Crowstone House, Westcliff-on-Sea, Essex
Crowstone House, Westcliff-on-Sea, Essex
Crowstone House, Westcliff-on-Sea, Essex

Crowstone House is situated on the sea front at Westcliff-on-Sea, the view from the main lounge overlooks the Thames Estuary and whether a beautiful sunny day or wild and windy the view is always very exceptional.   Westcliff as it borders Southend has been classified as a conservation area to preserve its beauty. Crowstone with a classical feature turret room used for activities, is an older building full of character and offers you a home from home. There are lifts but the staircase is magnificent summing up the splendour of Crowstone. All around there is a friendly and enchanting environment, especially the snoozelum room. Your room awaits you so that you may add your own personal creativity.

Group: Runwood Homes Ltd

Person in charge: Ajam Karim (Manager)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 54 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 44

Shared Rooms: 5

Rooms with ensuite WC: 49

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Crowstone House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Current Reviews

Review Score: 9.1 (9.133)

The user 'Review Score' (9.1 for Crowstone House) is based on 11 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Crowstone House

The staff are friendly, seem to be happy as they go about their work and genuinely care for the residents. They are always willing to listen to family who may have concerns and are open to suggestions. Crowstone House is well led, organised and have kept me informed of any changes in health etc. The staff were particularly sensitive, considerate and supportive when my mum sadly passed away. Their kindness at this difficult time was evident not only how they dealt with myself and other family members, but in particular the comfort they offered my dad who is also a resident at the home. They kept a close eye on him which was reassuring when I couldn't be there. I would have no hesitation in recommending Crowstone House.

How likely would you be to recommend Crowstone House? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Crowstone House

The transition of my mum to a home has been fantastic. Staff and management could not do more. I would not hesitate to recommend Crowstone House.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Crowstone House

Sister 21/12 years resident at the home in which she was cared for very well and in her passing away my husband and myself have been treated with friendliness, care, kindness and consideration

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Crowstone House

My mother has been into this home for respite care a number of times now, the most recent being Sept/Oct 2014. Apart from one stay whereby a former member of staff let them down, mum has been well looked after and happy there. Indeed a new regime now exists and the home and staff are the best they have ever been, just a bit of room d├ęcor required.

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Crowstone House

My relative lived with me, didn't get out of bed and refused food and drink but Doctors found nothing wrong with her. Since being at Crowstone House she has become a different person. She stays up all day, eats and drinks and will also walk short distances. She joins in on sing songs, quizzes and does jigsaw puzzles. She is more alert, brighter and happier. I am amazed and delighted at the positive change in her. The staff, from manager to the cleaners are all brilliant. This has impacted on my life as now I no longer worry constantly about her. I know she is cared for and is happy.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Crowstone House

2 years ago my Mother was her for her last days and had a great time now my Mother-in-law is now here and enjoying the same caring treatment. The home has many varieties of things to do and being right on the sea is a wonderful tonic for all the residents. The staff are outstanding and many are still here from when my mum was here. This is one of the most amicable places.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Crowstone House

Very clean, kind staff, food very nice and plenty of it. Nothing is too much trouble for the staff. I like it here very much.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Crowstone House

My friend was transferred from another home due to her complaints, which were a symptom of her mental illness. Staff coped with her behaviour at times, but she went home as part of a rehabilitation programme, for a day and a night, and last week she went home permanently. This is a real achievement.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Crowstone House

Crowstone House care home is managed to exceptional high standards in all areas.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Crowstone House

Good care given to residents. Staff are willing and able to help at all times. Visitors are made welcome. Position of home means there are good views of the sea from many rooms in the building.

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Crowstone House

Crowstone House is a well managed care home. The staff are brilliant and the needs of the service users are met. Nothing is too much trouble. Care and consideration are given at all times. I would highly recommend this home. The last week of my mother's life was dignified and she was treated with every respect.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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