Madelayne Court Care Home

School Lane, Broomfield, Chelmsford CM1 7DR

Madelayne Court Care Home, Chelmsford, Essex
Madelayne Court Care Home, Chelmsford, Essex
Madelayne Court Care Home, Chelmsford, Essex

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town.

Madelayne has a wonderful friendly atmosphere, with activities that are designed to stimulate, amuse and entertain all of those cared for. As an example the home has raised flower beds for ease of gardening, so you can really enjoy the outdoors.

A warm welcome awaits all visitors at Madelayne Court. Whilst rooms are decorated and furnished, carers await those precious items that mean so much to turn their home into your home.

Group: Runwood Homes Ltd

Person in charge: Anne Marie Prothero (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 112 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages from 55 to 100.

Single Rooms: 112

Rooms with ensuite WC: 0

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Lift • Wheelchair access • Gardens for residents

Latest CQC* Report on Madelayne Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.8 (8.777)

The Review Score of 8.8 (maximum of 10) for Madelayne Court Care Home is based on 11 Review/Recommendations in the last 2 years. This Review Score of 8.777 is made up of a Quality Score of 4.581 Points (maximum of 5) relating to the rating and a Quantity Score of 4.196 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.777 for Madelayne Court Care Home is based on 11 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.581 for Madelayne Court Care Home is calculated as follows: ( (81 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 129 Ratings = 4.581

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.196 for Madelayne Court Care Home is calculated as follows:

      1. 11 Positive Reviews = 3

      2. 0.1 x 11 Positive Reviews = 1.100 (maximum score = 1)

      3. (11 Positive Reviews ÷ 112 Registered Beds) x 2 = 0.196

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother has been cared for at Madalayne Court for the past eight months, during that time she has had wonderful care and attention. The staff have paid attention to her own particular likes and needs. The whole property is clean, well maintained and always open for visits whenever we wish to see mum. The staff are fantastic all of them cheerfully acknowledge mum as they pass by. This has made such a possibly difficult time for the family so much easier to bear and we are truly grateful and thank them whole heartedly.

How likely would you be to recommend Madelayne Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I never ever wanted my mum to live in a care home. I still don't but unfortunately there is no other option for her. I have cried many tears since she moved into Madelayne Court Care Home over the guilt I feel inside but since the day she moved in I can honestly say mum and us as a family have been given so much support and care from every member of staff we have met. Nothing is ever too much bother, I have always noticed that staff acknowledge residents in passing, they take time to chat to residents, encouraging them and show empathy and dignity to individuals needs. Thank you Madelayne Court Care Home for all your efforts and hard work and for taking care of someone so important to me- my mum.

How likely would you be to recommend Madelayne Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lovely care home that has high standards of care, facilities, catering and cleanliness. A small issue that could improve is to have a few more social activities for some of the residents who are able to participate.

How likely would you be to recommend Madelayne Court Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have found the staff caring and happy and always able to sort out problems.

How likely would you be to recommend Madelayne Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We have always found all of the staff do as much as they can to solve any problems. They are all very cheerful and friendly. The home itself is always kept cosy and clean. The reception area is exceptionally welcoming.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Keep up the good work, it is lovely to be in a home that feels as if love is the main reason to provide such a service. Problems seem to be dealt with should they arise.

How likely would you be to recommend Madelayne Court Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are extremely patient and helpful understanding my mum's needs. They treat her with dignity and speak to her helping to calm her down in difficult situations. I have been impressed with the whole home in terms of food, accommodation and activities for the residents. I would definitely recommend to others.

How likely would you be to recommend Madelayne Court Care Home? Extremely Likely

Facilities: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

24 hours care to allow you to have a life.

How likely would you be to recommend Madelayne Court Care Home? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Mum has been here in Madelayne Court for over a year now. She is well looked after and feels safe here. Mum has dementia- the staff seem to care very much for her. We would recommend this home.

How likely would you be to recommend Madelayne Court Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has now been at Madelayne Court Care Home for 2 weeks. It has been a wonderful experience for us knowing that she is being so well cared for. For my mother herself she only has praise for all the carers and staff and management. They all treat her with love and dignity which is so important for a 95 year old lady.

How likely would you be to recommend Madelayne Court Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

It's very good, I'm very happy here, my husband can come and see me now.

How likely would you be to recommend Madelayne Court Care Home? Extremely Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Madelayne Court Care Home

Job Vacancies

Care Assistant

£7.20 per hour (Care Home / Nursing Home • Full Time or Part Time)
Chelmsford, Essex

Staff Profiles

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Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Madelayne Court Care Home