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As soon as it became necessary to find a Care Home for my Wife, when she was diagnosed with Vascular Dementia, I sought one that specialised in handling the very particular care needs of her condition and it's likely deterioration.
During a study of those within a reasonable distance, I found the newly opened and very impressive Barchester Worplesdon View home ,near Guildford.
I was immediately taken by the attitude and obvious long experience of the Management and Staff, especially those in the section set aside for such residents as my Wife and she was soon transferred there from Hospital.
After 3 Years, I have found not the slightest reason to regret my decision and over this period she has been handled with all the care and varied attention that her condition has demanded, both mentally and physically.
The Home is very welcoming to Visitors and the Staff are always friendly and helpful, especially in discussing any medical needs of her condition, quite apart from the more routine daily tasks of ensuring the best outcome for my Wife in her general life there.

How likely would you be to recommend Barchester Worplesdon View? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

I have spent quite a large amount of time at Annancourt and have absolutely loved my experience. All of the staff are extremely forthcoming and the residents are well looked after and are a pleasure to volunteer with. Since I first started going to Annancourt in the summer of 2015 I have worked with two fantastic people filling the role of occupational therapists. They both did/do a fantastic job in keeping the residents stimulated both physically and mentally. As someone who has personal experience of the flaws of this kind of stimulation not being provided, through my grandmother, I would highly recommend Annancourt to anyone who is considering it. All of the carers are extremely well trained especially with the introduction of the new occupational therapist who is over trained for the role and so is able to develop the caring in the entire nursing home and does so through running courses with the staff.
Another large part of Annancourt is a pub, the shop and the nature areas. These provide the residents with a feeling of a community or village rather than a care home. Also it helps to enable the residents to make decisions about where and how they would like to spend their time.

In short Annancourt is a fantastic care home that should be in the forefront of the mind of anybody looking for a care home.

How likely would you be to recommend Annan Court Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

I visited the resident regularly over three and a half years. Whenever I visited the staff were friendly, professional and caring. My friend was happy at Rosemary Lodge, he enjoyed the food. There was a happy atmosphere there. Recently they had a lot of work done on the garden and internal decorating. I was always made to feel welcome when I visited.

How likely would you be to recommend Rosemary Lodge? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

A long term friend went into care at Ancaster House August 2013 and I visit weekly since (unless untowardly hindered) my friends mobility is still as good, on a 'wheeled walker' and she looks well and still as strong physically (although forgetful and was two years ago) As I am interested in watching the carers and what goes on. I see all is done importantly as help is needed. I appreciate the friendliness and willing for hands on even of management staff when need arises. I had lunch with my friend only yesterday, a very good three course meal and I thoroughly enjoyed all. A choice of two for soup, main and desert.

How likely would you be to recommend Ancaster House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

As soon as it became necessary to find a Care Home for my Wife, when she was diagnosed with Vascular Dementia, I sought one that specialised in handling the very particular care needs of her condition and it's likely deterioration.
During a study of those within a reasonable distance, I found the newly opened and very impressive Barchester Worplesdon View home ,near Guildford.
I was immediately taken by the attitude and obvious long experience of the Management and Staff, especially those in the section set aside for such residents as my Wife and she was soon transferred there from Hospital.
After 3 Years, I have found not the slightest reason to regret my decision and over this period she has been handled with all the care and varied attention that her condition has demanded, both mentally and physically.
The Home is very welcoming to Visitors and the Staff are always friendly and helpful, especially in discussing any medical needs of her condition, quite apart from the more routine daily tasks of ensuring the best outcome for my Wife in her general life there.

How likely would you be to recommend Barchester Worplesdon View? Extremely LIKELY

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have spent quite a large amount of time at Annancourt and have absolutely loved my experience. All of the staff are extremely forthcoming and the residents are well looked after and are a pleasure to volunteer with. Since I first started going to Annancourt in the summer of 2015 I have worked with two fantastic people filling the role of occupational therapists. They both did/do a fantastic job in keeping the residents stimulated both physically and mentally. As someone who has personal experience of the flaws of this kind of stimulation not being provided, through my grandmother, I would highly recommend Annancourt to anyone who is considering it. All of the carers are extremely well trained especially with the introduction of the new occupational therapist who is over trained for the role and so is able to develop the caring in the entire nursing home and does so through running courses with the staff.
Another large part of Annancourt is a pub, the shop and the nature areas. These provide the residents with a feeling of a community or village rather than a care home. Also it helps to enable the residents to make decisions about where and how they would like to spend their time.

