Oak View Residential Care Home, Hayling Island, Hampshire
Oak View Residential Care Home, Hayling Island, Hampshire
Oak View Residential Care Home, Hayling Island, Hampshire

Oak View Care Home is a service set up to give families peace of mind when their loved ones reach a long-term or temporary situation that requires them to enter a residential care facility.

This English Oak-owned home has many pleasing interior features to make people's stay a pleasant one, such as luxury furniture and fabrics, alfresco dining and en-suite bathrooms, whilst also looking out over a private garden, park and recreation ground.

Staff training procedures are in place to make certain that all areas of care are dealt with professionally, including health and safety, medicine administration, food hygiene and infection control, while the team are also skilled in dealing with the challenging behaviour of conditions like dementia, without causing the resident any unnecessary distress.

Achieving excellence in care has been achieved as summarised in quality audit reports, now set as a minimum standard.

Group: Stephen Geach English Oak Care Homes

Person in charge: Rachel Adey (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 34 residents

Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 65 to 120.

Single Rooms: 26

Shared Rooms: 4

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £550 – £800 , Personal Care Shared (per person) £500 – £700

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Oak View Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 15 Jan 2016

We currently have 1 ground floor en-suite single bedroom. This beautiful room has direct views over the 20 acre parkland, and has access to our secure rear garden.

Current Reviews

Review Score: 8.9 (8.897)

The user Review Score of 8.9 for Oak View Residential Care Home is based on 6 Review/Recommendations. This Review Score of 8.897 is made up of 4.944 Points relating to the ratings and 3.953 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Having to admit my Sister to a home was something I have dreaded since her diagnosis of Dementia but, thanks to the lovely Managerl and her wonderful team, it turned out to be a very positive experience indeed. At Oak View, rather than make the residents fit a regime (like one establishment I have experienced), they create a person-centred, caring environment. Since the day my Sister walked into Oak View, I not only saw improvements in her well-being and contentment but I have been able to relax and get on with my own life knowing that she is in competent, friendly and trustworthy hands. Thank you Oak View.

How likely would you be to recommend Oak View Residential Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife's been a resident of the care home since November 2011, both she and myself have been very happy with the standard of care received. The staff are friendly, efficient and the home is always clean and tidy. I have never had the feeling that my wife is uncomfortable and she always seems to enjoy the food.

How likely would you be to recommend Oak View Residential Care Home? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is very well looked after and as far as I can see so are other residents. She is safe and treated with respect. The staff are very caring and professional. Even cleaners and cooks are caring!!

How likely would you be to recommend Oak View Residential Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel, the manager, is dedicated and professional, under whose leadership the staff transformed my partner (Gloria), who had hardly smiled at me for more than a year but, after I had transferred her to Oak View, she smiled at me every time I visited her. I grieved when she died there, but was happy that she had thrived on the care that they gave her.

How likely would you be to recommend Oak View Residential Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father-in-law was admitted to Oak View for what turned out to be the final days of his life. I cannot express how grateful I am to all those who cared for him during this time. The kindness and attention shown to him was second to none, by a team of carers who were both kind hearted and professional.
I would particularly like to thank the manager Rachel, who showed the type of affinity not often displayed by people in her position.
As a registered nurse myself, I was able to appreciate exactly how much pressure the team must be under, but at no time did this detract from the wonderful job they did.
Once again i thank you SO much from all of our family.

How likely would you be to recommend Oak View Residential Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Great staff and well run carehome one of the best on the south coast.
Rachel is a first class manager. The home is well run clean and tidy the food is great and the staff do a great job cant fault this care home.

How likely would you be to recommend Oak View Residential Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Oak View Residential Care Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 2,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Oak View Residential Care Home

Job Vacancies

There are no jobs posted yet for Oak View Residential Care Home

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Oak View Residential Care Home