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Silverpoint Court Residential Care Centre, Canvey Island, Essex
Silverpoint Court Residential Care Centre
Silverpoint Court Residential Care Centre

Tel: 01268 515564

Silverpoint Court Residential Care Centre is a Home providing 24-hour residential support for elderly people – plus respite, weekend and day care. Due to the Home's location, it offers stunning views of the Thames estuary and nearby marina.

Care at Silverpoint Court is provided by a highly skilled team of care professionals who recognise the importance of keeping up to date with their professional development. All staff members receive regular in-house training, and extra training is also provided by NHS professional who are experts in their field.

With one dining room, two lounges, a conservatory and a large secure garden, residents can also enjoy trips and days out to places of interest, such as the theatre, local museums and nearby Bell Wharf Beach.

The home's first priority is that residents are able to lead a fulfilled and happy life, and staff actively encourage residents and their families to become involved in decisions about their care and the way the centre is run.

Group: Nellsar Care Homes

Person in charge: Raj Chahal (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 30 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Parkinson's Disease

Admission Information: Non Smokers Only. Ages 65+.

Single Rooms: 30

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Silverpoint Court Residential Care Centre: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Silverpoint Court Residential Care Centre

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Silverpoint Court Residential Care Centre

Current Recommendations

Recommendation Score: 9.7 (9.683)

The user 'Recommendation Score' (9.7 for Silverpoint Court Residential Care Centre) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Silverpoint Court Residential Care Centre

I have only been here a short time but I feel very comfortable, people are friendly, the food is nice, it's lovely and warm and I feel cosy and safe here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rose S (Resident / Service User) on Thursday 18 December 2014.

Review of Silverpoint Court Residential Care Centre

Both of my parents went into Silverpoint Court at the same time, for very different reasons, my dad has since passed away, he was given the very best care, and my mum is still there, and seems very happy. She has her own lovely room, but does not spend much time in it , which considering how private she was is amazing she joins in with all activities. Raj and her team are lovely and treat residents like their own family, I can't praise them enough.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Silverpoint Court Residential Care Centre? Extremely likely

Submitted by Jacqueline Lilley (Daughter of Resident/Service User) on Thursday 18 December 2014. Review relates to December 2014.

Review of Silverpoint Court Residential Care Centre

I think the home is first class. Looked after very well. its warm and welcoming and I feel like one of the family. Staff are excellent. Nothing I ask is too much for anyone. They never moan I would recommend to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Submitted by Ronald Woods (Resident / Service User) on Thursday 18 December 2014. Review relates to November 2014.

Review of Silverpoint Court Residential Care Centre

I have been at Silverpoint for 14 months now. I moved here from another home (nursing) the standard here is higher than it was in my last home. We have a very nice view from most windows, people are very friendly over all it is excellent here. I would recommend it very highly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Stella Crowe (Resident / Service User) on Thursday 18 December 2014. Review relates to December 2014.

Review of Silverpoint Court Residential Care Centre

Staff are very caring, very happy with care for my dad. Always happy to discuss any concerns as staff and manager always available. Overall would thoroughly recommend Silverpoint care home.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Submitted by Lynda F (Daughter of Resident/Service User) on Thursday 18 December 2014.

Review of Silverpoint Court Residential Care Centre

Just perfect, no fault what so ever, I have been here for two years in February, been more than happy, the kindness is out of this world.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submitted by Rose D (Resident / Service User) on Wednesday 17 December 2014.

Review of Silverpoint Court Residential Care Centre

I didn't want to come here, as I didn't want to come in a home. But I am very glad I did, I have been made to feel very welcome here. We have had three managers here in my stay and this one is the very best (Raj).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John H (Resident / Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Review of Silverpoint Court Residential Care Centre

Everything has been excellent during my time so far at Silverpoint, plenty of room all round. I myself am in a mobility scooter all the time due to the fact I can't stand and I get myself around very easily.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Vivienne Boddy (Resident / Service User) on Wednesday 17 December 2014. Review relates to December 2014.

Review of Silverpoint Court Residential Care Centre

My mother has been living at Silverpoint Court for about 15 months now and she is happy and settled there. I am a regular visitor and have always found the staff to be friendly, cheerful and professional. Their residents are treated as individuals and the staff have always shown patience and compassion to those that have been difficult at times. Activities are regular and varied. Small independent businesses provide services such as hairdressing,manicurist and foot health and their visits become an event themselves, it contributes to a warm homely atmosphere. I would certainly commend this home to anyone.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Silverpoint Court Residential Care Centre? Extremely likely

Submitted by Steve (Son of Resident/Service User) on Monday 15 December 2014.

Review of Silverpoint Court Residential Care Centre

If you mean by recommendation would I recommend Silverpoint as a care home, yes I would. If you mean recommend improvements - I would like to be informed when the Dr etc are coming as I would like to be there with my mother.

