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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Linlithgow Care Home Linlithgow, West Lothian

This care home is above excellent. The manager is very professional and hands on. The staff work together as a team, know their residents and treat them in a dignified way, most caring and interested in them as people. I know I can discuss any issues openly and have been given reassurance as my mothers illness has progressed. I am confident they have my mothers best interests in mind, they also keep me well informed. This home should be complimented on their high standard of care.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Cedar House Care Home Uxbridge, London

There has been an improvement in the home since the new manageress took over. The staff work very hard and deal with the residents in a compassionate manner.

Overall Standard : Good

Facilities : Satisfactory

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Good

Pax Hill Elderly Mentally Frail Unit Farnham, Hampshire

A caring atmosphere and very capable nursing staff.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Excellent

Pax Hill Elderly Mentally Frail Unit Farnham, Hampshire

My mother has been at Pax Hill for nearly a year. My family and I cant praise the staff at the EMI unit highly enough. Mum is cared for with dignity and humour! We are all made to feel welcome. Thank you everyone from the nurses through to the cleaners and kitchen staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Pax Hill Elderly Mentally Frail Unit Farnham, Hampshire

I would recommend the EMF unit at Pax Hill to anyone looking for a care home for family or relatives. The staff are friendly and care for the residents very well. Residents family are made to feel welcome, and there are often events planned for them to attend for example Christmas party or summer tea parties. The meals provided are varied and nutritious. The needs of different residents are seem to and are cared for appropriately for example different chairs/activities for them to do.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Elmwood Care Home Croydon, London

Mum has received thorough treatment and enjoys the social activities in Elmwood. We find all staff friendly and helpful and caring.

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Pax Hill Elderly Mentally Frail Unit Farnham, Hampshire

My father has been a resident at Pax Hill for nearly ten years and has always been treated with dignity and respect. The lovely staff are very caring and well led by the manager who sets high standards. A highlight for my father are the activities organised by activities organiser. She takes time to find out what interests the residents have and plans activities accordingly. I love getting emails, updates and photo's of my father enjoying the many varied activities offered. I recommend Pax Hill EMF most highly.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Deangate Barnsley, South Yorkshire

My father was admitted to Deangate by rapid response and from the outset the staff were very caring and kind. Dad developed bowel cancer and died within three weeks but I cannot fault the kindness and care shown to home and my mother during this difficult time. Sadly dad died and the compassion shown by all staff could not be faulted.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Popham Court Wellington, Somerset

My mum was admitted to The Court as an emergency from hospital. The staff were immediately very kind and responsive to her needs. She is confused and they were helpful both to her and to myself. Communication is excellent, I can speak to the staff and mum at anytime and they are keen to keep me in the picture. They are responsive to her needs and definitely "go the extra mile".

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Heathlands Care Home London

The staff at Heathlands are wonderful they go 100% above what they are expected to do in their care for the residents. My mother was there for four years and the treatment she received was exceptional. You can go in at anytime and you are not restricted to where you can go in the home. This home should be a benchmark to how a home should be run after all the terrible stories about treatment in homes for the elderly.

Overall Standard : Excellent

Facilities : Excellent

Cleanliness : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Cherry Tree House Aylesbury, Buckinghamshire

My mother has been a resident at Cherry Trees for almost four years. It was her choice to move there after several periods of respite at the home. She often tells me 'we could not have found her anywhere better to live' and that 'everyone is so kind to me'. I can completely endorse those statements as a retired registered nurse. I have been really impressed with the standard of care given. There is a lovely, calm atmosphere in the home, the staff are respectful and take every opportunity to engage with the residents. By staff, I mean the entire team, they are all involved with the happiness and well-being of the people who live there. Nothing is too much trouble - as visitors, my family and I are always made very welcome.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Old Rectory Norwich, Norfolk

I went to visit my friend and thought the home was excellent, clean and welcoming. I thought my friend was looked after very well.
How likely would you be to recommend Old Rectory? Likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Sunnybank House Eastleigh, Hampshire

The home was welcoming, warm and clean. The residents were calm and well dressed and clean. The activities were good. The overall care was sympathetic to my husbands needs and understanding of his condition. The staff were approachable and understanding and kind.
How likely would you be to recommend Sunnybank House? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Satisfactory

Kintyre Care Home Campbeltown, Argyll & Bute

My mum's review went smoothly because of the up to date information the family had. Any issues are dealt with at the time by the staff so there were no surprises. I am delighted with the care my mum receives and the support we get from the staff.
How likely would you be to recommend Kintyre Care Home? Likely

Overall Standard : Satisfactory

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Satisfactory

Value for Money : Good

Bredon View Cheltenham, Gloucestershire

I feel ok and glad to be here enjoying myself. I moved in over a week ago.
How likely would you be to recommend Bredon View? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Bredon View Cheltenham, Gloucestershire

Since mum arrived at Bredon View some 18 months ago she has been treated with respect and dignity. The staff are wonderful, very kind and lovely, Mum has received nothing but loving care and support. Every time we visit, the staff and management make us feel very welcome. The manager always keeps us informed on how mum is doing.
How likely would you be to recommend Bredon View? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Hendra House Residential Home Ludlow, Shropshire

The staff and owner go to great lengths to ensure the safety and contentment of the residents. We cannot praise them highly enough. Everything is done for my mothers comfort. Better than excellent! we haver complete trust in them.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Richmond House Care Home Leigh, Greater Manchester

I enjoyed my stay at Richmond, staff been helpful, physios have been good to meet my needs, food has been good and my overall stay has been comfortable.
How likely would you be to recommend Richmond House Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Lostock Lodge Preston, Lancashire

Staff are friendly, caring and professional. Food is appetising and nutritious, each individual resident is cared for as per their needs, good records are kept. Cleanliness is very good and the home is very secure, all staff are approachable if you need any questions answering.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Glenalina Lodge Care Centre Belfast, County Down

Very helpful and great staff very well treated. Thank you

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Barchester Wadhurst Manor Wadhurst, East Sussex

I feel that since I have been here, I have received 5* treatment. I love the staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Willow Court Harpenden, Hertfordshire

My wife has used the day centre regularly for the last 2 years. She has been met with nothing but kindness and affection, and has been very happy there. The staff have been extremely good to her in all ways. No praise of mine is too high. They would do anything for me/us. I can only reciprocate.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Roby Lodge Liverpool, Merseyside

Very professional management and staff showing total care and understanding of my mother's needs.
How likely would you be to recommend Roby Lodge? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Kesteven Grange Care Home Hull, East Riding of Yorkshire

This a very well run care home, mum is looked after very well. Nothing is too much trouble for the carers. Mum enjoys her day here, so pleased to see her happy and content.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Chestnut House Nursing Home Dorchester, Dorset

Very friendly and relaxed nice atmosphere. Staff very approachable and always ready and willing to help. So many people work in Chestnut House they all smile.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent