The Moat House Nursing & Residential Care Home

The Moat House, Great Easton, Great Dunmow CM6 2DL

The Moat House Nursing & Residential Care Home, Great Dunmow, Essex
The Moat House Nursing & Residential Care Home, Great Dunmow, Essex
The Moat House Nursing & Residential Care Home, Great Dunmow, Essex

The Moat House Nursing & Residential Care Home is a purpose-built care home divided into five suites offering residents the residential, care or dementia support they require in an intimate atmosphere.

The rooms are all private with en-suites, while communal areas are designed to offer comfort and luxury.

The home has a dedicated activities co-ordinator who works with residents to plan a calendar of events. These include coffee mornings, quizzes, pamper sessions, craft activities and performances by visiting schools, groups and speakers.

Group: Retirement Villages Ltd

Person in charge: Sharon Thompson (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 72 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Contact Mrs Sharon Thompson. Ages 65+.

Single Rooms: 72

Rooms with ensuite WC: 72

Weekly Charges Guide: Personal Care Single from £1000

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on The Moat House Nursing & Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.5 (8.543)

The Review Score of 8.5 (maximum of 10) for The Moat House Nursing & Residential Care Home is based on 8 Review/Recommendations in the last 2 years. This Review Score of 8.543 is made up of a Quality Score of 4.521 Points (maximum of 5) relating to the rating and a Quantity Score of 4.022 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.543 for The Moat House Nursing & Residential Care Home is based on 8 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.521 for The Moat House Nursing & Residential Care Home is calculated as follows: ( (58 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 96 Ratings = 4.521

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.022 for The Moat House Nursing & Residential Care Home is calculated as follows:

      1. 8 Positive Reviews = 3

      2. 0.1 x 8 Positive Reviews = 0.800

      3. (8 Positive Reviews ÷ 72 Registered Beds) x 2 = 0.222

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


The care my mother received at The Moat House was exemplary. Tender, loving and caring staff with her best interests utmost in their minds all of the time. They were also very kind to me and the whole family, looking after us too. At a very difficult time we all felt supported and were very much comforted by the genuinely excellent care that our mother was given.

How likely would you be to recommend The Moat House Nursing & Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was a resident for about eighteen months with Alzeimers. Right from the outset he settled in very quickly. His room was spacious bright and clean. His carers were friendly kind and considerate, he was well looked after. The morale in the home seemed high which I think is very important. In the last stages of my husbands life the head nurse and her carers stepped up another gear and really excelled in their care for him and myself. Keeping me informed of his different stages preparing me and my family for his end in a considerate and sympathetic way. I can't praise them highly enough.

How likely would you be to recommend The Moat House Nursing & Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Well cared for, all my needs are met. All things pretty good.

How likely would you be to recommend The Moat House Nursing & Residential Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has been at The Moat House for some 2 and a half years. she arrived there having had a fall, sustaining brain damage and a broken hip. My mother is now in her 100th year.
Her care has been excellent. She enjoys her food and the hygiene and general care has been excellent. The staff manage her confusion very well and understand with compassion her daily care requirements. We are very pleased we chose The Moat House for her care and this care home we would recommend.

How likely would you be to recommend The Moat House Nursing & Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been well cared for since she moved in. She is treated with respect and dignity. The staff are extremely welcoming to all of her visitors. They also keep us well informed. Mum seems to be very happy.

How likely would you be to recommend The Moat House Nursing & Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been at The Moat House over 1 year, I receive all the help and support I need as I am blind. I go regularly to activities: arm chair exercises and knitting, quizzes. The staff are friendly and helpful.

How likely would you be to recommend The Moat House Nursing & Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Opinion is that this care home is better than any other and I get all the help I need. They're very kind and I enjoy my offer of meals and the sleeping arrangements, its excellent.

How likely would you be to recommend The Moat House Nursing & Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are caring and considerate of residents. Permanent staff put in a huge amount of effort into making residents comfortable and content. An excellent care home. Food is good.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Submit a Review for The Moat House Nursing & Residential Care Home

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  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Moat House Nursing & Residential Care Home

Job Vacancies

Senior Care Assistant (Nights)

£9.10 PER HOUR (Care Home / Nursing Home • Full Time)
Great Dunmow, Essex

Care Assistant

From £7.38 per hour (Care Home / Nursing Home • Full Time or Part Time)
Great Dunmow, Essex

Activity Coordinator

£7.38 (Care Home / Nursing Home • Part Time)
Great Dunmow, Essex

Nurse

Up to £18 per hour (Care Home / Nursing Home • Full Time or Part Time)
Great Dunmow, Essex

Laundry Assistant

£7.20 per hour (Care Home / Nursing Home • Part Time)
Great Dunmow, Essex

Weekend Domestic/Laundry

£7.20 (Care Home / Nursing Home • Part Time)
Great Dunmow, Essex

Domestic Assistant

£7.20 per hour (Care Home / Nursing Home • Full Time)
Great Dunmow, Essex

Kitchen Assistant

£7.20 per hour (Care Home / Nursing Home • Part Time)
Great Dunmow, Essex

Bank Cook

up to £10 per hour (Care Home / Nursing Home • Temporary / Cover)
Great Dunmow, Essex

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at The Moat House Nursing & Residential Care Home