Ridgeway Lodge Care Home

Brandreth Avenue, Dunstable LU5 4RE

Ridgeway Lodge Care Home, Dunstable, Bedfordshire
Ridgeway Lodge Care Home, Dunstable, Bedfordshire
Ridgeway Lodge Care Home, Dunstable, Bedfordshire

Situated in Dunstable, Ridgeway Lodge is a warm and welcoming residential care home offering a range of care options to the elderly. The home has been carefully designed to provide a high standard of care and support to people who require dementia care and to those who are living with Parkinson's disease. Palliative care is also provided as are short stays for a little respite and convalescence.

A conveniently located purpose-built home, Ridgeway Lodge interiors are designed for the needs of older people, offering comfortable social environments and ensuite bedrooms. There is also a secure courtyard garden and peaceful sensory garden complete with a covered seating area and bird feeder providing the ideal setting to relax and spend time with family and friends.

Residents can choose to eat in dining areas or the privacy of their own rooms, enjoying meals that, like the care practice itself, are tailored to personal need and preference. Out of hours snacks and drinks are also available from the Bupa 'Night Bite' menu.

An activities programme is organised to be interesting and takes account of preferred hobbies, including many outings to local garden centres and restaurants, as well as Whipsnade Zoo.

Group: Bupa Care Homes

Person in charge: Sally Harris (General Manager)

Local Authority / Social Services: Central Bedfordshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 61 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Languages Spoken by Staff (other than English): German, French, Polish

Single Rooms: 61

Rooms with ensuite WC: 61

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Ridgeway Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Ridgeway Lodge Care Home has a Review Score of 7.8 (7.776)

The Review Score of 7.8 (maximum of 10) for Ridgeway Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Ridgeway Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.694 for Ridgeway Lodge Care Home is calculated as follows: ( (25 Excellents x 5) + (11 Goods x 4) ) ÷ 36 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.082 Points relating to the number of positive Reviews for Ridgeway Lodge Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12.2 positive Reviews (61 registered beds ÷ 5). 1 Reviews ÷ 12.2 Target = 0.082

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ridgeway Lodge Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ridgeway Lodge Care Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

My mum has been a resident for over a year, the staff are so caring, considerate, and often go above and beyond to assist the resident's and their family. Without question I would recommend this care home.
Thank you for everything.

How likely would you be to recommend Ridgeway Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Ridgeway Lodge Care Home responded to this review on 26 Jul 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

I found the staff very helpful, kind and considerate. They treated my dad with the dignity he deserved. My overall assessment of my fathers stay was of a high standard. We would like to use the facility again.

How likely would you be to recommend Ridgeway Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum recently passed away at Ridgeway Lodge after nearly two years as a resident. We as a family have been totally satisfied with all aspects of her care. We moved mum to Ridgeway Lodge from her home in Kent in order to be nearer us and this was a worrying time for us given her age at the time (90) and her frailty. In fact it turned out to be the best thing for mum due to the very high standard of care she received. The staff were compassionate and loving at all times and even right at the end they treated her with kindness and respect. We cannot praise the professional and caring nature of the staff highly enough.

How likely would you be to recommend Ridgeway Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

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Care Home Idol 2016

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