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Latest Reviews Posted

It is a really caring home. I didn't want to be here but I know it is the best place for me.
My meals are on time, I am washed and dressed every day and all things are considered if discussed with the staff. I am allowed to do within reason my own thing and the facilities whilst a bit babyish have to cover a wide scope. The trip to the pantomime was excellent and well organised. I thoroughly enjoyed it and I didn't think I would. When the activities are up and running with a few more quizzes it will be fine. Give us more general knowledge quizzes.

How likely would you be to recommend Chilterns Court Care Centre? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Wonderful place. Staff very good, especially chief nurse, nothing is too much trouble.

How likely would you be to recommend Chilterns Court Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Rooms: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

The home is warm, welcoming, bright, airy and clean. Staff go to great lengths to ensure all residents have all their needs met - physical, emotional and spiritual. They respect both residents and relatives/carers of residents and make every effort to include them in decision-making as well as in the regular activities of the home. Staff and management are largely forward thinking and keen to innovate, with particular reference to inter-generational work and dementia friendly initiative within the community. It is a peaceful and calm environment.

How likely would you be to recommend Kirk House, Belfast? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I have lots of laughs here, it's not home but nearly is. I have lots of friends now and can walk all around the place whenever I want to. When it gets warm, I can go in the garden.

How likely would you be to recommend Windsor Court Care Home? Don't know

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Good

I have been in the home over 3 years, it's been very good. My husband comes every day and takes me out. Food is all home cooked with lots of choices. My washing is done every day and taken back to my room. All the staff are friendly, it's a nice home. Thank you.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Lived at the home for a few years now and have been happy. Plenty of outings, play dominoes with my friends whenever we want. The home is spotlessly clean, food good but I'm very fussy. I enjoy a cigarette which I have a nice little area in the garden covered.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been in Windsor Court for nearly 3 years. I love my time here, all the staff are the best, kind people I would want to know. Food is excellent, cleanliness is next to none. Wouldn't want to go anywhere else. Thank you.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother feels very safe. She gets very good care the staff always try to give 100% towards all her needs.
They interact with her, always making sure that she is okay, making sure that her fluids are always taken when they wash her and they always take care when handling her. The staff are always chatty and she never feels alone.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Ideal.

How likely would you be to recommend Station House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Enjoyed my stay very much. Food is excellent. Staff are friendly and very kind.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been here for three Christmases. I am very pleased with the care and I enjoy every minute of it.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

Very pleased with the care for my father who has been a resident for the last nine months. Happy with the home who do their best in providing care for my father.

How likely would you be to recommend Mulberry Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband wasn't with you long, but the time he spent with you was quality. The staff couldn't have been more caring. "Everything" about Barchester Arbour Court Care Home was first class, I just wish he'd been there longer. They evoke kindness itself to me and I never felt alone. Their quiet, calm way of dealing with things was an inspiration. We as a family couldn't fault the care they provided. I would recommend Barchester Arbour Court Care Home to anyone who loves their family and wants complete all round caring.

How likely would you be to recommend Barchester Arbour Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We had a nice time volunteering and singing at the Christmas Carol Concert. Everyone seemed to enjoy it and had a good time.
The staff put on a good event and were attentive. The place seemed very nice.

How likely would you be to recommend Mulberry Court Care Home? Likely

Care / Support: Excellent

Staff: Excellent

Treated with Dignity: Excellent

The manager is so accessible, always around to help or talk to you about any worries. We recently held Xmas day at Abberton and nothing was too much trouble, she totally knew how important this was to us all and went the extra mile to make it absolutely perfect!

How likely would you be to recommend Abberton Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My parents were both in care homes which we considered at the time to be of a high standard. Cedar Court Care Home, in my opinion, is relaxed, professional and with such dedicated staff. It was a relief to the family to know that we were leaving my wife in such good care. Having unrestricted visiting times made it easier to call anytime of the day for our family and her friends. We consider that other care homes could learn a lot from the modern approach that Cedar Court Care Home administers.