In short Annancourt is a fantastic care home that should be in the forefront of the mind of anybody looking for a care home.

How likely would you be to recommend Annan Court Care Home? Extremely LIKELY

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Excellent

A long term friend went into care at Ancaster House August 2013 and I visit weekly since (unless untowardly hindered) my friends mobility is still as good, on a 'wheeled walker' and she looks well and still as strong physically (although forgetful and was two years ago) As I am interested in watching the carers and what goes on. I see all is done importantly as help is needed. I appreciate the friendliness and willing for hands on even of management staff when need arises. I had lunch with my friend only yesterday, a very good three course meal and I thoroughly enjoyed all. A choice of two for soup, main and desert.

How likely would you be to recommend Ancaster House? Extremely LIKELY

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

My father was a resident at Goatacre following a hospital admission after a road accident he had made his mind up that he did not want to eat or drink but the staff who could not have been more caring tried their very best to get him to have at least something. He was very reluctant to except any care but this did not stop the staff from looking after him in a kind and caring manner so that he was kept comfortable at all times his wishes were always respected as a family we were very grateful for all the effort the staff put in to try and help him regain his health but he had made his mind up that he did not want this. When he passed away he could not have received any better care he was treated with great respect and dignity and as a family this was a great comfort. The care does not stop once someone has died as we received a call from the funeral directors to say how well our father had been treated when they collected him this surely shows what caring is all about and Goatacre do this extremely well.

How likely would you be to recommend Goatacre Manor Care Centre? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

A long term friend went into care at Ancaster House August 2013 and I visit weekly since (unless untowardly hindered) my friends mobility is still as good, on a 'wheeled walker' and she looks well and still as strong physically (although forgetful and was two years ago) As I am interested in watching the carers and what goes on. I see all is done importantly as help is needed. I appreciate the friendliness and willing for hands on even of management staff when need arises. I had lunch with my friend only yesterday, a very good three course meal and I thoroughly enjoyed all. A choice of two for soup, main and desert.

How likely would you be to recommend Ancaster House? Extremely LIKELY

Treated with Dignity: Excellent

My mum was only at Stamford bridge for a short time for hospice care, during the time mum was there the care she received from all members of staff was outstanding. Management were supportive and helped with a quick admission so mum could be discharged from hospital. We were allowed to take mums things in before admission and make it look homely for her, the maintenance team were fab in checking her electrical stuff even when we kept bringing in more. The kitchen team were great and provided a variety of foods and textures as mums needs changed. The housekeeping ladies were considerate, checking when it would be best to clean mums room and checking if she was awake/resting. The Care Assistants and Nurses were our lifesavers, the care and compassion shown our mum was simply brilliant. When we were not with mum we felt safe in the knowledge that mum was being well cared for. They quickly picked up on her sense of humour and would try to make her giggle. They would often pop in just to say 'hello'. We were given regular updates by staff and contacted quickly when needed. The staff also made us feel welcome, showing us where to access drinks for visitors. We are very thankful to ALL the staff for making a very difficult time a little easier.

How likely would you be to recommend Barchester Stamford Bridge Beaumont Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

I am more than happy with my living area. When I was shown around I was given a choice. I couldn't ask for more whilst living here. I see the girls working hard to clean the environment.
The staff are very polite and friendly. Some residents here are not always friendly to staff but the staff manage this well.

How likely would you be to recommend Buckingham House Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am happy here and fell very well looked after.

