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Crowstone House

1 Crowstone Avenue, Westcliff-on-Sea SS0 8HT

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Crowstone House, Westcliff-on-Sea, Essex

Tel: 01702 436611

Situated on the sea front at Westcliff-on-Sea, the view from the main lounge looks overlooks the Thames Estuary and whether a beautiful sunny day or wild and windy the view is always very exceptional.   Westcliff as it borders Southend has been classified as a conservation area to preserve its beauty. Crowstone with a classical feature turret room used for activities, is an older building full of character and offers you a home from home. There are lifts but the staircase is magnificent summing up the splendour of Crowstone. All around there is a friendly and enchanting environment, especially the snoozelum room. Your room awaits you so that you may add your own personal creativity.

Owner: Runwood Homes Ltd

Person in charge: Ajam Karim

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 54 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 44

Shared Rooms: 5

Rooms with ensuite WC: 49

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Crowstone House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Crowstone House

4 Bed Vacancies
(Short Stay and long stay vacancies availableDementia or residential on the coast and some rooms have sea views as does the main lounge)
posted 12 May 2013

Awards / Recognitions

There are no awards/recognitions posted yet for Crowstone House

Current Recommendations | Submit a Recommendation | About Recommendations



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User Rating: (4.7)

The 'User Rating' (4.7) for Crowstone House is calculated using an average of the Ratings selected on a submitted Recommendation. A Care Home must have a minimum of 3 Recommendations submitted, before a 'User Rating' is shown. The Rating options on the Recommendation form are as follows: Satisfactory (3), Good (4), Excellent (5).

Review of Crowstone House, Westcliff-on-Sea, Essex by Maureen W (Daughter of resident)

Thursday 30 May 2013

All the staff were welcoming and friendly all the time and always helpful. We have seen them whilst out shopping since mum died and they came over for a chat, which was really very nice.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by Jeannie D (Resident)

Wednesday 8 May 2013

I'm not just saying this, I couldn't be looked after better. We don't want for anything and every staff member is very helpful.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Claire C (Niece of resident)

Monday 29 April 2013

The staff are so helpful, friendly and caring. I feel like my aunt is in the best place possible.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Elizabeth M (Resident)

Thursday 11 April 2013

I recommend this home because it's good, I like living here.

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by Sue Nash (Niece of Resident)

Monday 4 March 2013

My reason for recommendation is that my uncle is very happy here, he is well cared for and treated well, he is never lonely.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by Mark A (Son)

Monday 25 February 2013

Staff are friendly and very helpful and have the residents best needs at heart.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by David Paul M (Son of resident)

Monday 4 February 2013

I visited my mother who is a resident in Crowstone House and was very impressed with the care my mother is receiving.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by Cynthia H (Partner of resident)

Thursday 27 December 2012

The care to my partner (of 40 years) by staff and management was second to none and I would recommend them to everyone.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Linda Parry (Niece of resident)

Monday 10 December 2012

I cannot recommend Crowstone Nursing Home highly enough. The kindness and care they have shown my aunt is wonderful. My aunt is badly disabled and is unable to feed or care for herself. Even though she does not speak to us they are always cheerful round her and talk to her.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Sharon F (Daughter of Resident (deceased April 12))

Wednesday 21 November 2012

After care in the community, it was decided that my mother needed 24 hour care. Crowstone House provided all the care, regular meals, cleanliness and stimulation for mums quality of life, given by dedicated staff. They show patience, care and a varied diet over 24 hours, sometimes in very difficult situations. Recent redecoration and new furnishings, flooring and carpeting has added a fresh openness through all the personal and communal rooms. We as a family received so much support and frankness throughout my mums residence there. We were able to visit at any time and questions we asked were dealt with openly. We are so grateful to all involved at Crowstone House.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Keith P (Son of resident)

Monday 29 October 2012

Mum has been in Crowstone for a month. She is very happy there and would like to stay. Everybody is kind and caring (mum does worry about cost).

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by Rosalie N (Sister of resident)

Friday 26 October 2012

I am well satisfied with Jeans care. The rooms are clean, also all round the home is clean. The staff are very friendly as is the management. I would recommend the home to anyone that is looking for a care home.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by Antoinette T (Daughter of Resident)

Wednesday 24 October 2012

Staff helpful and caring.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

Cleanliness: Excellent

Food & Drink: Excellent

Safety / Security: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Clare Harley (Wife of Resident)

Wednesday 17 October 2012

My cousin is in Katherine House and is very happy. I inspected numerous homes and found Crowstone to be a home from home plus being in such a perfect location looking out over the estuary. My husband was happy and improving in physical health with care, good food and mental stimulation.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Vivien H (Daughter of Resident)

Thursday 27 September 2012

Mother seems well cared for and appears to be settling in well. Staff are very helpful, friendly, especially to me her daughter as I live in Devon.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Review of Crowstone House, Westcliff-on-Sea, Essex by Barrie Clark (Son of residents)

Thursday 27 September 2012

Very pleased with the overall care. Rooms comfortable and kept clean and tidy. Safe environment which is reassuring to the family. Lounges recently refurbished and more comfortable as a result. Staff friendly and give confidence in their ability to care for residents. Food I am told is also good, an important plus!

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Peter Brown (Son of ex resident)

Thursday 27 September 2012

From day one when my dad moved in all the staff and management showed love and attention. Spending lots of time visiting my dad in the home I saw at first hand the hard work both staff and management put in. They all became good friends, which continues to this day. Crowstone Care Home I would always recommend.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Review of Crowstone House, Westcliff-on-Sea, Essex by Urszula Cooper (Daughter of Resident)

Wednesday 26 September 2012

I found the administration staff very professional and caring during assessment. They made my mother who is Polish very welcome and even had a Polish carer allocated to her. Her room was spotless and was well furnished with an en-suite. She could not wish for a better carer, in fact I have not seen my mother looking so happy for years. The rest of the staff that we met seemed very happy in their work, which gave the place a homely feeling. So far the food has been excellent and I see no reason why it should not remain so. I would certainly recommend Crowstone House to anyone who is looking for a good rest home.

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

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