Stortford Road, Hatfield Heath, Bishop's Stortford CM22 7DL
Hatfield Haven is a Bishop Stortford care home, with twenty-two bedrooms and a service that specialises in provision for people with a form of dementia, including Alzheimer's.
Carers are skilled in maintaining a calm and stress-free environment, in which people with memory loss can feel more secure and independence than they might otherwise.
Together with efficient care, Hatfield Haven has good wheelchair access, its own stairlift and well-kept gardens that visitors are also welcome to enjoy.
Owner: Hatfield Haven Ltd
Person in charge: Amanda Schofield (Registered Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 22 residents
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 70+.
Single Rooms: 22
Rooms with ensuite WC: 22
Weekly Charges Guide: Personal Care Single £850 – £850
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Hatfield Haven: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Review Score: 8.1 (8.080)
The user 'Review Score' (8.1 for Hatfield Haven) is based on 1 review. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.
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Submitted by Kate H (Daughter of Resident/Service User) on Wednesday 4 September 2013.
My mother has been a resident at Hatfield Haven for 1 1/2 years and has been treated with the highest level of care and made to feel loved at home and with people who really understand her needs and difficulties. Mum suffers with Alzheimer's but whilst remaining very away of her surroundings, requires high levels of assurance as she is lost in 'time and space' and her spacial awareness and disorientation are severely effected. Mum moved into Hatfield Haven with extreme levels of anxiety but with the help and attention from the staff is now very settles and enjoys her day to day life amongst a close knit group of friends.
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Hatfield Haven