Bradbury House, Braintree, Essex
Bradbury House, Braintree, Essex
Bradbury House, Braintree, Essex

Located in the heart of the historic town of Braintree, Bradbury House is the very first retirement home in the Caring Homes family. The home dates in part from the 17th century and, following a comprehensive and sympathetic conversion, retains many original features whilst also providing a superb residential care setting that marks it as one of the most outstanding care homes in Braintree.

Bradbury House care & retirement home in Essex enjoys an enviable reputation for delivering the very highest standard of residential care in a homely and friendly environment for older people. This highly sought after home is renowned for its ‘home from home’ ambience. Period features, such as wooden beams and the inglenook fireplace in the living room, contribute to the home’s comfortable and welcoming atmosphere.

Bradbury House care home has very strong local community links and residents regularly enjoy the many amenities Braintree has to offer, including coffee and tea shops, the museum and local theatre.

Group: Caring Homes Group

Person in charge: Jolene Anderson (Home Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 20

Rooms with ensuite WC: 20

Facilities & Services: Palliative Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile

Latest CQC* Report on Bradbury House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.5 Bradbury House has a Review Score of 9.5 (9.542)

The Review Score of 9.5 (maximum of 10) for Bradbury House is based on 16 Review/Recommendations in the last 2 years. This Review Score of 9.542 is made up of a Quality Score of 4.542 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.542 for Bradbury House is based on 16 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.542 for Bradbury House is calculated as follows: ( (111 Excellents x 5) + (72 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 190 Ratings = 4.542

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Bradbury House is calculated as follows:

      1. 15 Positive Reviews = 3

      2. 0.1 x 15 Positive Reviews = 1.500 (maximum score = 1)

      3. (15 Positive Reviews ÷ 20 Registered Beds) x 2 = 1.500 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Bradbury House?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bradbury House

  • Resident / Service User
    9
  • Daughter of Resident/Service User
    2
  • Volunteer
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

9 Reviews* is 4.5 out of 5

*The Average Rating only uses ratings from the 9 reviews. Ratings from the 7 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Fantastic staff, friendly and helpful. Rooms are clean, well proportioned and the care home has a home feel with a good community atmosphere. Very clean home and all the staff really focus on the needs of the residents and the care that they provide is the best that I have seen.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was a lovely stay in the circumstances. The nurses will do anything for you.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All very good, the staff are excellent.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean well heated. Lovely food, lovely caring staff from management to kitchen staff. They all work hard and find time to care and support even when they are under staffed and under pressure. Everyone is extremely helpful and friendly. If my mum is going out they make sure they do her hair for her and that makes her feel wonderful. She loves it that she can have a bubble bath which she never had after her stroke. She could only have a shower.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I think Bradbury House is the best! I've been here years and loved every minute. The staff are brilliant and very helpful. Always clean. Food's brilliant.

How likely would you be to recommend Bradbury House? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Well looked after and good food.

How likely would you be to recommend Bradbury House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I enjoy living at Bradbury House it has very friendly staff, always clean and tidy. Excellent food choices.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find living here ok, it's a clean and tidy home with very approachable staff.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I believe the home is lovely, clean and tidy. Lovely staff.

How likely would you be to recommend Bradbury House? Don't know

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I think it's a very, very good home that offers me lots to do. Lovely staff and clean and tidy.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

A friendly house to come and volunteer for.

No Average Rating is available*

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

A small intimate, friendly & exceptionally caring home. The staff are like extended family to all the residents and their families. Nothing is too much trouble, everyone is treated with care & respect and there is an air of all the residents being loved for who they are. The food is excellent and all types of dietary requirements are catered for without any fuss. Cleanliness of the home & all the residents laundry is excellent. Activities are frequent & varied. Bradbury House has a new hairdressing salon and there are regular visits from a Chiropodist, optician & the clergy. I have complete peace of mind that my Mother has the best of care.

How likely would you be to recommend Bradbury House? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I recommend Bradbury House because of the excellent cooks, carers & staff are fantastic nothing is too much trouble for them. Always service with a smile.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good, very friendly.

How likely would you be to recommend Bradbury House? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since my mother in law has been at Bradbury I have been very happy with the love and care given to her. Very welcoming home to all relatives. The home has been very welcoming to mother in law's dog coming to visit as she misses her a lot. The staff go out of their way to make my mother in law feel part of a family.

How likely would you be to recommend Bradbury House? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Bradbury House benefits from its small size. Much personal attention is possible. The staff are, on the whole excellent. There are some small disadvantages due to the age of the building, but these are easily outweighed by the plus points. Special mention must be made of Mrs Karen Thompson (asst.mgr) who is outstanding is every way.
The homes position in the town renders it of easy access to visitors, parking of cars is limited, but the proximity of Tesco's store helps.

How likely would you be to recommend Bradbury House? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Review for Bradbury House

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

Job Vacancies

Staff Profiles

Jolene

Jolene Anderson

Job Title: Home Manager

Joined: 2015

Description:

As Manager of Bradbury House, Jolene leads her professional staff team in delivering the highest level of residential care for up to 21 residents.

Jolene has worked in elderly care for the past seven years, in which time she has gained experience in supporting people living with dementia. She has also held a Compliance Auditing role, in which she was responsible for ensuring high quality care was being delivered across the care home group. She has completed a Level 3 Diploma in Health and Social Care and is currently working towards her NVQ Level 5 in Management and Leadership.

This wide-ranging experience has equipped Jolene well for her role at Bradbury House, where she will be working hard to ensure that those in her care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

‘I strongly believe that a hands-on approach is essential in creating a safe, warm and homely atmosphere where our residents can maintain their independence.’

As someone who is dedicated to best practice in elderly care, Jolene believes in maintaining strong relationships with residents and their relatives and understands the important contribution that these relationships make to the successful running of a care home.

Away from work, Jolene lives locally and enjoys running, dancing and spending time with her family.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Bradbury House