Greenbanks, Watford, Hertfordshire
Greenbanks, Watford, Hertfordshire
Greenbanks, Watford, Hertfordshire

Greenbanks is a modern styled home with a warm and friendly atmosphere. It is situated in the heart of the community in Watford.

Comfortable lounges await you at Greenbanks and activities are provided to suit everyone. You may watch a good old film with all your favourite film stars or make pizzas – it changes every day.

Staff always listen carefully to what you would like to do and how you want to spend your day.

Next door is Victoria House Day Centre, which just excels every day, with activities and new innovative ideas.

Group: Runwood Homes Ltd

Person in charge: Florencia Gamino (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 66 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Day Care

Latest CQC* Report on Greenbanks: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.5 (8.509)

The user Review Score of 8.5 for Greenbanks is based on 5 Review/Recommendations. This Review Score of 8.509 is made up of 4.857 Points relating to the ratings and 3.652 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Our mum was in Greenbanks Residential Home, she spent 1 weeks respite in February 2015 and recently 2 and a half weeks respite in June 2015. The home has a very pleasant, calm atmosphere. The management and staff were always very supportive and helpful. (I rang twice daily AM/PM to see how mum was). Mum appeared to be cared for both physically and psychologically. Mum has Alzheimer's Dementia. The staff were very good with her, they appear to be very happy in their work. My sister is mums 24 hour carer and desperately needed respite for her. We would wish her to live at Greenbanks. I have visited other local care homes but Greenbanks was our first and only choice for mum.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

During the 14 days my wife was at this home I was most impressed by the care and kindness shown by the manager Florence and all her staff, nothing was every too much trouble. I would have no hesitation in recommending this care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent standard of care, staff are professional and extremely caring. The resident I visit has taken several weeks for settle in. The transformation has been amazing. The atmosphere within Greenbanks is great. There is always activities taking place in the sun room where all the residents are encouraged to join in. Nothing is too much trouble. The building is of a high standard both in décor and cleanliness. Top marks all round . Thank you

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum needed respite in order for her to be plastered. I would recommend this home it is wonderful. The staff are lovely, helpful and very caring. If mum cannot cope in the community I would recommend and wish for my mum to come back to Greenbanks, truly a lovely caring wonderful home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident for 2 months and has received care far above our expectations. Dignity, respect, professionalism are all minimum standards for Greenbanks!
First class manager and management team together with a first class team of carers gives a winning recipe. Mum is now starting to settle in and looks much healthier and happier.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Greenbanks

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Greenbanks

Job Vacancies

Activities Coordinator

£7.89 per hour (Care Home / Nursing Home • Full Time or Part Time)
Watford, Hertfordshire

Staff Profiles

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Care Home Idol 2015

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