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Woodlands Care Home, Lovedean, Waterlooville, Hampshire
Woodlands Care Home
Woodlands Care Home

Tel: 023 9259 4427

Woodlands Care Home is situated in a peaceful residential area of Waterlooville, from where people can receive a versatile care service whilst having easy access to the local community.

The home has undergone a significant investment programme, thanks to care provider Brookvale's modernisation programme, allowing residents to enjoy updated facilities and furnishings.

Pleasant gardens add to the benefits of a homely interior, while regal dining rooms are very popular.

Group: Brookvale Healthcare

Person in charge: Joanne Othen (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 31 residents

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 29

Shared Rooms: 1

Rooms with ensuite WC: 11

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Woodlands Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Woodlands Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

November 2007

Current Recommendations

Recommendation Score: 9.6 (9.591)

The user 'Recommendation Score' (9.6 for Woodlands Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Woodlands Care Home

The care home have enabled me to be mum's son again - rather than her carer. The staff are very patient and caring - thank you.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Joseph H (Son of Resident/Service User) on Wednesday 10 December 2014. Review relates to November 2014.

Review of Woodlands Care Home

They're a good bunch. I have no complaints. The manager is very good and makes a bloody good cup of tea!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Submitted by John Edney (Resident / Service User) on Thursday 27 November 2014.

Review of Woodlands Care Home

My mum has been at Woodlands for nearly a year and in that time every member of staff has made her feel that this is very much her home. Nothing is too much trouble and she is treated with total respect, care and affection. All the facilities are excellent, good rooms, cleanliness, wonderful food! Security is paramount and all in all a very well run home, blending a good mix of discipline and homeliness. Would absolutely recommend to any person considering good care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Julie Mansbridge (Daughter of Resident/Service User) on Thursday 27 November 2014.

Review of Woodlands Care Home

Caring home for a frail relative
My mother-in-law was discharged from hospital and unable to return home. After a very distressing month in hospital, the staff at Woodlands have provided a comfortable and caring environment for a very confused elderly lady. My aunt has been a resident at Woodlands for the last couple of years so I was delighted they had a place for my mother-in-law. My aunt is so happy here I know both my relatives are properly cared for.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Woodlands Care Home? Extremely likely

Submitted by Mrs Jarrett (Daughter-in-law of Resident/Service User) on Sunday 23 November 2014. Review relates to November 2014.

Review of Woodlands Care Home

Friendly Staff doing a great job
Everytime I visit my mother I am always struck by how friendly the staff are whilst remaining professional at all times. They maintain the correct balance between getting the job done and treating the guests with respect.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Woodlands Care Home? Extremely likely

Submitted by Derrick (Son of Resident/Service User) on Thursday 20 November 2014. Review relates to November 2014.

Review of Woodlands Care Home

Care of my mother
My mother has been in the care of the wonderful staff at Woodlands for a number of years and I could not be happier with the caring, supportive and dedicated team under Joanne's leadership as manager of the home. They all give over and above the norm with their time and dedication and I will always be grateful to them for being the guardian angels of not just the residents but also the families who need them just as much. My mother is happy and content and loved and that gives me such peace of mind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Woodlands Care Home? Extremely likely

Submitted by Sylvia (Daughter of Resident/Service User) on Sunday 16 November 2014. Review relates to November 2014.

Review of Woodlands Care Home

Homely & friendly atmosphere
I would not hesitate to recommend this home to anyone looking for excellent basic care. The staff are always attentive and efficient while remaining cheerful and friendly to both residents and their visitors. The home is light and airy with a pleasant outlook to the gardens.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

How likely would you be to recommend Woodlands Care Home? Extremely likely

Submitted by Gaynor Naylor (Daughter of Resident/Service User) on Friday 14 November 2014. Review relates to November 2014.

Review of Woodlands Care Home

Excellent.

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Submitted by Jonty Platt (Son of Resident/Service User) on Friday 14 November 2014.

