White Plains, Uxbridge, Buckinghamshire
White Plains, Uxbridge, Buckinghamshire
White Plains, Uxbridge, Buckinghamshire

The current White Plains is situated just outside the village of Denham in the beautiful Buckinghamshire countryside. Set in eight acres of lovely grounds, including a pond and bird aviary. White Plains is a comforting and welcoming country home providing care to a varied range of residents, with needs related to old age, early on set dementia or a physical disability.

Accommodation in White Plains is currently available in a choice of single, single en suite or companion bedrooms, all of which may be personalised.

The home at present offers a choice of lounges and a period style dining room and space to welcome visitors.

White Plains offers long term residential care and short stay respite breaks for older people.

Spring 2009 see's the opening of a brand new White Plains, which is currently being built alongside the current home. This home will benefit from larger bedrooms, more choice of lounge and dining areas, activities and training rooms. It will be furnished and decorated to a very high standard and will have the most up to date equipment and facilities. The new White Plains will also offer care to residents who have dementia related needs in an appropriate safe environment.

The beautifully manicured gardens at White Plains have always offered a safe, stimulating space, with easy access pathways for outdoor activities.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

Group: B&M Care Ltd

Person in charge: Philomena Byrne (Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 38 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 65+.

Single Rooms: 38

Rooms with ensuite WC: 38

Weekly Charges Guide: Personal Care Single from £900

Facilities & Services: Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on White Plains: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 12 Dec 2016

private residential and dementia

Reviews

9.8 White Plains has a Review Score of 9.8 (9.774)

The Review Score of 9.8 (maximum of 10) for White Plains is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for White Plains in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.774 for White Plains is calculated as follows: ( (121 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for White Plains is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.6 positive Reviews (38 registered beds ÷ 5). 13 Reviews ÷ 7.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend White Plains?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to White Plains

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

As a visitor, from what I have seen has been excellent.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

White Plains care home is a delightful residential home for elderly people set in beautifully kept grounds. The home has the feel of a luxury hotel and the greeting when you are welcomed by any one of the numerous staff members from the manager, carers to the chef are incredibly warm and genuine. My mother has been a resident at this home for a period of two years and I have always been very happy with her care. The home is very well run and you always feel that the priority of the staff comes across as being very genuine. I cannot speak highly enough of the carers at this home. 10 out of 10.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law was a resident at White Plains for a few years. It was such a lovely home and the care and attention from all the staff was exceptional. The manager and all the senior staff were excellent, very professional and very approachable, nothing was too much trouble. The atmosphere within the home was so friendly and positive and I was always greeted with a smile. The end of life care for my mother-in-law and the support for my husband and I was wonderful. We were so fortunate to have found White Plains and we cannot thank the manager and all the staff enough for all that they did.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother is 93 and suffers from Alzheimer's. When my father died some 3 years ago, Mum lived alone for a while, which was her request. However, after a fall in the home, we decided we would like her to be cared for. White Plains is a lovely home and I have nothing but praise for the wonderful, caring staff. The home itself is clean and tidy and whilst Mum would prefer her own home she seems happy and contented. She says it is a nice place to live. I would highly recommend White Plains to anyone looking for care for and elderly relative.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Our experience of White Plains has been positive in all aspects from first viewing to our mother moving in. Staff are all very caring and helpful. Mum found it difficult to settle but the staff have gone out of their way to make her feel at home. She is now well settled.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been visiting White Plains over a period of 18 months, each time I visit I am made so welcome by the lovely staff and management always offered tea of coffee. The premises in every area are kept immaculate and extremely clean, the lovely gardens and the setting is something out of this world. In conclusion an extremely well-managed care home. I cannot fault it.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After mum arrived it took her a couple of months to settle, since then she has mostly been relaxed and comfortable within the care homes routine. Very pleased with the quality of staff and care she receives.

How likely would you be to recommend White Plains? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Found mum asleep in residents lounge following lunch, she, upon waking, was very responsive and pleased to see me. She was well turned out and at ease with everything. The staff were as ever responsive and updated the situation on mum to me as is usual. No adverse comments all well and good. Spent a pleasant hour in the garden with mum. Had fresh fruit in her room and find it in good order, clean, tidy and fresh throughout. Mum is high dependence and as ever I find her content and at ease here. Well done.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother moved to White Plains on 2/5/16 following a long stay in the hospital. Mum was no longer able to care for herself, take medication, regularly eat properly or put herself to bed. However, with the gentle constant care of the manager and her staff, she has become a person again. She looks cared for and well (with hair and nails done too!) at home. The daily activities help to keep her mind active whereas she simply sat in a chair before not even watching TV. The 24-hour care is a great relief to us as she is unsteady on her feet as well as the problems mentioned above, her falls have put her in the hospital several times. White Plains is a place where I would be happy to live, it's peaceful countryside location, excellent facilities and staff are reminiscent of a lovely hotel.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident at White Plains for just over two years. She is very happy and receives excellent care there. I am always greeted with a warm welcome from the staff and the overall appearance of White Plains is clean and attractive. When the weather is good, it is lovely sitting in the garden. Since my mother has been at White Plains, I am much more relaxed knowing that she is in good hands and that if there should be a problem, I would be informed. When she lived independently, I used to worry about her most of the time. She has company now and the opportunity to join in the activities.

How likely would you be to recommend White Plains? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I could not have ended up in a better care home. When it was time to find a care home I deliberately chose White Plains because it is run by someone I had met some years before in a home where my wife who has since passed away was staying with dementia and I soon recognised her special qualities of empathy and care. As I suspected before coming she would have selected staff with the same qualities, and I have long realised that the qualities are more important to a resident than the state of the building. In fact the rooms and grounds and facilities are all that one could desire.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very clean home with staff who care. The manager is very much a hands-on manager.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My aunt has been at White Plains for 6 or 7 years and ahs been looked after very well. She is now 99 and sadly had a dizzy spell in her room and fell over. The staff found her and after a while decided to call an ambulance she was taken to the hospital and we were finding it very difficult to get her out although there was nothing seriously wrong. Successive Doctors rather than release her kept deciding on yet another diagnostic. After a week largely spent in bed my aunt was not doing well. I cannot praise the head of the home enough for her barrage of encouragement to release her and have her back in the home which she applied to the matron and other staff at the hospital. It worked and largely thanks to her that my aunt is back at home and recovering from the hospital stay.

How likely would you be to recommend White Plains? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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