Stortford Road, Hatfield Heath, Bishop's Stortford CM22 7DL
Hatfield Haven is a Bishop Stortford care home, with twenty-two bedrooms and a service that specialises in provision for people with a form of dementia, including Alzheimer's.
Carers are skilled in maintaining a calm and stress-free environment, in which people with memory loss can feel more secure and independence than they might otherwise.
Together with efficient care, Hatfield Haven has good wheelchair access, its own stairlift and well-kept gardens that visitors are also welcome to enjoy.
Owner: Hatfield Haven Ltd
Person in charge: Amanda Schofield (Registered Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 22 residents
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 70+.
Single Rooms: 22
Rooms with ensuite WC: 22
Weekly Charges Guide: Personal Care Single £850 – £850
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Hatfield Haven: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Hatfield Haven has a Review Score of 7.8 (7.810)
The Review Score of 7.8 (maximum of 10) for Hatfield Haven is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hatfield Haven in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Hatfield Haven is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.227 Points relating to the number of positive Reviews for Hatfield Haven is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.4 positive Reviews (22 registered beds ÷ 5). 1 Reviews ÷ 4.4 Target = 0.227
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Hatfield Haven?
Reviewer Connection to Hatfield Haven
Submitted from a Postal Card by Dawn M on Monday 10 October 2016. Relates to August 2016.
Lovely home which is very well run, in particular, the entertainment and activities are outstanding. They provide stimulation and amusements nearly every day.
How likely would you be to recommend Hatfield Haven? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Satisfactory
There are currently no Care Home Idol entrants who have performed at Hatfield Haven