Care Home Added to Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Removed from Compare » View Compare

Your Compare Care Homes' list can be accessed from the 'Compare' link at the very top of each page

Care Home Added to Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Care Home Removed to from Your Folder » View My Folder

Your Folder can be accessed from the 'My Folder' link at the very top of each page

Wensley House, Epping, Essex
Wensley House
Wensley House

Tel: 01992 573117

Wensley House received excellent reports from CQC quoting “I am very happy being here in this home, I really like it here and could not be more at home” and “the home is friendly and caring, staff do all they can to make the residents feel comfortable”. Wensley House also received the Essex Quality Improvement Overall Stage 3 “Gold Award”. Quietly situated a short distance from the charming Epping Town Centre it provides the perfect location. All rooms are tastefully decorated with phone and TV points, nurse call systems and central heating; they encourage residents to personalise their rooms. Socialising and activities are in the Oak Room, the Garden Room and the conservatory overlooking gardens where residents go for walks or dine. Meals are served in the Dining Room freshly prepared on the premises from local produce where possible. The home is regularly visited by medical and beauty professionals.

Owner: Beling & Co Ltd

Person in charge: Sharon Osborne (Care Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 31 residents

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Eating Disorders • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Drug Dependence (past or present) • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Based on pre-admission assessment.

Single Rooms: 25

Shared Rooms: 3

Rooms with ensuite WC: 9

Weekly Charges Guide: Personal Care Single £600 – £750

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Wensley House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Wensley House

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Wensley House

Current Recommendations

Recommendation Score: 9.6 (9.628)

The user 'Recommendation Score' (9.6 for Wensley House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Wensley House

I am extremely pleased with the level of care that my father receives. he has been there for a couple of months and during that time has put on weight. All the staff are very kind - considerate.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Elaine C (Daughter of Resident/Service User) on Tuesday 30 September 2014. Review relates to September 2014.

Review of Wensley House

The management of Wensley House were extremely helpful in the transition from hospital to care home with my father. They actively attended social worker meetings and advised me to help keep my father at home when up against the council. The staff are so friendly and helpful and make fathers stay a pleasant one.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Julie Ash (Daughter of Resident) on Monday 4 August 2014.

Review of Wensley House

Management fantastic and really understand the care needed for dementia residents. This is followed by all staff who treat my mum with dignity and as a human being who is vulnerable but enjoys being chatted to and respected. Really happy and over the moon to find Wensley House after a upsetting and stressful time with my mum in a previous home. She is now happy, well cared for and is eating better and looks 100% better.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sharon P (Daughter of resident) on Monday 28 April 2014.

Review of Wensley House

Wensley House is a warm and friendly home from home, manageress Sharon Osborne and her team are truly caring. They understand each resident’s personality and treat them with respect and kindness. My mother is content in this well run care home, she has dementia, but the staff are well able to look after.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Clare G (Daughter of resident) on Friday 28 March 2014.

Review of Wensley House

All my needs are dealt with in a caring manner. I feel very safe and secure and all the staff are friendly.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Violet B (Resident) on Thursday 20 March 2014.

Review of Wensley House

Friendly staff, always make you feel welcome. My parent who is a resident at the home has settled in very well and is very happy, she loves the staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Janice R (Daughter of Resident) on Tuesday 18 March 2014.

Review of Wensley House

Brilliant and Friendly make you feel welcome from day one. My dad has Dementia and nobody gets frustrated with him. Sharon Osbourne is a fantastic manager and nothing is too much trouble. It's also nice when i visit on a regular basis i'm told to sit down and they get me and dad tea and biscuits, small things make a big difference. My dad spent five weeks in hospital crying every night when I left, here he says "is it time for you to go yet"!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sara P (Daughter of Resident) on Monday 3 March 2014.

Review of Wensley House

I cannot praise Wensley House enough! the staff are wonderful. Sharon Osbourne has made a very difficult time much easier. With her help and support the transition has been very smooth, the ladies that work here are so very caring. On top of that Wensley House feels like home not a Care Home. I am completely happy and confident that dad is being looked after. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Clare Alexander (Daughter of Resident) on Wednesday 12 February 2014.

Review of Wensley House

The most friendly, informative, helpful and caring residential home we have ever found. We cannot praise all the management, owner and staff enough, they are the best. It is light, airy and meticulously clean and well decorated.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John Rundell (Relative) on Wednesday 16 October 2013.

Review of Wensley House

A happy, friendly atmosphere a soon as you walk through the door which makes you feel part of a family. The staff are always on hand for a 'few words' and take a positive interest in the residents; and their individual needs.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Sally S (Relation to Resident) on Monday 23 September 2013.

Review of Wensley House

Wensley House provides a safe and friendly environment. Staff are always friendly and available. The manager Sharon Osborne is always happy to help with any advice or chat if you have queries. Overall a very well run care home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Peter S (Son of resident) on Wednesday 18 September 2013.

Review of Wensley House

Our family and I feel the care and treatment provided is to a very high standard. We very much look forward to the proposed building works which should provide all residents - on completion - with their own excellent facilities. The management and staff always have time for each resident and make visitors most welcome.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Estelle B (Wife of resident) on Tuesday 13 August 2013.

Submit a Recommendation for Wensley House


Please note this form is only for Recommendations (ie positive comments) & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required. Fields marked in red are required


Your Personal Details


These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.



Your Recommendation & Rating


This information will be published on the website.

(please edit if you wish)

LIKELY

EXTREMELY LIKELY

DON'T KNOW

(please write a short headline summary)



Please enter a minimum of 200 characters

Character count
0

(Please include as much information as possible & avoid using names)


Please complete each of the following options


I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.


(Please do not enter spaces)



Job Vacancies

There are no jobs posted yet for Wensley House

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Wensley House