Cheybassa Lodge

2 Chichester Avenue, Hayling Island PO11 9EZ

Cheybassa Lodge, Hayling Island, Hampshire
Cheybassa Lodge, Hayling Island, Hampshire
Cheybassa Lodge, Hayling Island, Hampshire

Residents at Cheybassa Lodge can live in a large house by the seafront at Hayling Island with views of the beach and the Isle of Wight.

A large garden, newly-laid patio and paved inner courtyard garden also provide a beautiful, restful place for residents to relax in out of the prevailing south-westerly wind.

All accommodation is on the ground floor and bedrooms have en-suite facilities. All bedrooms have been upgraded to receive digital TV.

Nutritious, well-balanced meals are prepared for residents.   

Regular activities are arranged including trips out via a mini-bus, visits from entertainers and musicians, quizzes, craft sessions and armchair 'keep-fit' exercises.

There are also shopping walks to the village, beach walks, massage sessions, aromatherapy and coffee mornings at a local church.

Owner: Cheybassa Caring Ltd

Person in charge: Vicky Daynes (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 18 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 6

Shared Rooms: 6

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single from £570 , Personal Care Shared (per person) from £470

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Cheybassa Lodge is located on the corner of Sea Front and Chichester Avenue, opposite Chichester Avenue car park.

Visiting:

Any time during daylight hours, except 'protected' times for meals, i.e. 12.30 to 1.30pm & 5.30 to 6.30pm.

Parking:

Car parking for 7 cars

Latest CQC* Report on Cheybassa Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.6 Cheybassa Lodge has a Review Score of 9.6 (9.578)

The Review Score of 9.6 (maximum of 10) for Cheybassa Lodge is based on 11 Review/Recommendations in the last 2 years. This Review Score of 9.578 is made up of a Quality Score of 4.578 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.578 for Cheybassa Lodge is based on 11 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.578 for Cheybassa Lodge is calculated as follows: ( (82 Excellents x 5) + (38 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 128 Ratings = 4.578

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Cheybassa Lodge is calculated as follows:

      1. 11 Positive Reviews = 3

      2. 0.1 x 11 Positive Reviews = 1.100 (maximum score = 1)

      3. (11 Positive Reviews ÷ 18 Registered Beds) x 2 = 1.222 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Cheybassa Lodge?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cheybassa Lodge

  • Daughter of Resident/Service User
    8
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Grandson of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

9 Reviews* is 4.5 out of 5

*The Average Rating only uses ratings from the 9 reviews. Ratings from the 2 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

A very good care home excellent staff, manager, owner and social care. We can not fault the service and care.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very happy indeed that my mother-in-law is living here and she has settled and mixes well. She enjoys her food and always says she is so well looked after, warm and cosy. There is always entertainment and lovely caring staff and management.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has resided here for over 6 years and in all that time she has been treated to kindness and love and care of the highest order. The home is comfortable and homely with fun and laughter from the wonderful care staff.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Our experience here has been very good. The facilities are clean, modern and are accessible. The care is very good, hands on, communication is excellent as to the care of the resident. All residents are stimulated and kept mobilised, and yearly events and special occasions are marked appropriately. Care for the residents' every day needs are met well and staff are flexible and caring in their attitudes to the residents.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at Cheybassa Lodge have been helpful from the start. There is good communication and I feel I have been kept well informed. The home has a small, friendly feel to it and my father is settling in well. All meals look so good and are made with fresh ingredients.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Extremely well run, small private care home with staff that are friendly, cheerful and caring. Mum has a lovely, large room with views over the sea at a very reasonable price and has settled well in only a few weeks.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This residential home is what it says, a home. The staff are warm and friendly, giving a high standard of care, with interesting activities, good food and comfortable rooms. The residents can enjoy their latter years. Families and friends visiting are always made welcome. their comments are well received and if needed acted on.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

The current managers took over 10 days before my father died. Their management, behaviour, care and sensitivity at this time was exemplary. Nothing was too much trouble and all help and support possible was given: doctor needs/support to stay here at Cheybassa etc. My coping with all the happening was enormously helped. My late father was very happy here. (17 months).

Thoughts from before new management ie.
Some thoughts as to future needs:
-A bidet or bidet shower head at side of private toilets.
-Steam carpet cleaner - to be more effective with urine, spillages etc. (Resident rather than hired) This may be in place now.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The ownership changed this month and every care was taken to ensure that the carers and routines, including costing's were the same. This is a family sized caring home with a very friendly atmosphere, where residents come first and are involved actively in entertainment. Families and friends are always welcome. The meals are carefully planned and home cooked. Mum has always been happy and well cared for here.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Been on Island for 30 years. Heard of 2 people whose parents were in and were happy with all aspects of care so when my dad became unwell I was keen to follow my thought of placing him here. Privately run, no 'silly frills' of larger multi-national organisations.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very friendly and caring staff.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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