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Latest Reviews Posted

The Rating options on each Review are as follows: Satisfactory, Good, Excellent, Poor, Very Poor.

Grovelands Yeovil, Somerset

Earlier this year it became apparent that dad, at 97, could no longer continue living independently. We knew that this meant a big lifestyle change and we were understandably anxious. But Grovelands has been a tonic for him; provided 24 hour care, companionship and regular stimulation through the daily activities provided. All the staff are approachable, co-operative and interested in the residents and their families. They are like family themselves! Dad says he wants for nothing and feels safe. We fully recommend this care home - we would would love to book ourselves in for 2035!
How likely would you be to recommend Grovelands? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Wingham Court Care Centre Esher, Surrey

I am very happy here everything is so good.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Watersmead Westbury, Wiltshire

Since my parents entered the above home, they have been very well looked after by all staff members with both care and respect. Situations arising of ill health have been dealt with quickly and efficiently with good outcomes. The home has accommodated both parents by utilising two rooms creating a 'home from home' which is really appreciated. Myself and my family are welcomed into the home at any time which gives us all confidence. I must reiterate that all the staff and management give me a feeling of trust by their caring and professional manner.
How likely would you be to recommend Watersmead? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good

Preston Park House Yeovil, Somerset

I could not fault the service. My husband has always been happy there and knows the staff. I was always made welcome in the warm and welcoming atmosphere. I had Sunday lunch and it was very nice. I congratulated the chef. Everyone is so nice and they all chat to me. My husband was very reluctant to go and stay but he enjoyed it and the staff were lovely.
How likely would you be to recommend Preston Park House? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Halden Heights Care Community Ashford, Kent

My mother in law spent the last eight years of her life at Halden Heights having been admitted from hospital. The level of care she received was excellent. She along with the other residents we saw, was treated with dignity, respect and compassion. The home provided many different activities to occupy the residents, games, quizzes, music, exercise, which my mother in law enjoyed very much. The accommodation was spacious and spotlessly clean. Sadly my mother on law passed away in June at the age of 94 but it has been a comfort to us knowing that the last few months of her life were spent in such a happy caring place.
How likely would you be to recommend Halden Heights Care Community? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Willowcroft Salisbury, Wiltshire

Willowcroft is a very clean and welcoming home. When my mum arrived she was very frail, the carers were kind to her giving her great care and support. Whenever you need to know anything the staff are always very helpful.
How likely would you be to recommend Willowcroft? Extremely likely

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Richmond House Care Home Rhyl, Denbighshire

We approach residential care with fear, one hears so many negative reports. This care home exceeds everything one would hope to achieve for the on going care of my beloved husband. The staff must be hand picked, from the administration to the cleaners, cook and helpers, team effort is evident and the results show in the efficient relaxed atmosphere created. You should see the walls! it even makes me feel happy.
How likely would you be to recommend Richmond House Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Carleton Court Pontefract, West Yorkshire

Carleton Court took my mum when she came out of hospital. She was terribly confused, frightened and suffering from years of struggling with dementia. Within a week they had transformed her into a calm happy individual who is very contented with her life and enjoying herself thoroughly. Mum looks again like the elegant lady she always was as they take care with her clothes and her hair. It is always a pleasure to visit her in such a calm, pleasant environment, it is more like a good hotel than the care homes i have visited. It never smells of cooking or old people.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Mill View Residential & Nursing Home Bolton, Greater Manchester

I am resident in Martin House, I like it here. Staff excellent, they care for me well, I am very happy here. My husband visits daily and he's also happy.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Mill View Residential & Nursing Home Bolton, Greater Manchester

My mother was moved to Martin House Millview recently and has improved since being here. I am very happy for her and her wellbeing and a special thank you to all staff for their support.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Excellent

Value for Money : Excellent

Haddon Hall Care Home Buxton, Derbyshire

My wife has only been staying at the care home for just over one week, but find every member of the staff have been most helpful to from the fist time I made enquiries. My wife has been in care homes for five and a half years in Cheshire and a short stay in Buxton In short space of time I new it was the next best thing for my wife to be. The home is clean and homely the food and the staff are tip top. Only just over a week so we will see, but in the short stay we have been here it looks good.
How likely would you be to recommend Haddon Hall Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Good

Care / Support : Good

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Good

Value for Money : Satisfactory

Willow Lodge Care Home North Shields, Tyne & Wear

Overall well kept, good staff.

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Manor Park Care Home Hartlepool, Cleveland & Teesside

If I ever need to go into a nursing home, I would definitely go into "Manor Park". The nurses, carers and all staff are really helpful and caring.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Manor Park Care Home Hartlepool, Cleveland & Teesside

I have always found Manor Park staff to be helpful, courteous and always pleasant. Their care of the residents is excellent, no one is ever ignored. I would recommend Manor Park to anyone who needs care and support. My own sister settled into Manor Park within days, and loves it there.

Overall Standard : Good

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Excellent

Field House Nursing Home Harpenden, Hertfordshire

Comfortable, homely environment with stable caring staff. Mum has been here for 4 years, it has recently been refurbished to a good standard. Food is varied and excellent (especially the cakes!)

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Satisfactory

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Satisfactory

Yew Trees Dukinfield, Greater Manchester

Very good, staff have been good to me. I will come her again for respite.
How likely would you be to recommend Yew Trees? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Good

Rooms : Satisfactory

Value for Money : Excellent

Sundridge Court Care Home with Nursing Bromley, London

The home is really well run, all the staff are not only helpful and professional, but they are really nice too. Beyond what I could have expected.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Ennerdale Nursing Centre Liverpool, Merseyside

I find everywhere very clean and the staff absolutely brilliant spotless. Women special can't find any faults what so ever. My family are pleased I am very happy here after just losing my wife.
How likely would you be to recommend Ennerdale Nursing Centre? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Bartley Green Lodge Residential Care Home Birmingham, West Midlands

I am so impressed by the home in all areas and would not have any doubt in recommending to others, you're made so welcome and the staff are really lovely.
How likely would you be to recommend Bartley Green Lodge Residential Care Home? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

Sundridge Court Care Home with Nursing Bromley, London

I am happy and comfortable at this home.

Overall Standard : Good

Facilities : Good

Care / Support : Satisfactory

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Excellent

Staff : Good

Activities : Excellent

Management : Good

Safety / Security : Good

Rooms : Excellent

Value for Money : Good

Craigbank Care Home Glasgow, Glasgow City

My wife has been in Craigbank for two and a half years and in that time I have been totally happy with the overall care and welfare that my wife receives. The home is very well run by all members of staff, from cleaners up to management. The staff are all brilliant. I know that my wife is very well cared for and all her needs as far as I can see being met. But most of all I can sleep easy knowing that she is safe and that's because of the dedication of all members of staff.
How likely would you be to recommend Craigbank Care Home? Extremely likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Cromwell House (Camino Healthcare) West Bromwich, West Midlands

It's been alright. It's been a good experience. Staff has been fairly good. It has been pleasant living here. Feeling a lot better.
How likely would you be to recommend Cromwell House (Camino Healthcare)? Likely

Overall Standard : Good

Facilities : Good

Care / Support : Good

Cleanliness : Good

Treated with Dignity : Good

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Good

Rooms : Good

Value for Money : Good

Claybourne Stoke-on-Trent, Staffordshire

It was a difficult time for mum and myself when she needed to go into a care home, however the staff at Claybourne made the transition much easier. The facilities offered are very good and there are activities all week. it is the staff that make Claybourne special and they have gone out of their way to help mum settle in.
How likely would you be to recommend Claybourne? Extremely likely

Overall Standard : Excellent

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Excellent

Staff : Excellent

Activities : Excellent

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Excellent

The Belvedere Alderley Edge, Cheshire

My partner has lived here for several years. He started on one floor as he was ambulant but as his needs increased they had capacity to move him to a more intensive nursing floor. His nursing needs are very high as he is no longer able to do anything for himself and is totally bed-bound. Any suggestions, queries and actions I make are dealt with straight away and his care needs are met with dignity and respect.

Overall Standard : Excellent

Facilities : Good

Care / Support : Excellent

Cleanliness : Excellent

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Good

Activities : Good

Management : Good

Safety / Security : Excellent

Rooms : Good

Value for Money : Good

Westbury Grange Newport Pagnell, Buckinghamshire

Had garden party and music every one had a great time. Nice food and families most welcome.
How likely would you be to recommend Westbury Grange? Extremely likely

Overall Standard : Good

Facilities : Excellent

Care / Support : Excellent

Cleanliness : Good

Treated with Dignity : Excellent

Food & Drink : Good

Staff : Excellent

Activities : Good

Management : Excellent

Safety / Security : Excellent

Rooms : Excellent

Value for Money : Good