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Oakdale Residential Home, Benfleet, Essex
Oakdale Residential Home
Oakdale Residential Home

Tel: 01702 553734

Oakdale is a delightful home in Benfleet, Essex providing care and support for up to 27 older people with dementia. The home is conveniently located close to the local town with good public transport links. The house has been extensively refurbished to provide a friendly and warm environment with 'hotel standard' accomodation. There are a number of spacious lounges and dining areas for residents and their families to enjoy and a beautiful, secure garden. The staff at Oakdale provide the best quality care and support for their residents embracing the values of person-centred, individualised care. 1st Choice Care Homes has been awarded Investors in People accreditation, which means that the care staff receive the most up-to-date training and support.
We have a dedicated activities co-ordinator providing a wide range of entertainment and activities. Our chef provides an excellent choice of home-cooked food every day.

Group: 1st Choice Care Homes

Person in charge: Melanie Tucknott (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 27 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 23

Shared Rooms: 2

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single from £600 , Personal Care Shared (per person) from £600

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Oakdale Residential Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Oakdale Residential Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2014

Current Recommendations

Recommendation Score: 9.7 (9.696)

The user 'Recommendation Score' (9.7 for Oakdale Residential Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Oakdale Residential Home

The above care home is second to none. My sister has been in there just over on year. In all that time she has been very happy. We visit once a week and are greeted with smiles (and a lovely cuppa) she has a good time on 'craft' day which keeps her brain active, as for the lovely care and food, excellent, couldn't be bettered.

Submitted by Joan Keeble (Sister of Resident/Service User) on Wednesday 12 November 2014.

Review of Oakdale Residential Home

Very caring - nothing is too much trouble. Food is very good - very patient when residents can be difficult. Visitors are made welcome. All activities are excellent. The recent garden party was outstanding - it was enjoyed by everyone - including visitors.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Marian M (Niece of resident) on Tuesday 9 September 2014.

Review of Oakdale Residential Home

Oakdale has been my mum's home since October 2013 and she is the happiest she has been for the last 10 years. She loves living there and she also loves all the staff! Who are all wonderful. Each and every one of them goes above and beyond what is required of them. Mum looks forward to meal times as the food is delicious. There are lots of activities arranged every week. I would recommend Oakdale to anyone who is looking for a loving and caring home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Vicky (daughter of resident) on Sunday 24 August 2014.

Review of Oakdale Residential Home

This is a happy, bright, cheerful home with caring staff that take really good care of my mother. Because I live overseas, I worry that my mother is properly taken care of, but I have no concerns since my mother moved to Oakdale. There is as all-pervasive atmosphere of caring and cheerfulness that starts with facility manager and is embraced by all the staff. This is not the first care home my mother has stayed in, but it is the best.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by George M (Son of resident) on Wednesday 16 July 2014.

Review of Oakdale Residential Home

This is a person centred care home, they meet the needs of my mum. They love and cherish her and I can relax knowing she is in very good hands. It's a joy to visit and you feel part of a family. They have good strategies for dealing with the quirks of the residents and it is peaceful and calm with a lovely atmosphere.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Lesley D (Daughter) on Wednesday 16 July 2014.

Review of Oakdale Residential Home

Happy atmosphere. The staff always cheerful, kind and caring to all residents. They give the residents parties, activities and lovely food. I'm very happy my mum is looked after so well.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Kim C (Daughter of Resident) on Tuesday 15 July 2014.

Review of Oakdale Residential Home

We fought long and hard with our local council to have a place reserved at Oakdale for our friend and former neighbour Florey. Florey has been a resident of Oakdale for almost a year and we are so pleased with how much time and effort all the staff have given in to making her new home as comfortable as possible. They home go above and beyond to make sure all the residents live out their time at Oakdale with dignity, freedom and without prejudice. There are numerous day-to-day events and special family days such as BBQs, Cheese and Wine evenings and much more.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Graham A (The care of a friend who resides there) on Monday 14 July 2014.

Review of Oakdale Residential Home

I feel very well looked after by all the staff and management and I wish to express my thanks to everyone.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rose D (Resident) on Tuesday 29 April 2014.

Review of Oakdale Residential Home

I have noticed a significant improvement in my Aunt on each visit until today when she seems very happy and contented and almost back to her old self like she was before her break down in February 2013, considering the fact that she only went to Oakdale in October 2013 her recovery since then has been incredible.

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by David D (Nephew of Resident) on Tuesday 1 April 2014.

Review of Oakdale Residential Home

We were looking for a home for our mother (aged 88) and decided that for her the most important criteria for the selection of the right place was personal care for her as an individual. We were impressed by the manager and her staff at Oakdale and particularly their understanding, as a team, of how to make each individual feel well cared for, supported and respected. In addition the place feels calm and relaxed which importantly creates an atmosphere where we knew our mother would feel comfortable. Knowing that she is well cared for is such a comfort.