Review of Woodlands Care Home

No hesitation in promoting this excellent care home.
My uncle is just completing his second year of residency at Woodlands. As a result of a stroke he had to give up his own home and Joanne and her staff have been very supportive throughout the process of downsizing, arranging for familiar pictures, Tv And Radio to follow him to his new home. A very independent person my uncle goes out via taxi or local bus service 4 o r5 times a week and the staff are very supportive encouraging him to maintain normality in his life. At 88 he has learned to use an iPhone, quite an achievement at that venerable age, and makes use of the inhouse Wifi when at Woodlands, and at Costa Coffee Waterlooville from where Woodlands staff encourage him to keep in touch so they know where he is at all times. The menu at Woodlands is excellent and flexible to meet the dietary requirements of everybody and yet open to suggestions when made. Once again this is a very peaceful home despite the many differing requirements/capability of the residents which are managed in a very caring fashion.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

How likely would you be to recommend Woodlands Care Home? Extremely likely

Submitted by Allan Yalden (Nephew of Resident/Service User) on Thursday 13 November 2014. Review relates to November 2014.

Review of Woodlands Care Home

At Woodlands they do their best to keep the residents happy, clean and comfortable. The manager Joanne is very approachable and will sort out any problems that may occur. My mother does not have dementia but I feel that the care given to residents with dementia is very good.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Shelia H (Daughter of Resident/Service User) on Thursday 13 November 2014.

Review of Woodlands Care Home

My sister's needs are many and I am satisfied they are all met; she is happy which is good.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

Submitted by Sheila M (Resident / Service User) on Tuesday 11 November 2014.

Review of Woodlands Care Home

The first thing that comes to mind when we think about Woodlands is the utter care and compassion that is shown to the residents. The atmosphere is very friendly and the staff are always approachable.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by David Williams (Son of Resident/Service User) on Monday 3 November 2014.

Review of Woodlands Care Home

A very caring home to visitors and patients. Friendly, lovely staff always make time for a chat about a patient and always off a cup of tea and biscuits.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Yvonne Kingston (Friend of Resident/Service User) on Monday 3 November 2014. Review relates to October 2014.

Review of Woodlands Care Home

My brother has been a resident at Woodlands for over 7 years. He has multiple problems, eg. epilepsy, cancer treatment, diabetes, etc which are overseen by the very able and caring staff. The home itself has a very happy atmosphere and visitors are always made to feel welcome. Manager and her staff keep families fully informed on all details of their loved one's well being. The peace of mind I and my family have knowing that my brother has such professional care is paramount.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Ann Shaw (Sister of Resident/Service User) on Friday 31 October 2014. Review relates to October 2014.

Review of Woodlands Care Home

I'm happy, I'm content, all staff very helpful, I wouldn't go anywhere else.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mary Henderson (Resident / Service User) on Tuesday 28 October 2014.

Review of Woodlands Care Home

I as well as my family would gladly recommend this care home. I feel my mum and all her needs are the care home's priority. The staff without exception are well informed, very capable and very professional. This is also a reflection of the excellent management of this care home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Helen B (Daughter of Resident/Service User) on Monday 27 October 2014. Review relates to October 2014.

Review of Woodlands Care Home

We feel very lucky to have found such a good care home for Mum
Mum has been at Woodlands for a couple of years now and we are very happy that she is well cared for and safe. The staff and managers are always kind and treat all the residents with dignity. There is a good atmosphere and friendly feeling when you walk through the home. Many of the staff have worked there for a long time and know the residents well. The food is excellent and Mum has always enjoyed the meals. I trust the managers at Woodlands completely, and know they look after Mum much better than I could.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Woodlands Care Home? Extremely likely

Submitted by Robert (Son of Resident/Service User) on Friday 17 October 2014. Review relates to October 2014.

Review of Woodlands Care Home

Very kind and willing staff, a general feeling of happiness and being cared for.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Hilda W (Resident / Service User) on Friday 17 October 2014.

Review of Woodlands Care Home

Very good, always there when I need then. Very caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sylvia W (Resident / Service User) on Friday 17 October 2014.

Review of Woodlands Care Home

Woodlands is of very high standard with a team of excellent staff who work hard to ensure all the residents are happy. My mother has been at Woodlands for 5 years and is incredibly happy there. I would have no hesitation in recommending the home.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Dennis Miles (Son of Resident/Service User) on Monday 13 October 2014.

Review of Woodlands Care Home

I would not hesitate in recommending Woodlands - the care and support of the staff is exemplary. I know my mother is in excellent hands.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Submitted by Jenny O'Hara (Daughter of Resident/Service User) on Thursday 9 October 2014. Review relates to September 2014.

Review of Woodlands Care Home

This is a small home (31 residents) with a wonderful, caring staff. I could not wish for better for my wife.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Michael Kerley (Husband of Resident/Service User) on Thursday 9 October 2014. Review relates to September 2014.

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