Mountwood Care Home, Andover, Hampshire
Mountwood Care Home, Andover, Hampshire
Mountwood Care Home, Andover, Hampshire

Mountwood Care Home situated in Andover, a small market town with an array of shops and attractions, provides dementia, residential & nursing care on a permanent and respite basis.

Fully trained, caring staff are committed to helping residents maintain good health, dignity and respect in a home from home environment.

Carers offer support and comfort and are very proud of their welcoming atmosphere. There is a range of rooms with a choice of views, nearly all of which have en suite facilities. Offer two large en-suite, premier rooms overlooking the front of the home, ideal for a couple. There are communal bathrooms with assisted baths or shower rooms on each floor. All rooms have a TV aerial and some rooms have a telephone point.

Activities co-ordinators organise activities tailored to residents' preferences and includes arts and crafts, quizzes and live entertainment.

Have a regular hairdresser and podiatrist and visits from the optician and dentist. Regular church services are held at the home. Daily newspapers are available on request.

Group: Larchwood Care

Person in charge: Annette Maughan (Home Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 40

Rooms with ensuite WC: 36

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Mountwood Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8 (7.983)

The user Review Score of 8 for Mountwood Care Home is based on 1 Review/Recommendations. This Review Score of 7.983 is made up of 4.833 Points relating to the ratings and 3.15 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

Mum is very happy with her care, as her daughter I am pleased with the care given to mum. Any problems are sorted out quickly without trouble. Privacy is given when required, dignity is kept. Cleanliness is good, the support given to residents and their families is excellent, and residents enjoy the activities in a homely atmosphere.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Mountwood Care Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • All reviews are moderated before publication and the care provider may opt for the comment and ratings of a review not to be displayed (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Mountwood Care Home

Job Vacancies

RGN Days

£15.00/hr (Care Home / Nursing Home • Full Time)
Andover, Hampshire

Care Assistant (zero hours contract)

7.00 (Care Home / Nursing Home • Contract)
Andover, Hampshire

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Mountwood Care Home