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Marilyn B (Daughter of Resident/Service User) on Thursday 11 December 2014. Review relates to November 2014.

Review of Silverpoint Court Residential Care Centre

A small clientele, in an extremely pleasant position, lovely conservatory and garden. A warm friendly atmosphere. My father seems safe and quite happy here. Staff are friendly and helpful, although they are always very busy, and not always available. Residents seem happy and familiar with each other. At the end of the day it is still a care home, but not posh and not poor, just about right.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

How likely would you be to recommend Silverpoint Court Residential Care Centre? Likely

Submitted by Joan Larkin (Daughter of Resident/Service User) on Thursday 11 December 2014.

Review of Silverpoint Court Residential Care Centre

My aunt was admitted to Silverpoint Court care home in January of this year after a failed attempt of care at home. She is a very difficult lady and refused to eat, wash and cooperate. She has made herself bed bound by refusing to get up after a few falls which have left her very afraid of another fall. The staff have brilliant with her, trying to tempt her up, she will allow them to hoist her our of bed for the hairdresser, she has put on weight and seems so much happier than she was. I cannot praise the staff enough for the kindness care and tolerance towards her.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Michelle D (Niece of Resident/Service User) on Thursday 11 December 2014. Review relates to December 2014.

Review of Silverpoint Court Residential Care Centre

Very good residential home, friendly and efficient staff. Have had two relatives make it their home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Keith Dunn (Son of Resident/Service User) on Tuesday 9 December 2014. Review relates to November 2014.

Review of Silverpoint Court Residential Care Centre

I found it very hard to settle in to Silverpoint, due to finding it hard accepting people to help me. I have been here 6 weeks now and feel part of the furniture and settled. I enjoy the company around me.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Rosina Threadgold (Resident / Service User) on Monday 1 December 2014. Review relates to November 2014.

Review of Silverpoint Court Residential Care Centre

I was at another home for 2 years, my life ticking away but very unhappy. My family looked at this home, where I moved in 3 months ago, enjoying it here very much. I have got a lovely view from my room, also the use of 2 lounges to look out of, staff very good to me. I enjoy joining in activities that are offered every day. I have and would recommend Silverpoint to anyone's loved ones.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by George Goodge (Resident / Service User) on Monday 1 December 2014. Review relates to November 2014.

Review of Silverpoint Court Residential Care Centre

On my first day of being at Silverpoint I felt at home, people were very friendly to me. I would strongly recommend this home as one of the best. My family did look at other homes in the area and this one came out the best. What they liked was you just turn up and look around without an appointment. There is nothing to hide.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Joyce Cooper (Resident / Service User) on Monday 1 December 2014. Review relates to November 2014.

Review of Silverpoint Court Residential Care Centre

Needed to find residential care locally for mum. After looking at 7 care homes came across Silverpoint Residential Care and so very glad we did. Silverpoint has been a life saver for the family. The care mum is receiving is second to none, it is definitely a home from home, not only is mum made to feel at home but the staff make us very welcome also. We are kept up to date with mums progress, are able to visit at anytime. Would recommend Silverpoint for any family's peace of mind. Well done to management and all the staff. More care homes like this are needed.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Carol Hoy (Daughter of Resident/Service User) on Friday 14 November 2014. Review relates to October 2014.

Review of Silverpoint Court Residential Care Centre

My mother has been a resident in this home for two and a half years, she loved it as soon as she stepped over the threshold. All of the staff from management to cleaners really care about all of the residents. The home is clean and very homely, the only smells are from the mouth watering home cooked food smells. I would not be happy with my mum in any other care home except Silverpoint. I would strongly recommend it to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elaine B (Resident / Service User) on Thursday 6 November 2014.

Review of Silverpoint Court Residential Care Centre

Silverpoint Court is a lovely home with caring staff. The home is beautifully kept as are the residents. I would thoroughly recommend this residential home in every way.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elaine V (Mother of Resident/Service User) on Thursday 6 November 2014.

Review of Silverpoint Court Residential Care Centre

My dad has been at Silverpoint Court for two and half years. In which time I have been very happy with his care. I visit most days and have always found the home to be of an overall excellent standard. Keep up the good work.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submitted by Jacqueline Golding (Daughter of Resident/Service User) on Wednesday 5 November 2014.

Review of Silverpoint Court Residential Care Centre

This is a lovely home, just like a family hotel. Everyone is warm, friendly and caring and they take care of everything to make my dad's golden years happy and entertaining. The food, care and cleanliness are all first class and the entertainment they provide is varied and fun for everyone. Add to this the fantastic views and I could not wish for any more for my dad. I would recommend this home to all my friends.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Susan S (Daughter of Resident/Service User) on Monday 3 November 2014.

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