Sunrise of Fleet, Fleet, Hampshire
Sunrise of Fleet, Fleet, Hampshire
Sunrise of Fleet, Fleet, Hampshire

Sunrise of Fleet: Providing high-quality personalised residential care to residents and families throughout Hampshire. Sunrise of Fleet enjoys a quiet spot not far from the high street and moments away from the life of the town. With wide, easy-to-negotiate pavements and an abundance of coffee shops and restaurants, Fleet offers the perfect setting. Luxurious surroundings combine with expert care, a delicious menu of food and daily activities to create an environment that uplifts the mind, body and spirit. With quick access to the M3 and M25 to London and the south, their location makes it easy and convenient for family and friends to visit loved ones.

Group: Sunrise Senior Living

Person in charge: Kara Hooper (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 75 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Bulgarian, German, Spanish; Castilian, French, Italian, Portuguese

Single Rooms: 55

Shared Rooms: 10

Rooms with ensuite WC: 65

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Sunrise of Fleet: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.6 (7.553)

The user Review Score of 7.6 for Sunrise of Fleet is based on 2 Review/Recommendations. This Review Score of 7.553 is made up of 4.3 Points relating to the ratings and 3.253 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

Residents are able to have all their own furniture which really helps residents to settle in and make it more like home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very friendly.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Submit a Review for Sunrise of Fleet

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • All reviews are moderated before publication and the care provider may opt for the comment and ratings of a review not to be displayed (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Sunrise of Fleet

Job Vacancies

Night Care Assistant

From £7.20 per hour (Care Home / Nursing Home • Part Time)
Fleet, Hampshire

Senior Care Assistant

From £8.50 per hour depending on experience (Care Home / Nursing Home • Full Time)
Fleet, Hampshire

Dementia Care Assistants

From £7.20 per hour (Care Home / Nursing Home • Full Time)
Fleet, Hampshire

Staff Profiles


Kara Hooper

Job Title: General Manager

Joined: 2009


I joined Sunrise of Fleet in January 2009 as a Care Manager. In March 2012 I was given the opportunity to become the Assisted Living Co-ordinator and in November 2014 the General Manager. My passion in life has always been to help others. I feel honoured to be part of such an amazing team who demonstrate love and kindness every day to our residents. I receive job satisfaction every day when I see the love and passion that our team provide for our seniors. Sunrise of Fleet is surrounded by passion, fun and laughter. It’s a joy to come to work!


Louise Smith

Job Title: Reminiscence Coordinator

Joined: 2012


I started at Sunrise as a Care Manager in 2012. I am now proud to say I am the Reminiscence Coordinator here in Fleet. I love to provide our residents with the best person-centred dementia care. My aim is to make sure their days are filled with happiness and love while they are living with dementia. Seeing our residents smiling and enjoying life is evidence of the excellent standard of care we provide


Courtenay Hare

Job Title: Community Relations Associate


I joined Sunrise in December 2014 and loved my role straight from the start. As a CRA, I meet and greet all our new residents to the community whilst also helping with the organisation of events. I work at both the Fleet and Guildford communities which brings even more variety to my role.


Tony Dunne

Job Title: Director of Community Relations

Joined: 2014


My job role involves me meeting prospective new residents and their families. I am proud to be representing Sunrise of Fleet and get immense pleasure from ‘showing off’ our community. I see myself as privileged to be a part of a professional and dedicated team, delivering first class care and maintaining the dignity and individuality of each of our residents. The families and residents I meet on a daily basis realise very quickly the benefits Sunrise of Fleet is able to offer, both in terms of the friendly and sociable environment and the proximity to local shops and amenities. I look forward to welcoming you to our community here at Fleet


Lucy Paynter

Job Title: Activities and Volunteers Co-Ordinator

Joined: 2013


I worked at Sunrise of Fleet since 2010 as a Lead Care Manager. Previously I worked with adults with learning disabilities, in a nursery with children, as well as an Office Manager, and a photographic assistant at Boots the Chemist. I am definitely a people person, who loves interaction with people from all different backgrounds and walks of life. This is reflected in my hobby too as I am part of an Amateur Dramatic Society, which involves putting on two musical productions a year (our residents enjoy coming to watch). I love singing, you may just catch me performing here as I recently did one afternoon for our residents! I thoroughly enjoy working here and am delighted to now be Fleet's Activities and Volunteer Coordinator. I look forward to providing our residents with variety, fun, and fulfilling activities.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Sunrise of Fleet