Woodside Lodge

160 Burley Road, Bransgore, Christchurch BH23 8DB

Woodside Lodge, Christchurch, Hampshire
Woodside Lodge, Christchurch, Hampshire
Woodside Lodge, Christchurch, Hampshire

Woodside Lodge has been privately owned and operated since 1983 and has gained a highly esteemed reputation for offering quality residential care.

The aims and philosophy of the home will ensure that as many needs as possible can be accommodated by offering the highest quality of care in a secure, relaxed, friendly and happy homely environment.

Woodside Lodge has been providing quality caring for the elderly for thirty years and is proud of its reputation.

Committed to provide the best quality care for each person who decides to make his or her home at their home, whilst promoting and respecting his or her privacy, dignity, independence and individuality.

Owner: Woodside Lodge Ltd

Person in charge: Veronica Kravcova (General Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 21 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 17

Shared Rooms: 2

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £650 – £850

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Woodside Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Woodside Lodge has a Review Score of 9.3 (9.261)

The Review Score of 9.3 (maximum of 10) for Woodside Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Woodside Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.559 for Woodside Lodge is calculated as follows: ( (37 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 59 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.702 Points relating to the number of positive Reviews for Woodside Lodge is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 4.2 positive Reviews (21 registered beds ÷ 5). 4 Reviews ÷ 4.2 Target = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodside Lodge?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodside Lodge

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    1

I am always delighted to see how loving, caring and affectionate the staff are in the home to the residents, the standard of personal care, nutrition, and general well-being is second to none as is the standard of housekeeping. There is attention paid to events and visitors to keep residents entertained while encouraging residents to do things they enjoy such as reading or feeding the birds.
Visiting family are always made welcome and it is so comforting to know one's loved ones are receiving such a high standard of care and are happy and safe.

How likely would you be to recommend Woodside Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All staff are kind considerate and friendly. They take the time to listen to residents and help them through the bad days as well as making sure the good days are as good as is possible for the resident. The building has its limitations and it would be nice to have more outdoor space again for those residents who like to get outside. However, hopefully that will be reinstated when building works completed.

How likely would you be to recommend Woodside Lodge? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Don't Know

My mother is very happy and settled at Woodside. She says that all the staff are very friendly and that "you can't find fault with anyone". She also likes the food!

Within a short time of my mother being at Woodside, we realised how much more stimulation and interaction with other people she was getting. This was in stark contrast to her living on her own where, between our visits, she saw few, if any, people and we were always concerned for her well-being. Now, we know she is in good hands and enjoying a much better quality of life.

How likely would you be to recommend Woodside Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has been cared for in Woodside Lodge for more than 3 years. I have been extremely pleased with the care and kindness shown to her and to our family at all times. Knowledgeable and approachable staff, totally professional, a pleasure to talk to and discuss mum's needs with. The food is very good indeed, and this is important to mum. Musical Entertainment several times a week, keeping mum and the other residents involved.

How likely would you be to recommend Woodside Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

If you should end up needing care or getting care for a member of your family I would highly recommend Woodside. It is a choice my sister and I are glad we made for our Dad. The staff are wonderful.

How likely would you be to recommend Woodside Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Woodside Lodge

Job Vacancies

Staff Profiles

Charlotte

Charlotte Bale

Job Title: HR Manager

Joined: 2009

Description:

Charlotte has been working at Woodside Lodge for 6 years, and joined as the office administrator, in her 6 years here at Woodside she has trained in Human Resources and this year was awarded her CIPD Level 5 HR Management certificate.

Charlotte says she enjoys working in the healthcare sector and enjoys being a part of the team.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Woodside Lodge