Elmside, Hitchin, Hertfordshire
Elmside, Hitchin, Hertfordshire
Elmside, Hitchin, Hertfordshire

Elmside is organised to help service users achieve a satisfying day-to-day lifestyle in which they have their personal choice respected, while being able to get the attention of skilled carers at any time of the day or night.

While being ideal for individuals requiring support with day to day living, Elmside is also fully resourced to suit the lives of people with dementia. It prides itself in providing a homely, personalised environment and ensures residents and their families are at the centre of everything as are their core values of dignity and respect. Elmside believes in being open and fair as it strives to do the best possible and endeavours to meet residents' needs to enable them to live a fulfilled life in mind, body and spirit.

Carers are highly-qualified and the service follows care sector developments, looking to incorporate any new methods that might benefit all those involved.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 63 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 63

Rooms with ensuite WC: 63

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Elmside: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.1 (8.132)

The user Review Score of 8.1 for Elmside is based on 1 Review/Recommendations. This Review Score of 8.132 is made up of 5 Points relating to the ratings and 3.132 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

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My aunt has lived at Elmsdie for several years and from the beginning. I have been impressed by the service she receives; her room is clean and tidy. The staff are charming and attentive, and my aunt is extremely happy there. My father lived for a while in a home in Cambridge (not run by MHA) and it smelled of wee, he was left in his room with the TV on and he hated the TV. None of the staff knew his name and the food was dreadful. Elmside is such a contrast - homes need not be ghastly. Elmside is a shining example of how elderly care can be caring.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Deborah Langton, Regional Services Manager at Elmside responded to this review on 14 Sep 2015:

Dear Mr Jones Thank you so much for showing your appreciation of the excellence you have witnessed at Elmside. I agree that the whole team there do their uppermost to provide a high quality personalised service. I am sure they will appreciate your taking the time to relay your view of the home, your comments are gratefully received and we will continue to strive to maintain that homely personalised service at all times. Regards Deborah Langton Services Manager London, Bucks and Herts Region

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Awards / Recognitions

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Job Vacancies

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Care Home Idol 2015

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