Chaters Hill, Saffron Walden CB10 2AB
Group: Adonai Holdings Ltd
Person in charge: Jan Armstrong (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 37 residents
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Eating Disorders • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages from 65 to 200.
Single Rooms: 33
Shared Rooms: 2
Rooms with ensuite WC: 20
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Hatherley Care Home: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Review Score: 8.3 (8.308)
The user 'Review Score' (8.3 for Hatherley Care Home) is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user reviews please click here.
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Submitted by Lynn M (Daughter of Resident/Service User) on Wednesday 18 March 2015.
This care home is the residents home and are allowed to behave like they are still living at home. It is like one being happy family and with lots always being organised you are able to join in as much as you want or can do. Its a warm, clean and welcoming environment for both residents and visitors. The staff keep next of kin/family very well informed on events ect. how relatives are doing, and when circumstances force the closure to visitors. Relatives are encouraged to join in on events, trips out regular meetings are held to keep families updated. All staff are amazing, warm, friendly, informative and nothing is ever too much trouble for them. All in all I find this place amazing.
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Submitted by Anne C (Friend of Resident/Service User) on Monday 14 July 2014.
Forgive me but I do not feel qualified to answer the questions below, but I felt I must say what a friendly place this is. I visit a friend there regularly and meet the delightful carers. They are kind and caring and also very friendly to me when I visit. They are very good to my friend.
There are currently no Care Home Idol entrants who have performed at Hatherley Care Home