How likely would you be to recommend Ash Grange Care Home? Extremely LIKELY

Care / Support: Good

Staff: Excellent

My mum was only at Stamford bridge for a short time for hospice care, during the time mum was there the care she received from all members of staff was outstanding. Management were supportive and helped with a quick admission so mum could be discharged from hospital. We were allowed to take mums things in before admission and make it look homely for her, the maintenance team were fab in checking her electrical stuff even when we kept bringing in more. The kitchen team were great and provided a variety of foods and textures as mums needs changed. The housekeeping ladies were considerate, checking when it would be best to clean mums room and checking if she was awake/resting. The Care Assistants and Nurses were our lifesavers, the care and compassion shown our mum was simply brilliant. When we were not with mum we felt safe in the knowledge that mum was being well cared for. They quickly picked up on her sense of humour and would try to make her giggle. They would often pop in just to say 'hello'. We were given regular updates by staff and contacted quickly when needed. The staff also made us feel welcome, showing us where to access drinks for visitors. We are very thankful to ALL the staff for making a very difficult time a little easier.

How likely would you be to recommend Barchester Stamford Bridge Beaumont Care Home? Extremely LIKELY

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

This is an outstanding home. The staff are caring and kind. I highly recommend it!

How likely would you be to recommend The Meadows? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Room is great can't beat it. My food is very good have a great choice, the staff are brilliant they do everything they can. Me and my husband are treated well and let us eat together.

How likely would you be to recommend Berry Hill Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

My mum was only at Stamford bridge for a short time for hospice care, during the time mum was there the care she received from all members of staff was outstanding. Management were supportive and helped with a quick admission so mum could be discharged from hospital. We were allowed to take mums things in before admission and make it look homely for her, the maintenance team were fab in checking her electrical stuff even when we kept bringing in more. The kitchen team were great and provided a variety of foods and textures as mums needs changed. The housekeeping ladies were considerate, checking when it would be best to clean mums room and checking if she was awake/resting. The Care Assistants and Nurses were our lifesavers, the care and compassion shown our mum was simply brilliant. When we were not with mum we felt safe in the knowledge that mum was being well cared for. They quickly picked up on her sense of humour and would try to make her giggle. They would often pop in just to say 'hello'. We were given regular updates by staff and contacted quickly when needed. The staff also made us feel welcome, showing us where to access drinks for visitors. We are very thankful to ALL the staff for making a very difficult time a little easier.

How likely would you be to recommend Barchester Stamford Bridge Beaumont Care Home? Extremely LIKELY

Treated with Dignity: Excellent

I have spent quite a large amount of time at Annancourt and have absolutely loved my experience. All of the staff are extremely forthcoming and the residents are well looked after and are a pleasure to volunteer with. Since I first started going to Annancourt in the summer of 2015 I have worked with two fantastic people filling the role of occupational therapists. They both did/do a fantastic job in keeping the residents stimulated both physically and mentally. As someone who has personal experience of the flaws of this kind of stimulation not being provided, through my grandmother, I would highly recommend Annancourt to anyone who is considering it. All of the carers are extremely well trained especially with the introduction of the new occupational therapist who is over trained for the role and so is able to develop the caring in the entire nursing home and does so through running courses with the staff.
Another large part of Annancourt is a pub, the shop and the nature areas. These provide the residents with a feeling of a community or village rather than a care home. Also it helps to enable the residents to make decisions about where and how they would like to spend their time.

In short Annancourt is a fantastic care home that should be in the forefront of the mind of anybody looking for a care home.

How likely would you be to recommend Annan Court Care Home? Extremely LIKELY

Overall Standard: Excellent

Treated with Dignity: Excellent

The best thing this home has offered me is companionship. It's something you can't pay for! and they're all so natural at it. I was very sad to come here and leave my home and family, but the whole team made the transition so easy. I'm very grateful and give them a lot of love.

How likely would you be to recommend Gracewell of Hove? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

My mum continues to receive excellent care at Glebe House. The staff are aware of her needs and some of the challenges she presents but they find ways to engage her and encourage her with singing and dancing in order to give personal care. Management are always sympathetic to any concerns we have as a family and will always do their utmost to resolve any issues. As far as we can tell, mum is happy and safe and loves to watch the staff go about their work. Out thanks to all at Glebe House keep up the good work!

How likely would you be to recommend Glebe House? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

My husband is currently being looked after on the nursing side of the home he's been in there since October 2015.

All the staff are all very friendly and helpful from the nurses, carers, catering, domestic and co-ordinator.

I feel I can always approach the nurses and carers if I have any problems or concerns. The carers always show a lot of care and dignity when assisting my husband. The nurses are always there if I need to talk or I am feeling upset when my husband is not having a good day.

