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Milliner House Care Home, Luton, Bedfordshire

Tel: 01582 490080

Milliner House is located within a residential area on the outskirts of Luton, Bedfordshire, a purpose built 40 bedded property offering Dementia, Residential and Mental Health care.

Reflecting Luton’s long standing association with the hat industry Milliner House is separated into four residential areas with each area being named after a style of hat. There is a range of comfortable and well-equipped bedrooms.

Chefs at Milliner House pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One Ltd

Person in charge: Charles Leonard (Manager)

Local Authority / Social Services: Luton Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Schizophrenia • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Milliner House Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Milliner House Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Milliner House Care Home

Current Recommendations

Recommendation Score: 8.7 (8.732)

The user 'Recommendation Score' (8.7 for Milliner House Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Milliner House Care Home

This care home is excellent in its care and understanding of its residents. The facilities are wonderful and the cleanliness is second to none. I would be very happy to recommend this home to anybody who has a relative with theses particular needs. Relatives are always welcome to visit at any time, and there are no hidden secrets.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Deborah Carvalho (Daughter of resident) on Monday 28 April 2014.

Review of Milliner House Care Home

i live quite far away from the residence and when ever I visit at the weekends the staff always have time for me to talk about Paulines care and needs. They make me feel welcome. The staff always keep in contact.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Dawn J (Niece of Resident) on Tuesday 8 April 2014.

Review of Milliner House Care Home

All the staff from management to carers, kitchen staff to laundry workers, are all helpful and friendly. Rooms (both residents and communal) are clean and tidy and well decorated. Food is very good, drinks are always available and residents are encouraged to eat and drink. The garden is available, when weather permits to go and sit in. Activities are available and encouraged. All rooms have en suite facilities. Minor problems are sorted out quickly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Valerie Jennings (Daughter of resident) on Monday 18 November 2013.

Review of Milliner House Care Home

As my mother is unable to care for herself properly this home provides the right care which she needs.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Richard G (Son of resident) on Wednesday 17 July 2013.

Review of Milliner House Care Home

Great home with great staff. I feel so thankful knowing my mum is now safe and happy. Charlie sorts out any little problems straight away.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Veronica Taaffe (Daughter of resident) on Monday 29 April 2013.

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Care Home Idol 2014

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