caring. We are always made to feel very welcome whenever we visit and it is often, it is lovely to witness the way the staff relate to our dad and how he responds to them. He is settled and usually in good spirits which is reassuring to see.

How likely would you be to recommend Chilterns Court Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Good

I am so pleased with the care home. After three years in Ashbrook Court, my sister seems so happy and is very well cared for. The staff are all so welcoming and caring.

How likely would you be to recommend Ashbrook Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

My brother was a resident at Bishopsteignton House for just over two months. I am his only relative and live in the East of England so was only able to visit him on a couple of occasions. The care he received was wonderful. All the staff were very caring and made the last weeks of his life happy and comfortable. Their support for me at this difficult time was excellent. All members of staff were kind and reassuring and I was kept informed. I cannot thank them enough.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lovely environment, with welcoming staff. Residents observed to be treated individually and with dignity and respect. Memory boxes outside each resident's bedrooms were a beautiful personal touch.

How likely would you be to recommend Belmont House? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Amazing care home, compassionate, caring and competent staff. My Mum has been a resident here for 2 years

My sister and I can rest in the knowledge that Mum is kept lovely and clean, happy, given lots of cuddles from staff and has plenty of food and beverages.

I would not hesitate to highly recommend St Catherine's to anyone looking for a care home.

How likely would you be to recommend St Catherine's? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I visited my uncle on the 2nd day he moved and found him happy and settled. His rooms are delightful, warm and welcoming. I found the staff kind and helpful, despite the hard work involved in the move. Thank you.

How likely would you be to recommend Chilterns Court Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father passed away on Saturday the 7th of January. The care he received has been wonderful throughout his residence since May 2015.
From the accommodation, staff, manager and activities organised to the excellent food, organised outings and wonderful scenery, everything has been first class. Staff are always available and their communication and kindness is overwhelming. I would recommend Bankwood without reservation.

How likely would you be to recommend Bankwood Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My wife has been at Marion Lauder for 8 months, during which time I have found the standard of care consistently excellent. The staff are friendly and helpful and show acts of genuine kindness and humour towards the residents. I am happy that my wife is receiving the best care possible.

How likely would you be to recommend Marion Lauder House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

A Very high standard of care and support. The staff are first class.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I feel I must let everybody know who is in the same dilemma we were when choosing a care home for my Father-in-law, after a failed first attempt in one home we moved our dad-in-law to above home. It was absolutely excellent. The care and dignity was impeccable. The staff were amazing from cleaners to senior members of staff, they couldn't do enough for my dad-in-law and us as a family they were just incredible! We were so pleased we moved Dad here and his end of life was dignified and the overwhelming support we had by all was just unforgettable thank you so much!

How likely would you be to recommend Queen Elizabeth Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

In the twelve months that I have visited my auntie at Bankwood, I have never witnessed anything other than excellent care and devotion from the staff to all residents. Nothing is too much trouble which includes looking after visitors as well as the residents.

How likely would you be to recommend Bankwood Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The treatment my mum receives at Swallownest Care Home is second to none. The carers, true to their name, do care about the job they do. My mum is not very good at eating and they make sure that she is encouraged as much as they can to try to get her to eat. Her room is always kept really clean and her laundry is done really well. Before Christmas, the activities co-ordinator worked so hard and there was something for the residents to see or take part in almost every day. There were concerts, meals out, Christmas party and too many other things to mention, but each activity was carried out really well.

When I was ill for a few days, I had no problem with not being able to go to see my mum because I know that she was really well looked after.

I would like to thank the staff and management of the home very much for everything they do for my mum.

How likely would you be to recommend Swallownest Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

All excellent care home overall. Food and drink outstanding and often geared to residents needs. Lots of good activities. A very happy and caring environment.

How likely would you be to recommend The Red House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Caring, patient staff were right on hand when she felt pain and needed assistance.

How likely would you be to recommend The Red House? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Removed my sister from a very unsuitable care home. Popped into Highstone Mews without an appointment and was very impressed. Lovely caring staff, very clean and the manager is very helpful and understanding and kind. He helped arranged the transfer. I know my sister will be happy in Highstone Mews. My sister's face lit up when we took her into the reception area. Thank you to the staff and manager at Highstone Mews.

How likely would you be to recommend Highstone Mews Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

My brother was cared for and loved by all. The staff from the time he went in until his last day some 7 months. We were able to leave after our visits (some 3 or 4) times a week with the confidence he was being cared for very well.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

A pleasant environment - facilities of a high standard. Care seems pretty good.

How likely would you be to recommend Greenacres? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

The staff go the extra mile to ensure the residents have a lovely Christmas Day!

How likely would you be to recommend Hallhouse Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband was in the home from Easter 2016 until October 2016, he was happy in Douglas View he liked his room and he loved the food and found the staff very kind and helpful.
I and my family our son and daughter all liked how happy he was and found the staff kind and helpful. On the day he died the staff said how much they would miss him.

How likely would you be to recommend Douglas View Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good