How likely would you be to recommend Beechcroft Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

My father was a resident at Goatacre following a hospital admission after a road accident he had made his mind up that he did not want to eat or drink but the staff who could not have been more caring tried their very best to get him to have at least something. He was very reluctant to except any care but this did not stop the staff from looking after him in a kind and caring manner so that he was kept comfortable at all times his wishes were always respected as a family we were very grateful for all the effort the staff put in to try and help him regain his health but he had made his mind up that he did not want this. When he passed away he could not have received any better care he was treated with great respect and dignity and as a family this was a great comfort. The care does not stop once someone has died as we received a call from the funeral directors to say how well our father had been treated when they collected him this surely shows what caring is all about and Goatacre do this extremely well.

How likely would you be to recommend Goatacre Manor Care Centre? Extremely LIKELY

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Really positive atmosphere in the building. There was a very tangible ethos. Staff were very pleasant and knowledgeable. I was very impressed at the range of services available. I was very impressed with how clean and pleasant the home appeared.

How likely would you be to recommend Our Lady's Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am happy here and fell very well looked after.

How likely would you be to recommend Ash Grange Care Home? Extremely LIKELY

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I would highly recommend Balmoral Care Home, the management and staff,caring and understanding to residents and there family.
My mum had a fall in her room in January the staff responded quickly and family in formed.
A member of the staff accompanied mum in the ambulance to reasure her and give the doctors information they needed.
Mum suffers from dementia so the well being of mum is of up most importance and Balmoral did just that.
Thank you

How likely would you be to recommend Balmoral Care Home? Extremely LIKELY

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Room is great can't beat it. My food is very good have a great choice, the staff are brilliant they do everything they can. Me and my husband are treated well and let us eat together.

How likely would you be to recommend Berry Hill Care Home? Extremely LIKELY

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

As a professional visitor to Our Lady's I am delighted to recommend this beautiful care home to any prospective resident. The home is bright, spacious and very clean. Patients are looked after in the most wonderful way. The home has a great warmth and ethos throughout every corridor, lounge and room. Our lady's management is exceptional. The Manager's team appear to see a vision of his leadership which is evident across the whole service.

How likely would you be to recommend Our Lady's Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

The best thing this home has offered me is companionship. It's something you can't pay for! and they're all so natural at it. I was very sad to come here and leave my home and family, but the whole team made the transition so easy. I'm very grateful and give them a lot of love.

How likely would you be to recommend Gracewell of Hove? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

What a wonderful place. Staff are excellent nothing is too much trouble. Residents care is as it should be 100%. It's clean and my husband is always clean and tidy which is what he is used to, he is being kept as he likes to be and to me, that is perfect!. I cannot fault anything. Everything is as it should be. I am always asked if anything is needed for him. I have nothing but praise for the care home. I would recommend it to anyone.

How likely would you be to recommend Brandon Park? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

My husband is currently being looked after on the nursing side of the home he's been in there since October 2015.

All the staff are all very friendly and helpful from the nurses, carers, catering, domestic and co-ordinator.

I feel I can always approach the nurses and carers if I have any problems or concerns. The carers always show a lot of care and dignity when assisting my husband. The nurses are always there if I need to talk or I am feeling upset when my husband is not having a good day.

How likely would you be to recommend Beechcroft Care Home? Extremely LIKELY

Treated with Dignity: Excellent

Very pleased with the service provided, Outstanding.

How likely would you be to recommend Ash Grange Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been a resident of Plessington Court for four and a half years during which time she has received exceptionally good care from the lovely staff. They have been most attentive to her needs as an individual and have taken the time to know her, her background and her character. I have always been made to feel welcome in the home, as have other family members. Mother's room is always clean and her clothes are laundered to a high standard. I'm very happy with the service that Plessington provides my mother and know that she is looked after with kindness, patience and good humour.

How likely would you be to recommend Plessington Court? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

As a professional visitor to Our Lady's I am delighted to recommend this beautiful care home to any prospective resident. The home is bright, spacious and very clean. Patients are looked after in the most wonderful way. The home has a great warmth and ethos throughout every corridor, lounge and room. Our lady's management is exceptional. The Manager's team appear to see a vision of his leadership which is evident across the whole service.

