Homesdale, London, London
Homesdale, London, London
Homesdale, London, London

Homesdale, part of Woodford Baptist Homes, is registered for eighteen people and offers a caring and supportive environment in which residents are encouraged to maintain their independance and individuality.

Combining the benefits of both residential care and sheltered housing, Homesdale is a versatile service that can see transitions from one form of care to another with the minimum of stress.

The home is part of a faith-based charity which employs qualified exceptional staff who genuinely and sincerely care for all residents.

Owner: Woodford Baptist Homes Ltd

Person in charge: Lisa Richardson (Manager)

Local Authority / Social Services: London Borough of Redbridge Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 18 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Stroke

Single Rooms: 18

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £500 – £560

Facilities & Services: Day Care • Respite Care • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Homesdale: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 Homesdale has a Review Score of 9.7 (9.720)

The Review Score of 9.7 (maximum of 10) for Homesdale is based on 14 Review/Recommendations in the last 2 years. This Review Score of 9.720 is made up of a Quality Score of 4.72 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.720 for Homesdale is based on 14 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.72 for Homesdale is calculated as follows: ( (124 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.72

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Homesdale is calculated as follows:

      1. 14 Positive Reviews = 3

      2. 0.1 x 14 Positive Reviews = 1.400 (maximum score = 1)

      3. (14 Positive Reviews ÷ 18 Registered Beds) x 2 = 1.556 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Homesdale?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Homesdale

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

4 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 4 reviews. Ratings from the 10 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I felt the staff made good efforts to encourage and include the residents in activities. They appeared caring and went about their duties with a general good humour. Generally the atmosphere of Homesdale was friendly and helpful and supportive, always making visitors welcome.

How likely would you be to recommend Homesdale? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My sister and I cannot speak highly enough of the care that out mother received in Homesdale and throughout the five years she spent there. She and we were treated at all times with friendliness and kindness. Staff were efficient and welcoming treating residents with dignity and understanding. We visited our mother every day so we were in a good position to see that all residents were very well cared for. Sadly our mother passed away but we are blessed that she ended her days at Homesdale.

How likely would you be to recommend Homesdale? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother is very happy and cared for in this residential care home. The staff are all professional and look after my mother in a very loving way. I am reassured that my mother is safe and eating good meals that she enjoys. All medical and personal needs are taken care of and the range of activities provided are great. There are opportunities for my mum to attend Christian services and groups which she appreciates. I would recommend Homesdale to anybody.

How likely would you be to recommend Homesdale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family and friends are very happy with Holmesdale. We moved our father to Holmesdale in August 2015 when a room became available. The most noticeable overall the thing we found was the friendly, warm atmosphere. More specially, the home is well run, well managed, and most importantly all the staff are warm, friendly and approachable and treat all the residents with dignity and make efforts to relate to residents as individuals. The food is very good and the rooms are always clean and tidy. The home is very good value for money, and there are regular activities

How likely would you be to recommend Homesdale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother lived at Homesdale Residential Care Home for one year. She died in hospital on 31/5/15. My mother was made to feel welcome, was treated with respect and dignity at all times and was well cared for by Care Manage Lisa Richardson and her staff. I and my family will always be grateful for the care mum received in the last year of her life.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff at Homesdale Residential Care Home, provided excellent service to my elderly mother whilst she was a resident there from 9/5/2014 to her death on on 31/5/2015. The home is a small friendly, church based establishment that promotes good christian values, so your loved one can feel safe and secure in staffs care. Staff do all they can to make residents comfortable and their visitors as well. Relatives are kept informed of any adverse events that happen e.g talks, hospital admission. A variety of activities is put on for the benefit of residents, to keep them motivated, entertainers and encouraged socialising. Visits by the local preist was a great comfort to my mum at the home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I am delighted with the care given to my friend. She has felt very much welcomed and supported after a prolonged period in hospital. The home has been aware of her physical, mental and spiritual needs, which have all been addressed.

How likely would you be to recommend Homesdale? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

It is a great weight off my mind having Grandma in Homesdale. I always know she is safe secure and well looked after by the wonderful staff. I would highly recommend this care home to all. Grandma has found a new lease of life since moving into this fabulous care home.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am happy that my mother is at Homesdale as I am confident that she is receiving very good care in a warm loving environment. All of the staff are very good and take great care of the residents, treating them like their own family members. A very good residential home. My mother also loves living at Homesdale.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A wonderful care home. My friend settled in very quickly due to the care and friendliness of all the staff. It is like being in one big family. All the residents are treated with dignity and understanding and all visitors are made extremely welcome at all times. It is one of the best care homes I have every visited. Always clean, bright and activities always going on.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have only been connected to this care home for about 10 months and in that time I have found all the staff very helpful and the care given to the residents has been brilliant. They always find time to talk about anything I may ask about and keep us up to date with things being done in this care home.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

When I visit my mother, I still feel as though I am visiting her in her own home, not in an 'institution'. Family and friends are made very welcome, and included in whatever is happening at the time. My mother is encouraged to join in activities (but never under pressure) and she is consulted about what activities and outings she would like to be involved with. All the staff treat her with great kindness and patience. She is very well cared for.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Homesdale provides a genuinely warm friendly and supportive context for both resident and visitors. Attention is paid to the individual needs of the residents, be they personal, social, spiritual or medical. In particular the responsive care of my mothers in what are latter stages of her life, has been/is outstanding,

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Homesdale is a small and friendly home which succeeds in creating an almost domestic atmosphere. The managers are sensitive and approachable. They try to ensure that the residents have as good a quality of life as possible and respond well to suggestions and requests.

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Top 20 Recommended Care Homes London 2014

Recipient: Homesdale

Date: Saturday 01 Feb 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Homesdale