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Upton House, Thanet, Deal, Kent
Upton House
Upton House

Tel: 01304 612484/612365

Upton House is situated in secure gardens and grounds and provides Dementia, Alzheimer and EMI care. This large Georgian house is in the pretty village of Worth, on the outskirts of Sandwich. Upton enjoys a reputation that is a reflection on the ability, dedication and professionalism of its well motivated and highly trained staff. The home has been established and run by the same family for 28 years and offers spacious accommodation for 20 people with dementia. Activities available include Art Sessions, Gardening, Music Therapy and Reminiscence.
Please call for further information.

Owner: P E Jolin

Person in charge: Kim Phillips, Stephanie Williams and Jacqui Jolin (Managers)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 16

Shared Rooms: 2

Rooms with ensuite WC: 3

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Upton House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Upton House

1 Bed Vacancy
(Ground Floor)
posted 03 Nov 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Upton House

Current Recommendations

Recommendation Score: 9.6 (9.581)

The user 'Recommendation Score' (9.6 for Upton House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Upton House

This is a first class care home providing genuine care with humour, sympathy and kindness in a lovely homely environment. The staff and facilities are excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Paul Calderwood (Nephew of Resident/Service User) on Monday 27 October 2014. Review relates to October 2014.

Review of Upton House

My sister has been a resident for almost four years and is happy and well looked after. I visit weekly and whatever staff are on duty they are always pleasant and the residents always appear happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Patricia C (Sister of resident) on Tuesday 1 July 2014.

Review of Upton House

The staff are caring and all very helpful, the residents all seem happy. My mother always seems happy when I visit and the meals seem very nourishing. The management let you know if there are medical problems, which are taken care of by local surgery.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Stuart Richardson (Son of resident) on Tuesday 3 June 2014.

Review of Upton House

The staff are very kind and the house and grounds are superb.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Derek Yelland (Son of resident) on Thursday 15 May 2014.

Review of Upton House

I find the home to be excellent. Staff are all very caring. Management always available to discuss my mother.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Stephen Roach (Son of resident) on Thursday 15 May 2014.

Review of Upton House

We have found the home to have a very calm atmosphere and good support. Staff are always willing to go the extra mile. Food is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Carole D (Daughter of resident) on Monday 10 February 2014.

Review of Upton House

Upton House is wonderful and after searching so long for a caring home for dad we have found it. The staff are great and we can ask for no more. Could do with a lick of paint and renewing chairs etc. but it is clean and safe and most importantly loving and caring! Thank you

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Susan B (Daughter of resident) on Monday 10 February 2014.

Review of Upton House

My partner has been a resident in this home for 18 months now. I feel with the friendly staff's care and concern 24 hours a day, he is in a better place than I could have maintained at home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Diane Thomas (Partner of Resident) on Monday 3 February 2014.

Review of Upton House

Excellent care of my mother over five years. Consistently high standards from staff. Consistently high standard of cleanliness and hygiene. good food, good environment, good atmosphere. Very caring and also communication when necessary. Be hard pressed to find anywhere better.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Paul P (Son of resident) on Tuesday 28 January 2014.

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