Loose Court Care Home

Rushmead Drive, Loose, Maidstone ME15 9UD

Loose Court Care Home, Maidstone, Kent
Loose Court Care Home, Maidstone, Kent
Loose Court Care Home, Maidstone, Kent

A thirty-five bedroom luxury care home, Loose Court treats elderly people with physical frailties, while being particularly suited and experienced in improving the day-to-day health and lifestyles of dementia sufferers.

Loose Court has its own private gardens and staff are able to offer occupants access to physio and aromatherapy, making for a relaxing time with many advantages to mental health.

Every residents gets to choose from a wide selection of activities and outings, which families and loved ones or also welcome to join in with, producing a pleasing social atmosphere.

Group: Regal Care Trading Ltd

Person in charge: Karen Burrows (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 42 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 34

Shared Rooms: 4

Rooms with ensuite WC: 16

Weekly Charges Guide: Personal Care Single £650 – £750

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Loose Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 11 Jan 2017

upstairs room available, this room does not have a bathroom, only a sink in room.

Reviews

9.1 Loose Court Care Home has a Review Score of 9.1 (9.056)

The Review Score of 9.1 (maximum of 10) for Loose Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Loose Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.83 for Loose Court Care Home is calculated as follows: ( (40 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.226 Points relating to the number of positive Reviews for Loose Court Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8.4 positive Reviews (42 registered beds ÷ 5). 4 Reviews ÷ 8.4 Target = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Loose Court Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Loose Court Care Home

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My friend has been a resident at Loose Court for over nine years, suffering from Alzheimer's.
From late October 2016, there was a marked decline in her physical health. She suffered a number of falls and on each occasion, a doctor or paramedic was called promptly. She was admitted to hospital twice but after treatment returned to Loose Court. The staff did their best to encourage and help with feeding and drinking but as her condition declined they provided excellent bed rest for her.
Their standard of care was so good that her son, who lives in America but visited her about three weeks before her death, decided it was better for her to stay at Loose Court where she died in December.

How likely would you be to recommend Loose Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Karen Burrows, Home Manager at Loose Court Care Home responded to this review on 05 Jan 2017:

Thank you for your positive review of Loose court. We are delighted that you were so pleased with the level of care your friend received. We pride ourselves in having a excellent team who all work together to provide a high standard of care to our residents

Mum spent just over three years at Loose Court Care Home during which time she was cared for to an exceptional level. We randomly visited so saw the home in action at all different times. She was extremely well cared for and was very happy. There were times when her dementia caused issues but these were handled efficiently and quickly. She liked her hair, makeup and nails polished, best outfit on which they undertook with pleasure. Mum was able to stay at Loose Court as they considered it her home for her end of life care. There are no words to express my gratitude to everyone at Loose Court Care Home.

How likely would you be to recommend Loose Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Cannot fault the care home at Loose Court Care Home or the staff. They looked after my mother very well from the day she went in until the day she passed away. They got her a hospital bed for her comfort and never left her on her own in her final hours.

How likely would you be to recommend Loose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Right from when we came in the door I knew my husband would be well cared for. The staff are really caring. I come to visit often always a cup of tea for me. I cannot say enough good about Loose Court no problems if he has to come again.

How likely would you be to recommend Loose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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