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Fees Advice From Saga
Care Home Advice
The Whitecroft, Orsett, Grays, Essex

Tel: 01375 892850

The Whitecroft provides skilled elderly and dementia care for up to fifty-six individuals, all of whom benefit from personalised care plans and 24-hour access to dedicated nurses, whilst having their independent lifestyles respected.

Residents enjoy a choice of four communal lounges for relaxing or social entertainment, as well as attractice gardens and rural surroundings that make for a scenic place to spend a retirement.

Staff are particularly sensitive to the needs and possibly complex behavioural patterns of residents who suffer from dementia, using all the information available to ensure as stress-free a day-to-day living as possible.

Owner: Runwood Homes Ltd

Person in charge: Denise White (Manager)

Local Authority / Social Services: Thurrock Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 53 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 47

Shared Rooms: 3

Rooms with ensuite WC: 40

Facilities & Services: Own Furniture if required • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on The Whitecroft: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by The Whitecroft

1 Bed Vacancy
(Please contact the home for further detailsResidential and Dementia)
posted 15 Apr 2014

Awards / Recognitions

There are no awards/recognitions posted yet for The Whitecroft

Current Recommendations

Recommendation Score: 9.1 (9.060)

The user 'Recommendation Score' (9.1 for The Whitecroft) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of The Whitecroft on Wednesday 26 March 2014 by Andrew Welton (Son in Law of Resident (Deceased))

From the outset we have been very impressed with Whitecroft. It is warm and friendly and not on the least contrived. All the staff are extremely caring warm and friendly. My mother in law Mrs Hilda Moore entered the home in April 2013 and died on January 25th 2014. Towards the end of her days the staff were exemplary in the care and attention they gave her, we could not have asked for more.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of The Whitecroft on Monday 5 August 2013 by Clife B (Son in Law of Resident)

A caring, welcoming atmosphere. A lovely setting, staff always attentive and friendly. Activities for residents provided. Very happy with out choice of home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of The Whitecroft on Thursday 14 February 2013 by Bridget R (Daughter of resident)

The staff are welcoming and caring. They are good at supplying relevant information regarding the welfare of my mother and are sensitive to issues that face my father who is also elderly. Staff work hard, stay positive and provide a warm, inviting environment.

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of The Whitecroft on Tuesday 5 February 2013 by Jean Jardine (Niece of resident)

To thank all the staff for the wonderful care they gave to my aunt in her last few days of her life. Also the care and love they gave to her each day she lived at the home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of The Whitecroft on Friday 7 December 2012 by Brenda M (Daughter of Resident)

They look after my mum very well and always keep us informed of her well being. Staff are all very friendly!

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of The Whitecroft on Monday 22 October 2012 by Jeanette Oliver (Daughter of Resident)

Good care, lovely environment, devoted staff, good food. It is more like a good hotel not ever feeling like an institution. The surroundings are bright and clean and the rooms are very nice. The staff are devoted to the residents needs and they always inform the family if there is a problem involving the resident, be that a medical problem or emotional.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of The Whitecroft on Thursday 18 October 2012 by Jill M (Daughter of Resident)

Beautiful gardens, easy parking. Lovely building and spacious rooms, nicely decorated. A very pleasant home to visit and well maintained. Cheerful atmosphere.

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of The Whitecroft on Monday 15 October 2012 by Jacqui F (Friend of resident)

My friend is very happy there. All the staff are happy and friendly. Nothing seems too much for them. Simple requests are dealt with quickly and efficiently. She is encouraged to join in activities but can sit quietly in her room if she wants.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of The Whitecroft on Thursday 11 October 2012 by June Leech (Partner of resident)

Pleasant smell on entering the home. The staff are very caring and friendly. All rooms in the home are clean and tidy. Visitors are made very welcome. Residents encouraged to join in activities. Staff organise events for residents and visitors to enjoy.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2013

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