Parkview House Care Home, London, London
Parkview House Care Home, London, London
Parkview House Care Home, London, London

Parkview House is an established, purpose-built care home offering elderly residential and dementia care. A professional team has furnished the Home to an exceptionally high standard, providing elegance and comfort.

The “home from home” feel at Parkview House is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Parkview House a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

Activities are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies.

The dining experience at Parkview House boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Respite care at Parkview House is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

Person in charge: Lynne Mann (Manager)

Local Authority / Social Services: London Borough of Waltham Forest Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 53 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Romanian

Single Rooms: 45

Shared Rooms: 4

Rooms with ensuite WC: 49

Weekly Charges Guide: Personal Care Single £650 – £950 , Personal Care Shared (per person) £650 – £950

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Parkview House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.6 (8.591)

The Review Score of 8.6 (maximum of 10) for Parkview House Care Home is based on 6 Review/Recommendations in the last 2 years. This Review Score of 8.591 is made up of a Quality Score of 4.765 Points (maximum of 5) relating to the rating and a Quantity Score of 3.826 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.591 for Parkview House Care Home is based on 6 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.765 for Parkview House Care Home is calculated as follows: ( (52 Excellents x 5) + (16 Goods x 4) ) ÷ 68 Ratings = 4.765

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.826 for Parkview House Care Home is calculated as follows:

      1. 6 Positive Reviews = 3

      2. 0.1 x 6 Positive Reviews = 0.600

      3. (6 Positive Reviews ÷ 53 Registered Beds) x 2 = 0.226

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


When you go into this home for the first time, it felt like home and it was! Even after 2 years (the time Mrs berry was a resident).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would always recommend Parkview. My sister is and has been happy here for a very long time. She is 93 today. I will be happy to fill in another card when she is 100. Good luck to the manager and all the lovely staff. God bless you all.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Management: Excellent

Rooms: Good

Value for Money: Excellent

Always helpful, always very caring and kind, look after both mental and physical health. Absolute stars.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would recommend Parkview, during the past four years my mother has been a resident, even though she is dependent on full care. Her overall health has improved because care and thought has been taken to ensure she now eats and drinks properly. My mind is at rest that she is properly cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very caring and comfortable residence, where nothing is too much trouble.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mothers health has improved since she came to live at Parkview, putting on a little weight. Her anxiety has reduced due to the care and support she is given by the staff. My mum is content at Parkview and it is always a pleasure to visit.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Review for Parkview House Care Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Parkview House Care Home

Job Vacancies

There are no jobs posted yet for Parkview House Care Home

Staff Profiles

Ann

Ann Rogers

Job Title: Manager

Description:

I am the registered Home Manager with more than 18 years experience of caring for the elderly. I also have a diploma in Dementia Care I am passionate about creating a warm, caring and safe environment – a real home from home at Parkview House.
My simple philosophy is to encourage each resident to achieve whatever it is they still enjoy doing with our help. I like to build a close relationship with family and friends so that we have a good understanding of what will interest each resident. I also encourage the entire team to have daily contact with our residents, from the carers to the chef. Everyone has time for a chat! This involvement makes a big impact on life at Parkview House. Together, we have achieved the highest 3 Star Excellent Care Home accolade. Please do come along for a visit so I can welcome you in person and help to reassure you that we really do care.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Parkview House Care Home