Lady Spencer House, Dunstable, Bedfordshire
Lady Spencer House, Dunstable, Bedfordshire
Lady Spencer House, Dunstable, Bedfordshire

Lady Spencer House has been purpose-built to provide personalised care packages for twenty-four residents with long-term care needs, utilising key workers and a depth of skilled care talent to achieve consistent and effective results that have been recognised for their quality.

The accommodation has pleasant surroundings and a homely environment where, together with 24-hour access to an attentive team, residents are encouraged to pursue their personal freedoms, interests and lifestyles, with access to a thorough programme of activities.

The privacy of residents is respected, as are visitors and loved ones who are made to feel welcome upon visiting. Therapists and GPs also visit the home and there is an on-site cook to enjoy a satisfying and nutritious food menu is achieved.

Group: Holdcare Ltd

Person in charge: Kathryn Sygrove (Manager)

Local Authority / Social Services: Central Bedfordshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 24 residents

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 45+.

Single Rooms: 24

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single £450 – £650

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Lady Spencer House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.1 (8.129)

The user 'Review Score' (8.1 for Lady Spencer House) is based on 4 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Lady Spencer House

My mother has been a resident at Lady Spencer for 6 years, although there have been a great deal of staff turnover, but the last 12 months this seems to have stabilised. They have always kept me informed, if my mother had any health issues and she always has been kept clean and well fed and looked after. My mother is on 'the end of life' programme and I must say the staff have been excellent. It is a nice small home, which I feel gives a better care and attention to the residents.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Lady Spencer House

This is a small establishment of 24 rooms; the atmosphere is warm and friendly- homely even. Staff and management are willing and approachable. The manager is a willing listener and addresses any issues which are raised.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lady Spencer House

Cannot fault management or staff generally the good thing about Lady Spencer is it feels like home - not an institution. The only frustration we've had is clothes going missing in laundry - even though everything is clearly marked. Also although very clean premises, sometimes the smell of pee is strong - need strong air freshers.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lady Spencer House

This is a small residential care home looking after dementia and other illnesses. It is homely and the staff are courteous and caring.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Care Home Idol 2015

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