Newland House, Witney, Oxfordshire
Newland House, Witney, Oxfordshire
Newland House, Witney, Oxfordshire

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has been thoughtfully re-designed, incorporating all of its original features to provide a safe, appealing and comfortable home for its residents.

Located in the thriving Cotswold market town of Witney, 12 miles west of the City of Oxford, Newland House can be found tucked away behind an appealing facade of traditional Oxfordshire stone. A fully-trained, compassionate and caring team has created an exceptional residential care home equipped with 28 bedrooms and spaces inside and out to enjoy both companionship and privacy.

Newland House is a family home created with three underlying values at its core. These are care, comfort and companionship.

Group: Hartford Care Ltd

Person in charge: Michelle Wills (Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 28 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Full assessment needed. Ages 60+.

Single Rooms: 28

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Newland House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.8 (9.763)

The user 'Recommendation Score' (9.8 for Newland House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Newland House

I would recommend this home to anyone I have never regretted selling my house and have been very comfortable and well looked after for the past two and a half years here. Are the staff including the manager are very friendly, cheerful and helpful.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Having visited Claude Bachelor for over 11 years I find the overall standard of the home is excellent. If and when I ever need a care home Newland House would be the one I would choose.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

It took over six years to find a suitable care home for my uncle. Newland House have been amazing supporting my uncle's needs and supporting us, the family. Above everything the managers were able to see past my uncles learning disability and see the person. An elderly person in need of 24 hour care with personal care, mobility support and other medical needs. The house is a home, warm and friendly. Newland House is different to any care home I have seen, staff (all staff) go out of their way to welcome visitors, nothing is seen as a problem, they offer a solution. We cannot recommend them highly enough, very impressed. Various activities every day to stimulate and engage residents if they wish. Three course meals and tea provided every day, it feels like a hotel.

How likely would you be to recommend Newland House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Great Care
I'm not sorry I sold my home and am pleased to be here. I would recommend Newland House to anybody. Love it here.

How likely would you be to recommend Newland House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Newland House

My neighbour has been in Newland House for over a year now and as it is only a few hundred yards from my home I can visit regularly. I have always found it has a friendly and welcoming atmosphere. There are always plenty of activities for the residents and the staff seem to go out of their way to help the residents.

How likely would you be to recommend Newland House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Newland House

My mother is safe and well-cared for. The staff are excellent - caring, professional, friendly and happy to help at all times. I feel reassured that my mum is in safe hands, and has a lovely garden to sit in and use. The staff have also been very supportive to me. I highly recommend Newland House.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Newland House

Highly recommend Newland House, excellent caring staff. Extremely clean and does not smell, good food and plenty of activities.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Warm and friendly staff, excellent food and cakes made welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

My mother is well cared for, happy and safe in lovely surroundings with constant attention to her individual needs. I feel I can relax in the knowledge she has 24 hour round the clock care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

All the staff at Newland House treat every resident as an individual. As soon as you arrive the warm and friendly environment makes you feel at home. My mother enjoys a holiday with new friends, and the family can relax in the knowledge that she is so well cared for.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Newland House

Newland House have been wonderful in helping my mother in law settle into the change of a new home. They have made it a safe and happy home for her and are always on hand to discuss matters when we need to. The staff and Sue deserve medals for handling at times difficult situations and helping the family make informative decisions.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Newland House

I am happy and comfortable and love all the staff. I wanted to come to Newland and am happy I am here.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Newland House

The staff are unfailingly cheerful and helpful.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Newland House

The staff are always friendly and supportive. There is always time to talk and the manager is easily accessible. Highly recommended.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Newland House

Newland House has a lovely relaxing atmosphere. I have been impressed by the number of activities provided for the residents. Residents rooms are bright and comfortable with their own toilet/basin facilities. All the carers seem to genuinely enjoy looking after the residents and come across as cheerful and helpful. I am very happy with how my father is being cared for.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Newland House

I was most impressed with the level of comfort the rooms provided against value for money. The meals are also, good value for money. The tidiness and comfort that the dining room and lounge offer is good. I like and admire the vision that the Manager has for the home and the improvements that she is putting in place. The level of care initially appears to be very good and they are responsive to my requests. The entertainment and trips out are good, for my Mum she has found a new lease of life, knitting again, laughing again and going out. The only negative experience I have with the care home and the hospital system is the lack of personal care, supervision regarding my mothers toileting habits. Other that you can say that I am one happy customer. 8 out of 10. Thank you.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Newland House

A first class home with the highest standards and very difficult to find room for improvement.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Staff are always friendly, warm, and caring. All the staff know my mum and treat her with respect.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Newland House

The care and support provided to my mother (and myself), was outstanding. The facilities and staff are both of the highest standard. I cannot thank the manager and her professional team enough for their genuine kindness and compassion that was displayed at all times. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Staff very caring and helpful. Prescriptions followed exactly. Tea provided for visitors, sometimes lunch too. Residents taken for walks and sometimes shopping in small groups of 2-4.

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Newland House

A genuine "home from home" where residents' needs are put first. Staff go out of their way to treat residents as if they are one big family.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Newland House

A friendly atmosphere with caring and helpful staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Newland House

A very caring and happy location.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Newland House

My father passed away recently and the staff were so supportive and kind. They took time to care for me in my time of grief. I couldn't have coped and been so strong without them. Excellent care of my father who was not always agreeable. Thank you Newlands team. A very happy family nursing home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Newland House

I cannot praise too highly the loving care that my husband received from all the staff at Newland House during his stay there (5 months). Without exception their kindness, patience, respect for dignity, and above all excellent nursing care, were exemplary. Nothing could have made his last days with them more peaceful. It is an absolutely outstanding care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Daphne always appears happy, content. Her room is spotless and she is very well cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

This is an exceptional care home, excellent in all aspects, and we consider that our brother is very fortunate to be living there.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

I couldn't wish for a better home for my mother she is happy, well cared for and always has a smile on her face.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Newland House

This care home is more than adequate for my mother in law. The staff are wonderful and understanding. Mother has dementia but is happy and comfortable here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Newland House

Newland House has wonderful caring staff, who attend to every need in a happy and positive manner. As visitors we are very well looked after as well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

The staff here at Newland House are wonderful with the residents, keeping them happy and contented. The food is excellent as is the care with which it is given. I am just so grateful my mum is here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Newland House is a very welcoming place. All the staff are lovely and very caring. Residents are very well cared for and as visitors we are looked after very well.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Newland House

Cant recommend highly enough. Staff are very good and very caring. Mum has put weight on since moving in. Three course lunch daily, sometimes with a glass of wine. I have stayed for lunch too and I get a cup of tea at every visit. Staff are also quick to respond to any medical problem.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

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Awards / Recognitions

February 2014

Job Vacancies

There are no jobs posted yet for Newland House

Staff Profiles

Michelle

Michelle Wills

Job Title: Home Manager

Joined: 2015

Description:

Michelle was appointed Home Manager of Newland House in March 2015.

Michelle has been working in the care sector for over 25 years, covering nursing, residential and dementia care.

Michelle has worked at Newland House as a Carer and Senior Carer since 2004 and holds her NVQ Level 4 in Leadership & Management, her NVQ Level 2 in Health & Social Care and her Level 3 Dementia Award.

Katie

Katie Hine

Job Title: Deputy Manager

Joined: 2005

Description:

Katie joined the team at Newland in 2005 as a carer and was promoted to Senior Carer in 2007 and then Deputy Manager in 2014.

Katie has vast experience in caring for older people. She is also a qualified Occupational Therapist and holds her NVQ Level 2 in Health Social Care. Katie is currently working towards her QCF Level 5 Leadership and Management Award.

Care Home Idol 2014

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