How likely would you be to recommend Cedar Court Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care my mum gets from all the staff is wonderful every member of staff gives amazing care to my mum and every other resident at West Abbey, nothing is too much trouble, they also care for family and friends of each resident, it is like being at home - well since mum went in it is our second home . I cannot praise them enough.

How likely would you be to recommend Barchester West Abbey Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The care received is very good. My mum is well cared for and her needs are met. Medication is given promptly. Overall, my mum seems to enjoy it and is happy in her environment. I have noticed an improvement in the meals and the variety of choices made ie. Over Christmas and there are a few events coming up. My mum particularly enjoys the armchair aerobic activities and always joins in when she can.

How likely would you be to recommend Hyde Nursing Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My Wife has been in West Abbey Yeovil since October 2013 suffering with Alzheimer's.
She is cared for beyond what we could anticipate, the care and attention given by the staff is wonderful.
To me and my family, they are like an extended family, always willing to attend to us whatever we need and comfort us in times of stress.
Obviously I would like my wife at home but that isn't possible, however, I am content in my mind that she is well cared for in all her needs, I wouldn't want her to be anywhere else apart from West Abbey.

How likely would you be to recommend Barchester West Abbey Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother in law seems very happy at Menwinnion. The care she receives is excellent and her carers and management teams do a great job.

How likely would you be to recommend Menwinnion Country House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very impressed with Margaret House. It is bright, clean, warm, and very welcoming. The staff are brilliant - kind, friendly, neat, tidy and caring.
The home is always immaculate, and the staff are always willing to listen, be helpful, and stop what they are doing, to explain things. Visitors are treated with the same courtesy that the residents are accorded.
The rooms are also kept immaculate, as are all the public rooms, stairs and hallways - the garden is a pleasure to look at during the winter, and it is lovely to sit out when the weather is warmer.
Residents are encouraged to take part in a variety of activities but are never pushed into anything against their will.
All in all, I cannot fault Margaret House - congratulations to those in charge, who create a very caring environment, with staff who seem to like working there, which is always a good sign.

How likely would you be to recommend Margaret House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

Mam was received into Rosedale at the very end of November and it is always an anxious and difficult time for a new resident and family. The staff at Rosedale were excellent in settling Mam into her new environment and in making her feel safe and comfortable. I have been very impressed with the professionalism and efficiency of all the staff and services in all areas of the home. I am so pleased that we chose Rosedale.

How likely would you be to recommend Rosedale Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My sister is treated with love and kindness by all the staff and her best interests are considered at all times. Staff are approachable and will always try to answer any questions. The home also has a good relationship with my sister's GP who will be asked to call if there are any problems.

How likely would you be to recommend Brooke House? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

There is a lovely atmosphere at Nynehead Court. Staff know residents names and use them all the time. They have time to have a chat with residents and exchange some gentle banter and teasing. The surroundings are more like a country house hotel than a care home. The welcoming drawing room is beautifully furnished with a roaring fire in the winter. The chairs and tables are grouped as they would be in a hotel rather than arranged around the edge of the room as in many care homes. The activities staff organise an interesting variety of activities and trips and they get to know the residents and the activities that they will enjoy. A particular advantage of Nynehead Court is the relationship with the local community. Residents are able to be involved in, and attend, a number of local events. The meals at Nynehead are very good with an interesting and varied menu. Visitors are always welcome to join residents for meals. The gardens at Nynehead Court are a wonderful asset for the residents.

How likely would you be to recommend Nynehead Court? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Mum has been a resident at Highfield for 7 months now and has settled in very well. Despite in the past always saying that she never wanted to go into a home, she admits now that she likes where she lives and knows she is much better off here. She likes the company and the feeling of being safe. The staff ensure this atmosphere of care and safety - they are all friendly, tolerant and caring, ensuring that mum gets the best of care. The home is run efficiently and the manager and senior carers are always on hand to discuss any problems that may arise. I have found them professional, proactive and organised.

How likely would you be to recommend Highfield Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent