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Queensway House, Hemel Hempstead, Hertfordshire
Queensway House
Queensway House

Tel: 01442 266088

Queensway House, in Hemel Hempstead, is registered to look after up to sixty residents, offering care packages for many extensive personal care needs, including for dementia.

The care service has an impressive inspection history with the Care Quality Commission, and looks to combine its expert care with a programme of activities so residents enjoy a satisfying day-to-day lifestyle.

Landscaped gardens, which are also wheelchair friendly, are popular with service users, as is the nutritious food menu on offer, taking account of any personal dietary needs.

Group: Gold Care Homes

Person in charge: Christine Larner (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 56

Shared Rooms: 2

Rooms with ensuite WC: 58

Weekly Charges Guide: Personal Care Single £500 – £750

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Queensway House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Queensway House

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Queensway House

Current Recommendations

Recommendation Score: 8.1 (8.122)

The user 'Recommendation Score' (8.1 for Queensway House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Queensway House

QUEENSWAY HOUSE
KATHRYN SIMPSON SINCE MY MOTHER HAS BEEN RESIDENT AT QUEENSWAY, WE CANNOT FAULT THE SERVICE AND CARE SHE HAS BEEN GIVEN BY THE STAFF THERE. SHE IS INVOLVED IN MOST OF THE MANY ACTIVITIES THAT TAKE PLACE

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend Queensway House? Likely

Submitted by KEN & KATHRYN SIMPSON (Daughter of Resident/Service User) on Tuesday 25 November 2014. Review relates to November 2014.

Review of Queensway House

Outstanding
From the outside, Queensway House doesn't look very special but once inside, the compassionate care that was given to mother was outstanding from the time she arrived until the day she passed away. After her death, the staff continued to show genuine care for the family and it is very much appreciated. It seems that there are daily reports of shocking abuse and neglect within the care home structure of the UK, be assured that Queensway House is at the opposite end of the spectrum the care that they gave mother through the journey of late stage dementia was outstanding. The staff displayed patience, compassion and professionalism at all times. We were well informed by the senior nurses throughout mother's time at Queensway House and we had complete trust in them. Mother's stay at Queensway House lasted approximately a year, we visited several days every week week at different times and we had no complaints at all during this time. We recommend Queensway House unreservedly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend Queensway House? Extremely likely

Submitted by Nicola Brown (Daughter-in-law of Resident/Service User) on Thursday 16 October 2014. Review relates to October 2014.

Review of Queensway House

Queensway maintains high standards of care and compassion for the residents. Carers are well trained in caring for people with dementia, maintaining dignity and compassion for the individual. The home sees the family as an important part of the decision making process and the multi-agency approach worked well for my Aunt.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Janet Crane (My Aunt was cared for there.) on Monday 25 August 2014.

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Care Home Idol 2014

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