Sycamore Court

Magpie Lane, Little Warley, Brentwood CM13 3DT

Sycamore Court, Brentwood, Essex
Sycamore Court, Brentwood, Essex
Sycamore Court, Brentwood, Essex

Located in the scenic Essex countryside, close to the town of Brentwood, Sycamore Court is an excellent choice for people with residential care needs and those living with dementia.

All single bedrooms are tastefully decorated with en-suite facilities.

Residents can enjoy home cooked meals within the beautifully appointed dining and lounge areas and all dietary requirements are catered for.

A varied activities programme is available together with picturesque walks and landscaped gardens for residents to enjoy.

Group: The Holmes Care (Group) Ltd

Person in charge: Mandy Lee (Service Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 39 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 39

Rooms with ensuite WC: 39

Weekly Charges Guide: Personal Care Single £492 – £728

Facilities & Services: Respite Care • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Located close to the town of Brentwood with very easy access to the M25 (J29) and the A127.

Visiting:

Open policy.

Parking:

Parking on site.

Latest CQC* Report on Sycamore Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.8 (7.803)

The Review Score of 7.8 (maximum of 10) for Sycamore Court is based on 2 Review/Recommendations in the last 2 years. This Review Score of 7.803 is made up of a Quality Score of 4.5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.303 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 7.803 for Sycamore Court is based on 2 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.5 for Sycamore Court is calculated as follows: ( (16 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 24 Ratings = 4.5

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.303 for Sycamore Court is calculated as follows:

      1. 2 Positive Reviews = 3

      2. 0.1 x 2 Positive Reviews = 0.200

      3. (2 Positive Reviews ÷ 39 Registered Beds) x 2 = 0.103

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I am a 66 year old female. I am not a patient but a resident with the freedom to come and go as I please. I do self medication and self care. When I want to to go out I give notice and contact phone numbers and my cars registration number. I have a mobility car. I am a retired SRN with widespread osteo-arthritis. Here at Sycamore I find excellent care and safety whenever I need them, from wonderful caring management and staff. A private room with small bathroom. I will pay for my bed and board with the proceeds of my house sale. I have 3 lovely meals a day, freshly prepared and cooked in the Sycamore kitchen, GP visits once a week, hospital referrals, repeat prescriptions. I could not have made a better choice. Sycamore has no neighbours but is surrounded by woodland. Peace and quiet and very beautiful.

How likely would you be to recommend Sycamore Court? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mandy Lee, Service Manager at Sycamore Court responded to this review on 17 Mar 2016:

We are so pleased that you are very happy with your home here at Sycamore Court Elizabeth.

I absolutely love the place staff are very good and caring.

How likely would you be to recommend Sycamore Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Mandy Lee, Service Manager at Sycamore Court responded to this review on 15 Mar 2016:

Thanks for your kind words Elizabeth.

Submit a Review for Sycamore Court

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Sycamore Court

Job Vacancies

Care Assistant

£7.20 an hour (Care Home / Nursing Home • Full Time)
Brentwood, Essex

Activities Coordinator

£8 an hour (Care Home / Nursing Home • Part Time)
Brentwood, Essex

Staff Profiles

No image found

Mandy Lee

Job Title: Service Manager

Joined: 2016

Description:

Mandy has worked in both the public and private sector as a registered manager and group manager overseeing in the counties of Essex and Kent for the last 19 years.

She has been managing services providing elderly, dementia and specialist mental health care and holds the following qualifications:
    Edexcel Level 4 NVQ in Care
         Edexcel Registered Managers Award Level 4
         Cache A1 Assessor Award
         Palliative Care & Mental Health

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Sycamore Court