Acacia Lodge, London, London
Acacia Lodge, London, London
Acacia Lodge, London, London

Acacia Lodge is an established residential care home which offers long term care or respite for older people.

Quality of life, comfort and care is their central focus; their philosophy is based on relationship-centred care and they have built strong relationships between residents, staff and relatives.

Residents live a fulfilled life in mind, body and spirit and the home respects residents' freedom of choice and dignity. Acacia Lodge specialises in dementia care and care plans are carefully prepared and reviewed on a regular basis by a competent team of trained staff, within a secure, hygienic and safeguarded setting.

The home is on a quiet road, set in attractive and spacious surroundings with large beautiful gardens and excellent transport links and local amenities. They provide high quality cuisine with a choice menu, including special diets, served in the dining rooms or individual rooms. Activities and outings are varied, fun and stimulating.

Owner: Kat Pringsheim

Person in charge: Kat Pringsheim (Manager)

Local Authority / Social Services: London Borough of Barnet Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 32 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Motor Neurone Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Spanish; Castilian, French, Italian, Polish

Single Rooms: 16

Shared Rooms: 8

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £700 – £900 , Personal Care Shared (per person) £600 – £650

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

The premise is situated in a quiet road within 5 minutes walk from North Finchley High Road and the bus depot. Woodside Park underground is 10-12 minutes away.

Visiting:

Visitors welcome at most times in the day. Please contact the Manager / Senior staff member on duty to organise a visit.

Parking:

A private parking bay at the front of the building

Latest CQC* Report on Acacia Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 03 Jan 2017

please call for vacancies

Reviews

9.3 Acacia Lodge has a Review Score of 9.3 (9.344)

The Review Score of 9.3 (maximum of 10) for Acacia Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Acacia Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.406 for Acacia Lodge is calculated as follows: ( (36 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 69 Ratings = 4.406

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.938 Points relating to the number of positive Reviews for Acacia Lodge is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered beds ÷ 5). 6 Reviews ÷ 6.4 Target = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Acacia Lodge?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Acacia Lodge

  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    1

Thank you so much for taking such good care of dad. The staff and management at Acacia Lodge have been amazing. You all do a great public service and society owes you a massive debt. I know dad, in his last months, received excellent care and he passed in dignity and I'm very grateful for that.

How likely would you be to recommend Acacia Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

Very clean, fresh and the home is very nice. Very good, very hygienic, the residents are well looked after. The manager is number 1, she is cheerful, bubbly and welcoming. The staff are great, you can't complain.

How likely would you be to recommend Acacia Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my dad came last May, he has settled very well and is a lot more content and happy.

How likely would you be to recommend Acacia Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

I was not sure at first, but now I am happier with the home.

How likely would you be to recommend Acacia Lodge? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum felt very well looked after, spending almost two weeks at Acacia Lodge for respite care, following hospital treatment. The staff were very helpful, she enjoyed the meals there and overall her stay was very comfortable.

How likely would you be to recommend Acacia Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My father has been a full time resident at Acacia Lodge for the past five years, he suffers from vascular dementia and Alzheimers. Throughout his stay I have had tremendous support from all the staff. They are competent, engaging and professional. There have been some managerial changes throughout this period which have now been resolved. The standard of care is excellent, the food is both nutritional, varied and well presented. The hygiene in the home is excellent. I have no cause for complaint, only praise.

How likely would you be to recommend Acacia Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Acacia Lodge

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Acacia Lodge