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Submitted by Phil S (Son of resident) on Thursday 27 March 2014.

Review of Oakdale Residential Home

It is a beautiful place. They really care for you. They cater for you and your needs. No set times, which I love. I can't fault this home. Would definitely recommend. Plenty of good food.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Beatrice Green (Resident) on Tuesday 15 October 2013.

Review of Oakdale Residential Home

All staff very helpful and friendly, especially Mel the manager. Very adaptable and amendable, particularly when faced with a difficult situation by one of the residents. Really welcoming to me dining with my wife every lunchtime.

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Good

Submitted by Norman Chisman (Husband of resident) on Wednesday 9 October 2013.

Review of Oakdale Residential Home

My husband has been a resident at Oakdale for the last seven months. I feel the care and attention he has received during this time has been second to none and something I could no longer do at home. The staff are hard working and caring and the quality of the food provided is excellent and the facilities are outstanding. Overall I feel Oakdale provides exactly what my husband and other sufferers of dementia require.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Janet B (Wife) on Friday 14 June 2013.

Review of Oakdale Residential Home

My mother was in hospital two years ago having broken her hip which meant that she could no longer look after herself. We only had a couple of days to find somewhere for her to live as once deemed fit, she would be discharged. I met the manager, in the hospital which was a very fortunate meeting as my mother has been looked after as well as any close family member could but with expert care thrown in. My mother never stops smiling and whereas before she was anxious when I left her, she feels very happy and secure. We are welcomed at any time of the day or night and have been made to feel as part of the family. If we feel we need to contact them for any reason, they are always happy to oblige. The staff have been an excellent support to both my mother and my family.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Valerie carracher (daughter of resident) on Wednesday 15 May 2013.

Review of Oakdale Residential Home

Oakdale was recommended to me by 5 nurses. One from hospital, one from the district, one who owned a nursing agency, another who is a tutor from a college and from a retired nurse. Oakdale is very well run. It does not smell which is lovely and healthy. The staff are wonderful, nursing to a very high standard. Food excellent.

Submitted by Marion M (Daughter of resident) on Monday 11 February 2013.

Review of Oakdale Residential Home

I visit mum on different days and times and have always found every member of the staff, from the manager through to the administrative and domestic staff are unfailingly polite, friendly, caring and supportive to my mother and myself and my family. It is a great comfort to know that mum is safe and well-cared for. We are very pleased with the overall care, the standard of the catering and the effort the activities co-ordinator makes to provide something for everyone to do/enjoy. The rooms are comfortable, kept clean and tidy and there is ongoing redecoration and refurbishment. The management is excellent, with the best interests of the resident always first, the first-rate staff always seem to have their finger on the pulse and record keeping is very good. Everyone is made to feel a part and are valued for their part and far from losing my mother to dementia I feel I have found an extended family.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Claire (Daughter of Resident) on Friday 25 January 2013.

Review of Oakdale Residential Home

My mother has been a long-term resident at Oakdale, and she considers it her home and she thinks of the staff as her friends. She is happy and safe, which is a great relief for me knowing that she is well cared for and secure. My mother's needs are extensive and complex due to her being deaf and paralysed. However, the staff and Manager go above and beyond the basic care required to make my mother comfortable. The food is good quality and there are always drinks offered to residents and visitors. There is also an activity timetable which my mother often participates and enjoys which gives her a purpose in life. Oakdale is definitely a Home from Home residential care home which makes the visitors and residents feel welcome.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by V.Saunders (Daughter of resident) on Wednesday 2 January 2013.

Review of Oakdale Residential Home

The home do have outings and I am allowed to go with them which is very nice to be able to be with my husband. Also the home is in walking distance from my home. My mother was also in this home for a short stay while I had a holiday. The hospital gave me the name of Oakdale. I think Oakdale is one of the best. I have visited a lot of homes in this part of Essex.

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Submitted by Betty Doreen S (Wife of Resident) on Friday 21 December 2012.

Review of Oakdale Residential Home

The Manager and her team of dedicated carers have looked after Mum with dignity, compassion and genuine care, we cannot praise them enough, at a very difficult time. The home is the best place for Mum and the staff always go beyond what is required. We are always greeted with respect and a cup of tea, and the whole experience is a positive one. Mum is in good hands.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Jackie and Paul Salisbury (Daughter and son in law) on Wednesday 5 December 2012.

Review of Oakdale Residential Home

I looked at many care homes before deciding on Oakdale. It stood out from the crowd. It felt so homely and welcoming I knew it would be the best place for Mum. All the staff are excellent but I must mention the manager because she has been a fantastic support not only to Mum but the whole family during some difficult times.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Ian (Son of Resident) on Saturday 17 November 2012.

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