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Tel: 023 8042 0820

Group: G & A Investments Projects Ltd

Person in charge: Susan Osborne (Manager)

Local Authority / Social Services: Southampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 18

Shared Rooms: 1

Latest CQC* Report on Abbeycroft: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Abbeycroft

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Abbeycroft

Current Recommendations

Recommendation Score: 7.3 (7.317)

The user 'Recommendation Score' (7.3 for Abbeycroft) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the user recommendations please click here.

Review of Abbeycroft

This is my second letter I wrote one in March. It is now May. There have been lots of changes in my mums care home. My mum seems happy, the manager had listened to my moaning and has put in lots of changes. The washing is now hung outside on a clothes line or put in a drying room. They have a cook who's food is really well presented and tasty and a choice. With pictures shown of the food being cooked. The staff are always friendly and its nice to see the same faces when you visit.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Avril Cozens (daughter of resident) on Wednesday 21 May 2014.

Review of Abbeycroft

Things seemed to be changing for the best, I hope it keeps up, I have been concerned about my mum's care for a while . I went to the last family meeting and I was the only family member there. I would like to see it looking more homely and more staff to spend quality time talking to the residents or college students covering this area. I have not always been happy with the washing of clothes, they are in great need of a drying area, as they are just hung in a room on a curtain track with old furniture and mattresses, which I am going to talk to the manager about after seeing my mum's new cardigan sticking out from under a mattress. My mum has always been proud of her appearance, I would like her to still look tidy when I go to see her. After all this is her home now.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Submitted by avril cozens (daughter of resident) on Wednesday 5 March 2014.

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