Upton House

Review of Upton House, Deal, Kent by Victor P (Husband of Resident)

Monday 17 September 2012

Delightful Georgian house set in truly rural Kentish countryside. Owned and managed and operated by same family for over 26 years in true British tradition. Testament in itself where caring really is the watch word. No effort spared to ensure residents' contentment. Exceptional staff trained (EMI) to a high degree but receiving continuous further training. Limited resident numbers makes one to one care possible. Superb food, mostly locally sourced, leaves nothing to be desired. Pleasant surroundings and secure gardens.

Review of Upton House, Deal, Kent by Nigel Newton (Son of former Resident)

Tuesday 28 August 2012

Upton House is an intimate and comfortable care home set in attractive grounds and comprising a period building in good decorative order. The home displays little obvious signs of being an institution which helps residents to make the transition to a total care environment from home. The staff and management are caring and attentive and meals are good.

Review of Upton House, Deal, Kent by Rachel P (Daughter of Resident)

Monday 20 August 2012

Upton House is a care home specialising in dementia care. It is a beautiful old house in a peaceful setting, very well converted with lovely, large bright rooms and a secluded garden for its residents. It is always well maintained and clean. The staff are always bright and cheerful no matter what life throws at them during their working hours. I was promised that they would care for my father until the very end. A promise that they kept and I cannot express my gratitude to them enough, because that is what they did. The entire staff is kind and caring and they love all their residents. If I were asked to recommend a care home to anyone, this would be the place. There is not enough room here to express my true feelings.

Review of Upton House, Deal, Kent by Jean Darbyshire (Daughter-in-law of resident)

Wednesday 13 June 2012

Upton House is a specialist Alzheimer’s home. The residents, no matter what the problems are, are always treated with kindness and patience.

Review of Upton House, Deal, Kent by PP (Son of Resident)

Saturday 10 March 2012

Clean, efficient, compassionate, with good lines of communication and dedicated staff. Upton House stands head and shoulders above the other care homes I looked at before making my decision, and I haven't regretted it.

Review of Upton House, Deal, Kent by Diana B (Daughter of Resident)

Monday 13 February 2012

I moved my mother, Mrs T E L to Upton House from another local home and it was the best thing I ever did. It is a period house with well kept gardens. The staff headed by Jacqui J, The General Manager, are friendly and very caring. They communicate immediately if a problem arises. I thoroughly recommend it. My mother has been a resident for 4+ years.

Review of Upton House, Deal, Kent by Christina C (Daughter of Resident)

Monday 13 February 2012

My father has vascular dementia and could no longer be cared for at home. When visiting care homes prior to seclection, we were astounded by not only calmness in general of this specialist E.M.I home but also the in house relationships between residents and staff. My father has gained a much needed half stone in weight. He is doing very well all thanks to Upton House!.

Review of Upton House, Deal, Kent by Michael & Stephen R (Sons of Resident)

Friday 10 February 2012

Our mum weighed about six stone when leaving hospital. After moving to Upton House with all the care from the staff she has gained weight. Always dressed well. The love and care she receives is wonderful and she recognises staff with a smile. So pleased with our decision to put mum in Upton House.