Hatfield Haven, Bishop's Stortford, Essex
Hatfield Haven, Bishop's Stortford, Essex
Hatfield Haven, Bishop's Stortford, Essex

Hatfield Haven is a Bishop Stortford care home, with twenty-two bedrooms and a service that specialises in provision for people with a form of dementia, including Alzheimer's.

Carers are skilled in maintaining a calm and stress-free environment, in which people with memory loss can feel more secure and independence than they might otherwise.

Together with efficient care, Hatfield Haven has good wheelchair access, its own stairlift and well-kept gardens that visitors are also welcome to enjoy.

Owner: Hatfield Haven Ltd

Person in charge: Amanda Schofield (Registered Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 22 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 70+.

Single Rooms: 22

Rooms with ensuite WC: 22

Weekly Charges Guide: Personal Care Single £850 – £850

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hatfield Haven: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 12 May 2015

No Current Bed / Place Vacancies

Current Recommendations

Recommendation Score: 8.3 (8.334)

The user 'Recommendation Score' (8.3 for Hatfield Haven) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Hatfield Haven

My mother has been a resident at Hatfield Haven for 1 1/2 years and has been treated with the highest level of care and made to feel loved at home and with people who really understand her needs and difficulties. Mum suffers with Alzheimer's but whilst remaining very away of her surroundings, requires high levels of assurance as she is lost in 'time and space' and her spacial awareness and disorientation are severely effected. Mum moved into Hatfield Haven with extreme levels of anxiety but with the help and attention from the staff is now very settles and enjoys her day to day life amongst a close knit group of friends.

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hatfield Haven

It is always a difficult decision when you know the time has come for someone close to you to enter a nursing home and we had reservations as to whether my sister in law would accept going into a home and settle there. However the staff at Hatfield Haven put our minds at rest and knowing the sensitivity took great care in the way they dealt with her. She has now been there over 1 Year. The home has a real family type atmosphere which is also extended to and includes visitors. The staff all work well together as a team and are friendly and caring, treating all the residents as individuals meeting their particular needs. Food is freshly cooked and carers are always available to assist those with eating difficulties. It can obviously be difficult to keep the elderly occupied but at Hatfield Haven they work extremely hard with a range of suitable activities and entertainment which helps keep minds active. Overall I would give the home full marks and certainly recommend Hatfield Haven

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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