How likely would you be to recommend Our Lady's Care Home? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I would highly recommend Balmoral Care Home, the management and staff,caring and understanding to residents and there family.
My mum had a fall in her room in January the staff responded quickly and family in formed.
A member of the staff accompanied mum in the ambulance to reasure her and give the doctors information they needed.
Mum suffers from dementia so the well being of mum is of up most importance and Balmoral did just that.
Thank you

How likely would you be to recommend Balmoral Care Home? Extremely LIKELY

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My mother has been a resident of Plessington Court for four and a half years during which time she has received exceptionally good care from the lovely staff. They have been most attentive to her needs as an individual and have taken the time to know her, her background and her character. I have always been made to feel welcome in the home, as have other family members. Mother's room is always clean and her clothes are laundered to a high standard. I'm very happy with the service that Plessington provides my mother and know that she is looked after with kindness, patience and good humour.

How likely would you be to recommend Plessington Court? Extremely LIKELY

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum continues to receive excellent care at Glebe House. The staff are aware of her needs and some of the challenges she presents but they find ways to engage her and encourage her with singing and dancing in order to give personal care. Management are always sympathetic to any concerns we have as a family and will always do their utmost to resolve any issues. As far as we can tell, mum is happy and safe and loves to watch the staff go about their work. Out thanks to all at Glebe House keep up the good work!

How likely would you be to recommend Glebe House? Extremely LIKELY

Treated with Dignity: Excellent

I am very well satisfied with the care and treatment my wife receives at Tall Oaks care and nursing home.

How likely would you be to recommend Tall Oaks Care Home? Extremely LIKELY

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My mother stayed at the above home for only eight days she had cancer and died on Sunday 31st January. My husband and I were touched with the overall care and compassion shown by the manager and all the staff in such a difficult time for us. We will never forget how we and my mother was looked after, nothing was too much trouble. Our son who visited her daily was also very pleased with the care.

How likely would you be to recommend Melton House Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

What a wonderful place. Staff are excellent nothing is too much trouble. Residents care is as it should be 100%. It's clean and my husband is always clean and tidy which is what he is used to, he is being kept as he likes to be and to me, that is perfect!. I cannot fault anything. Everything is as it should be. I am always asked if anything is needed for him. I have nothing but praise for the care home. I would recommend it to anyone.

How likely would you be to recommend Brandon Park? Extremely LIKELY

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

When mum first moved to Alexandra Grange she was made to feel very welcome and at home, she settled in very quickly. All the staff are friendly and approachable and keep us well informed of mums wellbeing and day to day activities. There is plenty of activities for mum to get involved in including outings to various locations. We have joined mum for lunch and the food was of a high standard. We are always popping in to see mum and are made to feel as part of the family and enjoy lovely treats on offer in the garden café. A big thank you to all the staff at Alexandra Grange.

How likely would you be to recommend Alexandra Grange Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother stayed at the above home for only eight days she had cancer and died on Sunday 31st January. My husband and I were touched with the overall care and compassion shown by the manager and all the staff in such a difficult time for us. We will never forget how we and my mother was looked after, nothing was too much trouble. Our son who visited her daily was also very pleased with the care.

How likely would you be to recommend Melton House Care Home? Extremely LIKELY

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Visited my Gran over Christmas holiday with my dad, this home was lovely. My Gran is so happy there I wish we lived closer to visit it her more, it is clean and bright and doesn't smell. All the staff were chatty happy and they are caring and kind to all the residents. The food looked very nice and there was lovely drinks machines in the lounge with lots of sweets and fruit on the tables. This is a lovely home my Gran says she really likes it here she says it's her 5 star hotel with a sea view. Thank you all for looking after my Gran so well.

How likely would you be to recommend Falstone Manor Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am overall very happy living at Ash Grange. The staff look after me very well, the rooms are nice with plenty of room and the meals are very nice.

How likely would you be to recommend Ash Grange Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Overall Standard: Good

My friend is a resident in Our Lady's. She loves it. There is mass on every day and she gets along so well with all the staff, management and residents who work and live there. The housekeeping team are brilliant. The nurses are so good to their patients. A great place to visit and a brilliant place to live.

How likely would you be to recommend Our Lady's Care Home? Extremely LIKELY

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent