Birchwood Residential Care Home

406 Clayhall Avenue, Clayhall, Ilford IG5 0TA

Birchwood Residential Care Home, Ilford, London
Birchwood Residential Care Home, Ilford, London
Birchwood Residential Care Home, Ilford, London

A forty-four capacity residential care home, Birchwood is a modern care service which adheres thoroughly to regulatory recommendations and takes every effort to protect the well-being of its residents.

While being highly-trained in innovative care techniques, Birchwood's staff look to combine their expertise with the establishment of a homely and welcoming social atmosphere and by giving residents every opportunity to pursue a lifestyle of their choice.

A number of activities are available for residents to take advantage of, while key workers, general practitioners and physiotherapists are regular visitors to the home.

Group: Sanctuary Care Ltd

Person in charge: Audrey Parathan (Manager)

Local Authority / Social Services: London Borough of Redbridge Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 44 residents

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 11

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Birchwood Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Birchwood Residential Care Home has a Review Score of 8.1 (8.147)

The Review Score of 8.1 (maximum of 10) for Birchwood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Birchwood Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.306 for Birchwood Residential Care Home is calculated as follows: ( (12 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.306

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.841 Points relating to the number of positive Reviews for Birchwood Residential Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.8 positive Reviews (44 registered beds ÷ 5). 3 Reviews ÷ 8.8 Target = 0.341

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Birchwood Residential Care Home?

  • Extremely LIKELY
    1
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Birchwood Residential Care Home

  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1

My nan lived at Birchwood for around four years. We found the home to always be a friendly, welcoming place. The staff were always great with nan and very caring. The facilities are good and there seems to be a variety of activities and outings that residents could participate in. Any issues or concerns we had were always listened to and dealt with appropriately. Nan's death was handled very sensitively by the night staff and this was very much appreciated.

How likely would you be to recommend Birchwood Residential Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home is very clean ie. no smells at all.

The staff are helpful, friendly and efficient.

How likely would you be to recommend Birchwood Residential Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I highly recommend this care home. The facilities are great and suit my family member well. The care given by the staff is exemplary. They have a lot of patience and are very experienced in dealing with service users that might otherwise be difficult to deal with. Their patience is greatly appreciated as is their professionalism.

How likely would you be to recommend Birchwood Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Birchwood Residential Care Home

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Extremely UNLIKELY

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Birchwood Residential Care Home