Owner: Trina Clack

Person in charge: Louise Filby (Manager)

Local Authority / Social Services: Isle of Wight Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 17 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Languages Spoken by Staff (other than English): Spanish; Castilian, Italian, Maltese

Single Rooms: 17

Weekly Charges Guide: Personal Care Single £395 – £475

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Down House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 8.1 (8.135)

The user 'Recommendation Score' (8.1 for Down House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Down House

Staff were helpful, patient and kind. My father has enjoyed 2 visits of respite care at down house and has requested a repeat next year. Dad has an excellent appetite .Foods good, with great variety and portions large enough for a good appetite. Dad is in his 90s now and has severe disability physically from a stroke, however his mind is pin sharp and he told us he was kept entertained and well looked after. The rooms are lovely and gardens they look upon are beautiful . Foxes and badgers are often seen in the summer evenings in the grounds.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2014

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